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Saufi
2026-05-18 08:56:23 +08:00
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resources/views/admin/chat-feedback/index.blade.php Normal file
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@extends('layouts.admin')
@section('title', 'Semakan Chat')
@section('breadcrumb')
<li class="breadcrumb-item active">Semakan Chat</li>
@endsection
@section('content')
<div class="d-flex align-items-center justify-content-between mb-4">
<h4 class="mb-0 fw-bold">Semakan Log Chat</h4>
<div class="d-flex gap-2">
<a href="{{ route('admin.chat-feedback.index', ['is_flagged' => 1]) }}"
class="btn btn-sm {{ request('is_flagged') ? 'btn-warning' : 'btn-outline-warning' }}">
<i class="bi bi-flag me-1"></i>Ditanda
</a>
<a href="{{ route('admin.chat-feedback.index', ['has_answer' => 0]) }}"
class="btn btn-sm {{ request('has_answer') === '0' ? 'btn-secondary' : 'btn-outline-secondary' }}">
<i class="bi bi-question-circle me-1"></i>Tidak Terjawab
</a>
</div>
</div>
{{-- Filter --}}
<div class="card border-0 shadow-sm mb-4">
<div class="card-body py-3">
<form method="GET" class="row g-2 align-items-end">
<div class="col-md-3">
<select name="category_id" class="form-select form-select-sm">
<option value="">Semua Kategori</option>
@foreach($categories as $cat)
<option value="{{ $cat->id }}" {{ request('category_id') == $cat->id ? 'selected' : '' }}>
{{ $cat->name }}
</option>
@endforeach
</select>
</div>
<div class="col-md-2">
<select name="rating" class="form-select form-select-sm">
<option value="">Semua Rating</option>
<option value="helpful" {{ request('rating') == 'helpful' ? 'selected' : '' }}>Membantu</option>
<option value="partially_helpful" {{ request('rating') == 'partially_helpful' ? 'selected' : '' }}>Separa Membantu</option>
<option value="not_helpful" {{ request('rating') == 'not_helpful' ? 'selected' : '' }}>Tidak Membantu</option>
</select>
</div>
<div class="col-auto">
<button type="submit" class="btn btn-sm btn-outline-secondary">
<i class="bi bi-search me-1"></i>Tapis
</button>
@if(request()->hasAny(['category_id', 'rating', 'is_flagged', 'has_answer']))
<a href="{{ route('admin.chat-feedback.index') }}" class="btn btn-sm btn-link text-muted">Reset</a>
@endif
</div>
</form>
</div>
</div>
{{-- Table --}}
<div class="card border-0 shadow-sm">
<div class="table-responsive">
<table class="table table-hover align-middle mb-0">
<thead class="table-light">
<tr>
<th class="ps-3">Soalan</th>
<th>Kategori</th>
<th>Jawapan</th>
<th>Feedback</th>
<th>Masa</th>
<th class="text-end pe-3">Tindakan</th>
</tr>
</thead>
<tbody>
@forelse($logs as $log)
<tr class="{{ $log->is_flagged ? 'table-warning' : '' }}">
<td class="ps-3" style="max-width:250px">
<div class="small fw-semibold text-truncate">{{ $log->question }}</div>
@if($log->is_flagged)
<span class="badge bg-warning-subtle text-warning border border-warning" style="font-size:.6rem">
<i class="bi bi-flag-fill me-1"></i>Ditanda
</span>
@endif
@if(!$log->has_answer)
<span class="badge bg-secondary-subtle text-secondary border" style="font-size:.6rem">
Tidak Terjawab
</span>
@endif
</td>
<td>
@if($log->category)
<span class="badge" style="background:{{ $log->category->color ?? '#6c757d' }}">
{{ $log->category->name }}
</span>
@else
<span class="text-muted small">Semua</span>
@endif
</td>
<td style="max-width:200px">
<small class="text-muted text-truncate d-block">{{ Str::limit($log->answer, 80) }}</small>
@if($log->sources_used)
<small class="text-success">
<i class="bi bi-book me-1"></i>{{ count($log->sources_used) }} sumber
</small>
@endif
</td>
<td>
@if($log->feedback)
@php
$ratingMap = [
'helpful' => ['bg-success', 'Membantu', 'bi-hand-thumbs-up'],
'partially_helpful' => ['bg-warning', 'Separa', 'bi-hand-thumbs-up'],
'not_helpful' => ['bg-danger', 'Tidak Membantu', 'bi-hand-thumbs-down'],
