commit 77a87fbdf1ac163b56a5dc1e2b8eb37e5c922c9f
Author: Saufi <awalok@gmail.com>
Date:   Tue Jun 16 15:04:58 2026 +0800

    first

diff --git a/docker-compose.yml b/docker-compose.yml
new file mode 100644
index 0000000..6dd16ec
--- /dev/null
+++ b/docker-compose.yml
@@ -0,0 +1,27 @@
+services:
+  app:
+    build:
+      context: .
+      dockerfile: docker/php-apache/Dockerfile
+    container_name: myansuran-app
+    ports:
+      - "8002:80"
+    restart: always
+    volumes:
+      - ./src:/var/www/html
+      - ./docker/php/custom.ini:/usr/local/etc/php/conf.d/99-custom.ini
+    environment:
+      APACHE_DOCUMENT_ROOT: /var/www/html/public
+      APP_ENV: local
+      APP_DEBUG: "true"
+      REDIS_HOST: shared-redis
+      REDIS_PORT: 6379
+    extra_hosts:
+      - "host.docker.internal:host-gateway"
+    networks:
+      - backend_net
+
+networks:
+  backend_net:
+    name: backend_net
+    driver: bridge
\ No newline at end of file
diff --git a/docker/php-apache/Dockerfile b/docker/php-apache/Dockerfile
new file mode 100644
index 0000000..fe9dc6f
--- /dev/null
+++ b/docker/php-apache/Dockerfile
@@ -0,0 +1,25 @@
+FROM php:8.3-apache
+
+ENV APACHE_DOCUMENT_ROOT=/var/www/html/public
+
+RUN apt-get update && apt-get install -y \
+    git \
+    unzip \
+    libzip-dev \
+    libpng-dev \
+    libjpeg62-turbo-dev \
+    libfreetype6-dev \
+    libicu-dev \
+    && docker-php-ext-configure gd --with-freetype --with-jpeg \
+    && docker-php-ext-install pdo_mysql gd intl zip \
+    && pecl install redis \
+    && docker-php-ext-enable redis \
+    && a2enmod rewrite headers \
+    && rm -rf /var/lib/apt/lists/*
+
+COPY --from=composer:2 /usr/bin/composer /usr/bin/composer
+COPY docker/php-apache/vhost.conf /etc/apache2/sites-available/000-default.conf
+
+WORKDIR /var/www/html
+
+RUN chown -R www-data:www-data /var/www/html
diff --git a/docker/php-apache/vhost.conf b/docker/php-apache/vhost.conf
new file mode 100644
index 0000000..aec7291
--- /dev/null
+++ b/docker/php-apache/vhost.conf
@@ -0,0 +1,13 @@
+<VirtualHost *:80>
+    ServerAdmin webmaster@localhost
+    DocumentRoot /var/www/html/public
+
+    <Directory /var/www/html/public>
+        AllowOverride All
+        Require all granted
+        Options -Indexes
+    </Directory>
+
+    ErrorLog ${APACHE_LOG_DIR}/error.log
+    CustomLog ${APACHE_LOG_DIR}/access.log combined
+</VirtualHost>
diff --git a/docker/php/custom.ini b/docker/php/custom.ini
new file mode 100644
index 0000000..4759bf7
--- /dev/null
+++ b/docker/php/custom.ini
@@ -0,0 +1,4 @@
+display_errors = On
+display_startup_errors = Off
+log_errors = On
+error_reporting = E_ALL & ~E_DEPRECATED & ~E_USER_DEPRECATED
\ No newline at end of file
diff --git a/src/.claude/settings.local.json b/src/.claude/settings.local.json
new file mode 100644
index 0000000..f6109ae
--- /dev/null
+++ b/src/.claude/settings.local.json
@@ -0,0 +1,10 @@
+{
+  "permissions": {
+    "allow": [
+      "Bash(Get-ChildItem -Path \"c:\\\\Users\\\\User\\\\Aplikasi\\\\e-ansuran\\\\src\" -Force)",
+      "Bash(Select-Object Name, Mode)",
+      "Bash(Format-Table -AutoSize)",
+      "Bash(php artisan *)"
+    ]
+  }
+}
diff --git a/src/.editorconfig b/src/.editorconfig
new file mode 100644
index 0000000..a186cd2
--- /dev/null
+++ b/src/.editorconfig
@@ -0,0 +1,18 @@
+root = true
+
+[*]
+charset = utf-8
+end_of_line = lf
+indent_size = 4
+indent_style = space
+insert_final_newline = true
+trim_trailing_whitespace = true
+
+[*.md]
+trim_trailing_whitespace = false
+
+[*.{yml,yaml}]
+indent_size = 2
+
+[compose.yaml]
+indent_size = 4
diff --git a/src/.env-lama.bak b/src/.env-lama.bak
new file mode 100644
index 0000000..31e0a45
--- /dev/null
+++ b/src/.env-lama.bak
@@ -0,0 +1,65 @@
+APP_NAME=Laravel
+APP_ENV=local
+APP_KEY=base64:WPTBFLwpIonnG1OvemNGo1Pu1E2sLbvqLxPvJHHw+N0=
+APP_DEBUG=true
+APP_URL=http://localhost
+
+APP_LOCALE=en
+APP_FALLBACK_LOCALE=en
+APP_FAKER_LOCALE=en_US
+
+APP_MAINTENANCE_DRIVER=file
+# APP_MAINTENANCE_STORE=database
+
+# PHP_CLI_SERVER_WORKERS=4
+
+BCRYPT_ROUNDS=12
+
+LOG_CHANNEL=stack
+LOG_STACK=single
+LOG_DEPRECATIONS_CHANNEL=null
+LOG_LEVEL=debug
+
+DB_CONNECTION=mysql
+DB_HOST=127.0.0.1
+DB_PORT=3306
+DB_DATABASE=jpph_najib
+DB_USERNAME=root
+DB_PASSWORD=1234
+
+SESSION_DRIVER=database
+SESSION_LIFETIME=120
+SESSION_ENCRYPT=false
+SESSION_PATH=/
+SESSION_DOMAIN=null
+
+BROADCAST_CONNECTION=log
+FILESYSTEM_DISK=local
+QUEUE_CONNECTION=database
+
+CACHE_STORE=database
+# CACHE_PREFIX=
+
+MEMCACHED_HOST=127.0.0.1
+
+REDIS_CLIENT=phpredis
+REDIS_HOST=127.0.0.1
+REDIS_PASSWORD=null
+REDIS_PORT=6379
+
+MAIL_MAILER=log
+MAIL_SCHEME=null
+MAIL_HOST=127.0.0.1
+MAIL_PORT=2525
+MAIL_USERNAME=null
+MAIL_PASSWORD=null
+MAIL_FROM_ADDRESS="hello@example.com"
+MAIL_FROM_NAME="${APP_NAME}"
+
+AWS_ACCESS_KEY_ID=
+AWS_SECRET_ACCESS_KEY=
+AWS_DEFAULT_REGION=us-east-1
+AWS_BUCKET=
+AWS_USE_PATH_STYLE_ENDPOINT=false
+
+VITE_APP_NAME="${APP_NAME}"
diff --git a/src/.env.example b/src/.env.example
new file mode 100644
index 0000000..c0660ea
--- /dev/null
+++ b/src/.env.example
@@ -0,0 +1,65 @@
+APP_NAME=Laravel
+APP_ENV=local
+APP_KEY=
+APP_DEBUG=true
+APP_URL=http://localhost
+
+APP_LOCALE=en
+APP_FALLBACK_LOCALE=en
+APP_FAKER_LOCALE=en_US
+
+APP_MAINTENANCE_DRIVER=file
+# APP_MAINTENANCE_STORE=database
+
+# PHP_CLI_SERVER_WORKERS=4
+
+BCRYPT_ROUNDS=12
+
+LOG_CHANNEL=stack
+LOG_STACK=single
+LOG_DEPRECATIONS_CHANNEL=null
+LOG_LEVEL=debug
+
+DB_CONNECTION=sqlite
+# DB_HOST=127.0.0.1
+# DB_PORT=3306
+# DB_DATABASE=laravel
+# DB_USERNAME=root
+# DB_PASSWORD=
+
+SESSION_DRIVER=database
+SESSION_LIFETIME=120
+SESSION_ENCRYPT=false
+SESSION_PATH=/
+SESSION_DOMAIN=null
+
+BROADCAST_CONNECTION=log
+FILESYSTEM_DISK=local
+QUEUE_CONNECTION=database
+
+CACHE_STORE=database
+# CACHE_PREFIX=
+
+MEMCACHED_HOST=127.0.0.1
+
+REDIS_CLIENT=phpredis
+REDIS_HOST=127.0.0.1
+REDIS_PASSWORD=null
+REDIS_PORT=6379
+
+MAIL_MAILER=log
+MAIL_SCHEME=null
+MAIL_HOST=127.0.0.1
+MAIL_PORT=2525
+MAIL_USERNAME=null
+MAIL_PASSWORD=null
+MAIL_FROM_ADDRESS="hello@example.com"
+MAIL_FROM_NAME="${APP_NAME}"
+
+AWS_ACCESS_KEY_ID=
+AWS_SECRET_ACCESS_KEY=
+AWS_DEFAULT_REGION=us-east-1
+AWS_BUCKET=
+AWS_USE_PATH_STYLE_ENDPOINT=false
+
+VITE_APP_NAME="${APP_NAME}"
diff --git a/src/.gitattributes b/src/.gitattributes
new file mode 100644
index 0000000..fcb21d3
--- /dev/null
+++ b/src/.gitattributes
@@ -0,0 +1,11 @@
+* text=auto eol=lf
+
+*.blade.php diff=html
+*.css diff=css
+*.html diff=html
+*.md diff=markdown
+*.php diff=php
+
+/.github export-ignore
+CHANGELOG.md export-ignore
+.styleci.yml export-ignore
diff --git a/src/.gitignore b/src/.gitignore
new file mode 100644
index 0000000..b71b1ea
--- /dev/null
+++ b/src/.gitignore
@@ -0,0 +1,24 @@
+*.log
+.DS_Store
+.env
+.env.backup
+.env.production
+.phpactor.json
+.phpunit.result.cache
+/.fleet
+/.idea
+/.nova
+/.phpunit.cache
+/.vscode
+/.zed
+/auth.json
+/node_modules
+/public/build
+/public/hot
+/public/storage
+/storage/*.key
+/storage/pail
+/vendor
+Homestead.json
+Homestead.yaml
+Thumbs.db
diff --git a/src/.npmrc b/src/.npmrc
new file mode 100644
index 0000000..495a6af
--- /dev/null
+++ b/src/.npmrc
@@ -0,0 +1,2 @@
+ignore-scripts=true
+audit=true
diff --git a/src/PROMPT_MYANSURAN_TERKINI.txt b/src/PROMPT_MYANSURAN_TERKINI.txt
new file mode 100644
index 0000000..32d5899
--- /dev/null
+++ b/src/PROMPT_MYANSURAN_TERKINI.txt
@@ -0,0 +1,669 @@
+PROMPT PENUH MYANSURAN VERSI TERKINI
+
+Anda ialah pembangun Laravel berpengalaman. Saya mahu anda menyambung,
+menyelenggara dan menambah baik sistem web lengkap bernama MyAnsuran untuk
+demo KIK. Sistem ini telah dibangunkan menggunakan Laravel, Blade, Bootstrap,
+jQuery dan MySQL.
+
+Jangan hasilkan cadangan umum sahaja. Jangan hasilkan skeleton kosong.
+Teruskan pembangunan berdasarkan sistem sedia ada. Jika terdapat maklumat
+tidak lengkap, buat andaian munasabah, teruskan pembangunan dan catat andaian
+penting secara ringkas.
+
+Sistem perlu kekal moden, kemas, profesional dan sesuai untuk portal kerajaan
+atau pihak berkuasa tempatan. Semua role perlu boleh login, dashboard boleh
+dipaparkan, menu utama boleh dibuka dan flow utama boleh didemo.
+
+==================================================
+NAMA SISTEM
+==================================================
+
+MyAnsuran
+
+==================================================
+STACK SISTEM
+==================================================
+
+1. Laravel
+2. Blade
+3. Bootstrap
+4. jQuery
+5. MySQL
+6. Laravel Authentication
+7. Role-Based Access Control
+8. Maatwebsite Excel untuk import dan export Excel
+
+==================================================
+ROLE SISTEM
+==================================================
+
+1. Admin
+2. Staff
+3. Pengguna Awam
+
+==================================================
+OBJEKTIF SISTEM
+==================================================
+
+1. Pengguna awam boleh membuat permohonan bayaran cukai harta secara ansuran.
+2. Pengguna awam hanya memasukkan No_Akaun_Tunggakan untuk semakan.
+3. Sistem memaparkan maklumat akaun cukai harta jika akaun wujud.
+4. Sistem memaparkan status terkini akaun berdasarkan permohonan ansuran.
+5. Pengguna boleh memilih tempoh ansuran antara 2 hingga 6 bulan.
+6. Staff menyemak permohonan dan memasukkan jadual ansuran secara manual.
+7. Staff memasukkan amaun ansuran, ulasan semakan dan tindakan status.
+8. Staff boleh merekod bayaran manual dengan nombor resit.
+9. Staff boleh kemaskini bayaran secara pukal melalui Excel atau CSV.
+10. Admin boleh mengurus pengguna, data harta, import cukai harta, laporan dan audit trail.
+11. Sistem menyokong import Excel berbeza untuk Admin dan Staff.
+12. Sistem menyediakan flow demo lengkap untuk KIK.
+
+==================================================
+PERATURAN UTAMA SISTEM ANSURAN
+==================================================
+
+Sistem MyAnsuran TIDAK menjana jadual ansuran secara automatik.
+
+Sistem hanya:
+1. Menyemak No_Akaun_Tunggakan.
+2. Memaparkan maklumat akaun tunggakan jika wujud.
+3. Membenarkan pengguna memilih tempoh ansuran 2 hingga 6 bulan.
+4. Membenarkan pengguna mengisi borang permohonan ansuran.
+5. Membenarkan staff menyemak permohonan.
+6. Membenarkan staff memasukkan amaun ansuran secara manual.
+7. Menyimpan jadual ansuran berdasarkan input staff.
+8. Memaparkan jadual ansuran kepada pengguna selepas staff sahkan.
+
+Jangan bina fungsi auto-generate jadual ansuran.
+Jangan paksa sistem membahagikan tunggakan secara automatik.
+
+==================================================
+STATUS AKAUN / PERMOHONAN
+==================================================
+
+Gunakan status berikut:
+
+1. diproses
+   - Permohonan baharu.
+   - Staff perlu membuat semakan dan proses kelulusan.
+   - Badge oren.
+
+2. aktif
+   - Permohonan diterima.
+   - Akaun berada dalam tempoh bayaran ansuran.
+   - Jadual ansuran manual telah disahkan.
+   - Badge hijau.
+
+3. selesai
+   - Semua bayaran ansuran telah lengkap.
+   - Akaun tidak lagi dianggap akaun aktif.
+   - Badge gelap atau putih mengikut UI.
+
+4. gagal
+   - Akaun disahkan gagal oleh staff.
+   - Badge merah.
+
+5. batal
+   - Akaun dibatalkan oleh staff.
+   - Badge merah.
+
+Peraturan penting:
+1. Staff hanya boleh menyemak akaun berstatus diproses dan aktif.
+2. Akaun batal, gagal dan selesai tidak dipaparkan di dashboard semakan staff.
+3. Akaun batal, gagal dan selesai masih wujud dalam sejarah, database, laporan dan import Excel.
+4. Pengguna tidak boleh meneruskan permohonan baharu jika No_Akaun_Tunggakan sudah mempunyai akaun berstatus diproses, aktif atau selesai.
+5. Pengguna boleh melihat status terkini akaun semasa semakan No_Akaun_Tunggakan.
+6. Jika akaun tiada dalam database, pengguna tidak boleh meneruskan permohonan.
+
+==================================================
+MODUL PENGGUNA AWAM
+==================================================
+
+Halaman utama pengguna awam:
+1. Dashboard pengguna.
+2. Permohonan Saya.
+3. Permohonan Baharu.
+4. Profil Pengguna.
+5. Notifikasi.
+6. Logout.
+
+Flow permohonan baharu adalah page-to-page / step wizard:
+
+Langkah 1:
+Semakan No_Akaun_Tunggakan
+
+1. Pengguna hanya boleh memasukkan No_Akaun_Tunggakan.
+2. Sistem mencari akaun dalam table property_accounts.
+3. Jika akaun tidak wujud, paparkan mesej:
+   Nombor akaun tunggakan tidak dijumpai. Sila semak semula nombor akaun anda atau hubungi pihak MBIP.
+4. Jika akaun wujud, sistem paparkan:
+   - No_Akaun
+   - No_Akaun_Tunggakan
+   - Status Akaun Terkini
+   - No Permohonan terkini jika ada
+   - Pemilik
+   - Tunggakan
+   - Taman
+   - Rupacara
+   - Kadar
+5. Jika status akaun ialah diproses, aktif atau selesai, butang Seterusnya mesti disabled.
+6. Jika status akaun ialah gagal atau batal, pengguna boleh meneruskan permohonan baharu.
+7. Jika belum ada permohonan ansuran, pengguna boleh meneruskan permohonan.
+
+Langkah 2:
+Borang Permohonan Bayaran Cukai Harta Secara Ansuran
+
+Field penting:
+1. No_Akaun - autofill dan readonly.
+2. Status Akaun Terkini - autofill dan readonly.
+3. Pemilik - autofill dan readonly.
+4. Rupacara - autofill dan readonly.
+5. No_Lot - autofill dan readonly.
+6. No_DHM - pengguna boleh isi atau kemaskini.
+7. No_Syarikat - pengguna boleh isi atau kemaskini.
+8. Alamat_Harta - autofill dan readonly.
+9. Alamat_Harta disusun berdasarkan No_Bgnn, Nama_Jalan daripada import Excel.
+10. Kategori Harta:
+    - Kediaman
+    - Industri
+    - Perdagangan
+11. Tempoh Ansuran:
+    - 2 bulan
+    - 3 bulan
+    - 4 bulan
+    - 5 bulan
+    - 6 bulan
+12. Identification Type:
+    - Army/Police ID
+    - MyKad
+    - National ID
+13. Identification Number.
+14. Alamat_Surat_Menyurat.
+15. Mobile_No dengan kod negara.
+16. Emel.
+17. Alamat_Tempat_Bekerja.
+18. Pekerjaan.
+19. Pendapatan_Sebulan.
+
+Langkah 3:
+Teks Perakuan Pemohon
+
+Paparkan teks perakuan:
+
+Saya yang bertandatangan dibawah bersetuju dan berjanji akan menjelaskan
+bayaran cukai harta mengikut jadual ansuran yang telah diluluskan sebagaimana
+di bawah. Sekiranya saya gagal maka pihak Majlis Bandaraya Iskandar Puteri
+berhak membatalkan permohonan ini dan mengambil TINDAKAN SITAAN /
+UNDANG-UNDANG ke atas SAYA / PREMIS tanpa apa-apa notis lagi.
+
+Field perakuan:
+1. Nama Perakuan.
+2. Jenis ID Perakuan.
+3. No ID Perakuan.
+4. Tarikh Perakuan.
+5. Upload / capture salinan IC.
+6. Tick perakuan.
+
+Permohonan tidak boleh dihantar jika tick perakuan tidak ditanda.
+
+Server-side juga wajib menyemak semula:
+1. Akaun mesti wujud.
+2. Akaun tidak boleh ada permohonan terkini berstatus diproses, aktif atau selesai.
+3. Jika status blocked, sistem redirect balik dengan mesej ralat.
+
+==================================================
+MODUL STAFF
+==================================================
+
+Menu sidebar Staff:
+1. Dashboard Staff.
+2. Permohonan.
+3. Kemaskini Bayaran Pukal.
+4. Import Excel.
+
+Dashboard Staff:
+1. Jumlah permohonan baharu.
+2. Jumlah permohonan diproses.
+3. Jumlah permohonan diterima.
+4. Jumlah permohonan ditolak.
+5. Tugasan belum selesai.
+6. Senarai permohonan terkini.
+
+Staff hanya melihat permohonan diproses dan aktif untuk semakan.
+
+==================================================
+DETAIL PERMOHONAN STAFF
+==================================================
+
+Staff perlu melihat:
+
+Maklumat permohonan:
+1. No Permohonan.
+2. No_Akaun.
+3. No_Akaun_Tunggakan.
+4. Kategori Harta.
+5. Tempoh Ansuran.
+6. No_Lot.
+7. No_DHM.
+8. No_Syarikat.
+9. Jumlah Tunggakan.
+10. Cukai Harta.
+11. Cukai Harta / 2.
+12. Jumlah Ansuran.
+13. Jumlah Jadual Semasa.
+
+Maklumat pemohon:
+1. Nama Pemohon.
+2. Identification Type.
+3. Identification Number.
+4. No Telefon / Contact Number.
+5. Emel.
+6. Alamat Surat Menyurat.
+7. Alamat Harta.
+8. Alamat Tempat Bekerja.
+9. Pekerjaan.
+10. Pendapatan Sebulan.
+
+Maklumat akaun dan sejarah:
+1. Pemilik.
+2. Bandar / Taman.
+3. Rupacara.
+4. Kadar.
+5. Cukai Harta.
+6. Sejarah tindakan.
+
+==================================================
+LOGIK JUMLAH ANSURAN STAFF
+==================================================
+
+Pada kad Input Manual Ansuran Oleh Staff:
+
+1. Staff boleh edit Jumlah Tunggakan.
+2. Staff boleh edit Cukai Harta / 2.
+3. Sistem autofill Cukai Harta / 2 berdasarkan Cukai Harta.
+4. Staff masih boleh ubah nilai Cukai Harta / 2 jika perlu.
+5. Formula paparan:
+   Jumlah Ansuran = Jumlah Tunggakan + (Cukai Harta / 2)
+6. Jika Cukai Harta / 2 berubah, Jumlah Tunggakan diselaraskan mengikut logic UI sedia ada.
