ChatbotAI/resources/views/admin/chat-feedback/show.blade.php

@extends('layouts.admin')

@section('title', 'Butiran Log Chat')

@section('breadcrumb')
    <li class="breadcrumb-item"><a href="{{ route('admin.chat-feedback.index') }}">Semakan Chat</a></li>
    <li class="breadcrumb-item active">Log #{{ $chatLog->id }}</li>
@endsection

@section('content')
<div class="row g-4">
    <div class="col-lg-8">
        {{-- Soalan & Jawapan --}}
        <div class="card border-0 shadow-sm mb-3">
            <div class="card-header bg-white border-bottom d-flex align-items-center justify-content-between">
                <h6 class="mb-0 fw-semibold">Perbualan</h6>
                <div class="d-flex gap-2">
                    @if($chatLog->category)
                        <span class="badge" style="background:{{ $chatLog->category->color ?? '#6c757d' }}">
                            {{ $chatLog->category->name }}
                        </span>
                    @endif
                    @if(!$chatLog->has_answer)
                        <span class="badge bg-warning">Tidak Terjawab</span>
                    @endif
                </div>
            </div>
            <div class="card-body">
                <div class="mb-3">
                    <label class="text-muted small fw-semibold text-uppercase" style="font-size:.7rem">Soalan User</label>
                    <div class="p-3 bg-light rounded mt-1">{{ $chatLog->question }}</div>
                </div>
                <div>
                    <label class="text-muted small fw-semibold text-uppercase" style="font-size:.7rem">Jawapan AI</label>
                    <div class="p-3 bg-white border rounded mt-1" style="white-space:pre-wrap">{{ $chatLog->answer }}</div>
                </div>
            </div>
        </div>

        {{-- Sumber --}}
        @if($chatLog->sources_used)
        <div class="card border-0 shadow-sm mb-3">
            <div class="card-header bg-white border-bottom">
                <h6 class="mb-0 fw-semibold">Sumber Digunakan ({{ count($chatLog->sources_used) }})</h6>
            </div>
            <div class="list-group list-group-flush">
                @foreach($chatLog->sources_used as $i => $source)
                <div class="list-group-item py-2 px-3">
                    <div class="d-flex align-items-center gap-2 flex-wrap">
                        <span class="badge {{ $source['type'] === 'pdf' ? 'bg-danger-subtle text-danger' : 'bg-primary-subtle text-primary' }}">
                            <i class="bi {{ $source['type'] === 'pdf' ? 'bi-file-pdf' : 'bi-lightbulb' }} me-1"></i>
                            {{ strtoupper($source['type'] ?? 'unknown') }}
                        </span>
                        <span class="fw-semibold small">{{ $source['title'] }}</span>
                        @if(isset($source['page_number']))
                            <span class="badge bg-light text-dark border small">ms. {{ $source['page_number'] }}</span>
                        @endif
                        <span class="badge bg-light text-dark border small">{{ $source['category'] }}</span>
                        <span class="text-muted small ms-auto">Skor: {{ $source['score'] }}</span>
                    </div>
                </div>
                @endforeach
            </div>
        </div>
        @endif

        {{-- Feedback --}}
        @if($chatLog->feedback)
        <div class="card border-0 shadow-sm mb-3">
            <div class="card-header bg-white border-bottom"><h6 class="mb-0 fw-semibold">Feedback Pengguna</h6></div>
            <div class="card-body">
                @php
                    $ratingLabels = ['helpful' => 'Membantu', 'not_helpful' => 'Tidak Membantu', 'partially_helpful' => 'Separa Membantu'];
                @endphp
                <p><strong>Rating:</strong> {{ $ratingLabels[$chatLog->feedback->rating] ?? $chatLog->feedback->rating }}</p>
                @if($chatLog->feedback->comment)
                    <p><strong>Komen:</strong> {{ $chatLog->feedback->comment }}</p>
                @endif
                @if($chatLog->feedback->correct_answer)
                    <div>
                        <strong>Jawapan Betul (dari user):</strong>
                        <div class="p-2 bg-light rounded mt-1 small">{{ $chatLog->feedback->correct_answer }}</div>
                    </div>
                @endif
            </div>
        </div>
        @endif