];
$r = $ratingMap[$log->feedback->rating] ?? ['bg-secondary', $log->feedback->rating, 'bi-dash'];
@endphp
<span class="badge {{ $r[0] }}">
<i class="bi {{ $r[2] }} me-1"></i>{{ $r[1] }}
</span>
@if($log->feedback->converted_to_faq)
<br><span class="badge bg-success-subtle text-success border border-success mt-1" style="font-size:.6rem">
<i class="bi bi-check2 me-1"></i>Dijadikan FAQ
</span>
@endif
@else
<span class="text-muted small">—</span>
@endif
</td>
<td>
<small class="text-muted">{{ $log->created_at->format('d/m/Y H:i') }}</small>
@if($log->response_time)
<br><small class="text-muted">{{ $log->response_time }}s</small>
@endif
</td>
<td class="text-end pe-3">
<a href="{{ route('admin.chat-feedback.show', $log) }}"
class="btn btn-sm btn-outline-primary">
<i class="bi bi-eye"></i>
</a>
<form method="POST" action="{{ route('admin.chat-feedback.toggle-flag', $log) }}" class="d-inline">
@csrf @method('PATCH')
<button type="submit" class="btn btn-sm {{ $log->is_flagged ? 'btn-warning' : 'btn-outline-warning' }}"
title="{{ $log->is_flagged ? 'Buang Flag' : 'Tandakan' }}">
<i class="bi bi-flag"></i>
</button>
</form>
</td>
</tr>
@empty
<tr>
<td colspan="6" class="text-center text-muted py-5">
<i class="bi bi-chat-dots fs-2 d-block mb-2 opacity-25"></i>
Tiada log chat ditemui.
</td>
</tr>
@endforelse
</tbody>
</table>
</div>
@if($logs->hasPages())
<div class="card-footer bg-white border-top py-3">
{{ $logs->links() }}
</div>
@endif
</div>
@endsection

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resources/views/admin/chat-feedback/show.blade.php Normal file
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@extends('layouts.admin')
@section('title', 'Butiran Log Chat')
@section('breadcrumb')
<li class="breadcrumb-item"><a href="{{ route('admin.chat-feedback.index') }}">Semakan Chat</a></li>
<li class="breadcrumb-item active">Log #{{ $chatLog->id }}</li>
@endsection
@section('content')
<div class="row g-4">
<div class="col-lg-8">
{{-- Soalan & Jawapan --}}
<div class="card border-0 shadow-sm mb-3">
<div class="card-header bg-white border-bottom d-flex align-items-center justify-content-between">
<h6 class="mb-0 fw-semibold">Perbualan</h6>
<div class="d-flex gap-2">
@if($chatLog->category)
<span class="badge" style="background:{{ $chatLog->category->color ?? '#6c757d' }}">
{{ $chatLog->category->name }}
</span>
@endif
@if(!$chatLog->has_answer)
<span class="badge bg-warning">Tidak Terjawab</span>
@endif
</div>
</div>
<div class="card-body">
<div class="mb-3">
<label class="text-muted small fw-semibold text-uppercase" style="font-size:.7rem">Soalan User</label>
<div class="p-3 bg-light rounded mt-1">{{ $chatLog->question }}</div>
</div>
<div>
<label class="text-muted small fw-semibold text-uppercase" style="font-size:.7rem">Jawapan AI</label>
<div class="p-3 bg-white border rounded mt-1" style="white-space:pre-wrap">{{ $chatLog->answer }}</div>
</div>
</div>
</div>
{{-- Sumber --}}
@if($chatLog->sources_used)
<div class="card border-0 shadow-sm mb-3">
<div class="card-header bg-white border-bottom">
<h6 class="mb-0 fw-semibold">Sumber Digunakan ({{ count($chatLog->sources_used) }})</h6>
</div>
<div class="list-group list-group-flush">
@foreach($chatLog->sources_used as $i => $source)
<div class="list-group-item py-2 px-3">
<div class="d-flex align-items-center gap-2 flex-wrap">
<span class="badge {{ $source['type'] === 'pdf' ? 'bg-danger-subtle text-danger' : 'bg-primary-subtle text-primary' }}">
<i class="bi {{ $source['type'] === 'pdf' ? 'bi-file-pdf' : 'bi-lightbulb' }} me-1"></i>
{{ strtoupper($source['type'] ?? 'unknown') }}
</span>
<span class="fw-semibold small">{{ $source['title'] }}</span>
@if(isset($source['page_number']))
<span class="badge bg-light text-dark border small">ms. {{ $source['page_number'] }}</span>
@endif