+7. Staff mengisi jadual ansuran dalam bentuk table.
+8. Jadual ansuran mesti berdasarkan tempoh ansuran yang dipilih pengguna.
+9. Sistem membandingkan jumlah jadual dengan Jumlah Ansuran.
+10. Jika jumlah tidak sama, sistem beri amaran.
+11. Staff boleh simpan draf.
+12. Staff hanya boleh sahkan aktif jika jumlah lengkap dan sah.
+
+==================================================
+TINDAKAN STAFF
+==================================================
+
+Pilihan tindakan staff:
+1. Akaun Diproses.
+2. Akaun Aktif (permohonan diterima).
+3. Akaun Batal.
+4. Akaun Gagal.
+5. Akaun Selesai.
+6. Tiada Tindakan.
+
+Peraturan:
+1. Akaun Aktif mengesahkan permohonan dan jadual ansuran.
+2. Akaun Batal menukar status kepada batal.
+3. Akaun Gagal menukar status kepada gagal.
+4. Akaun Selesai hanya dibenarkan selepas semua ansuran dibayar.
+5. Tiada Tindakan tidak mengubah status tetapi menyimpan ulasan/sejarah.
+
+==================================================
+REKOD BAYARAN MANUAL STAFF
+==================================================
+
+Pada detail permohonan staff:
+
+1. Staff boleh merekod bayaran manual kerana sistem tiada API payment.
+2. Staff pilih ansuran yang belum bayar atau lewat.
+3. Staff wajib isi No. Resit.
+4. Staff boleh isi No. Transaksi.
+5. Staff isi Amaun Bayaran.
+6. Staff isi Tarikh Bayaran.
+7. Staff isi Catatan.
+8. Amaun bayaran mesti sama dengan amaun jadual ansuran.
+9. Sistem cipta rekod dalam payments.
+10. Sistem kemaskini installment_schedules kepada dibayar.
+11. Sistem rekod application history dan audit trail.
+
+==================================================
+MODUL KEMASKINI BAYARAN PUKAL STAFF
+==================================================
+
+Route:
+GET /staff/bulk-payments
+POST /staff/bulk-payments
+GET /staff/bulk-payments/template
+
+Tujuan:
+Staff boleh kemaskini bayaran banyak akaun melalui Excel/CSV tanpa buka
+satu-satu detail permohonan.
+
+Halaman ini mesti ada:
+1. Kad Akaun Aktif.
+2. Kad Ansuran Dalam Excel.
+3. Kad Jumlah Belum Direkod.
+4. Butang Download Template Excel.
+5. Form upload Excel/CSV.
+6. Ringkasan proses terakhir.
+7. Jadual ansuran akaun aktif.
+
+Template Excel perlu mengandungi:
+1. Installment_Schedule_ID.
+2. No_Akaun.
+3. No_Akaun_Tunggakan.
+4. No_Permohonan.
+5. Nama_Pemohon.
+6. Ansuran_Ke.
+7. Tarikh_Jadual.
+8. Amaun_Jadual.
+9. Status_Bayaran.
+10. No_Resit.
+11. No_Transaksi.
+12. Tarikh_Bayaran.
+13. Amaun_Bayaran.
+14. Catatan.
+
+Peraturan penting:
+1. Template memaparkan semua ansuran untuk akaun berstatus aktif.
+2. Ansuran belum_bayar dan lewat dipaparkan untuk direkod sebagai bayaran baharu.
+3. Ansuran dibayar turut dipaparkan dengan transaksi bayaran sedia ada.
+4. Jika ansuran sudah dibayar, Excel mesti memaparkan No_Resit, No_Transaksi,
+   Tarikh_Bayaran, Amaun_Bayaran dan Catatan sedia ada.
+5. Upload Excel boleh mencipta bayaran baharu untuk ansuran belum_bayar/lewat.
+6. Upload Excel boleh mengemaskini transaksi bayaran sedia ada untuk ansuran dibayar.
+7. Sistem tidak boleh cipta duplicate payment untuk ansuran yang sudah dibayar.
+8. No_Transaksi yang telah digunakan oleh bayaran lain mesti disekat.
+9. Setiap import perlu direkod dalam audit trail.
+
+==================================================
+MODUL ADMIN
+==================================================
+
+Menu Admin:
+1. Dashboard.
+2. Pengurusan Pengguna.
+3. Pengurusan Peranan.
+4. Permohonan.
+5. Akaun Ansuran.
+6. Bayaran.
+7. Tugasan.
+8. Notifikasi & Emel.
+9. Data Harta.
+10. Import Excel.
+11. Tetapan Sistem.
+12. Laporan.
+13. Audit Trail.
+
+Admin boleh:
+1. Mengurus pengguna.
+2. Mengurus peranan.
+3. Melihat semua permohonan.
+4. Melihat akaun ansuran.
+5. Melihat semua bayaran.
+6. Melihat data harta.
+7. Import data cukai harta.
+8. Jana laporan.
+9. Semak audit trail.
+
+==================================================
+MODUL IMPORT EXCEL
+==================================================
+
+Terdapat dua jenis import:
+
+1. Import Staff
+   - Untuk data tunggakan.
+   - Route: /staff/import-excel.
+   - Staff import data tunggakan berdasarkan No_Akaun_Tunggakan.
+   - Import staff tidak boleh overwrite cukai_harta jika fail tiada kolum Cukai_Harta.
+
+2. Import Admin
+   - Untuk data cukai harta.
+   - Route: /admin/import-excel.
+   - Hanya Admin boleh import data cukai harta.
+   - Admin import data seperti No_Akaun, No_Bgnn, Nama_Jalan, Kadar, Cukai_Harta.
+   - Import admin tidak boleh overwrite No_Akaun_Tunggakan jika fail cukai harta tiada kolum tersebut.
+   - Import admin tidak boleh overwrite pemilik dengan Tidak dinyatakan jika data pemilik sedia ada wujud.
+
+Kolum import tunggakan Staff:
+1. No_Akaun.
+2. Pemilik.
+3. Warganegara.
+4. Pelanggan.
+5. Status.
+6. Bandar.
+7. Taman.
+8. Rupacara.
+9. Kadar.
+10. Aktif.
+11. Tunggakan.
+12. No_Akaun_Tunggakan.
+
+Kolum import cukai harta Admin:
+1. No_Akaun.
+2. No_Lot.
+3. No_DHM.
+4. No_Bgnn.
+5. Nama_Jalan.
+6. Rupacara.
+7. Kadar.
+8. Cukai_Harta.
+
+Logik import:
+1. Jika No_Akaun atau No_Akaun_Tunggakan wujud, update rekod.
+2. Jika tidak wujud, tambah rekod baharu.
+3. Untuk import staff, akaun yang tiada dalam import semasa ditanda Tiada Dalam Import Terkini.
+4. Jangan padam rekod lama secara automatik.
+5. Simpan import batch.
+6. Papar statistik import.
+7. Rekod audit trail.
+
+==================================================
+MODUL BAYARAN DUMMY JOMPAY PENGGUNA
+==================================================
+
+Pengguna boleh bayar secara dummy JomPAY.
+
+Maklumat tetap:
+Biller Code: 37317
+
+REF 1:
+No_Akaun
+
+REF 2:
+Emel atau Mobile_No
+
+Flow:
+1. Pengguna pilih ansuran belum bayar.
+2. Sistem papar flow JomPAY dummy.
+3. Pengguna masukkan amaun menggunakan pad nombor jQuery.
+4. Pengguna tambah ke bakul.
+5. Pengguna klik Bayar.
+6. Sistem set status success untuk demo.
+7. Sistem cipta rekod payment.
+8. Sistem kemaskini jadual ansuran kepada dibayar.
+9. Sistem papar resit dummy.
+
+==================================================
+PRINT BORANG PERMOHONAN
+==================================================
+
+Borang print perlu mengandungi:
+1. Tajuk rasmi:
+   BORANG PERMOHONAN BAYARAN CUKAI HARTA SECARA ANSURAN
+2. Maklumat akaun.
+3. Maklumat pemohon.
+4. Maklumat permohonan.
+5. Jadual ansuran manual.
+6. Perakuan pemohon.
+7. Ulasan staff / pegawai penyemak.
+8. Ruangan tandatangan.
+
+Ulasan staff wajib dipaparkan dalam print.
+Jika tiada ulasan, paparkan:
+Tiada ulasan direkodkan.
+
+==================================================
+DATABASE UTAMA
+==================================================
+
+Table utama:
+1. users.
+2. roles.
+3. role_permissions.
+4. user_profiles.
+5. departments atau units.
+6. property_accounts.
+7. import_batches.
+8. installment_applications.
+9. installment_schedules.
+10. payments.
+11. notifications.
+12. email_logs.
+13. tasks.
+14. application_histories.
+15. system_settings.
+16. audit_trails.
+
+Relationship penting:
+1. User belongsTo Role.
+2. User hasOne UserProfile.
+3. User belongsTo Department.
+4. PropertyAccount hasMany InstallmentApplications.
+5. InstallmentApplication belongsTo User.
+6. InstallmentApplication belongsTo PropertyAccount.
+7. InstallmentApplication hasMany InstallmentSchedules.
+8. InstallmentApplication hasMany Payments.
+9. InstallmentApplication hasMany ApplicationHistories.
+10. InstallmentApplication hasMany Tasks.
+11. Payment belongsTo InstallmentApplication.
+12. Payment belongsTo InstallmentSchedule.
+13. Notification belongsTo User.
+14. Task belongsTo User sebagai assigned staff.
+15. AuditTrail belongsTo User.
+16. ImportBatch belongsTo User sebagai uploaded_by.
+
+==================================================
+SERVICE CLASS PENTING
+==================================================
+
+1. InstallmentManualScheduleService
+   - Simpan jadual ansuran manual.
+   - Validasi jumlah ansuran.
+   - Confirm jadual ansuran.
+
+2. WorkflowStatusService
+   - Mengurus status diproses, aktif, batal, gagal, selesai.
+   - Rekod application history.
+
+3. NotificationService
+   - Mencipta notifikasi sistem.
+   - Mencipta dummy email log.
+
+4. PropertyAccountImportService
+   - Mengurus import staff dan admin.
+   - Menambah dan update property_accounts.
+
+5. BulkPaymentImportService
+   - Menjana template Excel bayaran pukal.
+   - Memproses upload bayaran pukal.
+   - Mencipta bayaran baharu.
+   - Mengemaskini transaksi bayaran sedia ada untuk ansuran dibayar.
+
+6. AuditTrailService
+   - Merekod tindakan penting.
+
+7. ReportService
+   - Menjana ringkasan laporan admin.
+
+8. ApplicationInformationExcelService
+   - Menyimpan maklumat permohonan pengguna ke Excel dalaman.
+
+==================================================
+DATA DEMO DAN SEEDER
+==================================================
+
+Seeder menyediakan:
+1. Role Admin, Staff dan Pengguna Awam.
+2. User demo:
+   - admin@myansuran.test
+   - staff@myansuran.test
+   - user@myansuran.test
+3. Password demo:
+   - password
+4. Profil pengguna awam demo.
+5. System settings demo.
+
+Nota penting:
+1. Akaun property dummy telah dibersihkan daripada database local/demo sebenar.
+2. Fixture akaun dummy hanya dikekalkan untuk environment testing supaya automated test mempunyai data kawalan.
+3. Jangan padam data import sebenar semasa menjalankan pembaikan.
+4. Elakkan migrate:fresh pada database kerja sebenar jika data import pengguna perlu dikekalkan.
+
+==================================================
+UI / UX
+==================================================
+
+1. Gunakan Bootstrap layout kemas.
+2. Gaya portal kerajaan moden.
+3. Warna utama navy, biru dan hijau lembut.
+4. Sidebar konsisten untuk Admin dan Staff.
+5. Navbar atas untuk Pengguna Awam.
+6. Dashboard mempunyai kad statistik.
+7. Table perlu kemas dan responsive.
+8. Badge status jelas.
+9. Alert mesej berjaya/gagal jelas.
+10. Halaman print mesra A4.
+11. Jangan biarkan UI kosong.
+
+==================================================
+VERIFIKASI WAJIB SELEPAS PERUBAHAN
+==================================================
+
+Jalankan:
+php artisan test
+
+Jika sesuai, jalankan juga:
+php -l pada fail PHP yang diubah.
+
+Jangan jalankan migrate:fresh pada database kerja sebenar kecuali diminta,
+kerana ia boleh memadam data import sebenar.
+
+Flow yang perlu diuji:
+1. Login Admin.
+2. Login Staff.
+3. Login Pengguna Awam.
+4. Semakan No_Akaun_Tunggakan wujud.
+5. Semakan No_Akaun_Tunggakan tidak wujud.
+6. Semakan akaun diproses, aktif dan selesai tidak boleh teruskan.
+7. Pengguna hantar permohonan baharu untuk akaun yang dibenarkan.
+8. Staff semak permohonan.
+9. Staff input jadual ansuran manual.
+10. Staff sahkan akaun aktif.
+11. Staff rekod bayaran manual.
+12. Staff download template bayaran pukal.
+13. Staff upload bayaran pukal untuk ansuran belum bayar.
+14. Staff upload bayaran pukal untuk kemaskini transaksi ansuran dibayar.
+15. Import Excel Staff untuk data tunggakan.
+16. Import Excel Admin untuk data cukai harta.
+17. Admin semak laporan.
+18. Admin semak audit trail.
+
+==================================================
+FORMAT LAPORAN AKHIR
+==================================================
+
+Apabila selesai membuat perubahan, laporkan:
+
+1. Modul yang dikemaskini.
+2. Fail utama yang diubah.
+3. Flow yang berjaya diuji.
+4. Command verifikasi yang dijalankan.
+5. Limitasi kecil jika ada.
+6. Sebarang andaian penting.
+
+Teruskan dengan kod sebenar. Jangan berhenti pada cadangan.
diff --git a/src/README.md b/src/README.md
new file mode 100644
index 0000000..2e4303e
--- /dev/null
+++ b/src/README.md
@@ -0,0 +1,144 @@
+# MyAnsuran
+
+Sistem demo Laravel untuk permohonan bayaran cukai harta secara ansuran bagi pembentangan KIK. Aplikasi ini dibina menggunakan Laravel, Blade, Bootstrap, jQuery dan Maatwebsite Excel, dengan aliran penuh untuk `Admin`, `Staff`, dan `Pengguna Awam`.
+
+## Ciri utama
+
+- Pendaftaran dan login berasaskan role.
+- Pengguna awam boleh:
+  - lengkapkan profil
+  - semak `No_Akaun_Tunggakan`
+  - hantar permohonan ansuran 2 hingga 6 bulan
+  - lihat jadual ansuran selepas staff sahkan
+  - buat bayaran dummy JomPAY
+- Staff boleh:
+  - semak permohonan
+  - lihat maklumat lengkap pemohon
+  - masukkan amaun ansuran secara manual
+  - rekod ulasan staff
+  - cetak borang permohonan rasmi
+  - import data akaun harta melalui Excel/CSV
+- Admin boleh:
+  - pantau dashboard penuh
+  - urus pengguna, peranan dan data harta
+  - lihat bayaran, tugasan, notifikasi, laporan dan audit trail
+
+## Teknologi
+
+- Laravel 13
+- Blade
+- Bootstrap 5
+- jQuery
+- SQLite untuk demo tempatan
+- Struktur migrasi serasi untuk MySQL
+- Maatwebsite Excel
+
+## Setup cepat
+
+```bash
+composer install
+php artisan key:generate
+php artisan migrate:fresh --seed --force
+php artisan serve
+```
+
+Aplikasi akan tersedia di:
+
+```text
+http://127.0.0.1:8000
+```
+
+## Akaun demo
+
+- Admin: `admin@myansuran.test`
+- Staff: `staff@myansuran.test`
+- Pengguna Awam: `user@myansuran.test`
+- Kata laluan semua akaun: `password`
+
+## Flow demo disyorkan
+
+### 1. Pengguna awam
+
+1. Log masuk sebagai `user@myansuran.test`
+2. Buka profil dan semak maklumat pemohon
+3. Pergi ke `Permohonan Baharu`
+4. Semak `No_Akaun_Tunggakan`
+5. Hantar permohonan ansuran
+6. Lihat permohonan dan statusnya
+7. Selepas staff sahkan, buka jadual ansuran
+8. Klik bayaran dummy JomPAY dan simpan resit
+
+### 2. Staff
+
+1. Log masuk sebagai `staff@myansuran.test`
+2. Buka `Permohonan`
+3. Pilih permohonan untuk disemak
+4. Semak seksyen `Maklumat Pemohon`
+5. Masukkan amaun ansuran manual bagi setiap bulan
+6. Isi `Ulasan Staff / Pegawai Penyemak`
+7. Pilih tindakan `Permohonan Diterima` atau `Permohonan Ditolak`
+8. Cetak borang permohonan
+9. Buka modul `Import Excel` untuk demo import akaun harta
+
+### 3. Admin
+
+1. Log masuk sebagai `admin@myansuran.test`
+2. Buka dashboard admin
+3. Semak modul:
+   - Pengurusan Pengguna
+   - Pengurusan Peranan
+   - Permohonan
+   - Akaun Ansuran
+   - Bayaran
+   - Tugasan
+   - Notifikasi & Emel
+   - Data Harta
+   - Tetapan Sistem
+   - Laporan
+   - Audit Trail
+
+## Data demo yang tersedia
+
+- 10 akaun harta dengan kategori `Kediaman`, `Industri`, `Perdagangan`
+- permohonan demo dengan status `diproses`, `aktif`, `gagal`, `selesai`
+- jadual ansuran manual
+- bayaran dummy
+- notifikasi sistem
+- email log dummy
+- tugasan staff
+- audit trail
+
+## Verifikasi
+
+Command utama yang telah disahkan:
+
+```bash
+php artisan migrate:fresh --seed --force
+php artisan route:list
+php artisan test
+```
+
+Feature tests semasa meliputi:
+
+- login semua role
+- hantar permohonan pengguna awam
+- sahkan permohonan oleh staff dengan jadual manual
+- validasi mismatch jumlah jadual ansuran
+- print borang staff dengan maklumat pemohon dan ulasan
+- pembayaran dummy JomPAY
+- import data akaun melalui service
+- akses modul pemantauan admin
+
+## Limitasi semasa
+
+- JomPAY masih dummy/mock
+- email masih dummy log
+- PDF sebenar belum diintegrasi, cetakan guna HTML print-friendly
+- SMS/WhatsApp belum diintegrasi
+
+## Lokasi penting
+
+- Routes: [routes/web.php](/C:/Users/User/Desktop/KIK/kik-app/routes/web.php)
+- Services: [app/Services](/C:/Users/User/Desktop/KIK/kik-app/app/Services)
+- Seeders: [database/seeders/DatabaseSeeder.php](/C:/Users/User/Desktop/KIK/kik-app/database/seeders/DatabaseSeeder.php)
+- Tests: [tests/Feature/MyAnsuranFlowTest.php](/C:/Users/User/Desktop/KIK/kik-app/tests/Feature/MyAnsuranFlowTest.php)
diff --git a/src/app/Enums/ApplicationStatus.php b/src/app/Enums/ApplicationStatus.php
new file mode 100644
index 0000000..4d5c46f
--- /dev/null
+++ b/src/app/Enums/ApplicationStatus.php
@@ -0,0 +1,41 @@
+<?php
+
+namespace App\Enums;
+
+enum ApplicationStatus: string
+{
+    case PROCESSING = 'diproses';
+    case ACTIVE = 'aktif';
+    case FAILED = 'gagal';
+    case CANCELLED = 'batal';
+    case COMPLETED = 'selesai';
+
+    public function label(): string
+    {
+        return match ($this) {
+            self::PROCESSING => 'Diproses',
+            self::ACTIVE => 'Aktif',
+            self::FAILED => 'Gagal',
+            self::CANCELLED => 'Batal',
+            self::COMPLETED => 'Selesai',
+        };
+    }
+
+    public function badgeClass(): string
+    {
+        return match ($this) {
+            self::PROCESSING => 'warning',
+            self::ACTIVE => 'success',
+            self::FAILED, self::CANCELLED => 'danger',
+            self::COMPLETED => 'dark',
+        };
+    }
+
+    public static function reviewableValues(): array
+    {
+        return [
+            self::PROCESSING->value,
+            self::ACTIVE->value,
+        ];
+    }
+}
diff --git a/src/app/Enums/IdentificationType.php b/src/app/Enums/IdentificationType.php
new file mode 100644
index 0000000..576265e
--- /dev/null
+++ b/src/app/Enums/IdentificationType.php
@@ -0,0 +1,10 @@
+<?php
+
+namespace App\Enums;
+
+enum IdentificationType: string
+{
+    case ARMY_POLICE = 'Army/Police ID';
+    case MYKAD = 'MyKad';
+    case NATIONAL_ID = 'National ID';
+}
diff --git a/src/app/Enums/PaymentStatus.php b/src/app/Enums/PaymentStatus.php
new file mode 100644
index 0000000..026d1d6
--- /dev/null
+++ b/src/app/Enums/PaymentStatus.php
@@ -0,0 +1,10 @@
+<?php
+
+namespace App\Enums;
+
+enum PaymentStatus: string
+{
+    case PENDING = 'pending';
+    case SUCCESS = 'success';
+    case FAILED = 'failed';
+}
diff --git a/src/app/Enums/PropertyCategory.php b/src/app/Enums/PropertyCategory.php
new file mode 100644
index 0000000..70b1b6d
--- /dev/null
+++ b/src/app/Enums/PropertyCategory.php
@@ -0,0 +1,18 @@
+<?php
+
+namespace App\Enums;
+
+enum PropertyCategory: string
+{
+    case RESIDENTIAL = 'Kediaman';
+    case INDUSTRIAL = 'Industri';
+    case COMMERCIAL = 'Perdagangan';
+
+    public function guidanceRate(): int
+    {
+        return match ($this) {
+            self::RESIDENTIAL => 30,
+            self::INDUSTRIAL, self::COMMERCIAL => 50,
+        };
+    }
+}
diff --git a/src/app/Enums/SchedulePaymentStatus.php b/src/app/Enums/SchedulePaymentStatus.php
new file mode 100644
index 0000000..e2614ba
--- /dev/null
+++ b/src/app/Enums/SchedulePaymentStatus.php
@@ -0,0 +1,11 @@
+<?php
+
+namespace App\Enums;
+
+enum SchedulePaymentStatus: string
+{
+    case UNPAID = 'belum_bayar';
+    case PAID = 'dibayar';
+    case LATE = 'lewat';
+    case COMPLETED = 'selesai';
+}
diff --git a/src/app/Enums/TaskStatus.php b/src/app/Enums/TaskStatus.php
new file mode 100644
index 0000000..e763258
--- /dev/null
+++ b/src/app/Enums/TaskStatus.php
@@ -0,0 +1,10 @@
+<?php
+
+namespace App\Enums;
+
+enum TaskStatus: string
+{
+    case OPEN = 'belum_selesai';
+    case COMPLETED = 'selesai';
+    case OVERDUE = 'tertunggak';
+}
diff --git a/src/app/Enums/UserRole.php b/src/app/Enums/UserRole.php
new file mode 100644
index 0000000..931dc88
--- /dev/null
+++ b/src/app/Enums/UserRole.php
@@ -0,0 +1,28 @@
+<?php
+
+namespace App\Enums;
+
+enum UserRole: string
+{
+    case ADMIN = 'admin';
+    case STAFF = 'staff';
+    case PUBLIC = 'public';
+
+    public function label(): string
+    {
+        return match ($this) {
+            self::ADMIN => 'Admin',
+            self::STAFF => 'Staff',
+            self::PUBLIC => 'Pengguna Awam',
+        };
+    }
+
+    public function dashboardRoute(): string
+    {
