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resources/views/admin/chat-feedback/index.blade.php
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164
resources/views/admin/chat-feedback/index.blade.php
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@extends('layouts.admin')
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@section('title', 'Semakan Chat')
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@section('breadcrumb')
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<li class="breadcrumb-item active">Semakan Chat</li>
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@endsection
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@section('content')
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<div class="d-flex align-items-center justify-content-between mb-4">
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<h4 class="mb-0 fw-bold">Semakan Log Chat</h4>
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<div class="d-flex gap-2">
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<a href="{{ route('admin.chat-feedback.index', ['is_flagged' => 1]) }}"
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class="btn btn-sm {{ request('is_flagged') ? 'btn-warning' : 'btn-outline-warning' }}">
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<i class="bi bi-flag me-1"></i>Ditanda
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</a>
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<a href="{{ route('admin.chat-feedback.index', ['has_answer' => 0]) }}"
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class="btn btn-sm {{ request('has_answer') === '0' ? 'btn-secondary' : 'btn-outline-secondary' }}">
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<i class="bi bi-question-circle me-1"></i>Tidak Terjawab
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</a>
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</div>
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</div>
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{{-- Filter --}}
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<div class="card border-0 shadow-sm mb-4">
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<div class="card-body py-3">
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<form method="GET" class="row g-2 align-items-end">
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<div class="col-md-3">
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<select name="category_id" class="form-select form-select-sm">
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<option value="">Semua Kategori</option>
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@foreach($categories as $cat)
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<option value="{{ $cat->id }}" {{ request('category_id') == $cat->id ? 'selected' : '' }}>
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{{ $cat->name }}
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</option>
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@endforeach
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</select>
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</div>
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<div class="col-md-2">
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<select name="rating" class="form-select form-select-sm">
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<option value="">Semua Rating</option>
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<option value="helpful" {{ request('rating') == 'helpful' ? 'selected' : '' }}>Membantu</option>
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<option value="partially_helpful" {{ request('rating') == 'partially_helpful' ? 'selected' : '' }}>Separa Membantu</option>
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<option value="not_helpful" {{ request('rating') == 'not_helpful' ? 'selected' : '' }}>Tidak Membantu</option>
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</select>
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</div>
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<div class="col-auto">
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<button type="submit" class="btn btn-sm btn-outline-secondary">
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<i class="bi bi-search me-1"></i>Tapis
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</button>
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@if(request()->hasAny(['category_id', 'rating', 'is_flagged', 'has_answer']))
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<a href="{{ route('admin.chat-feedback.index') }}" class="btn btn-sm btn-link text-muted">Reset</a>
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@endif
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</div>
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</form>
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</div>
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</div>
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{{-- Table --}}
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<div class="card border-0 shadow-sm">
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<div class="table-responsive">
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<table class="table table-hover align-middle mb-0">
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<thead class="table-light">
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<tr>
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<th class="ps-3">Soalan</th>
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<th>Kategori</th>
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<th>Jawapan</th>
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<th>Feedback</th>
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<th>Masa</th>
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<th class="text-end pe-3">Tindakan</th>
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</tr>
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</thead>
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<tbody>
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@forelse($logs as $log)
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<tr class="{{ $log->is_flagged ? 'table-warning' : '' }}">
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<td class="ps-3" style="max-width:250px">
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<div class="small fw-semibold text-truncate">{{ $log->question }}</div>
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@if($log->is_flagged)
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<span class="badge bg-warning-subtle text-warning border border-warning" style="font-size:.6rem">
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<i class="bi bi-flag-fill me-1"></i>Ditanda
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</span>
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@endif
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@if(!$log->has_answer)
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<span class="badge bg-secondary-subtle text-secondary border" style="font-size:.6rem">
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Tidak Terjawab
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</span>
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@endif
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</td>
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<td>
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@if($log->category)
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<span class="badge" style="background:{{ $log->category->color ?? '#6c757d' }}">
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{{ $log->category->name }}
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</span>
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@else
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<span class="text-muted small">Semua</span>
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@endif
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</td>
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<td style="max-width:200px">
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<small class="text-muted text-truncate d-block">{{ Str::limit($log->answer, 80) }}</small>
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@if($log->sources_used)
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<small class="text-success">
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<i class="bi bi-book me-1"></i>{{ count($log->sources_used) }} sumber
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</small>
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@endif
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</td>
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<td>
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@if($log->feedback)
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@php
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$ratingMap = [
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'helpful' => ['bg-success', 'Membantu', 'bi-hand-thumbs-up'],
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'partially_helpful' => ['bg-warning', 'Separa', 'bi-hand-thumbs-up'],
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'not_helpful' => ['bg-danger', 'Tidak Membantu', 'bi-hand-thumbs-down'],
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];
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$r = $ratingMap[$log->feedback->rating] ?? ['bg-secondary', $log->feedback->rating, 'bi-dash'];
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@endphp
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<span class="badge {{ $r[0] }}">
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<i class="bi {{ $r[2] }} me-1"></i>{{ $r[1] }}
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</span>
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@if($log->feedback->converted_to_faq)
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<br><span class="badge bg-success-subtle text-success border border-success mt-1" style="font-size:.6rem">
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<i class="bi bi-check2 me-1"></i>Dijadikan FAQ
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</span>
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@endif
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@else
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<span class="text-muted small">—</span>
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@endif
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</td>
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<td>
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<small class="text-muted">{{ $log->created_at->format('d/m/Y H:i') }}</small>
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@if($log->response_time)
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<br><small class="text-muted">{{ $log->response_time }}s</small>
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@endif
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</td>
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<td class="text-end pe-3">
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<a href="{{ route('admin.chat-feedback.show', $log) }}"
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class="btn btn-sm btn-outline-primary">
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<i class="bi bi-eye"></i>
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</a>
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<form method="POST" action="{{ route('admin.chat-feedback.toggle-flag', $log) }}" class="d-inline">
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@csrf @method('PATCH')
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<button type="submit" class="btn btn-sm {{ $log->is_flagged ? 'btn-warning' : 'btn-outline-warning' }}"
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title="{{ $log->is_flagged ? 'Buang Flag' : 'Tandakan' }}">
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<i class="bi bi-flag"></i>
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</button>
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</form>
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</td>
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</tr>
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@empty
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<tr>
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<td colspan="6" class="text-center text-muted py-5">
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<i class="bi bi-chat-dots fs-2 d-block mb-2 opacity-25"></i>
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Tiada log chat ditemui.
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</td>
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</tr>
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@endforelse
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</tbody>
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</table>
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</div>
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@if($logs->hasPages())
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<div class="card-footer bg-white border-top py-3">
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{{ $logs->links() }}
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</div>
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@endif
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</div>
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@endsection
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