        {{-- Convert ke FAQ --}}
        @if(!($chatLog->feedback && $chatLog->feedback->converted_to_faq))
        <div class="card border-warning shadow-sm">
            <div class="card-header bg-warning-subtle border-warning">
                <h6 class="mb-0 fw-semibold"><i class="bi bi-lightbulb me-2"></i>Convert kepada FAQ Rasmi</h6>
            </div>
            <div class="card-body">
                <p class="small text-muted mb-3">Gunakan soalan ini sebagai asas FAQ baru yang akan dimasukkan ke dalam knowledge base.</p>
                <form method="POST" action="{{ route('admin.chat-feedback.convert-to-faq', $chatLog) }}">
                    @csrf
                    <div class="mb-2">
                        <label class="form-label small fw-semibold">Kategori</label>
                        <select name="category_id" class="form-select form-select-sm" required>
                            @foreach(\App\Models\Category::active()->ordered()->get() as $cat)
                                <option value="{{ $cat->id }}" {{ optional($chatLog->category)->id == $cat->id ? 'selected' : '' }}>
                                    {{ $cat->name }}
                                </option>
                            @endforeach
                        </select>
                    </div>
                    <div class="mb-2">
                        <label class="form-label small fw-semibold">Soalan (Tajuk FAQ)</label>
                        <input type="text" name="title" class="form-control form-control-sm"
                               value="{{ $chatLog->question }}" required>
                    </div>
                    <div class="mb-3">
                        <label class="form-label small fw-semibold">Jawapan Rasmi</label>
                        <textarea name="content" class="form-control form-control-sm" rows="5" required>{{ $chatLog->feedback?->correct_answer ?? $chatLog->answer }}</textarea>
                    </div>
                    <button type="submit" class="btn btn-warning btn-sm">
                        <i class="bi bi-check-circle me-1"></i>Cipta FAQ dari Log Ini
                    </button>
                </form>
            </div>
        </div>
        @else
        <div class="alert alert-success">
            <i class="bi bi-check-circle me-2"></i>
            Log ini telah dijadikan FAQ.
            <a href="{{ route('admin.knowledge-items.show', $chatLog->feedback->convertedFaq) }}">Lihat FAQ</a>
        </div>
        @endif
    </div>

    {{-- Meta Info --}}
    <div class="col-lg-4">
        <div class="card border-0 shadow-sm">
            <div class="card-header bg-white border-bottom"><h6 class="mb-0 fw-semibold">Maklumat</h6></div>
            <div class="card-body small">
                <dl class="row mb-0">
                    <dt class="col-5 text-muted">Model AI</dt>
                    <dd class="col-7">{{ $chatLog->model_used ?? '—' }}</dd>
                    <dt class="col-5 text-muted">Masa Respons</dt>
                    <dd class="col-7">{{ $chatLog->response_time ? $chatLog->response_time . 's' : '—' }}</dd>
                    <dt class="col-5 text-muted">Token</dt>
                    <dd class="col-7">{{ $chatLog->tokens_used ? number_format($chatLog->tokens_used) : '—' }}</dd>
                    <dt class="col-5 text-muted">Tarikh</dt>
                    <dd class="col-7">{{ $chatLog->created_at->format('d/m/Y H:i') }}</dd>
                    <dt class="col-5 text-muted">Flag</dt>
                    <dd class="col-7">
                        <form method="POST" action="{{ route('admin.chat-feedback.toggle-flag', $chatLog) }}">
                            @csrf @method('PATCH')
                            <button type="submit" class="btn btn-sm {{ $chatLog->is_flagged ? 'btn-warning' : 'btn-outline-warning' }}">
                                <i class="bi bi-flag me-1"></i>{{ $chatLog->is_flagged ? 'Buang Flag' : 'Tandakan' }}
                            </button>
                        </form>
                    </dd>
                </dl>
            </div>
        </div>
    </div>
</div>
@endsection