+        return match ($this) {
+            self::ADMIN => 'admin.dashboard',
+            self::STAFF => 'staff.dashboard',
+            self::PUBLIC => 'portal.dashboard',
+        };
+    }
+}
diff --git a/src/app/Exports/SimpleArrayExport.php b/src/app/Exports/SimpleArrayExport.php
new file mode 100644
index 0000000..7536ea5
--- /dev/null
+++ b/src/app/Exports/SimpleArrayExport.php
@@ -0,0 +1,26 @@
+<?php
+
+namespace App\Exports;
+
+use Maatwebsite\Excel\Concerns\FromArray;
+use Maatwebsite\Excel\Concerns\ShouldAutoSize;
+use Maatwebsite\Excel\Concerns\WithHeadings;
+
+class SimpleArrayExport implements FromArray, WithHeadings, ShouldAutoSize
+{
+    public function __construct(
+        protected array $headings,
+        protected array $rows,
+    ) {
+    }
+
+    public function array(): array
+    {
+        return $this->rows;
+    }
+
+    public function headings(): array
+    {
+        return $this->headings;
+    }
+}
diff --git a/src/app/Http/Controllers/Admin/ApplicationController.php b/src/app/Http/Controllers/Admin/ApplicationController.php
new file mode 100644
index 0000000..073cd8d
--- /dev/null
+++ b/src/app/Http/Controllers/Admin/ApplicationController.php
@@ -0,0 +1,73 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Exports\SimpleArrayExport;
+use App\Http\Controllers\Controller;
+use App\Models\InstallmentApplication;
+use Illuminate\Http\Request;
+use Illuminate\View\View;
+use Maatwebsite\Excel\Facades\Excel;
+
+class ApplicationController extends Controller
+{
+    public function index(Request $request): View
+    {
+        $applications = InstallmentApplication::with('user.profile', 'propertyAccount', 'reviewer')
+            ->when($request->filled('status'), fn ($query) => $query->where('status', $request->string('status')))
+            ->when($request->filled('search'), function ($query) use ($request) {
+                $search = $request->string('search');
+                $query->where(function ($query) use ($search) {
+                    $query->where('application_no', 'like', "%{$search}%")
+                        ->orWhere('no_akaun_tunggakan', 'like', "%{$search}%")
+                        ->orWhere('status', 'like', "%{$search}%")
+                        ->orWhereHas('user.profile', fn ($userQuery) => $userQuery->where('public_name', 'like', "%{$search}%"))
+                        ->orWhereHas('propertyAccount', function ($propertyQuery) use ($search) {
+                            $propertyQuery->where('bandar', 'like', "%{$search}%")
+                                ->orWhere('taman', 'like', "%{$search}%")
+                                ->orWhere('pemilik', 'like', "%{$search}%");
+                        });
+                });
+            })
+            ->when($request->filled('date_from'), fn ($query) => $query->whereDate('created_at', '>=', $request->date('date_from')))
+            ->when($request->filled('date_to'), fn ($query) => $query->whereDate('created_at', '<=', $request->date('date_to')))
+            ->latest()
+            ->paginate(12);
+
+        return view('admin.applications-index', compact('applications'));
+    }
+
+    public function show(InstallmentApplication $application): View
+    {
+        $application->load('user.profile', 'propertyAccount', 'schedules', 'payments.schedule', 'payments.user.profile', 'histories.user', 'reviewer', 'assignedStaff');
+
+        return view('admin.application-show', compact('application'));
+    }
+
+    public function print(InstallmentApplication $application): View
+    {
+        $application->load('user.profile', 'propertyAccount', 'schedules', 'payments.schedule', 'payments.user.profile', 'reviewer');
+
+        return view('print.application', compact('application'));
+    }
+
+    public function export()
+    {
+        $rows = InstallmentApplication::with('user.profile')->get()->map(fn ($application) => [
+            $application->application_no,
+            $application->user->displayName(),
+            $application->no_akaun_tunggakan,
+            $application->category,
+            $application->installment_months,
+            $application->status,
+        ])->toArray();
+
+        return Excel::download(
+            new SimpleArrayExport(
+                ['No Permohonan', 'Pemohon', 'No Akaun Tunggakan', 'Kategori', 'Tempoh', 'Status'],
+                $rows
+            ),
+            'permohonan-admin.xlsx'
+        );
+    }
+}
diff --git a/src/app/Http/Controllers/Admin/AuditTrailController.php b/src/app/Http/Controllers/Admin/AuditTrailController.php
new file mode 100644
index 0000000..b0cb02f
--- /dev/null
+++ b/src/app/Http/Controllers/Admin/AuditTrailController.php
@@ -0,0 +1,17 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Http\Controllers\Controller;
+use App\Models\AuditTrail;
+use Illuminate\View\View;
+
+class AuditTrailController extends Controller
+{
+    public function index(): View
+    {
+        return view('admin.audit-trail', [
+            'audits' => AuditTrail::with('user', 'application')->latest()->paginate(20),
+        ]);
+    }
+}
diff --git a/src/app/Http/Controllers/Admin/DashboardController.php b/src/app/Http/Controllers/Admin/DashboardController.php
new file mode 100644
index 0000000..431cefe
--- /dev/null
+++ b/src/app/Http/Controllers/Admin/DashboardController.php
@@ -0,0 +1,26 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Http\Controllers\Controller;
+use App\Models\InstallmentApplication;
+use App\Models\SystemNotification;
+use App\Services\ReportService;
+use Illuminate\View\View;
+
+class DashboardController extends Controller
+{
+    public function __construct(
+        protected ReportService $reportService,
+    ) {
+    }
+
+    public function index(): View
+    {
+        return view('admin.dashboard', [
+            'summary' => $this->reportService->dashboardSummary(),
+            'latestApplications' => InstallmentApplication::with('user.profile', 'propertyAccount')->latest()->take(8)->get(),
+            'latestNotifications' => SystemNotification::with('user')->latest()->take(6)->get(),
+        ]);
+    }
+}
diff --git a/src/app/Http/Controllers/Admin/ModuleController.php b/src/app/Http/Controllers/Admin/ModuleController.php
new file mode 100644
index 0000000..ef99ea4
--- /dev/null
+++ b/src/app/Http/Controllers/Admin/ModuleController.php
@@ -0,0 +1,51 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Http\Controllers\Controller;
+use App\Models\EmailLog;
+use App\Models\InstallmentApplication;
+use App\Models\Payment;
+use App\Models\Role;
+use App\Models\SystemNotification;
+use App\Models\Task;
+use Illuminate\View\View;
+
+class ModuleController extends Controller
+{
+    public function roles(): View
+    {
+        return view('admin.roles-index', [
+            'roles' => Role::with('permissions')->get(),
+        ]);
+    }
+
+    public function installmentAccounts(): View
+    {
+        return view('admin.installment-accounts-index', [
+            'applications' => InstallmentApplication::with('user.profile', 'propertyAccount', 'schedules', 'payments')->where('status', 'aktif')->latest()->paginate(12),
+        ]);
+    }
+
+    public function payments(): View
+    {
+        return view('admin.payments-index', [
+            'payments' => Payment::with('user.profile', 'application.propertyAccount', 'schedule')->latest()->paginate(15),
+        ]);
+    }
+
+    public function tasks(): View
+    {
+        return view('admin.tasks-index', [
+            'tasks' => Task::with('application', 'assignee', 'assigner')->latest()->paginate(15),
+        ]);
+    }
+
+    public function communications(): View
+    {
+        return view('admin.communications-index', [
+            'notifications' => SystemNotification::with('user')->latest()->take(20)->get(),
+            'emailLogs' => EmailLog::with('user', 'application')->latest()->take(20)->get(),
+        ]);
+    }
+}
diff --git a/src/app/Http/Controllers/Admin/PropertyAccountController.php b/src/app/Http/Controllers/Admin/PropertyAccountController.php
new file mode 100644
index 0000000..1d3ccc8
--- /dev/null
+++ b/src/app/Http/Controllers/Admin/PropertyAccountController.php
@@ -0,0 +1,62 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Http\Controllers\Controller;
+use App\Http\Requests\StorePropertyAccountRequest;
+use App\Models\PropertyAccount;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\Http\Request;
+use Illuminate\View\View;
+
+class PropertyAccountController extends Controller
+{
+    public function index(Request $request): View
+    {
+        $accounts = PropertyAccount::query()
+            ->when($request->filled('search'), function ($query) use ($request) {
+                $search = $request->string('search');
+                    $query->where('no_akaun', 'like', "%{$search}%")
+                        ->orWhere('no_akaun_tunggakan', 'like', "%{$search}%")
+                        ->orWhere('no_bgnn', 'like', "%{$search}%")
+                        ->orWhere('nama_jalan', 'like', "%{$search}%")
+                        ->orWhere('pemilik', 'like', "%{$search}%")
+                        ->orWhere('bandar', 'like', "%{$search}%");
+            })
+            ->latest()
+            ->paginate(15);
+
+        return view('admin.property-accounts-index', compact('accounts'));
+    }
+
+    public function create(): View
+    {
+        return view('admin.property-account-form', ['account' => new PropertyAccount()]);
+    }
+
+    public function store(StorePropertyAccountRequest $request): RedirectResponse
+    {
+        PropertyAccount::create($request->validated());
+
+        return redirect()->route('admin.property-accounts.index')->with('success', 'Data harta berjaya ditambah.');
+    }
+
+    public function edit(PropertyAccount $propertyAccount): View
+    {
+        return view('admin.property-account-form', ['account' => $propertyAccount]);
+    }
+
+    public function update(StorePropertyAccountRequest $request, PropertyAccount $propertyAccount): RedirectResponse
+    {
+        $propertyAccount->update($request->validated());
+
+        return redirect()->route('admin.property-accounts.index')->with('success', 'Data harta berjaya dikemaskini.');
+    }
+
+    public function destroy(PropertyAccount $propertyAccount): RedirectResponse
+    {
+        $propertyAccount->delete();
+
+        return back()->with('success', 'Data harta berjaya dipadam.');
+    }
+}
diff --git a/src/app/Http/Controllers/Admin/ReportController.php b/src/app/Http/Controllers/Admin/ReportController.php
new file mode 100644
index 0000000..19955f3
--- /dev/null
+++ b/src/app/Http/Controllers/Admin/ReportController.php
@@ -0,0 +1,52 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Exports\SimpleArrayExport;
+use App\Http\Controllers\Controller;
+use App\Services\ReportService;
+use Illuminate\View\View;
+use Maatwebsite\Excel\Facades\Excel;
+
+class ReportController extends Controller
+{
+    public function __construct(
+        protected ReportService $reportService,
+    ) {
+    }
+
+    public function index(): View
+    {
+        return view('admin.reports', [
+            'summary' => $this->reportService->dashboardSummary(),
+            'monthlyApplications' => $this->reportService->monthlyApplications(),
+            'monthlyPayments' => $this->reportService->monthlyPayments(),
+            'categoryBreakdown' => $this->reportService->categoryBreakdown(),
+            'areaBreakdown' => $this->reportService->areaBreakdown(),
+            'staffPerformance' => $this->reportService->staffPerformance(),
+        ]);
+    }
+
+    public function exportApplications()
+    {
+        $rows = $this->reportService->monthlyApplications()->map(fn ($row) => [$row->month, $row->total])->toArray();
+
+        return Excel::download(new SimpleArrayExport(['Bulan', 'Jumlah Permohonan'], $rows), 'laporan-permohonan.xlsx');
+    }
+
+    public function exportPayments()
+    {
+        $rows = $this->reportService->monthlyPayments()->map(fn ($row) => [$row->month, $row->total])->toArray();
+
+        return Excel::download(new SimpleArrayExport(['Bulan', 'Jumlah Bayaran'], $rows), 'laporan-bayaran.xlsx');
+    }
+
+    public function print(): View
+    {
+        return view('exports.report-print', [
+            'summary' => $this->reportService->dashboardSummary(),
+            'monthlyApplications' => $this->reportService->monthlyApplications(),
+            'monthlyPayments' => $this->reportService->monthlyPayments(),
+        ]);
+    }
+}
diff --git a/src/app/Http/Controllers/Admin/SettingController.php b/src/app/Http/Controllers/Admin/SettingController.php
new file mode 100644
index 0000000..6c01e88
--- /dev/null
+++ b/src/app/Http/Controllers/Admin/SettingController.php
@@ -0,0 +1,28 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Http\Controllers\Controller;
+use App\Http\Requests\UpdateSystemSettingRequest;
+use App\Models\SystemSetting;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\View\View;
+
+class SettingController extends Controller
+{
+    public function index(): View
+    {
+        return view('admin.settings', [
+            'settings' => SystemSetting::orderBy('group')->orderBy('label')->get()->groupBy('group'),
+        ]);
+    }
+
+    public function update(UpdateSystemSettingRequest $request): RedirectResponse
+    {
+        foreach ($request->input('settings', []) as $key => $value) {
+            SystemSetting::where('key', $key)->update(['value' => $value]);
+        }
+
+        return back()->with('success', 'Tetapan sistem berjaya dikemaskini.');
+    }
+}
diff --git a/src/app/Http/Controllers/Admin/UserController.php b/src/app/Http/Controllers/Admin/UserController.php
new file mode 100644
index 0000000..cfdb705
--- /dev/null
+++ b/src/app/Http/Controllers/Admin/UserController.php
@@ -0,0 +1,90 @@
+<?php
+
+namespace App\Http\Controllers\Admin;
+
+use App\Http\Controllers\Controller;
+use App\Http\Requests\ManageUserRequest;
+use App\Models\Department;
+use App\Models\Role;
+use App\Models\User;
+use App\Services\AuditTrailService;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\Support\Facades\Hash;
+use Illuminate\View\View;
+
+class UserController extends Controller
+{
+    public function __construct(
+        protected AuditTrailService $auditTrailService,
+    ) {
+    }
+
+    public function index(): View
+    {
+        return view('admin.users-index', [
+            'users' => User::with('role', 'department', 'profile')->latest()->paginate(12),
+        ]);
+    }
+
+    public function create(): View
+    {
+        return view('admin.user-form', [
+            'user' => new User(),
+            'roles' => Role::all(),
+            'departments' => Department::all(),
+        ]);
+    }
+
+    public function store(ManageUserRequest $request): RedirectResponse
+    {
+        $user = User::create([
+            ...$request->safe()->except('password', 'is_active'),
+            'password' => Hash::make($request->string('password')),
+            'is_active' => $request->boolean('is_active', true),
+        ]);
+
+        $this->auditTrailService->log('Pengurusan Pengguna', 'tambah_pengguna', 'Admin menambah pengguna baharu.', $request->user(), [], $user->toArray());
+
+        return redirect()->route('admin.users.index')->with('success', 'Pengguna baharu berjaya ditambah.');
+    }
+
+    public function edit(User $user): View
+    {
+        return view('admin.user-form', [
+            'user' => $user,
+            'roles' => Role::all(),
+            'departments' => Department::all(),
+        ]);
+    }
+
+    public function update(ManageUserRequest $request, User $user): RedirectResponse
+    {
+        $old = $user->toArray();
+        $payload = $request->safe()->except('password', 'is_active');
+        $payload['is_active'] = $request->boolean('is_active');
+
+        if ($request->filled('password')) {
+            $payload['password'] = Hash::make($request->string('password'));
+        }
+
+        $user->update($payload);
+
+        $this->auditTrailService->log('Pengurusan Pengguna', 'kemaskini_pengguna', 'Admin mengemaskini maklumat pengguna.', $request->user(), $old, $user->fresh()->toArray());
+
+        return redirect()->route('admin.users.index')->with('success', 'Maklumat pengguna berjaya dikemaskini.');
+    }
+
+    public function resetPassword(User $user): RedirectResponse
+    {
+        $user->update(['password' => Hash::make('password')]);
+
+        return back()->with('success', 'Kata laluan pengguna telah ditetapkan semula kepada "password".');
+    }
+
+    public function toggle(User $user): RedirectResponse
+    {
+        $user->update(['is_active' => ! $user->is_active]);
+
+        return back()->with('success', 'Status akaun pengguna berjaya dikemaskini.');
+    }
+}
diff --git a/src/app/Http/Controllers/Auth/AuthController.php b/src/app/Http/Controllers/Auth/AuthController.php
new file mode 100644
index 0000000..9ce645c
--- /dev/null
+++ b/src/app/Http/Controllers/Auth/AuthController.php
@@ -0,0 +1,114 @@
+<?php
+
+namespace App\Http\Controllers\Auth;
+
+use App\Enums\UserRole;
+use App\Http\Controllers\Controller;
+use App\Http\Requests\LoginRequest;
+use App\Http\Requests\RegisterRequest;
+use App\Models\Role;
+use App\Models\User;
+use App\Services\AuditTrailService;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\Support\Facades\Auth;
+use Illuminate\Support\Facades\Hash;
+use Illuminate\View\View;
+
+class AuthController extends Controller
+{
+    public function __construct(
+        protected AuditTrailService $auditTrailService,
+    ) {
+    }
+
+    public function showLogin(): View
+    {
+        return view('auth.login');
+    }
+
+    public function showRegister(): View
+    {
+        return view('auth.register');
+    }
+
+    public function register(RegisterRequest $request): RedirectResponse
+    {
+        $publicRole = Role::where('slug', UserRole::PUBLIC->value)->firstOrFail();
+        $email = $request->string('email')->toString();
+
+        $user = User::create([
+            'name' => str($email)->before('@')->headline()->toString(),
+            'email' => $email,
+            'password' => Hash::make($request->string('password')->toString()),
+            'role_id' => $publicRole->id,
+        ]);
+
+        Auth::login($user);
+
+        $this->auditTrailService->log(
+            'Authentication',
+            'register',
+            'Pengguna awam mendaftar akaun baharu.',
+            $user,
+        );
+
+        return redirect()
+            ->route('portal.profile.edit')
+            ->with('success', 'Pendaftaran berjaya. Sila lengkapkan profil anda.');
+    }
+
+    public function login(LoginRequest $request): RedirectResponse
+    {
+        $matchedUser = User::where('email', $request->string('email'))->first();
+
+        if ($matchedUser && ! $matchedUser->is_active) {
+            return back()
+                ->withErrors(['email' => 'Akaun ini telah dinyahaktifkan. Sila hubungi pentadbir sistem.'])
+                ->onlyInput('email');
+        }
+
+        $credentials = $request->safe()->only('email', 'password');
+
+        if (! Auth::attempt($credentials, $request->boolean('remember'))) {
+            return back()
+                ->withErrors(['email' => 'Emel atau kata laluan tidak sah.'])
