ChatbotAI/resources/views/admin/chat-feedback/index.blade.php

@extends('layouts.admin')

@section('title', 'Semakan Chat')

@section('breadcrumb')
    <li class="breadcrumb-item active">Semakan Chat</li>
@endsection

@section('content')
<div class="d-flex align-items-center justify-content-between mb-4">
    <h4 class="mb-0 fw-bold">Semakan Log Chat</h4>
    <div class="d-flex gap-2">
        <a href="{{ route('admin.chat-feedback.index', ['is_flagged' => 1]) }}"
           class="btn btn-sm {{ request('is_flagged') ? 'btn-warning' : 'btn-outline-warning' }}">
            <i class="bi bi-flag me-1"></i>Ditanda
        </a>
        <a href="{{ route('admin.chat-feedback.index', ['has_answer' => 0]) }}"
           class="btn btn-sm {{ request('has_answer') === '0' ? 'btn-secondary' : 'btn-outline-secondary' }}">
            <i class="bi bi-question-circle me-1"></i>Tidak Terjawab
        </a>
    </div>
</div>

{{-- Filter --}}
<div class="card border-0 shadow-sm mb-4">
    <div class="card-body py-3">
        <form method="GET" class="row g-2 align-items-end">
            <div class="col-md-3">
                <select name="category_id" class="form-select form-select-sm">
                    <option value="">Semua Kategori</option>
                    @foreach($categories as $cat)
                        <option value="{{ $cat->id }}" {{ request('category_id') == $cat->id ? 'selected' : '' }}>
                            {{ $cat->name }}
                        </option>
                    @endforeach
                </select>
            </div>
            <div class="col-md-2">
                <select name="rating" class="form-select form-select-sm">
                    <option value="">Semua Rating</option>
                    <option value="helpful" {{ request('rating') == 'helpful' ? 'selected' : '' }}>Membantu</option>
                    <option value="partially_helpful" {{ request('rating') == 'partially_helpful' ? 'selected' : '' }}>Separa Membantu</option>
                    <option value="not_helpful" {{ request('rating') == 'not_helpful' ? 'selected' : '' }}>Tidak Membantu</option>
                </select>
            </div>
            <div class="col-auto">
                <button type="submit" class="btn btn-sm btn-outline-secondary">
                    <i class="bi bi-search me-1"></i>Tapis
                </button>
                @if(request()->hasAny(['category_id', 'rating', 'is_flagged', 'has_answer']))
                    <a href="{{ route('admin.chat-feedback.index') }}" class="btn btn-sm btn-link text-muted">Reset</a>
                @endif
            </div>
        </form>
    </div>
</div>

{{-- Table --}}
<div class="card border-0 shadow-sm">
    <div class="table-responsive">
        <table class="table table-hover align-middle mb-0">
            <thead class="table-light">
                <tr>
                    <th class="ps-3">Soalan</th>
                    <th>Kategori</th>
                    <th>Jawapan</th>
                    <th>Feedback</th>
                    <th>Masa</th>
                    <th class="text-end pe-3">Tindakan</th>
                </tr>
            </thead>
            <tbody>
                @forelse($logs as $log)
                <tr class="{{ $log->is_flagged ? 'table-warning' : '' }}">
                    <td class="ps-3" style="max-width:250px">
                        <div class="small fw-semibold text-truncate">{{ $log->question }}</div>
                        @if($log->is_flagged)
                            <span class="badge bg-warning-subtle text-warning border border-warning" style="font-size:.6rem">
                                <i class="bi bi-flag-fill me-1"></i>Ditanda
                            </span>
                        @endif
                        @if(!$log->has_answer)
                            <span class="badge bg-secondary-subtle text-secondary border" style="font-size:.6rem">
                                Tidak Terjawab
                            </span>
                        @endif
                    </td>
                    <td>
                        @if($log->category)
                            <span class="badge" style="background:{{ $log->category->color ?? '#6c757d' }}">
                                {{ $log->category->name }}
                            </span>
                        @else
                            <span class="text-muted small">Semua</span>
                        @endif
                    </td>
                    <td style="max-width:200px">
                        <small class="text-muted text-truncate d-block">{{ Str::limit($log->answer, 80) }}</small>
                        @if($log->sources_used)
                            <small class="text-success">
                                <i class="bi bi-book me-1"></i>{{ count($log->sources_used) }} sumber
                            </small>
                        @endif
                    </td>
                    <td>
                        @if($log->feedback)
                            @php
                                $ratingMap = [
                                    'helpful'            => ['bg-success', 'Membantu', 'bi-hand-thumbs-up'],
                                    'partially_helpful'  => ['bg-warning', 'Separa', 'bi-hand-thumbs-up'],
                                    'not_helpful'        => ['bg-danger', 'Tidak Membantu', 'bi-hand-thumbs-down'],
                                ];
                                $r = $ratingMap[$log->feedback->rating] ?? ['bg-secondary', $log->feedback->rating, 'bi-dash'];
                            @endphp
                            <span class="badge {{ $r[0] }}">
                                <i class="bi {{ $r[2] }} me-1"></i>{{ $r[1] }}
                            </span>
                            @if($log->feedback->converted_to_faq)
                                <br><span class="badge bg-success-subtle text-success border border-success mt-1" style="font-size:.6rem">
                                    <i class="bi bi-check2 me-1"></i>Dijadikan FAQ
                                </span>
                            @endif
                        @else
                            <span class="text-muted small">—</span>
                        @endif
                    </td>
                    <td>
                        <small class="text-muted">{{ $log->created_at->format('d/m/Y H:i') }}</small>
                        @if($log->response_time)
                            <br><small class="text-muted">{{ $log->response_time }}s</small>
                        @endif
                    </td>
                    <td class="text-end pe-3">
                        <a href="{{ route('admin.chat-feedback.show', $log) }}"
                           class="btn btn-sm btn-outline-primary">
                            <i class="bi bi-eye"></i>
                        </a>
                        <form method="POST" action="{{ route('admin.chat-feedback.toggle-flag', $log) }}" class="d-inline">
                            @csrf @method('PATCH')
                            <button type="submit" class="btn btn-sm {{ $log->is_flagged ? 'btn-warning' : 'btn-outline-warning' }}"
                                    title="{{ $log->is_flagged ? 'Buang Flag' : 'Tandakan' }}">
                                <i class="bi bi-flag"></i>
                            </button>
                        </form>
                    </td>
                </tr>
                @empty
                <tr>
                    <td colspan="6" class="text-center text-muted py-5">
                        <i class="bi bi-chat-dots fs-2 d-block mb-2 opacity-25"></i>
                        Tiada log chat ditemui.
                    </td>
                </tr>
                @endforelse
            </tbody>
        </table>
    </div>
    @if($logs->hasPages())
    <div class="card-footer bg-white border-top py-3">
        {{ $logs->links() }}
    </div>
    @endif
</div>
@endsection