First commit

app/Http/Controllers/Chatbot/FeedbackController.php

@@ -0,0 +1,53 @@
+<?php
+
+namespace App\Http\Controllers\Chatbot;
+
+use App\Http\Controllers\Controller;
+use App\Models\ChatFeedback;
+use App\Models\ChatLog;
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\Request;
+
+class FeedbackController extends Controller
+{
+    /**
+     * Simpan feedback untuk satu jawapan chatbot.
+     */
+    public function store(Request $request): JsonResponse
+    {
+        $validated = $request->validate([
+            'chat_log_id'    => ['required', 'integer', 'exists:chat_logs,id'],
+            'rating'         => ['required', 'in:helpful,not_helpful,partially_helpful'],
+            'comment'        => ['nullable', 'string', 'max:1000'],
+            'correct_answer' => ['nullable', 'string', 'max:5000'],
+        ]);
+
+        $chatLog = ChatLog::findOrFail($validated['chat_log_id']);
+
+        // Elak duplikasi feedback
+        if ($chatLog->feedback) {
+            return response()->json([
+                'success' => false,
+                'message' => 'Anda sudah memberikan feedback untuk soalan ini.',
+            ], 409);
+        }
+
+        $feedback = ChatFeedback::create([
+            'chat_log_id'    => $chatLog->id,
+            'user_id'        => auth()->id(),
+            'rating'         => $validated['rating'],
+            'comment'        => $validated['comment'] ?? null,
+            'correct_answer' => $validated['correct_answer'] ?? null,
+        ]);
+
+        // Flag untuk semakan admin jika jawapan tidak membantu
+        if ($validated['rating'] === ChatFeedback::RATING_NOT_HELPFUL) {
+            $chatLog->update(['is_flagged' => true]);
+        }
+
+        return response()->json([
+            'success' => true,
+            'message' => 'Terima kasih atas maklum balas anda.',
+        ]);
+    }
+}