+                ->onlyInput('email');
+        }
+
+        $request->session()->regenerate();
+
+        $user = $request->user();
+        $user->forceFill(['last_login_at' => now()])->save();
+
+        $this->auditTrailService->log(
+            'Authentication',
+            'login',
+            'Pengguna berjaya log masuk ke sistem.',
+            $user,
+        );
+
+        return redirect()->route($user->role->slug === UserRole::ADMIN->value
+            ? 'admin.dashboard'
+            : ($user->role->slug === UserRole::STAFF->value ? 'staff.dashboard' : 'portal.dashboard'));
+    }
+
+    public function logout(): RedirectResponse
+    {
+        $user = request()->user();
+
+        if ($user) {
+            $this->auditTrailService->log(
+                'Authentication',
+                'logout',
+                'Pengguna log keluar daripada sistem.',
+                $user,
+            );
+        }
+
+        Auth::logout();
+        request()->session()->invalidate();
+        request()->session()->regenerateToken();
+
+        return redirect()->route('login')->with('success', 'Anda telah berjaya log keluar.');
+    }
+}
diff --git a/src/app/Http/Controllers/Controller.php b/src/app/Http/Controllers/Controller.php
new file mode 100644
index 0000000..8677cd5
--- /dev/null
+++ b/src/app/Http/Controllers/Controller.php
@@ -0,0 +1,8 @@
+<?php
+
+namespace App\Http\Controllers;
+
+abstract class Controller
+{
+    //
+}
diff --git a/src/app/Http/Controllers/Portal/ApplicationController.php b/src/app/Http/Controllers/Portal/ApplicationController.php
new file mode 100644
index 0000000..3b84175
--- /dev/null
+++ b/src/app/Http/Controllers/Portal/ApplicationController.php
@@ -0,0 +1,245 @@
+<?php
+
+namespace App\Http\Controllers\Portal;
+
+use App\Enums\ApplicationStatus;
+use App\Enums\PropertyCategory;
+use App\Http\Controllers\Controller;
+use App\Http\Requests\LookupPropertyAccountRequest;
+use App\Http\Requests\StoreInstallmentApplicationRequest;
+use App\Models\InstallmentApplication;
+use App\Models\PropertyAccount;
+use App\Models\Task;
+use App\Models\User;
+use App\Services\ApplicationInformationExcelService;
+use App\Services\AuditTrailService;
+use App\Services\NotificationService;
+use App\Services\WorkflowStatusService;
+use Illuminate\Http\JsonResponse;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\Support\Facades\DB;
+use Illuminate\View\View;
+
+class ApplicationController extends Controller
+{
+    protected const BLOCKED_REAPPLICATION_STATUSES = [
+        'diproses',
+        'aktif',
+        'selesai',
+    ];
+
+    public function __construct(
+        protected WorkflowStatusService $workflowStatusService,
+        protected NotificationService $notificationService,
+        protected AuditTrailService $auditTrailService,
+        protected ApplicationInformationExcelService $applicationInformationExcelService,
+    ) {
+    }
+
+    public function index(): View
+    {
+        $applications = auth()->user()
+            ->applications()
+            ->with('propertyAccount', 'schedules', 'payments')
+            ->latest()
+            ->paginate(10);
+
+        return view('portal.applications-index', compact('applications'));
+    }
+
+    public function create(): View
+    {
+        $oldAccount = old('property_account_id') ? PropertyAccount::find(old('property_account_id')) : null;
+        $oldApplication = $oldAccount ? $this->latestAccountApplication($oldAccount) : null;
+
+        return view('portal.application-form', [
+            'categories' => PropertyCategory::cases(),
+            'months' => range(2, 6),
+            'oldAccount' => $oldAccount,
+            'oldAccountStatus' => $this->accountStatusPayload($oldApplication),
+            'oldPropertyAddress' => $oldAccount ? $this->formattedPropertyAddress($oldAccount) : null,
+        ]);
+    }
+
+    public function lookup(LookupPropertyAccountRequest $request): JsonResponse
+    {
+        $accountNumber = trim($request->string('no_akaun_tunggakan')->toString());
+
+        $account = PropertyAccount::query()
+            ->where('no_akaun_tunggakan', $accountNumber)
+            ->first();
+
+        if (! $account) {
+            return response()->json([
+                'message' => 'Nombor akaun tunggakan tidak dijumpai. Sila semak semula nombor akaun anda atau hubungi pihak MBIP.',
+            ], 404);
+        }
+
+        $latestApplication = $this->latestAccountApplication($account);
+        $accountStatus = $this->accountStatusPayload($latestApplication);
+
+        return response()->json([
+            'id' => $account->id,
+            'no_akaun' => $account->no_akaun,
+            'no_akaun_tunggakan' => $account->no_akaun_tunggakan,
+            'account_status' => $accountStatus,
+            'can_continue' => ! $accountStatus['is_blocked'],
+            'block_message' => $accountStatus['block_message'],
+            'pemilik' => $account->pemilik,
+            'taman' => $account->taman,
+            'rupacara' => $account->rupacara,
+            'kadar' => $account->kadar,
+            'tunggakan' => number_format((float) $account->tunggakan, 2),
+            'no_lot' => $account->no_lot,
+            'no_dhm' => $account->no_dhm,
+            'no_bgnn' => $account->no_bgnn,
+            'nama_jalan' => $account->nama_jalan,
+            'no_syarikat' => $account->no_syarikat,
+            'alamat_harta' => $this->formattedPropertyAddress($account),
+            'bandar' => $account->bandar,
+        ]);
+    }
+
+    public function store(StoreInstallmentApplicationRequest $request): RedirectResponse
+    {
+        $user = $request->user()->loadMissing('profile');
+        $account = PropertyAccount::findOrFail($request->integer('property_account_id'));
+        $latestApplication = $this->latestAccountApplication($account);
+        $accountStatus = $this->accountStatusPayload($latestApplication);
+
+        if ($accountStatus['is_blocked']) {
+            return back()
+                ->withErrors(['no_akaun_tunggakan' => $accountStatus['block_message']])
+                ->withInput();
+        }
+
+        $assignedStaff = User::whereHas('role', fn ($query) => $query->where('slug', 'staff'))->first();
+
+        $payload = $request->safe()->except('ic_attachment');
+        $payload['application_no'] = 'MYA-'.now()->format('Ymd').'-'.str_pad((string) (InstallmentApplication::count() + 1), 4, '0', STR_PAD_LEFT);
+        $payload['user_id'] = $user->id;
+        $payload['property_account_id'] = $account->id;
+        $payload['assigned_staff_id'] = $assignedStaff?->id;
+        $payload['no_akaun'] = $account->no_akaun;
+        $payload['total_arrears'] = $account->tunggakan;
+        $payload['no_lot'] = $account->no_lot;
+        $payload['no_dhm'] = $request->filled('no_dhm') ? $request->string('no_dhm')->trim()->toString() : $account->no_dhm;
+        $payload['alamat_harta'] = $this->formattedPropertyAddress($account);
+        $payload['no_syarikat'] = $request->filled('no_syarikat') ? $request->string('no_syarikat')->trim()->toString() : $account->no_syarikat;
+
+        if ($request->hasFile('ic_attachment')) {
+            $payload['ic_attachment_path'] = $request->file('ic_attachment')->store('ic-attachments');
+        }
+
+        DB::transaction(function () use ($payload, $user, $account, $assignedStaff): void {
+            $application = InstallmentApplication::create($payload);
+
+            Task::create([
+                'installment_application_id' => $application->id,
+                'assigned_to' => $assignedStaff?->id,
+                'assigned_by' => $user->id,
+                'title' => 'Semak permohonan '.$application->application_no,
+                'description' => 'Permohonan baharu memerlukan semakan pegawai.',
+                'priority' => 'tinggi',
+                'status' => 'belum_selesai',
+                'due_at' => now()->addDays(2),
+            ]);
+
+            $this->workflowStatusService->recordHistory(
+                $application,
+                $user,
+                'permohonan_dihantar',
+                null,
+                $application->status,
+                'Permohonan ansuran dihantar oleh pengguna awam.',
+                ['property_account' => $account->no_akaun_tunggakan],
+            );
+
+            $this->notificationService->createNotification(
+                $user,
+                'Permohonan diterima',
+                'Permohonan '.$application->application_no.' telah berjaya dihantar dan sedang diproses.',
+                route('portal.applications.show', $application),
+                'application',
+            );
+
+            $this->auditTrailService->log(
+                'Permohonan Ansuran',
+                'hantar_permohonan',
+                'Pengguna menghantar permohonan bayaran ansuran.',
+                $user,
+                [],
+                $application->toArray(),
+                $application,
+            );
+        });
+
+        $this->applicationInformationExcelService->sync();
+
+        return redirect()->route('portal.applications.index')->with('success', 'Permohonan bayaran ansuran berjaya dihantar.');
+    }
+
+    protected function formattedPropertyAddress(PropertyAccount $account): string
+    {
+        $importedAddress = collect([$account->no_bgnn, $account->nama_jalan])
+            ->filter(fn ($value) => filled($value))
+            ->implode(', ');
+
+        $areaAddress = collect([$account->taman, $account->bandar])
+            ->filter(fn ($value) => filled($value))
+            ->implode(', ');
+
+        return $importedAddress ?: ((string) $account->alamat_harta ?: $areaAddress);
+    }
+
+    protected function latestAccountApplication(PropertyAccount $account): ?InstallmentApplication
+    {
+        return InstallmentApplication::query()
+            ->where(function ($query) use ($account) {
+                $query->where('property_account_id', $account->id)
+                    ->orWhere('no_akaun', $account->no_akaun)
+                    ->orWhere('no_akaun_tunggakan', $account->no_akaun_tunggakan);
+            })
+            ->latest('updated_at')
+            ->latest('id')
+            ->first();
+    }
+
+    protected function accountStatusPayload(?InstallmentApplication $application): array
+    {
+        if (! $application) {
+            return [
+                'value' => null,
+                'label' => 'Belum Ada Permohonan Ansuran',
+                'badge_class' => 'secondary',
+                'application_no' => null,
+                'is_blocked' => false,
+                'block_message' => null,
+            ];
+        }
+
+        $status = ApplicationStatus::tryFrom($application->status);
+        $isBlocked = in_array($application->status, self::BLOCKED_REAPPLICATION_STATUSES, true);
+        $label = $status ? 'Akaun '.$status->label() : str($application->status)->headline()->toString();
+
+        return [
+            'value' => $application->status,
+            'label' => $label,
+            'badge_class' => $status?->badgeClass() ?? 'secondary',
+            'application_no' => $application->application_no,
+            'is_blocked' => $isBlocked,
+            'block_message' => $isBlocked
+                ? 'Permohonan baharu tidak boleh diteruskan kerana No_Akaun ini sedang berstatus '.$label.'.'
+                : null,
+        ];
+    }
+
+    public function show(InstallmentApplication $application): View
+    {
+        abort_unless($application->user_id === auth()->id(), 403);
+
+        $application->load('propertyAccount', 'schedules', 'payments', 'histories.user', 'reviewer', 'assignedStaff');
+
+        return view('portal.application-show', compact('application'));
+    }
+}
diff --git a/src/app/Http/Controllers/Portal/DashboardController.php b/src/app/Http/Controllers/Portal/DashboardController.php
new file mode 100644
index 0000000..c91cf6d
--- /dev/null
+++ b/src/app/Http/Controllers/Portal/DashboardController.php
@@ -0,0 +1,47 @@
+<?php
+
+namespace App\Http\Controllers\Portal;
+
+use App\Http\Controllers\Controller;
+use App\Models\InstallmentApplication;
+use App\Models\PropertyAccount;
+use App\Models\SystemSetting;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\View\View;
+
+class DashboardController extends Controller
+{
+    public function landing(): View|RedirectResponse
+    {
+        if (auth()->check()) {
+            return redirect()->route(auth()->user()->role->slug === 'admin'
+                ? 'admin.dashboard'
+                : (auth()->user()->role->slug === 'staff' ? 'staff.dashboard' : 'portal.dashboard'));
+        }
+
+        return view('portal.landing', [
+            'stats' => [
+                'applications' => InstallmentApplication::count(),
+                'property_accounts' => PropertyAccount::count(),
+                'active_cases' => InstallmentApplication::where('status', 'aktif')->count(),
+            ],
+            'settings' => SystemSetting::all()->keyBy('key'),
+        ]);
+    }
+
+    public function index(): View
+    {
+        $user = auth()->user();
+        $applications = $user->applications()->latest()->with('propertyAccount', 'schedules')->get();
+
+        return view('portal.dashboard', [
+            'applications' => $applications,
+            'stats' => [
+                'total' => $applications->count(),
+                'processing' => $applications->where('status', 'diproses')->count(),
+                'active' => $applications->where('status', 'aktif')->count(),
+                'completed' => $applications->where('status', 'selesai')->count(),
+            ],
+        ]);
+    }
+}
diff --git a/src/app/Http/Controllers/Portal/PaymentController.php b/src/app/Http/Controllers/Portal/PaymentController.php
new file mode 100644
index 0000000..1abd49f
--- /dev/null
+++ b/src/app/Http/Controllers/Portal/PaymentController.php
@@ -0,0 +1,101 @@
+<?php
+
+namespace App\Http\Controllers\Portal;
+
+use App\Http\Controllers\Controller;
+use App\Http\Requests\StorePaymentRequest;
+use App\Models\InstallmentApplication;
+use App\Models\InstallmentSchedule;
+use App\Models\Payment;
+use App\Services\AuditTrailService;
+use App\Services\WorkflowStatusService;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\View\View;
+
+class PaymentController extends Controller
+{
+    public function __construct(
+        protected WorkflowStatusService $workflowStatusService,
+        protected AuditTrailService $auditTrailService,
+    ) {
+    }
+
+    public function create(InstallmentApplication $application): View
+    {
+        abort_unless($application->user_id === auth()->id(), 403);
+
+        $schedule = $application->schedules()->find(request('schedule'));
+
+        return view('portal.payment', [
+            'application' => $application->load('propertyAccount', 'user.profile'),
+            'schedule' => $schedule,
+            'defaultAmount' => $schedule?->amount ?? $application->schedule_total ?? $application->total_arrears,
+        ]);
+    }
+
+    public function store(StorePaymentRequest $request, InstallmentApplication $application): RedirectResponse
+    {
+        abort_unless($application->user_id === $request->user()->id, 403);
+
+        $schedule = $application->schedules()->find($request->input('schedule_id'));
+
+        $payment = Payment::create([
+            'installment_application_id' => $application->id,
+            'installment_schedule_id' => $schedule?->id,
+            'user_id' => $request->user()->id,
+            'transaction_no' => 'TRX-'.str()->upper(str()->random(10)),
+            'receipt_no' => 'RCPT-'.now()->format('YmdHis'),
+            'biller_code' => $request->string('biller_code'),
+            'ref_1' => $request->string('ref_1'),
+            'ref_2' => $request->string('ref_2'),
+            'amount' => $request->input('amount'),
+            'status' => 'success',
+            'payload' => [
+                'channel' => 'JomPAY Dummy',
+                'payer_name' => $request->user()->displayName(),
+            ],
+            'paid_at' => now(),
+            'remarks' => 'Pembayaran demo JomPAY berjaya.',
+        ]);
+
+        if ($schedule) {
+            $schedule->update([
+                'payment_status' => 'dibayar',
+                'paid_at' => now(),
+            ]);
+        }
+
+        $this->workflowStatusService->recordHistory(
+            $application,
+            $request->user(),
+            'bayaran_dibuat',
+            $application->status,
+            $application->status,
+            'Pembayaran dummy JomPAY direkodkan.',
+            ['payment_id' => $payment->id],
+        );
+
+        $this->workflowStatusService->markCompletedIfPaid($application->refresh()->load('schedules'), $request->user());
+
+        $this->auditTrailService->log(
+            'Pembayaran',
+            'bayaran_dummy',
+            'Pengguna membuat pembayaran dummy melalui JomPAY.',
+            $request->user(),
+            [],
+            $payment->toArray(),
+            $application,
+        );
+
+        return redirect()->route('portal.payments.receipt', $payment)->with('success', 'Bayaran dummy berjaya direkodkan.');
+    }
+
+    public function receipt(Payment $payment): View
+    {
+        abort_unless($payment->user_id === auth()->id(), 403);
+
+        return view('portal.receipt', [
+            'payment' => $payment->load('application.propertyAccount', 'user.profile', 'schedule'),
+        ]);
+    }
+}
diff --git a/src/app/Http/Controllers/Portal/ProfileController.php b/src/app/Http/Controllers/Portal/ProfileController.php
new file mode 100644
index 0000000..d8701ab
--- /dev/null
+++ b/src/app/Http/Controllers/Portal/ProfileController.php
@@ -0,0 +1,31 @@
+<?php
+
+namespace App\Http\Controllers\Portal;
+
+use App\Http\Controllers\Controller;
+use App\Http\Requests\UpdateProfileRequest;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\View\View;
+
+class ProfileController extends Controller
+{
+    public function edit(): View
+    {
+        return view('portal.profile', [
+            'user' => auth()->user()->load('profile'),
+        ]);
+    }
+
+    public function update(UpdateProfileRequest $request): RedirectResponse
+    {
+        $user = $request->user();
+
+        $user->update($request->safe()->only('name', 'email'));
+        $user->profile()->updateOrCreate(
+            ['user_id' => $user->id],
+            $request->safe()->except('name', 'email'),
+        );
+
+        return back()->with('success', 'Maklumat profil berjaya dikemaskini.');
+    }
+}
diff --git a/src/app/Http/Controllers/PropertyAccountImportController.php b/src/app/Http/Controllers/PropertyAccountImportController.php
new file mode 100644
index 0000000..fab10b3
--- /dev/null
+++ b/src/app/Http/Controllers/PropertyAccountImportController.php
@@ -0,0 +1,85 @@
+<?php
+
+namespace App\Http\Controllers;
+
+use App\Http\Requests\ImportPropertyAccountRequest;
+use App\Models\ImportBatch;
+use App\Services\PropertyAccountImportService;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\Http\Request;
+use Illuminate\Http\Response;
+use Illuminate\View\View;
+
+class PropertyAccountImportController extends Controller
+{
+    public function __construct(
+        protected PropertyAccountImportService $importService,
+    ) {
+    }
+
+    public function index(): View
+    {
+        $prefix = request()->routeIs('admin.*') ? 'admin' : 'staff';
+        $importType = $prefix === 'admin' ? 'tax' : 'arrears';
+
+        return view('shared.import-excel', [
+            'batches' => ImportBatch::with('uploader')->where('import_type', $importType)->latest()->paginate(10),
+            'prefix' => $prefix,
+            'importType' => $importType,
+            'pageTitle' => $importType === 'tax' ? 'Import Data Cukai Harta' : 'Import Data Akaun Tunggakan',
+            'description' => $importType === 'tax'
+                ? 'Admin memuat naik data cukai harta seperti No_Bgnn, Nama_Jalan, Kadar dan Cukai_Harta.'