<span class="badge bg-light text-dark border small">{{ $source['category'] }}</span>
<span class="text-muted small ms-auto">Skor: {{ $source['score'] }}</span>
</div>
</div>
@endforeach
</div>
</div>
@endif
{{-- Feedback --}}
@if($chatLog->feedback)
<div class="card border-0 shadow-sm mb-3">
<div class="card-header bg-white border-bottom"><h6 class="mb-0 fw-semibold">Feedback Pengguna</h6></div>
<div class="card-body">
@php
$ratingLabels = ['helpful' => 'Membantu', 'not_helpful' => 'Tidak Membantu', 'partially_helpful' => 'Separa Membantu'];
@endphp
<p><strong>Rating:</strong> {{ $ratingLabels[$chatLog->feedback->rating] ?? $chatLog->feedback->rating }}</p>
@if($chatLog->feedback->comment)
<p><strong>Komen:</strong> {{ $chatLog->feedback->comment }}</p>
@endif
@if($chatLog->feedback->correct_answer)
<div>
<strong>Jawapan Betul (dari user):</strong>
<div class="p-2 bg-light rounded mt-1 small">{{ $chatLog->feedback->correct_answer }}</div>
</div>
@endif
</div>
</div>
@endif
{{-- Convert ke FAQ --}}
@if(!($chatLog->feedback && $chatLog->feedback->converted_to_faq))
<div class="card border-warning shadow-sm">
<div class="card-header bg-warning-subtle border-warning">
<h6 class="mb-0 fw-semibold"><i class="bi bi-lightbulb me-2"></i>Convert kepada FAQ Rasmi</h6>
</div>
<div class="card-body">
<p class="small text-muted mb-3">Gunakan soalan ini sebagai asas FAQ baru yang akan dimasukkan ke dalam knowledge base.</p>
<form method="POST" action="{{ route('admin.chat-feedback.convert-to-faq', $chatLog) }}">
@csrf
<div class="mb-2">
<label class="form-label small fw-semibold">Kategori</label>
<select name="category_id" class="form-select form-select-sm" required>
@foreach(\App\Models\Category::active()->ordered()->get() as $cat)
<option value="{{ $cat->id }}" {{ optional($chatLog->category)->id == $cat->id ? 'selected' : '' }}>
{{ $cat->name }}
</option>
@endforeach
</select>
</div>
<div class="mb-2">
<label class="form-label small fw-semibold">Soalan (Tajuk FAQ)</label>
<input type="text" name="title" class="form-control form-control-sm"
value="{{ $chatLog->question }}" required>
</div>
<div class="mb-3">
<label class="form-label small fw-semibold">Jawapan Rasmi</label>
<textarea name="content" class="form-control form-control-sm" rows="5" required>{{ $chatLog->feedback?->correct_answer ?? $chatLog->answer }}</textarea>
</div>
<button type="submit" class="btn btn-warning btn-sm">
<i class="bi bi-check-circle me-1"></i>Cipta FAQ dari Log Ini
</button>
</form>
</div>
</div>
@else
<div class="alert alert-success">
<i class="bi bi-check-circle me-2"></i>
Log ini telah dijadikan FAQ.
<a href="{{ route('admin.knowledge-items.show', $chatLog->feedback->convertedFaq) }}">Lihat FAQ</a>
</div>
@endif
</div>
{{-- Meta Info --}}
<div class="col-lg-4">
<div class="card border-0 shadow-sm">
<div class="card-header bg-white border-bottom"><h6 class="mb-0 fw-semibold">Maklumat</h6></div>
<div class="card-body small">
<dl class="row mb-0">
<dt class="col-5 text-muted">Model AI</dt>
<dd class="col-7">{{ $chatLog->model_used ?? '—' }}</dd>
<dt class="col-5 text-muted">Masa Respons</dt>
<dd class="col-7">{{ $chatLog->response_time ? $chatLog->response_time . 's' : '—' }}</dd>
<dt class="col-5 text-muted">Token</dt>
<dd class="col-7">{{ $chatLog->tokens_used ? number_format($chatLog->tokens_used) : '—' }}</dd>
<dt class="col-5 text-muted">Tarikh</dt>
<dd class="col-7">{{ $chatLog->created_at->format('d/m/Y H:i') }}</dd>
<dt class="col-5 text-muted">Flag</dt>
<dd class="col-7">
<form method="POST" action="{{ route('admin.chat-feedback.toggle-flag', $chatLog) }}">
@csrf @method('PATCH')
<button type="submit" class="btn btn-sm {{ $chatLog->is_flagged ? 'btn-warning' : 'btn-outline-warning' }}">
<i class="bi bi-flag me-1"></i>{{ $chatLog->is_flagged ? 'Buang Flag' : 'Tandakan' }}
</button>
</form>
</dd>
</dl>
</div>
</div>
</div>
</div>
@endsection