+                : 'Staff memuat naik data akaun tunggakan untuk semakan permohonan ansuran.',
+        ]);
+    }
+
+    public function store(ImportPropertyAccountRequest $request): RedirectResponse
+    {
+        $mode = $request->routeIs('admin.*') ? 'tax' : 'arrears';
+        $batch = $this->importService->import($request->file('file'), $request->user(), $mode);
+
+        return back()->with('success', 'Import selesai diproses untuk batch #'.$batch->id.'.');
+    }
+
+    public function downloadTemplate(Request $request): Response
+    {
+        $type = $request->query('type') === 'tax' ? 'tax' : 'arrears';
+        $filename = $type === 'tax' ? 'template-cukai-harta.csv' : 'template-akaun-tunggakan.csv';
+        $columns = $type === 'tax'
+            ? [
+                'No_Akaun',
+                'No_Akaun_Tunggakan',
+                'No_Bgnn',
+                'Nama_Jalan',
+                'Pemilik',
+                'Bandar',
+                'Taman',
+                'Rupacara',
+                'Kadar',
+                'Cukai_Harta',
+            ]
+            : [
+                'No_Akaun',
+                'Pemilik',
+                'Warganegara',
+                'Pelanggan',
+                'Status',
+                'Bandar',
+                'Taman',
+                'Rupacara',
+                'Kadar',
+                'Aktif',
+                'Tunggakan',
+                'No_Akaun_Tunggakan',
+            ];
+
+        $headers = [
+            'Content-Type' => 'text/csv',
+            'Content-Disposition' => 'attachment; filename="'.$filename.'"',
+        ];
+
+        $content = implode(',', $columns).PHP_EOL;
+
+        return response($content, 200, $headers);
+    }
+}
diff --git a/src/app/Http/Controllers/Staff/ApplicationController.php b/src/app/Http/Controllers/Staff/ApplicationController.php
new file mode 100644
index 0000000..9d4d1b7
--- /dev/null
+++ b/src/app/Http/Controllers/Staff/ApplicationController.php
@@ -0,0 +1,395 @@
+<?php
+
+namespace App\Http\Controllers\Staff;
+
+use App\Enums\ApplicationStatus;
+use App\Enums\PropertyCategory;
+use App\Exports\SimpleArrayExport;
+use App\Http\Controllers\Controller;
+use App\Http\Requests\ReviewInstallmentApplicationRequest;
+use App\Http\Requests\StoreManualPaymentRequest;
+use App\Models\InstallmentApplication;
+use App\Models\Payment;
+use App\Services\AuditTrailService;
+use App\Services\InstallmentManualScheduleService;
+use App\Services\NotificationService;
+use App\Services\WorkflowStatusService;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\Http\Request;
+use Illuminate\View\View;
+use Maatwebsite\Excel\Facades\Excel;
+
+class ApplicationController extends Controller
+{
+    public function __construct(
+        protected InstallmentManualScheduleService $manualScheduleService,
+        protected WorkflowStatusService $workflowStatusService,
+        protected NotificationService $notificationService,
+        protected AuditTrailService $auditTrailService,
+    ) {
+    }
+
+    public function index(Request $request): View
+    {
+        $applications = InstallmentApplication::with('user.profile', 'propertyAccount', 'assignedStaff', 'reviewer')
+            ->reviewableForStaff()
+            ->when(
+                in_array((string) $request->string('status'), ApplicationStatus::reviewableValues(), true),
+                fn ($query) => $query->where('status', $request->string('status')->toString())
+            )
+            ->when($request->filled('search'), function ($query) use ($request) {
+                $search = $request->string('search');
+                $query->where(function ($query) use ($search) {
+                    $query->where('application_no', 'like', "%{$search}%")
+                        ->orWhere('no_akaun_tunggakan', 'like', "%{$search}%")
+                        ->orWhereHas('user.profile', fn ($userQuery) => $userQuery->where('public_name', 'like', "%{$search}%"))
+                        ->orWhereHas('propertyAccount', function ($propertyQuery) use ($search) {
+                            $propertyQuery->where('bandar', 'like', "%{$search}%")
+                                ->orWhere('taman', 'like', "%{$search}%")
+                                ->orWhere('pemilik', 'like', "%{$search}%");
+                        });
+                });
+            })
+            ->when($request->filled('date_from'), fn ($query) => $query->whereDate('created_at', '>=', $request->date('date_from')))
+            ->when($request->filled('date_to'), fn ($query) => $query->whereDate('created_at', '<=', $request->date('date_to')))
+            ->latest()
+            ->paginate(12);
+
+        return view('staff.applications-index', [
+            'applications' => $applications,
+            'allowedStatuses' => ApplicationStatus::reviewableValues(),
+        ]);
+    }
+
+    public function show(InstallmentApplication $application): View|RedirectResponse
+    {
+        if ($redirect = $this->redirectIfNotReviewable($application)) {
+            return $redirect;
+        }
+
+        $application->load([
+            'user.profile',
+            'propertyAccount',
+            'schedules',
+            'histories.user',
+            'payments.schedule',
+            'payments.user.profile',
+            'tasks.assignee',
+        ]);
+
+        $existingSchedules = $application->schedules->sortBy('installment_no')->values();
+        $scheduleRows = collect(range(1, $application->installment_months))
+            ->map(function (int $number) use ($existingSchedules) {
+                $existing = $existingSchedules->firstWhere('installment_no', $number);
+
+                return [
+                    'installment_no' => $number,
+                    'due_date' => $existing?->due_date?->format('Y-m-d') ?? now()->startOfMonth()->addMonths($number)->format('Y-m-d'),
+                    'amount' => $existing?->amount,
+                    'notes' => $existing?->notes,
+                ];
+            });
+
+        return view('staff.application-show', [
+            'application' => $application,
+            'scheduleRows' => $scheduleRows,
+            'guidance' => PropertyCategory::tryFrom($application->category),
+        ]);
+    }
+
+    public function review(ReviewInstallmentApplicationRequest $request, InstallmentApplication $application): RedirectResponse
+    {
+        if ($redirect = $this->redirectIfNotReviewable($application)) {
+            return $redirect;
+        }
+
+        $action = $request->input('action');
+        $result = [
+            'warning' => null,
+            'message' => 'Jadual ansuran tidak diubah untuk tindakan ini.',
+        ];
+
+        if ($request->filled('total_arrears')) {
+            $application->update([
+                'total_arrears' => round((float) $request->input('total_arrears'), 2),
+                'property_tax_half_amount' => $request->filled('property_tax_half_amount')
+                    ? round((float) $request->input('property_tax_half_amount'), 2)
+                    : $application->property_tax_half_amount,
+            ]);
+            $application->refresh()->loadMissing('propertyAccount');
+        }
+
+        if ($action === 'processing') {
+            if ($application->status === ApplicationStatus::PROCESSING->value) {
+                $result = $this->manualScheduleService->saveDraft($application, $request->input('schedules', []), $request->user());
+            }
+
+            $application = $this->workflowStatusService->applyProcessing(
+                $application,
+                $request->user(),
+                $request->input('staff_remarks'),
+                ['schedule_result' => $result],
+            );
+        } elseif ($action === 'active') {
+            $this->manualScheduleService->saveDraft($application, $request->input('schedules', []), $request->user());
+            $result = $this->manualScheduleService->confirm($application, $request->input('schedules', []), $request->user());
+
+            $application = $this->workflowStatusService->applyAccepted(
+                $application,
+                $request->user(),
+                $request->input('staff_remarks'),
+                ['schedule_result' => $result],
+            );
+
+            $this->notificationService->notifyDecision(
+                $application->user,
+                $application,
+                'Permohonan diterima',
+                'Permohonan '.$application->application_no.' telah diterima dan jadual ansuran manual telah disahkan.',
+            );
+        } elseif ($action === 'cancel') {
+            $application = $this->workflowStatusService->applyCancelled(
+                $application,
+                $request->user(),
+                $request->input('staff_remarks'),
+                ['schedule_result' => $result],
+            );
+
+            $this->notificationService->notifyDecision(
+                $application->user,
+                $application,
+                'Akaun dibatalkan',
+                'Akaun ansuran '.$application->application_no.' telah dibatalkan oleh staff. Sila semak ulasan pegawai.',
+            );
+        } elseif ($action === 'failed') {
+            $application = $this->workflowStatusService->applyFailed(
+                $application,
+                $request->user(),
+                $request->input('staff_remarks'),
+                ['schedule_result' => $result],
+            );
+
+            $this->notificationService->notifyDecision(
+                $application->user,
+                $application,
+                'Akaun gagal',
+                'Akaun ansuran '.$application->application_no.' telah disahkan gagal oleh staff. Sila semak ulasan pegawai.',
+            );
+        } elseif ($action === 'complete') {
+            if (! $this->allInstallmentsPaid($application)) {
+                return back()->withErrors([
+                    'action' => 'Akaun hanya boleh disahkan selesai selepas semua ansuran direkodkan sebagai dibayar.',
+                ])->withInput();
+            }
+
+            $application = $this->workflowStatusService->applyCompleted(
+                $application,
+                $request->user(),
+                $request->input('staff_remarks'),
+                ['schedule_result' => $result],
+            );
+
+            $this->notificationService->notifyDecision(
+                $application->user,
+                $application,
+                'Akaun ansuran selesai',
+                'Akaun ansuran '.$application->application_no.' telah disahkan selesai.',
+            );
+        } else {
+            $result = $this->manualScheduleService->saveDraft($application, $request->input('schedules', []), $request->user());
+
+            $application = $this->workflowStatusService->applyNoAction(
+                $application,
+                $request->user(),
+                $request->input('staff_remarks'),
+                ['schedule_result' => $result],
+            );
+        }
+
+        $this->auditTrailService->log(
+            'Semakan Staff',
+            'semak_permohonan',
+            'Staff menyemak permohonan dan mengemaskini jadual ansuran manual.',
+            $request->user(),
+            [],
+            [
+                'application_id' => $application->id,
+                'action' => $action,
+                'schedule_result' => $result,
+            ],
+            $application,
+        );
+
+        $message = match ($action) {
+            'processing' => 'Akaun berjaya ditetapkan sebagai diproses.',
+            'active' => 'Akaun berjaya disahkan aktif.',
+            'cancel' => 'Akaun berjaya dibatalkan.',
+            'failed' => 'Akaun berjaya disahkan gagal.',
+            'complete' => 'Akaun berjaya disahkan selesai.',
+            default => 'Tiada perubahan status dibuat. Semakan draf berjaya disimpan.',
+        };
+
+        if (in_array($action, ['cancel', 'failed', 'complete'], true)) {
+            return redirect()->route('staff.applications.index')->with('success', $message);
+        }
+
+        return back()->with('success', $message);
+    }
+
+    public function storeManualPayment(StoreManualPaymentRequest $request, InstallmentApplication $application): RedirectResponse
+    {
+        if ($redirect = $this->redirectIfNotReviewable($application)) {
+            return $redirect;
+        }
+
+        if ($application->status !== ApplicationStatus::ACTIVE->value) {
+            return back()->withErrors([
+                'manual_payment' => 'Bayaran manual hanya boleh direkodkan untuk akaun berstatus aktif.',
+            ])->withInput();
+        }
+
+        $schedule = $application->schedules()
+            ->whereKey($request->integer('installment_schedule_id'))
+            ->first();
+
+        if (! $schedule) {
+            return back()->withErrors([
+                'installment_schedule_id' => 'Ansuran yang dipilih tidak sah untuk permohonan ini.',
+            ])->withInput();
+        }
+
+        if ($schedule->payment_status === 'dibayar') {
+            return back()->withErrors([
+                'installment_schedule_id' => 'Ansuran ini telah direkodkan sebagai dibayar.',
+            ])->withInput();
+        }
+
+        if (abs((float) $request->input('amount') - (float) $schedule->amount) > 0.009) {
+            return back()->withErrors([
+                'amount' => 'Amaun bayaran manual mesti sama dengan amaun ansuran yang dipilih.',
+            ])->withInput();
+        }
+
+        $payment = Payment::create([
+            'installment_application_id' => $application->id,
+            'installment_schedule_id' => $schedule->id,
+            'user_id' => $application->user_id,
+            'transaction_no' => $request->filled('transaction_no')
+                ? $request->string('transaction_no')->trim()->toString()
+                : 'MANUAL-'.now()->format('YmdHis').'-'.str()->upper(str()->random(4)),
+            'receipt_no' => $request->string('receipt_no')->trim()->toString(),
+            'biller_code' => '37317',
+            'ref_1' => $application->no_akaun,
+            'ref_2' => $application->email ?: $application->mobile_no,
+            'amount' => $request->input('amount'),
+            'status' => 'success',
+            'payload' => [
+                'channel' => 'Manual Staff Entry',
+                'recorded_by' => $request->user()->displayName(),
+            ],
+            'paid_at' => $request->date('paid_at'),
+            'remarks' => $request->filled('remarks')
+                ? $request->string('remarks')->trim()->toString()
+                : 'Bayaran direkodkan secara manual oleh staff.',
+        ]);
+
+        $schedule->update([
+            'payment_status' => 'dibayar',
+            'paid_at' => $request->date('paid_at'),
+        ]);
+
+        $this->workflowStatusService->recordHistory(
+            $application,
+            $request->user(),
+            'bayaran_manual_direkodkan',
+            $application->status,
+            $application->status,
+            'Staff merekodkan bayaran manual dengan no. resit '.$payment->receipt_no.'.',
+            [
+                'payment_id' => $payment->id,
+                'receipt_no' => $payment->receipt_no,
+                'installment_schedule_id' => $schedule->id,
+            ],
+        );
+
+        $this->workflowStatusService->markCompletedIfPaid($application->refresh()->load('schedules'), $request->user());
+
+        $this->auditTrailService->log(
+            'Pembayaran Manual',
+            'rekod_bayaran_manual',
+            'Staff merekodkan bayaran manual tanpa integrasi API.',
+            $request->user(),
+            [],
+            $payment->toArray(),
+            $application,
+        );
+
+        return back()->with('success', 'Bayaran manual berjaya direkodkan.');
+    }
+
+    public function print(InstallmentApplication $application): View|RedirectResponse
+    {
+        if ($redirect = $this->redirectIfNotReviewable($application)) {
+            return $redirect;
+        }
+
+        $application->update(['printed_at' => now()]);
+        $application->load('user.profile', 'propertyAccount', 'schedules', 'payments.schedule', 'payments.user.profile', 'reviewer');
+
+        $this->auditTrailService->log(
+            'Print Borang',
+            'cetak_borang',
+            'Borang permohonan ansuran dicetak oleh staff.',
+            auth()->user(),
+            [],
+            ['printed_at' => now()->toDateTimeString()],
+            $application,
+        );
+
+        return view('print.application', compact('application'));
+    }
+
+    public function export(): \Symfony\Component\HttpFoundation\BinaryFileResponse
+    {
+        $rows = InstallmentApplication::with('user.profile', 'propertyAccount')
+            ->reviewableForStaff()
+            ->get()
+            ->map(fn ($application) => [
+                $application->application_no,
+                $application->no_akaun_tunggakan,
+                $application->user->displayName(),
+                $application->category,
+                $application->installment_months,
+                $application->total_arrears,
+                $application->status,
+            ])
+            ->toArray();
+
+        return Excel::download(
+            new SimpleArrayExport(
+                ['No Permohonan', 'No Akaun Tunggakan', 'Pemohon', 'Kategori', 'Tempoh Ansuran', 'Jumlah Tunggakan', 'Status'],
+                $rows
+            ),
+            'permohonan-staff.xlsx'
+        );
+    }
+
+    protected function redirectIfNotReviewable(InstallmentApplication $application): ?RedirectResponse
+    {
+        if ($application->canBeReviewedByStaff()) {
+            return null;
+        }
+
+        return redirect()
+            ->route('staff.applications.index')
+            ->with('error', 'Hanya akaun berstatus diproses dan aktif boleh disemak oleh staff.');
+    }
+
+    protected function allInstallmentsPaid(InstallmentApplication $application): bool
+    {
+        return $application->schedules()->exists()
+            && $application->schedules()
+                ->whereNotIn('payment_status', ['dibayar', 'selesai'])
+                ->doesntExist();
+    }
+}
diff --git a/src/app/Http/Controllers/Staff/BulkPaymentController.php b/src/app/Http/Controllers/Staff/BulkPaymentController.php
new file mode 100644
index 0000000..205f98f
--- /dev/null
+++ b/src/app/Http/Controllers/Staff/BulkPaymentController.php
@@ -0,0 +1,58 @@
+<?php
+
+namespace App\Http\Controllers\Staff;
+
+use App\Exports\SimpleArrayExport;
+use App\Http\Controllers\Controller;
+use App\Http\Requests\ImportBulkPaymentRequest;
+use App\Services\BulkPaymentImportService;
+use Illuminate\Http\RedirectResponse;
+use Illuminate\View\View;
+use Maatwebsite\Excel\Facades\Excel;
+use Symfony\Component\HttpFoundation\BinaryFileResponse;
+
+class BulkPaymentController extends Controller
+{
+    public function __construct(
+        protected BulkPaymentImportService $bulkPaymentImportService,
+    ) {
+    }
+
+    public function index(): View
+    {
+        $activeSchedules = $this->bulkPaymentImportService->activePaymentSchedules();
+        $unpaidSchedules = $activeSchedules->whereIn('payment_status', ['belum_bayar', 'lewat']);
+        $paidSchedules = $activeSchedules->whereIn('payment_status', ['dibayar', 'selesai']);
+
+        return view('staff.bulk-payments-index', [
+            'activeSchedules' => $activeSchedules,
+            'activeAccountCount' => $activeSchedules->pluck('installment_application_id')->unique()->count(),
+            'unpaidScheduleCount' => $unpaidSchedules->count(),
+            'paidScheduleCount' => $paidSchedules->count(),
+            'totalUnpaidAmount' => $unpaidSchedules->sum(fn ($schedule) => (float) $schedule->amount),
+            'importResult' => session('bulk_payment_result'),
+        ]);
+    }
+
+    public function downloadTemplate(): BinaryFileResponse
+    {
+        return Excel::download(
+            new SimpleArrayExport(
+                BulkPaymentImportService::HEADINGS,
+                $this->bulkPaymentImportService->templateRows(),
+            ),
+            'template-kemaskini-bayaran-pukal.xlsx'
+        );
+    }
+
+    public function store(ImportBulkPaymentRequest $request): RedirectResponse
+    {
+        $result = $this->bulkPaymentImportService->import($request->file('file'), $request->user());
+        $message = 'Fail bayaran pukal selesai diproses. Berjaya: '.$result['success'].', gagal: '.$result['failed'].', diabaikan: '.$result['skipped'].'.';
+
+        return redirect()
+            ->route('staff.bulk-payments.index')
+            ->with($result['failed'] > 0 ? 'warning' : 'success', $message)
+            ->with('bulk_payment_result', $result);
+    }
+}
diff --git a/src/app/Http/Controllers/Staff/DashboardController.php b/src/app/Http/Controllers/Staff/DashboardController.php
new file mode 100644
index 0000000..11cc3ef
--- /dev/null
+++ b/src/app/Http/Controllers/Staff/DashboardController.php
@@ -0,0 +1,33 @@
+<?php
+
+namespace App\Http\Controllers\Staff;
+
+use App\Enums\ApplicationStatus;
+use App\Http\Controllers\Controller;
+use App\Models\InstallmentApplication;
+use App\Models\Task;
+use Illuminate\View\View;
+
+class DashboardController extends Controller
+{
+    public function index(): View
+    {
+        $applications = InstallmentApplication::with('user.profile', 'propertyAccount')
+            ->reviewableForStaff()
+            ->latest()
+            ->take(8)
+            ->get();
+
+        return view('staff.dashboard', [
+            'applications' => $applications,
+            'stats' => [
+                'reviewable' => InstallmentApplication::reviewableForStaff()->count(),
+                'processing' => InstallmentApplication::where('status', ApplicationStatus::PROCESSING->value)->count(),
+                'active' => InstallmentApplication::where('status', ApplicationStatus::ACTIVE->value)->count(),
+                'pending_tasks' => Task::where('status', 'belum_selesai')
+                    ->whereHas('application', fn ($query) => $query->reviewableForStaff())
+                    ->count(),
+            ],
+        ]);
+    }
+}
diff --git a/src/app/Http/Middleware/EnsureProfileCompleted.php b/src/app/Http/Middleware/EnsureProfileCompleted.php
new file mode 100644
index 0000000..3083ffb
--- /dev/null
+++ b/src/app/Http/Middleware/EnsureProfileCompleted.php
@@ -0,0 +1,23 @@
+<?php
+
+namespace App\Http\Middleware;
+
+use Closure;
+use Illuminate\Http\Request;
+use Symfony\Component\HttpFoundation\Response;
+
+class EnsureProfileCompleted
+{
+    public function handle(Request $request, Closure $next): Response
+    {
+        $user = $request->user();
+
+        if ($user?->isPublicUser() && (! $user->profile?->identification_number || ! $user->profile?->mobile_no || ! $user->profile?->correspondence_address)) {
+            return redirect()
+                ->route('portal.profile.edit')
+                ->with('warning', 'Sila lengkapkan profil sebelum membuat permohonan ansuran.');
+        }
+
+        return $next($request);
+    }
+}
diff --git a/src/app/Http/Middleware/EnsureRole.php b/src/app/Http/Middleware/EnsureRole.php
new file mode 100644
index 0000000..9361ba1
--- /dev/null
+++ b/src/app/Http/Middleware/EnsureRole.php
@@ -0,0 +1,21 @@
+<?php
+
+namespace App\Http\Middleware;
+
+use Closure;
+use Illuminate\Http\Request;
+use Symfony\Component\HttpFoundation\Response;
+
+class EnsureRole
+{
+    public function handle(Request $request, Closure $next, string ...$roles): Response
+    {
+        $user = $request->user();
+
+        if (! $user || ! in_array($user->role?->slug, $roles, true)) {
+            abort(403);
+        }
+
+        return $next($request);
+    }
+}
diff --git a/src/app/Http/Requests/ImportBulkPaymentRequest.php b/src/app/Http/Requests/ImportBulkPaymentRequest.php
new file mode 100644
index 0000000..335125d
--- /dev/null
+++ b/src/app/Http/Requests/ImportBulkPaymentRequest.php
@@ -0,0 +1,40 @@
+<?php
+
+namespace App\Http\Requests;
+
+use Illuminate\Foundation\Http\FormRequest;
+
+class ImportBulkPaymentRequest extends FormRequest
+{
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    public function rules(): array
+    {
+        return [
+            'file' => [
+                'required',
+                'file',
+                'max:10240',
+                function (string $attribute, mixed $value, \Closure $fail): void {
+                    $extension = strtolower((string) $value?->getClientOriginalExtension());
+
+                    if (! in_array($extension, ['xlsx', 'xls', 'csv'], true)) {
+                        $fail('Format fail mestilah xlsx, xls atau csv.');
+                    }
+                },
+            ],
+        ];
+    }
+
+    public function messages(): array
+    {
+        return [
+            'file.required' => 'Sila pilih fail Excel/CSV bayaran pukal untuk diproses.',
+            'file.mimes' => 'Format fail mestilah xlsx, xls atau csv.',
+            'file.max' => 'Saiz fail terlalu besar. Sila muat naik fail tidak melebihi 10MB.',
+        ];
+    }
+}
diff --git a/src/app/Http/Requests/ImportPropertyAccountRequest.php b/src/app/Http/Requests/ImportPropertyAccountRequest.php
new file mode 100644
index 0000000..87b9637
--- /dev/null
+++ b/src/app/Http/Requests/ImportPropertyAccountRequest.php
@@ -0,0 +1,20 @@
+<?php
+
+namespace App\Http\Requests;
+
+use Illuminate\Foundation\Http\FormRequest;
+
+class ImportPropertyAccountRequest extends FormRequest
+{
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    public function rules(): array
+    {
+        return [
+            'file' => ['required', 'file', 'mimes:xlsx,xls,csv', 'max:10240'],
+        ];
+    }
+}
diff --git a/src/app/Http/Requests/LoginRequest.php b/src/app/Http/Requests/LoginRequest.php
new file mode 100644
index 0000000..3b31503
--- /dev/null
+++ b/src/app/Http/Requests/LoginRequest.php
@@ -0,0 +1,21 @@
+<?php
+
+namespace App\Http\Requests;
+
+use Illuminate\Foundation\Http\FormRequest;
+
+class LoginRequest extends FormRequest
+{
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    public function rules(): array
+    {
+        return [
+            'email' => ['required', 'email'],
+            'password' => ['required', 'string'],
+        ];
+    }
+}
diff --git a/src/app/Http/Requests/LookupPropertyAccountRequest.php b/src/app/Http/Requests/LookupPropertyAccountRequest.php
new file mode 100644
index 0000000..77162bb
--- /dev/null
+++ b/src/app/Http/Requests/LookupPropertyAccountRequest.php
@@ -0,0 +1,20 @@
+<?php
+
+namespace App\Http\Requests;
+
+use Illuminate\Foundation\Http\FormRequest;
+
+class LookupPropertyAccountRequest extends FormRequest
+{
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    public function rules(): array
+    {
+        return [
+            'no_akaun_tunggakan' => ['required', 'string', 'max:255'],
+        ];
+    }
+}
diff --git a/src/app/Http/Requests/ManageUserRequest.php b/src/app/Http/Requests/ManageUserRequest.php
new file mode 100644
index 0000000..e8d8fda
--- /dev/null
+++ b/src/app/Http/Requests/ManageUserRequest.php
@@ -0,0 +1,28 @@
+<?php
+
+namespace App\Http\Requests;
+
+use Illuminate\Foundation\Http\FormRequest;
+use Illuminate\Validation\Rule;
+
+class ManageUserRequest extends FormRequest
+{
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    public function rules(): array
+    {
+        $userId = $this->route('user')?->id;
+
+        return [
+            'name' => ['required', 'string', 'max:255'],
+            'email' => ['required', 'email', Rule::unique('users', 'email')->ignore($userId)],
+            'role_id' => ['required', 'exists:roles,id'],
+            'department_id' => ['nullable', 'exists:departments,id'],
+            'is_active' => ['nullable', 'boolean'],
+            'password' => [$userId ? 'nullable' : 'required', 'string', 'min:8'],
+        ];
+    }
+}
diff --git a/src/app/Http/Requests/RegisterRequest.php b/src/app/Http/Requests/RegisterRequest.php
new file mode 100644
index 0000000..d63d9c7
--- /dev/null
+++ b/src/app/Http/Requests/RegisterRequest.php
@@ -0,0 +1,21 @@
+<?php
+
+namespace App\Http\Requests;
+
+use Illuminate\Foundation\Http\FormRequest;
+
+class RegisterRequest extends FormRequest
+{
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    public function rules(): array
+    {
+        return [
+            'email' => ['required', 'email', 'max:255', 'unique:users,email'],
+            'password' => ['required', 'string', 'min:8', 'confirmed'],
+        ];
+    }
+}
diff --git a/src/app/Http/Requests/ReviewInstallmentApplicationRequest.php b/src/app/Http/Requests/ReviewInstallmentApplicationRequest.php
new file mode 100644
index 0000000..579668d
--- /dev/null
+++ b/src/app/Http/Requests/ReviewInstallmentApplicationRequest.php
@@ -0,0 +1,37 @@
+<?php
+
+namespace App\Http\Requests;
+
+use Illuminate\Foundation\Http\FormRequest;
+use Illuminate\Validation\Validator;
+
+class ReviewInstallmentApplicationRequest extends FormRequest
+{
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    public function rules(): array
+    {
+        return [
+            'action' => ['required', 'in:processing,active,cancel,failed,complete,none'],
+            'total_arrears' => ['nullable', 'numeric', 'min:0'],
+            'property_tax_half_amount' => ['nullable', 'numeric', 'min:0'],
+            'staff_remarks' => ['nullable', 'string'],
+            'schedules' => ['array'],
+            'schedules.*.due_date' => ['nullable', 'date'],
+            'schedules.*.amount' => ['nullable', 'numeric', 'min:0'],
+            'schedules.*.notes' => ['nullable', 'string'],
+        ];
+    }
+
+    public function withValidator(Validator $validator): void
+    {
+        $validator->after(function (Validator $validator): void {
+            if (in_array($this->input('action'), ['cancel', 'failed'], true) && blank($this->input('staff_remarks'))) {
+                $validator->errors()->add('staff_remarks', 'Ulasan staff wajib diisi apabila akaun dibatalkan atau disahkan gagal.');
+            }
+        });
+    }
+}
diff --git a/src/app/Http/Requests/StoreInstallmentApplicationRequest.php b/src/app/Http/Requests/StoreInstallmentApplicationRequest.php
new file mode 100644
index 0000000..c72b847
--- /dev/null
+++ b/src/app/Http/Requests/StoreInstallmentApplicationRequest.php
@@ -0,0 +1,49 @@
+<?php
+
+namespace App\Http\Requests;
+
+use Illuminate\Foundation\Http\FormRequest;
+
+class StoreInstallmentApplicationRequest extends FormRequest
+{
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    public function rules(): array
+    {
+        return [
+            'property_account_id' => ['required', 'exists:property_accounts,id'],
+            'no_akaun_tunggakan' => ['required', 'string'],
+            'category' => ['required', 'string'],
+            'installment_months' => ['required', 'integer', 'min:2', 'max:6'],
+            'identification_type' => ['required', 'string'],
+            'identification_number' => ['required', 'string'],
+            'no_lot' => ['nullable', 'string', 'max:255'],
+            'no_dhm' => ['nullable', 'string', 'max:255'],
+            'no_syarikat' => ['nullable', 'string'],
+            'alamat_harta' => ['required', 'string'],
+            'alamat_surat_menyurat' => ['required', 'string'],
+            'country_code' => ['required', 'string'],
+            'mobile_no' => ['required', 'string'],
+            'email' => ['required', 'email'],
+            'alamat_tempat_bekerja' => ['nullable', 'string'],
+            'pekerjaan' => ['nullable', 'string'],
+            'pendapatan_sebulan' => ['nullable', 'numeric', 'min:0'],
+            'declaration_name' => ['required', 'string', 'max:255'],
+            'declaration_identification_type' => ['required', 'string'],
+            'declaration_identification_number' => ['required', 'string'],
+            'declaration_date' => ['required', 'date'],
+            'declaration_accepted' => ['accepted'],
+            'ic_attachment' => ['nullable', 'file', 'mimes:jpg,jpeg,png,pdf', 'max:4096'],
+        ];
+    }
+
+    public function messages(): array
+    {
+        return [
+            'declaration_accepted.accepted' => 'Sila tandakan perakuan pemohon sebelum menghantar permohonan.',
+        ];
+    }
+}
diff --git a/src/app/Http/Requests/StoreManualPaymentRequest.php b/src/app/Http/Requests/StoreManualPaymentRequest.php
new file mode 100644
index 0000000..7a986e4
--- /dev/null
+++ b/src/app/Http/Requests/StoreManualPaymentRequest.php
@@ -0,0 +1,34 @@
+<?php
+
+namespace App\Http\Requests;
+
+use Illuminate\Foundation\Http\FormRequest;
+use Illuminate\Validation\Rule;
+
+class StoreManualPaymentRequest extends FormRequest
+{
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    public function rules(): array
+    {
+        return [
+            'installment_schedule_id' => ['required', 'integer', 'exists:installment_schedules,id'],
+            'receipt_no' => ['required', 'string', 'max:255'],
+            'transaction_no' => ['nullable', 'string', 'max:255', Rule::unique('payments', 'transaction_no')],
+            'amount' => ['required', 'numeric', 'min:0.01'],
+            'paid_at' => ['required', 'date'],
+            'remarks' => ['nullable', 'string'],
+        ];
+    }
+
+    public function messages(): array
+    {
+        return [
+            'receipt_no.required' => 'No. resit wajib diisi untuk rekod bayaran manual.',
+            'installment_schedule_id.required' => 'Sila pilih ansuran yang ingin direkodkan.',
+        ];
+    }
+}
diff --git a/src/app/Http/Requests/StorePaymentRequest.php b/src/app/Http/Requests/StorePaymentRequest.php
new file mode 100644
index 0000000..d745b67
--- /dev/null
+++ b/src/app/Http/Requests/StorePaymentRequest.php
@@ -0,0 +1,23 @@
+<?php
+
+namespace App\Http\Requests;
+
+use Illuminate\Foundation\Http\FormRequest;
+
+class StorePaymentRequest extends FormRequest
+{
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    public function rules(): array
+    {
+        return [
+            'biller_code' => ['required', 'string'],
+            'ref_1' => ['required', 'string'],
+            'ref_2' => ['required', 'string'],
+            'amount' => ['required', 'numeric', 'min:1'],
+        ];
+    }
+}
diff --git a/src/app/Http/Requests/StorePropertyAccountRequest.php b/src/app/Http/Requests/StorePropertyAccountRequest.php
new file mode 100644
index 0000000..f543e16
--- /dev/null
+++ b/src/app/Http/Requests/StorePropertyAccountRequest.php
@@ -0,0 +1,32 @@
+<?php
+
+namespace App\Http\Requests;
+
+use Illuminate\Foundation\Http\FormRequest;
+
+class StorePropertyAccountRequest extends FormRequest
+{
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    public function rules(): array
+    {
+        return [
+            'no_akaun' => ['required', 'string', 'max:255'],
+            'no_akaun_tunggakan' => ['required', 'string', 'max:255'],
+            'no_bgnn' => ['nullable', 'string', 'max:255'],
+            'nama_jalan' => ['nullable', 'string', 'max:255'],
+            'pemilik' => ['required', 'string', 'max:255'],
+            'bandar' => ['nullable', 'string', 'max:255'],
+            'taman' => ['nullable', 'string', 'max:255'],
+            'rupacara' => ['nullable', 'string', 'max:255'],
+            'kadar' => ['nullable', 'string', 'max:255'],
+            'cukai_harta' => ['nullable', 'numeric', 'min:0'],
+            'tunggakan' => ['required', 'numeric', 'min:0'],
+            'category' => ['nullable', 'string', 'max:255'],
+            'alamat_harta' => ['nullable', 'string', 'max:500'],
+        ];
+    }
+}
diff --git a/src/app/Http/Requests/UpdateProfileRequest.php b/src/app/Http/Requests/UpdateProfileRequest.php
new file mode 100644
index 0000000..babccf7
--- /dev/null
+++ b/src/app/Http/Requests/UpdateProfileRequest.php
@@ -0,0 +1,31 @@
+<?php
+
+namespace App\Http\Requests;
+
+use Illuminate\Foundation\Http\FormRequest;
+use Illuminate\Validation\Rule;
+
+class UpdateProfileRequest extends FormRequest
+{
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    public function rules(): array
+    {
+        return [
+            'name' => ['required', 'string', 'max:255'],
+            'email' => ['required', 'email', Rule::unique('users', 'email')->ignore($this->user()?->id)],
+            'public_name' => ['required', 'string', 'max:255'],
+            'identification_type' => ['required', 'string'],
+            'identification_number' => ['required', 'string', 'max:100'],
+            'country_code' => ['required', 'string', 'max:10'],
+            'mobile_no' => ['required', 'string', 'max:30'],
+            'correspondence_address' => ['required', 'string', 'max:500'],
+            'workplace_address' => ['nullable', 'string', 'max:500'],
+            'occupation' => ['nullable', 'string', 'max:255'],
+            'monthly_income' => ['nullable', 'numeric', 'min:0'],
+        ];
+    }
+}
diff --git a/src/app/Http/Requests/UpdateSystemSettingRequest.php b/src/app/Http/Requests/UpdateSystemSettingRequest.php
new file mode 100644
index 0000000..372a885
--- /dev/null
+++ b/src/app/Http/Requests/UpdateSystemSettingRequest.php
@@ -0,0 +1,21 @@
+<?php
+
+namespace App\Http\Requests;
+
+use Illuminate\Foundation\Http\FormRequest;
+
+class UpdateSystemSettingRequest extends FormRequest
+{
+    public function authorize(): bool
+    {
+        return true;
+    }
+
+    public function rules(): array
+    {
+        return [
+            'settings' => ['required', 'array'],
+            'settings.*' => ['nullable', 'string'],
+        ];
+    }
+}
diff --git a/src/app/Imports/PropertyAccountsImport.php b/src/app/Imports/PropertyAccountsImport.php
new file mode 100644
index 0000000..afb503f
--- /dev/null
+++ b/src/app/Imports/PropertyAccountsImport.php
@@ -0,0 +1,17 @@
+<?php
+
+namespace App\Imports;
+
+use Illuminate\Support\Collection;
+use Maatwebsite\Excel\Concerns\ToCollection;
+use Maatwebsite\Excel\Concerns\WithHeadingRow;
+
+class PropertyAccountsImport implements ToCollection, WithHeadingRow
+{
+    public Collection $rows;
+
+    public function collection(Collection $collection): void
+    {
+        $this->rows = $collection;
+    }
+}
diff --git a/src/app/Models/ApplicationHistory.php b/src/app/Models/ApplicationHistory.php
new file mode 100644
index 0000000..80181e2
--- /dev/null
+++ b/src/app/Models/ApplicationHistory.php
@@ -0,0 +1,39 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class ApplicationHistory extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'installment_application_id',
+        'user_id',
+        'action',
+        'old_status',
+        'new_status',
+        'remarks',
+        'metadata',
+    ];
+
+    protected function casts(): array
+    {
+        return [
+            'metadata' => 'array',
+        ];
+    }
+
+    public function application(): BelongsTo
+    {
+        return $this->belongsTo(InstallmentApplication::class, 'installment_application_id');
+    }
+
+    public function user(): BelongsTo
+    {
+        return $this->belongsTo(User::class);
+    }
+}
diff --git a/src/app/Models/AuditTrail.php b/src/app/Models/AuditTrail.php
new file mode 100644
index 0000000..421fa9f
--- /dev/null
+++ b/src/app/Models/AuditTrail.php
@@ -0,0 +1,42 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class AuditTrail extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'user_id',
+        'installment_application_id',
+        'action',
+        'module',
+        'description',
+        'old_values',
+        'new_values',
+        'ip_address',
+        'user_agent',
+    ];
+
+    protected function casts(): array
+    {
+        return [
+            'old_values' => 'array',
+            'new_values' => 'array',
+        ];
+    }
+
+    public function user(): BelongsTo
+    {
+        return $this->belongsTo(User::class);
+    }
+
+    public function application(): BelongsTo
+    {
+        return $this->belongsTo(InstallmentApplication::class, 'installment_application_id');
+    }
+}
diff --git a/src/app/Models/Department.php b/src/app/Models/Department.php
new file mode 100644
index 0000000..06b9505
--- /dev/null
+++ b/src/app/Models/Department.php
@@ -0,0 +1,23 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+
+class Department extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'name',
+        'code',
+        'description',
+    ];
+
+    public function users(): HasMany
+    {
+        return $this->hasMany(User::class);
+    }
+}
diff --git a/src/app/Models/EmailLog.php b/src/app/Models/EmailLog.php
new file mode 100644
index 0000000..29e0ff9
--- /dev/null
+++ b/src/app/Models/EmailLog.php
@@ -0,0 +1,39 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class EmailLog extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'user_id',
+        'installment_application_id',
+        'recipient_email',
+        'subject',
+        'body',
+        'status',
+        'sent_at',
+    ];
+
+    protected function casts(): array
+    {
+        return [
+            'sent_at' => 'datetime',
+        ];
+    }
+
+    public function user(): BelongsTo
+    {
+        return $this->belongsTo(User::class);
+    }
+
+    public function application(): BelongsTo
+    {
+        return $this->belongsTo(InstallmentApplication::class, 'installment_application_id');
+    }
+}
diff --git a/src/app/Models/ImportBatch.php b/src/app/Models/ImportBatch.php
new file mode 100644
index 0000000..f1efa54
--- /dev/null
+++ b/src/app/Models/ImportBatch.php
@@ -0,0 +1,43 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+
+class ImportBatch extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'filename',
+        'stored_path',
+        'import_type',
+        'uploaded_by',
+        'total_processed',
+        'total_new',
+        'total_updated',
+        'total_missing',
+        'total_failed',
+        'summary',
+    ];
+
+    protected function casts(): array
+    {
+        return [
+            'summary' => 'array',
+        ];
+    }
+
+    public function uploader(): BelongsTo
+    {
+        return $this->belongsTo(User::class, 'uploaded_by');
+    }
+
+    public function propertyAccounts(): HasMany
+    {
+        return $this->hasMany(PropertyAccount::class);
+    }
+}
diff --git a/src/app/Models/InstallmentApplication.php b/src/app/Models/InstallmentApplication.php
new file mode 100644
index 0000000..ce60133
--- /dev/null
+++ b/src/app/Models/InstallmentApplication.php
@@ -0,0 +1,125 @@
+<?php
+
+namespace App\Models;
+
+use App\Enums\ApplicationStatus;
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Builder;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+
+class InstallmentApplication extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'user_id',
+        'property_account_id',
+        'assigned_staff_id',
+        'application_no',
+        'no_akaun',
+        'no_akaun_tunggakan',
+        'category',
+        'installment_months',
+        'total_arrears',
+        'property_tax_half_amount',
+        'status',
+        'schedule_status',
+        'schedule_total',
+        'staff_remarks',
+        'reviewed_by',
+        'reviewed_at',
+        'approved_at',
+        'rejected_at',
+        'rejection_reason',
+        'identification_type',
+        'identification_number',
+        'no_syarikat',
+        'jenis_lot',
+        'no_lot',
+        'no_dhm',
+        'jenis_dhm',
+        'alamat_harta',
+        'alamat_surat_menyurat',
+        'country_code',
+        'mobile_no',
+        'email',
+        'alamat_tempat_bekerja',
+        'pekerjaan',
+        'pendapatan_sebulan',
+        'declaration_name',
+        'declaration_identification_type',
+        'declaration_identification_number',
+        'declaration_date',
+        'declaration_accepted',
+        'ic_attachment_path',
+        'printed_at',
+    ];
+
+    protected function casts(): array
+    {
+        return [
+            'total_arrears' => 'decimal:2',
+            'property_tax_half_amount' => 'decimal:2',
+            'schedule_total' => 'decimal:2',
+            'pendapatan_sebulan' => 'decimal:2',
+            'declaration_accepted' => 'boolean',
+            'reviewed_at' => 'datetime',
+            'approved_at' => 'datetime',
+            'rejected_at' => 'datetime',
+            'printed_at' => 'datetime',
+            'declaration_date' => 'date',
+        ];
+    }
+
+    public function user(): BelongsTo
+    {
+        return $this->belongsTo(User::class);
+    }
+
+    public function propertyAccount(): BelongsTo
+    {
+        return $this->belongsTo(PropertyAccount::class);
+    }
+
+    public function assignedStaff(): BelongsTo
+    {
+        return $this->belongsTo(User::class, 'assigned_staff_id');
+    }
+
+    public function reviewer(): BelongsTo
+    {
+        return $this->belongsTo(User::class, 'reviewed_by');
+    }
+
+    public function schedules(): HasMany
+    {
+        return $this->hasMany(InstallmentSchedule::class);
+    }
+
+    public function payments(): HasMany
+    {
+        return $this->hasMany(Payment::class);
+    }
+
+    public function histories(): HasMany
+    {
+        return $this->hasMany(ApplicationHistory::class);
+    }
+
+    public function tasks(): HasMany
+    {
+        return $this->hasMany(Task::class);
+    }
+
+    public function scopeReviewableForStaff(Builder $query): Builder
+    {
+        return $query->whereIn('status', ApplicationStatus::reviewableValues());
+    }
+
+    public function canBeReviewedByStaff(): bool
+    {
+        return in_array($this->status, ApplicationStatus::reviewableValues(), true);
+    }
+}
diff --git a/src/app/Models/InstallmentSchedule.php b/src/app/Models/InstallmentSchedule.php
new file mode 100644
index 0000000..d122de2
--- /dev/null
+++ b/src/app/Models/InstallmentSchedule.php
@@ -0,0 +1,50 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+
+class InstallmentSchedule extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'installment_application_id',
+        'installment_no',
+        'due_date',
+        'amount',
+        'payment_status',
+        'paid_at',
+        'notes',
+        'is_confirmed',
+        'created_by',
+    ];
+
+    protected function casts(): array
+    {
+        return [
+            'amount' => 'decimal:2',
+            'due_date' => 'date',
+            'paid_at' => 'datetime',
+            'is_confirmed' => 'boolean',
+        ];
+    }
+
+    public function application(): BelongsTo
+    {
+        return $this->belongsTo(InstallmentApplication::class, 'installment_application_id');
+    }
+
+    public function creator(): BelongsTo
+    {
+        return $this->belongsTo(User::class, 'created_by');
+    }
+
+    public function payments(): HasMany
+    {
+        return $this->hasMany(Payment::class);
+    }
+}
diff --git a/src/app/Models/Payment.php b/src/app/Models/Payment.php
new file mode 100644
index 0000000..14e52db
--- /dev/null
+++ b/src/app/Models/Payment.php
@@ -0,0 +1,52 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class Payment extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'installment_application_id',
+        'installment_schedule_id',
+        'user_id',
+        'transaction_no',
+        'receipt_no',
+        'biller_code',
+        'ref_1',
+        'ref_2',
+        'amount',
+        'status',
+        'payload',
+        'paid_at',
+        'remarks',
+    ];
+
+    protected function casts(): array
+    {
+        return [
+            'amount' => 'decimal:2',
+            'payload' => 'array',
+            'paid_at' => 'datetime',
+        ];
+    }
+
+    public function application(): BelongsTo
+    {
+        return $this->belongsTo(InstallmentApplication::class, 'installment_application_id');
+    }
+
+    public function schedule(): BelongsTo
+    {
+        return $this->belongsTo(InstallmentSchedule::class, 'installment_schedule_id');
+    }
+
+    public function user(): BelongsTo
+    {
+        return $this->belongsTo(User::class);
+    }
+}
diff --git a/src/app/Models/PropertyAccount.php b/src/app/Models/PropertyAccount.php
new file mode 100644
index 0000000..9953193
--- /dev/null
+++ b/src/app/Models/PropertyAccount.php
@@ -0,0 +1,60 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+
+class PropertyAccount extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'no_akaun',
+        'no_akaun_tunggakan',
+        'no_bgnn',
+        'nama_jalan',
+        'pemilik',
+        'warganegara',
+        'pelanggan',
+        'status',
+        'bandar',
+        'taman',
+        'rupacara',
+        'kadar',
+        'cukai_harta',
+        'aktif',
+        'tunggakan',
+        'jenis_lot',
+        'no_lot',
+        'jenis_dhm',
+        'no_dhm',
+        'no_syarikat',
+        'alamat_harta',
+        'category',
+        'status_data',
+        'last_imported_at',
+        'import_batch_id',
+    ];
+
+    protected function casts(): array
+    {
+        return [
+            'tunggakan' => 'decimal:2',
+            'cukai_harta' => 'decimal:2',
+            'last_imported_at' => 'datetime',
+        ];
+    }
+
+    public function importBatch(): BelongsTo
+    {
+        return $this->belongsTo(ImportBatch::class);
+    }
+
+    public function applications(): HasMany
+    {
+        return $this->hasMany(InstallmentApplication::class);
+    }
+}
diff --git a/src/app/Models/Role.php b/src/app/Models/Role.php
new file mode 100644
index 0000000..5d39aa2
--- /dev/null
+++ b/src/app/Models/Role.php
@@ -0,0 +1,28 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+
+class Role extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'name',
+        'slug',
+        'description',
+    ];
+
+    public function users(): HasMany
+    {
+        return $this->hasMany(User::class);
+    }
+
+    public function permissions(): HasMany
+    {
+        return $this->hasMany(RolePermission::class);
+    }
+}
diff --git a/src/app/Models/RolePermission.php b/src/app/Models/RolePermission.php
new file mode 100644
index 0000000..fae7321
--- /dev/null
+++ b/src/app/Models/RolePermission.php
@@ -0,0 +1,30 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class RolePermission extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'role_id',
+        'module',
+        'permissions',
+    ];
+
+    protected function casts(): array
+    {
+        return [
+            'permissions' => 'array',
+        ];
+    }
+
+    public function role(): BelongsTo
+    {
+        return $this->belongsTo(Role::class);
+    }
+}
diff --git a/src/app/Models/SystemNotification.php b/src/app/Models/SystemNotification.php
new file mode 100644
index 0000000..7ae252d
--- /dev/null
+++ b/src/app/Models/SystemNotification.php
@@ -0,0 +1,37 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class SystemNotification extends Model
+{
+    use HasFactory;
+
+    protected $table = 'notifications';
+
+    protected $fillable = [
+        'user_id',
+        'type',
+        'title',
+        'message',
+        'action_url',
+        'is_read',
+        'read_at',
+    ];
+
+    protected function casts(): array
+    {
+        return [
+            'is_read' => 'boolean',
+            'read_at' => 'datetime',
+        ];
+    }
+
+    public function user(): BelongsTo
+    {
+        return $this->belongsTo(User::class);
+    }
+}
diff --git a/src/app/Models/SystemSetting.php b/src/app/Models/SystemSetting.php
new file mode 100644
index 0000000..9286c88
--- /dev/null
+++ b/src/app/Models/SystemSetting.php
@@ -0,0 +1,19 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+
+class SystemSetting extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'group',
+        'key',
+        'label',
+        'value',
+        'description',
+    ];
+}
diff --git a/src/app/Models/Task.php b/src/app/Models/Task.php
new file mode 100644
index 0000000..f0e2572
--- /dev/null
+++ b/src/app/Models/Task.php
@@ -0,0 +1,47 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class Task extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'installment_application_id',
+        'assigned_to',
+        'assigned_by',
+        'title',
+        'description',
+        'priority',
+        'status',
+        'due_at',
+        'completed_at',
+    ];
+
+    protected function casts(): array
+    {
+        return [
+            'due_at' => 'datetime',
+            'completed_at' => 'datetime',
+        ];
+    }
+
+    public function application(): BelongsTo
+    {
+        return $this->belongsTo(InstallmentApplication::class, 'installment_application_id');
+    }
+
+    public function assignee(): BelongsTo
+    {
+        return $this->belongsTo(User::class, 'assigned_to');
+    }
+
+    public function assigner(): BelongsTo
+    {
+        return $this->belongsTo(User::class, 'assigned_by');
+    }
+}
diff --git a/src/app/Models/User.php b/src/app/Models/User.php
new file mode 100644
index 0000000..729bcd1
--- /dev/null
+++ b/src/app/Models/User.php
@@ -0,0 +1,118 @@
+<?php
+
+namespace App\Models;
+
+use App\Enums\UserRole;
+use Database\Factories\UserFactory;
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+use Illuminate\Database\Eloquent\Relations\HasMany;
+use Illuminate\Database\Eloquent\Relations\HasOne;
+use Illuminate\Foundation\Auth\User as Authenticatable;
+use Illuminate\Notifications\Notifiable;
+
+class User extends Authenticatable
+{
+    /** @use HasFactory<UserFactory> */
+    use HasFactory, Notifiable;
+
+    protected $fillable = [
+        'name',
+        'email',
+        'password',
+        'role_id',
+        'department_id',
+        'is_active',
+        'last_login_at',
+    ];
+
+    protected $hidden = [
+        'password',
+        'remember_token',
+    ];
+
+    /**
+     * Get the attributes that should be cast.
+     *
+     * @return array<string, string>
+     */
+    protected function casts(): array
+    {
+        return [
+            'email_verified_at' => 'datetime',
+            'password' => 'hashed',
+            'is_active' => 'boolean',
+            'last_login_at' => 'datetime',
+        ];
+    }
+
+    public function role(): BelongsTo
+    {
+        return $this->belongsTo(Role::class);
+    }
+
+    public function department(): BelongsTo
+    {
+        return $this->belongsTo(Department::class);
+    }
+
+    public function profile(): HasOne
+    {
+        return $this->hasOne(UserProfile::class);
+    }
+
+    public function applications(): HasMany
+    {
+        return $this->hasMany(InstallmentApplication::class);
+    }
+
+    public function assignedApplications(): HasMany
+    {
+        return $this->hasMany(InstallmentApplication::class, 'assigned_staff_id');
+    }
+
+    public function reviewedApplications(): HasMany
+    {
+        return $this->hasMany(InstallmentApplication::class, 'reviewed_by');
+    }
+
+    public function payments(): HasMany
+    {
+        return $this->hasMany(Payment::class);
+    }
+
+    public function notifications(): HasMany
+    {
+        return $this->hasMany(SystemNotification::class);
+    }
+
+    public function tasks(): HasMany
+    {
+        return $this->hasMany(Task::class, 'assigned_to');
+    }
+
+    public function auditTrails(): HasMany
+    {
+        return $this->hasMany(AuditTrail::class);
+    }
+
+    public function isAdmin(): bool
+    {
+        return $this->role?->slug === UserRole::ADMIN->value;
+    }
+
+    public function isStaff(): bool
+    {
+        return $this->role?->slug === UserRole::STAFF->value;
+    }
+
+    public function isPublicUser(): bool
+    {
+        return $this->role?->slug === UserRole::PUBLIC->value;
+    }
+
+    public function displayName(): string
+    {
+        return $this->profile?->public_name ?: $this->name;
+    }
+}
diff --git a/src/app/Models/UserProfile.php b/src/app/Models/UserProfile.php
new file mode 100644
index 0000000..a8b3f86
--- /dev/null
+++ b/src/app/Models/UserProfile.php
@@ -0,0 +1,37 @@
+<?php
+
+namespace App\Models;
+
+use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Model;
+use Illuminate\Database\Eloquent\Relations\BelongsTo;
+
+class UserProfile extends Model
+{
+    use HasFactory;
+
+    protected $fillable = [
+        'user_id',
+        'public_name',
+        'identification_type',
+        'identification_number',
+        'country_code',
+        'mobile_no',
+        'correspondence_address',
+        'workplace_address',
+        'occupation',
+        'monthly_income',
+    ];
+
+    protected function casts(): array
+    {
+        return [
+            'monthly_income' => 'decimal:2',
+        ];
+    }
+
+    public function user(): BelongsTo
+    {
+        return $this->belongsTo(User::class);
+    }
+}
diff --git a/src/app/Providers/AppServiceProvider.php b/src/app/Providers/AppServiceProvider.php
new file mode 100644
index 0000000..86b1719
--- /dev/null
+++ b/src/app/Providers/AppServiceProvider.php
@@ -0,0 +1,25 @@
+<?php
+
+namespace App\Providers;
+
+use Illuminate\Pagination\Paginator;
+use Illuminate\Support\ServiceProvider;
+
+class AppServiceProvider extends ServiceProvider
+{
+    /**
+     * Register any application services.
+     */
+    public function register(): void
+    {
+        //
+    }
+
+    /**
+     * Bootstrap any application services.
+     */
+    public function boot(): void
+    {
+        Paginator::useBootstrapFive();
+    }
+}
diff --git a/src/app/Services/ApplicationInformationExcelService.php b/src/app/Services/ApplicationInformationExcelService.php
new file mode 100644
index 0000000..3003031
--- /dev/null
+++ b/src/app/Services/ApplicationInformationExcelService.php
@@ -0,0 +1,89 @@
+<?php
+
+namespace App\Services;
+
+use App\Exports\SimpleArrayExport;
+use App\Models\InstallmentApplication;
+use Illuminate\Support\Facades\Storage;
+use Maatwebsite\Excel\Facades\Excel;
+
+class ApplicationInformationExcelService
+{
+    public const EXPORT_PATH = 'exports/permohonan-maklumat-pengguna.xlsx';
+
+    public function sync(): string
+    {
+        Storage::disk('local')->makeDirectory('exports');
+
+        Excel::store(
+            new SimpleArrayExport($this->headings(), $this->rows()),
+            self::EXPORT_PATH,
+            'local',
+        );
+
+        return self::EXPORT_PATH;
+    }
+
+    protected function headings(): array
+    {
+        return [
+            'No Permohonan',
+            'Tarikh Permohonan',
+            'Nama Pemohon',
+            'Identification Type',
+            'Identification Number',
+            'No Telefon',
+            'Emel',
+            'Alamat Surat Menyurat',
+            'No Akaun',
+            'No Akaun Tunggakan',
+            'Pemilik',
+            'Rupacara',
+            'No Lot',
+            'No DHM',
+            'No Syarikat',
+            'Alamat Harta',
+            'Kategori Harta',
+            'Tempoh Ansuran',
+            'Jumlah Tunggakan',
+            'Alamat Tempat Bekerja',
+            'Pekerjaan',
+            'Pendapatan Sebulan',
+            'Status',
+        ];
+    }
+
+    protected function rows(): array
+    {
+        return InstallmentApplication::query()
+            ->with(['user.profile', 'propertyAccount'])
+            ->oldest('created_at')
+            ->get()
+            ->map(fn (InstallmentApplication $application): array => [
+                $application->application_no,
+                optional($application->created_at)->format('d/m/Y h:i A'),
+                $application->user?->displayName(),
+                $application->identification_type,
+                $application->identification_number,
+                trim($application->country_code.' '.$application->mobile_no),
+                $application->email,
+                $application->alamat_surat_menyurat,
+                $application->no_akaun,
+                $application->no_akaun_tunggakan,
+                $application->propertyAccount?->pemilik,
+                $application->propertyAccount?->rupacara,
+                $application->no_lot,
+                $application->no_dhm,
+                $application->no_syarikat,
+                $application->alamat_harta,
+                $application->category,
+                $application->installment_months.' bulan',
+                (float) $application->total_arrears,
+                $application->alamat_tempat_bekerja,
+                $application->pekerjaan,
+                $application->pendapatan_sebulan !== null ? (float) $application->pendapatan_sebulan : null,
+                $application->status,
+            ])
+            ->all();
+    }
+}
diff --git a/src/app/Services/AuditTrailService.php b/src/app/Services/AuditTrailService.php
new file mode 100644
index 0000000..46bafee
--- /dev/null
+++ b/src/app/Services/AuditTrailService.php
@@ -0,0 +1,32 @@
+<?php
+
+namespace App\Services;
+
+use App\Models\AuditTrail;
+use App\Models\InstallmentApplication;
+use App\Models\User;
+
+class AuditTrailService
+{
+    public function log(
+        string $module,
+        string $action,
+        string $description,
+        ?User $user = null,
+        array $oldValues = [],
+        array $newValues = [],
+        ?InstallmentApplication $application = null,
+    ): AuditTrail {
+        return AuditTrail::create([
+            'user_id' => $user?->id,
+            'installment_application_id' => $application?->id,
+            'module' => $module,
+            'action' => $action,
+            'description' => $description,
+            'old_values' => $oldValues ?: null,
+            'new_values' => $newValues ?: null,
+            'ip_address' => request()->ip(),
+            'user_agent' => request()->userAgent(),
+        ]);
+    }
+}
diff --git a/src/app/Services/BulkPaymentImportService.php b/src/app/Services/BulkPaymentImportService.php
new file mode 100644
index 0000000..a1f81fb
--- /dev/null
+++ b/src/app/Services/BulkPaymentImportService.php
@@ -0,0 +1,387 @@
+<?php
+
+namespace App\Services;
+
+use App\Enums\ApplicationStatus;
+use App\Imports\PropertyAccountsImport;
+use App\Models\InstallmentApplication;
+use App\Models\InstallmentSchedule;
+use App\Models\Payment;
+use App\Models\User;
+use Illuminate\Http\UploadedFile;
+use Illuminate\Support\Carbon;
+use Illuminate\Support\Collection;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Storage;
+use Maatwebsite\Excel\Facades\Excel;
+use PhpOffice\PhpSpreadsheet\Shared\Date as ExcelDate;
+use RuntimeException;
+use Throwable;
+
+class BulkPaymentImportService
+{
+    public const HEADINGS = [
+        'Installment_Schedule_ID',
+        'No_Akaun',
+        'No_Akaun_Tunggakan',
+        'No_Permohonan',
+        'Nama_Pemohon',
+        'Ansuran_Ke',
+        'Tarikh_Jadual',
+        'Amaun_Jadual',
+        'Status_Bayaran',
+        'No_Resit',
+        'No_Transaksi',
+        'Tarikh_Bayaran',
+        'Amaun_Bayaran',
+        'Catatan',
+    ];
+
+    public function __construct(
+        protected WorkflowStatusService $workflowStatusService,
+        protected AuditTrailService $auditTrailService,
+    ) {
+    }
+
+    public function activeUnpaidSchedules(): Collection
+    {
+        return $this->activePaymentSchedules()
+            ->whereIn('payment_status', ['belum_bayar', 'lewat'])
+            ->values();
+    }
+
+    public function activePaidSchedules(): Collection
+    {
+        return $this->activePaymentSchedules()
+            ->whereIn('payment_status', ['dibayar', 'selesai'])
+            ->values();
+    }
+
+    public function activePaymentSchedules(): Collection
+    {
+        return InstallmentSchedule::query()
+            ->with(['application.user.profile', 'application.propertyAccount'])
+            ->with(['payments' => fn ($query) => $query->latest('paid_at')->latest('id')])
+            ->whereHas('application', fn ($query) => $query->where('status', ApplicationStatus::ACTIVE->value))
+            ->get()
+            ->sortBy(fn (InstallmentSchedule $schedule) => sprintf(
+                '%s-%03d',
+                $schedule->application?->no_akaun ?? '',
+                $schedule->installment_no
+            ))
+            ->values();
+    }
+
+    public function templateRows(): array
+    {
+        return $this->activePaymentSchedules()
+            ->map(function (InstallmentSchedule $schedule) {
+                $application = $schedule->application;
+                $payment = $this->latestPaymentForSchedule($schedule);
+
+                return [
+                    $schedule->id,
+                    $application?->no_akaun,
+                    $application?->no_akaun_tunggakan,
+                    $application?->application_no,
+                    $application?->user?->displayName(),
+                    $schedule->installment_no,
+                    optional($schedule->due_date)->format('Y-m-d'),
+                    number_format((float) $schedule->amount, 2, '.', ''),
+                    $schedule->payment_status,
+                    $payment?->receipt_no ?? '',
+                    $payment?->transaction_no ?? '',
+                    optional($payment?->paid_at)->format('Y-m-d H:i') ?? '',
+                    $payment ? number_format((float) $payment->amount, 2, '.', '') : '',
+                    $payment?->remarks ?? '',
+                ];
+            })
+            ->toArray();
+    }
+
+    public function import(UploadedFile $file, User $staff): array
+    {
+        $storedPath = $file->store('imports/bulk-payments');
+        $rows = Excel::toCollection(new PropertyAccountsImport(), Storage::path($storedPath))->first() ?? collect();
+
+        $result = [
+            'processed' => 0,
+            'success' => 0,
+            'skipped' => 0,
+            'failed' => 0,
+            'errors' => [],
+            'filename' => $file->getClientOriginalName(),
+        ];
+
+        $touchedApplicationIds = [];
+
+        foreach ($rows as $index => $row) {
+            $rowNumber = $index + 2;
+            $payload = $this->normalizeRow($row instanceof Collection ? $row->toArray() : (array) $row);
+
+            if (! $this->hasPaymentIntent($payload)) {
+                $result['skipped']++;
+                continue;
+            }
+
+            $result['processed']++;
+
+            try {
+                $payment = DB::transaction(fn () => $this->processRow($payload, $staff, $rowNumber));
+                $result['success']++;
+                $touchedApplicationIds[$payment->installment_application_id] = true;
+            } catch (Throwable $exception) {
+                $result['failed']++;
+                $result['errors'][] = 'Baris '.$rowNumber.': '.$exception->getMessage();
+            }
+        }
+
+        foreach (array_keys($touchedApplicationIds) as $applicationId) {
+            $application = InstallmentApplication::with('schedules')->find($applicationId);
+
+            if ($application) {
+                $this->workflowStatusService->markCompletedIfPaid($application, $staff);
+            }
+        }
+
+        $this->auditTrailService->log(
+            'Kemaskini Bayaran Pukal',
+            'import_bayaran_pukal',
+            'Staff memproses kemaskini bayaran ansuran secara pukal melalui Excel/CSV.',
+            $staff,
+            [],
+            $result + ['stored_path' => $storedPath],
+        );
+
+        return $result;
+    }
+
+    protected function processRow(array $payload, User $staff, int $rowNumber): Payment
+    {
+        $schedule = $this->resolveSchedule($payload);
+        $application = $schedule?->application;
+
+        if (! $schedule || ! $application) {
+            throw new RuntimeException('Jadual ansuran tidak dijumpai untuk baris ini.');
+        }
+
+        if ($application->status !== ApplicationStatus::ACTIVE->value) {
+            throw new RuntimeException('Hanya akaun berstatus aktif boleh dikemaskini melalui bayaran pukal.');
+        }
+
+        $receiptNo = $this->stringValue($payload, ['no_resit', 'receipt_no', 'resit']);
+        $transactionNo = $this->stringValue($payload, ['no_transaksi', 'transaction_no', 'transaksi']);
+        $amount = $this->decimalValue($payload, ['amaun_bayaran', 'amount', 'jumlah_bayaran']);
+        $paidAt = $this->dateValue($payload, ['tarikh_bayaran', 'paid_at']);
+
+        if ($receiptNo === '') {
+            throw new RuntimeException('No. resit wajib diisi.');
+        }
+
+        if ($amount === null || $amount <= 0) {
+            throw new RuntimeException('Amaun bayaran wajib diisi dan mesti melebihi 0.');
+        }
+
+        if (! $paidAt) {
+            throw new RuntimeException('Tarikh bayaran wajib diisi.');
+        }
+
+        if (abs($amount - (float) $schedule->amount) > 0.009) {
+            throw new RuntimeException('Amaun bayaran mesti sama dengan amaun jadual ansuran RM '.number_format((float) $schedule->amount, 2).'.');
+        }
+
+        $existingPayment = $this->latestPaymentForSchedule($schedule);
+
+        if ($transactionNo !== '' && Payment::where('transaction_no', $transactionNo)
+            ->when($existingPayment, fn ($query) => $query->whereKeyNot($existingPayment->id))
+            ->exists()) {
+            throw new RuntimeException('No. transaksi telah wujud dalam rekod bayaran.');
+        }
+
+        $paymentPayload = [
+            'installment_application_id' => $application->id,
+            'installment_schedule_id' => $schedule->id,
+            'user_id' => $application->user_id,
+            'transaction_no' => $transactionNo ?: ($existingPayment?->transaction_no ?: 'BULK-'.now()->format('YmdHis').'-'.str()->upper(str()->random(6))),
+            'receipt_no' => $receiptNo,
+            'biller_code' => '37317',
+            'ref_1' => $application->no_akaun,
+            'ref_2' => $application->email ?: $application->mobile_no,
+            'amount' => $amount,
+            'status' => 'success',
+            'payload' => array_merge($existingPayment?->payload ?? [], [
+                'channel' => 'Bulk Manual Staff Entry',
+                'import_row' => $rowNumber,
+                'recorded_by' => $staff->displayName(),
+                'updated_via_bulk_payment' => true,
+            ]),
+            'paid_at' => $paidAt,
+            'remarks' => $this->stringValue($payload, ['catatan', 'remarks', 'nota'])
+                ?: ($existingPayment?->remarks ?: 'Bayaran direkodkan secara pukal oleh staff.'),
+        ];
+
+        $oldPaymentValues = $existingPayment?->toArray() ?? [];
+        $payment = $existingPayment
+            ? tap($existingPayment)->update($paymentPayload)->refresh()
+            : Payment::create($paymentPayload);
+
+        $schedule->update([
+            'payment_status' => 'dibayar',
+            'paid_at' => $paidAt,
+        ]);
+
+        $historyAction = $oldPaymentValues === [] ? 'bayaran_pukal_direkodkan' : 'transaksi_bayaran_pukal_dikemaskini';
+        $historyRemarks = $oldPaymentValues === []
+            ? 'Staff merekodkan bayaran pukal dengan no. resit '.$payment->receipt_no.'.'
+            : 'Staff mengemaskini transaksi bayaran pukal dengan no. resit '.$payment->receipt_no.'.';
+
+        $this->workflowStatusService->recordHistory(
+            $application,
+            $staff,
+            $historyAction,
+            $application->status,
+            $application->status,
+            $historyRemarks,
+            [
+                'payment_id' => $payment->id,
+                'receipt_no' => $payment->receipt_no,
+                'installment_schedule_id' => $schedule->id,
+            ],
+        );
+
+        $this->auditTrailService->log(
+            'Kemaskini Bayaran Pukal',
+            $oldPaymentValues === [] ? 'rekod_bayaran_pukal' : 'kemaskini_transaksi_bayaran_pukal',
+            $oldPaymentValues === []
+                ? 'Staff merekodkan bayaran ansuran secara pukal.'
+                : 'Staff mengemaskini transaksi bayaran ansuran yang telah dibayar melalui Excel/CSV.',
+            $staff,
+            $oldPaymentValues,
+            $payment->toArray(),
+            $application,
+        );
+
+        return $payment;
+    }
+
+    protected function resolveSchedule(array $payload): ?InstallmentSchedule
+    {
+        $scheduleId = $this->integerValue($payload, ['installment_schedule_id', 'schedule_id', 'id_jadual']);
+
+        if ($scheduleId) {
+            return InstallmentSchedule::with('application')->find($scheduleId);
+        }
+
+        $noAkaun = $this->stringValue($payload, ['no_akaun', 'account_no']);
+        $installmentNo = $this->integerValue($payload, ['ansuran_ke', 'installment_no', 'ansuran']);
+
+        if ($noAkaun === '' || ! $installmentNo) {
+            return null;
+        }
+
+        return InstallmentSchedule::query()
+            ->with('application')
+            ->where('installment_no', $installmentNo)
+            ->whereHas('application', function ($query) use ($noAkaun) {
+                $query->where('status', ApplicationStatus::ACTIVE->value)
+                    ->where('no_akaun', $noAkaun);
+            })
+            ->first();
+    }
+
+    protected function latestPaymentForSchedule(InstallmentSchedule $schedule): ?Payment
+    {
+        if ($schedule->relationLoaded('payments')) {
+            return $schedule->payments->sortByDesc(fn (Payment $payment) => $payment->paid_at?->timestamp ?? $payment->id)->first();
+        }
+
+        return $schedule->payments()->latest('paid_at')->latest('id')->first();
+    }
+
+    protected function hasPaymentIntent(array $payload): bool
+    {
+        return $this->stringValue($payload, ['no_resit', 'receipt_no', 'resit']) !== ''
+            || $this->stringValue($payload, ['no_transaksi', 'transaction_no', 'transaksi']) !== ''
+            || $this->stringValue($payload, ['tarikh_bayaran', 'paid_at']) !== ''
+            || $this->stringValue($payload, ['amaun_bayaran', 'amount', 'jumlah_bayaran']) !== ''
+            || $this->stringValue($payload, ['catatan', 'remarks', 'nota']) !== '';
+    }
+
+    protected function normalizeRow(array $row): array
+    {
+        return collect($row)->mapWithKeys(function ($value, $key) {
+            $header = preg_replace('/^\xEF\xBB\xBF/u', '', trim((string) $key)) ?? '';
+
+            $normalizedKey = str($header)
+                ->lower()
+                ->replace([' ', '-', '/', '.'], '_')
+                ->replace('__', '_')
+                ->trim('_')
+                ->value();
+
+            return [$normalizedKey => $value];
+        })->toArray();
+    }
+
+    protected function stringValue(array $payload, array $keys): string
+    {
+        foreach ($keys as $key) {
+            if (! array_key_exists($key, $payload) || $payload[$key] === null) {
+                continue;
+            }
+
+            return trim((string) $payload[$key]);
+        }
+
+        return '';
+    }
+
+    protected function integerValue(array $payload, array $keys): ?int
+    {
+        $value = $this->stringValue($payload, $keys);
+
+        if ($value === '') {
+            return null;
+        }
+
+        if (is_numeric($value)) {
+            return (int) $value;
+        }
+
+        $digits = preg_replace('/[^0-9]/', '', $value);
+
+        return $digits === '' ? null : (int) $digits;
+    }
+
+    protected function decimalValue(array $payload, array $keys): ?float
+    {
+        $value = $this->stringValue($payload, $keys);
+
+        if ($value === '') {
+            return null;
+        }
+
+        $normalized = preg_replace('/[^0-9.\-]/', '', str($value)->replace(',', '')->toString());
+
+        return $normalized === '' ? null : (float) $normalized;
+    }
+
+    protected function dateValue(array $payload, array $keys): ?Carbon
+    {
+        foreach ($keys as $key) {
+            if (! array_key_exists($key, $payload) || blank($payload[$key])) {
+                continue;
+            }
+
+            $value = $payload[$key];
+
+            if (is_numeric($value)) {
+                return Carbon::instance(ExcelDate::excelToDateTimeObject((float) $value));
+            }
+
+            return Carbon::parse((string) $value);
+        }
+
+        return null;
+    }
+}
diff --git a/src/app/Services/InstallmentManualScheduleService.php b/src/app/Services/InstallmentManualScheduleService.php
new file mode 100644
index 0000000..d44d9d1
--- /dev/null
+++ b/src/app/Services/InstallmentManualScheduleService.php
@@ -0,0 +1,119 @@
+<?php
+
+namespace App\Services;
+
+use App\Models\InstallmentApplication;
+use App\Models\InstallmentSchedule;
+use App\Models\User;
+use Illuminate\Support\Carbon;
+use Illuminate\Support\Collection;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Validation\ValidationException;
+
+class InstallmentManualScheduleService
+{
+    public function saveDraft(InstallmentApplication $application, array $schedules, User $actor): array
+    {
+        return $this->persist($application, $schedules, $actor, false);
+    }
+
+    public function confirm(InstallmentApplication $application, array $schedules, User $actor): array
+    {
+        $evaluation = $this->evaluateSchedules($application, $schedules);
+
+        if (! $evaluation['matches_total']) {
+            throw ValidationException::withMessages([
+                'schedules' => 'Jumlah ansuran tidak sama dengan Jumlah Tunggakan + (Cukai Harta / 2). Sila semak semula amaun ansuran.',
+            ]);
+        }
+
+        return $this->persist($application, $schedules, $actor, true);
+    }
+
+    public function defaultDueDate(int $sequence): string
+    {
+        return now()->startOfMonth()->addMonths($sequence)->format('Y-m-d');
+    }
+
+    protected function persist(InstallmentApplication $application, array $schedules, User $actor, bool $confirm): array
+    {
+        $evaluation = $this->evaluateSchedules($application, $schedules);
+        $normalized = $evaluation['normalized'];
+        $total = $evaluation['total'];
+        $arrears = $evaluation['arrears'];
+        $propertyTaxHalf = $evaluation['property_tax_half'];
+        $targetTotal = $evaluation['target_total'];
+        $matches = $evaluation['matches_total'];
+
+        DB::transaction(function () use ($application, $normalized, $actor, $confirm, $total) {
+            $application->schedules()->delete();
+
+            $normalized->each(function (array $schedule) use ($application, $actor, $confirm): void {
+                InstallmentSchedule::create([
+                    'installment_application_id' => $application->id,
+                    'installment_no' => $schedule['installment_no'],
+                    'due_date' => $schedule['due_date'],
+                    'amount' => $schedule['amount'],
+                    'payment_status' => 'belum_bayar',
+                    'notes' => $schedule['notes'],
+                    'is_confirmed' => $confirm,
+                    'created_by' => $actor->id,
+                ]);
+            });
+
+            $application->update([
+                'schedule_total' => $total,
+                'schedule_status' => $confirm ? 'disahkan' : 'draf',
+            ]);
+        });
+
+        return [
+            'total' => number_format($total, 2, '.', ''),
+            'arrears' => number_format($arrears, 2, '.', ''),
+            'property_tax_half' => number_format($propertyTaxHalf, 2, '.', ''),
+            'target_total' => number_format($targetTotal, 2, '.', ''),
+            'matches_total' => $matches,
+            'warning' => $matches ? null : 'Jumlah ansuran tidak sama dengan Jumlah Tunggakan + (Cukai Harta / 2). Sila semak semula amaun ansuran.',
+        ];
+    }
+
+    protected function evaluateSchedules(InstallmentApplication $application, array $schedules): array
+    {
+        $normalized = $this->normalizeSchedules($application, $schedules);
+        $total = (float) $normalized->sum('amount');
+        $arrears = (float) $application->total_arrears;
+        $application->loadMissing('propertyAccount');
+        $propertyTaxHalf = $application->property_tax_half_amount !== null
+            ? (float) $application->property_tax_half_amount
+            : (float) ($application->propertyAccount?->cukai_harta ?? 0) / 2;
+        $targetTotal = $arrears + $propertyTaxHalf;
+
+        return [
+            'normalized' => $normalized,
+            'total' => $total,
+            'arrears' => $arrears,
+            'property_tax_half' => $propertyTaxHalf,
+            'target_total' => $targetTotal,
+            'matches_total' => abs($total - $targetTotal) < 0.01,
+        ];
+    }
+
+    protected function normalizeSchedules(InstallmentApplication $application, array $schedules): Collection
+    {
+        return collect($schedules)
+            ->take($application->installment_months)
+            ->values()
+            ->map(function ($schedule, int $index) {
+                $sequence = $index + 1;
+
+                return [
+                    'installment_no' => $sequence,
+                    'due_date' => ! empty($schedule['due_date'])
+                        ? Carbon::parse($schedule['due_date'])->format('Y-m-d')
+                        : $this->defaultDueDate($sequence),
+                    'amount' => round((float) ($schedule['amount'] ?? 0), 2),
+                    'notes' => $schedule['notes'] ?? null,
+                ];
+            });
+    }
+}
diff --git a/src/app/Services/NotificationService.php b/src/app/Services/NotificationService.php
new file mode 100644
index 0000000..59f9792
--- /dev/null
+++ b/src/app/Services/NotificationService.php
@@ -0,0 +1,43 @@
+<?php
+
+namespace App\Services;
+
+use App\Models\EmailLog;
+use App\Models\InstallmentApplication;
+use App\Models\SystemNotification;
+use App\Models\User;
+
+class NotificationService
+{
+    public function createNotification(User $user, string $title, string $message, ?string $actionUrl = null, string $type = 'system'): SystemNotification
+    {
+        return SystemNotification::create([
+            'user_id' => $user->id,
+            'type' => $type,
+            'title' => $title,
+            'message' => $message,
+            'action_url' => $actionUrl,
+        ]);
+    }
+
+    public function createDummyEmail(User $user, string $subject, string $body, ?InstallmentApplication $application = null): EmailLog
+    {
+        return EmailLog::create([
+            'user_id' => $user->id,
+            'installment_application_id' => $application?->id,
+            'recipient_email' => $user->email,
+            'subject' => $subject,
+            'body' => $body,
+            'status' => 'sent',
+            'sent_at' => now(),
+        ]);
+    }
+
+    public function notifyDecision(User $user, InstallmentApplication $application, string $title, string $message): void
+    {
+        $url = route('portal.applications.show', $application);
+
+        $this->createNotification($user, $title, $message, $url, 'application');
+        $this->createDummyEmail($user, $title, $message, $application);
+    }
+}
diff --git a/src/app/Services/PropertyAccountImportService.php b/src/app/Services/PropertyAccountImportService.php
new file mode 100644
index 0000000..857e365
--- /dev/null
+++ b/src/app/Services/PropertyAccountImportService.php
@@ -0,0 +1,265 @@
+<?php
+
+namespace App\Services;
+
+use App\Imports\PropertyAccountsImport;
+use App\Models\ImportBatch;
+use App\Models\PropertyAccount;
+use App\Models\User;
+use Illuminate\Http\UploadedFile;
+use Illuminate\Support\Collection;
+use Illuminate\Support\Carbon;
+use Illuminate\Support\Facades\DB;
+use Illuminate\Support\Facades\Storage;
+use Maatwebsite\Excel\Facades\Excel;
+
+class PropertyAccountImportService
+{
+    public function __construct(
+        protected AuditTrailService $auditTrailService,
+    ) {
+    }
+
+    public function import(UploadedFile $file, User $user, string $mode = 'arrears'): ImportBatch
+    {
+        $storedPath = $file->store('imports');
+        $rows = Excel::toCollection(new PropertyAccountsImport(), Storage::path($storedPath))->first() ?? collect();
+
+        return DB::transaction(function () use ($file, $storedPath, $rows, $user, $mode) {
+            $batch = ImportBatch::create([
+                'filename' => $file->getClientOriginalName(),
+                'stored_path' => $storedPath,
+                'import_type' => $mode,
+                'uploaded_by' => $user->id,
+            ]);
+
+            $stats = [
+                'processed' => 0,
+                'new' => 0,
+                'updated' => 0,
+                'failed' => 0,
+            ];
+
+            $seenIds = [];
+
+            foreach ($rows as $row) {
+                $stats['processed']++;
+                $payload = $this->mapRow($row instanceof Collection ? $row->toArray() : (array) $row);
+
+                if ($this->rowIsInvalid($payload, $mode)) {
+                    $stats['failed']++;
+                    continue;
+                }
+
+                $payload = $this->preparePayload($payload, $mode);
+
+                $account = PropertyAccount::query()
+                    ->where('no_akaun', $payload['no_akaun'])
+                    ->when(filled($payload['no_akaun_tunggakan'] ?? null), fn ($query) => $query->orWhere('no_akaun_tunggakan', $payload['no_akaun_tunggakan']))
+                    ->first();
+
+                if ($account) {
+                    if ($mode === 'tax' && blank($payload['no_akaun_tunggakan'] ?? null)) {
+                        unset($payload['no_akaun_tunggakan']);
+                    }
+
+                    if ($mode === 'tax' && ($payload['pemilik'] ?? null) === 'Tidak dinyatakan') {
+                        unset($payload['pemilik']);
+                    }
+
+                    $account->update(array_merge($payload, [
+                        'status_data' => 'Aktif',
+                        'last_imported_at' => now(),
+                        'import_batch_id' => $batch->id,
+                    ]));
+
+                    $stats['updated']++;
+                    $seenIds[] = $account->id;
+                } else {
+                    $payload['no_akaun_tunggakan'] = ($payload['no_akaun_tunggakan'] ?? '') ?: $payload['no_akaun'];
+
+                    $account = PropertyAccount::create(array_merge($payload, [
+                        'status_data' => 'Aktif',
+                        'last_imported_at' => now(),
+                        'import_batch_id' => $batch->id,
+                    ]));
+
+                    $stats['new']++;
+                    $seenIds[] = $account->id;
+                }
+            }
+
+            $missingCount = 0;
+
+            if ($mode === 'arrears') {
+                $missingCount = PropertyAccount::query()
+                    ->when($seenIds !== [], fn ($query) => $query->whereNotIn('id', $seenIds))
+                    ->update(['status_data' => 'Tiada Dalam Import Terkini']);
+            }
+
+            $batch->update([
+                'total_processed' => $stats['processed'],
+                'total_new' => $stats['new'],
+                'total_updated' => $stats['updated'],
+                'total_missing' => $missingCount,
+                'total_failed' => $stats['failed'],
+                'summary' => [
+                    'mode' => $mode,
+                    'processed_at' => Carbon::now()->toDateTimeString(),
+                    'seen_account_ids' => $seenIds,
+                ],
+            ]);
+
+            $this->auditTrailService->log(
+                'Import Excel',
+                'upload_excel',
+                $mode === 'tax'
+                    ? 'Fail Excel data cukai harta dimuat naik dan diproses oleh admin.'
+                    : 'Fail Excel data akaun tunggakan dimuat naik dan diproses oleh staff.',
+                $user,
+                [],
+                [
+                    'batch_id' => $batch->id,
+                    'filename' => $batch->filename,
+                    'stats' => $batch->summary,
+                ],
+            );
+
+            return $batch->refresh();
+        });
+    }
+
+    protected function mapRow(array $row): array
+    {
+        $normalized = collect($row)->mapWithKeys(function ($value, $key) {
+            $key = $this->normalizeHeaderKey($key);
+
+            return [$key => $value];
+        });
+
+        return [
+            'no_akaun' => $this->stringValue($normalized, ['no_akaun', 'no._akaun', 'akaun_no', 'account_no']),
+            'no_akaun_tunggakan' => $this->stringValue($normalized, ['no_akaun_tunggakan', 'no._akaun_tunggakan', 'akaun_tunggakan', 'account_no_tunggakan']),
+            'no_bgnn' => $this->stringValue($normalized, ['no_bgnn', 'no_bangunan', 'no._bgnn', 'no._bangunan']),
+            'nama_jalan' => $this->stringValue($normalized, ['nama_jalan', 'jalan']),
+            'no_lot' => $this->stringValue($normalized, ['no_lot', 'lot_no', 'lot']),
+            'no_dhm' => $this->stringValue($normalized, ['no_dhm', 'dhm_no', 'dhm']),
+            'pemilik' => $this->stringValue($normalized, ['pemilik', 'nama_pemilik']),
+            'warganegara' => $this->stringValue($normalized, ['warganegara']),
+            'pelanggan' => $this->stringValue($normalized, ['pelanggan']),
+            'status' => $this->stringValue($normalized, ['status']),
+            'bandar' => $this->stringValue($normalized, ['bandar']),
+            'taman' => $this->stringValue($normalized, ['taman']),
+            'rupacara' => $this->stringValue($normalized, ['rupacara']),
+            'kadar' => $this->stringValue($normalized, ['kadar']),
+            'cukai_harta' => $this->decimalValue($normalized, ['cukai_harta', 'cukai']),
+            'aktif' => $this->stringValue($normalized, ['aktif']),
+            'tunggakan' => $this->decimalValue($normalized, ['tunggakan']) ?? 0,
+        ];
+    }
+
+    protected function rowIsInvalid(array $payload, string $mode): bool
+    {
+        if ($mode === 'tax') {
+            return blank($payload['no_akaun']);
+        }
+
+        return blank($payload['no_akaun']) && blank($payload['no_akaun_tunggakan']);
+    }
+
+    protected function preparePayload(array $payload, string $mode): array
+    {
+        $payload['no_akaun'] = $payload['no_akaun'] ?: $payload['no_akaun_tunggakan'];
+
+        if ($mode !== 'tax') {
+            $payload['no_akaun_tunggakan'] = $payload['no_akaun_tunggakan'] ?: $payload['no_akaun'];
+        }
+
+        $payload = $this->withoutBlankOptionalPropertyFields($payload);
+
+        if ($mode === 'tax') {
+            $payload['pemilik'] = $payload['pemilik'] ?: 'Tidak dinyatakan';
+            $payload['cukai_harta'] = $payload['cukai_harta'] ?? 0;
+
+            return collect($payload)->only([
+                'no_akaun',
+                'no_akaun_tunggakan',
+                'no_bgnn',
+                'nama_jalan',
+                'no_lot',
+                'no_dhm',
+                'pemilik',
+                'bandar',
+                'taman',
+                'rupacara',
+                'kadar',
+                'cukai_harta',
+            ])->toArray();
+        }
+
+        if ($payload['cukai_harta'] === null) {
+            unset($payload['cukai_harta']);
+        }
+
+        $payload['no_akaun_tunggakan'] = $payload['no_akaun_tunggakan'] ?: $payload['no_akaun'];
+
+        return $payload;
+    }
+
+    protected function withoutBlankOptionalPropertyFields(array $payload): array
+    {
+        foreach (['no_bgnn', 'nama_jalan', 'no_lot', 'no_dhm'] as $field) {
+            if (array_key_exists($field, $payload) && blank($payload[$field])) {
+                unset($payload[$field]);
+            }
+        }
+
+        return $payload;
+    }
+
+    protected function stringValue(Collection $normalized, array $keys): string
+    {
+        foreach ($keys as $key) {
+            $value = $normalized->get($key);
+
+            if ($value === null) {
+                continue;
+            }
+
+            return trim((string) $value);
+        }
+
+        return '';
+    }
+
+    protected function decimalValue(Collection $normalized, array $keys): ?float
+    {
+        foreach ($keys as $key) {
+            if (! $normalized->has($key)) {
+                continue;
+            }
+
+            $value = trim((string) $normalized->get($key));
+
+            if ($value === '') {
+                return null;
+            }
+
+            return (float) str($value)->replace(',', '')->toString();
+        }
+
+        return null;
+    }
+
+    protected function normalizeHeaderKey(mixed $key): string
+    {
+        $header = preg_replace('/^\xEF\xBB\xBF/u', '', trim((string) $key)) ?? '';
+
+        return str($header)
+            ->lower()
+            ->replace([' ', '-', '/', '.'], '_')
+            ->replace('__', '_')
+            ->trim('_')
+            ->value();
+    }
+}
diff --git a/src/app/Services/ReportService.php b/src/app/Services/ReportService.php
new file mode 100644
index 0000000..1b18ff7
--- /dev/null
+++ b/src/app/Services/ReportService.php
@@ -0,0 +1,81 @@
+<?php
+
+namespace App\Services;
+
+use App\Models\InstallmentApplication;
+use App\Models\Payment;
+use App\Models\PropertyAccount;
+use App\Models\Task;
+use App\Models\User;
+use Illuminate\Support\Facades\DB;
+
+class ReportService
+{
+    protected function monthExpression(string $column): string
+    {
+        return DB::connection()->getDriverName() === 'sqlite'
+            ? "strftime('%Y-%m', {$column})"
+            : "DATE_FORMAT({$column}, '%Y-%m')";
+    }
+
+    public function dashboardSummary(): array
+    {
+        return [
+            'new_applications' => InstallmentApplication::whereDate('created_at', today())->count(),
+            'approved_applications' => InstallmentApplication::where('status', 'aktif')->count(),
+            'failed_applications' => InstallmentApplication::where('status', 'gagal')->count(),
+            'cancelled_applications' => InstallmentApplication::where('status', 'batal')->count(),
+            'active_accounts' => InstallmentApplication::where('status', 'aktif')->count(),
+            'payments_received' => Payment::where('status', 'success')->sum('amount'),
+            'outstanding_arrears' => PropertyAccount::sum('tunggakan'),
+            'completed_accounts' => InstallmentApplication::where('status', 'selesai')->count(),
+            'public_users' => User::whereHas('role', fn ($query) => $query->where('slug', 'public'))->count(),
+            'open_tasks' => Task::where('status', 'belum_selesai')->count(),
+        ];
+    }
+
+    public function monthlyApplications()
+    {
+        $monthExpression = $this->monthExpression('created_at');
+
+        return InstallmentApplication::selectRaw("{$monthExpression} as month, count(*) as total")
+            ->groupBy('month')
+            ->orderBy('month')
+            ->get();
+    }
+
+    public function monthlyPayments()
+    {
+        $monthExpression = $this->monthExpression('created_at');
+
+        return Payment::where('status', 'success')
+            ->selectRaw("{$monthExpression} as month, sum(amount) as total")
+            ->groupBy('month')
+            ->orderBy('month')
+            ->get();
+    }
+
+    public function categoryBreakdown()
+    {
+        return InstallmentApplication::select('category', DB::raw('count(*) as total'))
+            ->groupBy('category')
+            ->get();
+    }
+
+    public function areaBreakdown()
+    {
+        return PropertyAccount::select('bandar', DB::raw('count(*) as total'))
+            ->groupBy('bandar')
+            ->orderByDesc('total')
+            ->get();
+    }
+
+    public function staffPerformance()
+    {
+        return User::query()
+            ->select('users.id', 'users.name')
+            ->withCount(['reviewedApplications as total_reviewed'])
+            ->whereHas('role', fn ($query) => $query->where('slug', 'staff'))
+            ->get();
+    }
+}
diff --git a/src/app/Services/WorkflowStatusService.php b/src/app/Services/WorkflowStatusService.php
new file mode 100644
index 0000000..fb1aadd
--- /dev/null
+++ b/src/app/Services/WorkflowStatusService.php
@@ -0,0 +1,227 @@
+<?php
+
+namespace App\Services;
+
+use App\Enums\ApplicationStatus;
+use App\Models\ApplicationHistory;
+use App\Models\InstallmentApplication;
+use App\Models\User;
+use Illuminate\Support\Carbon;
+
+class WorkflowStatusService
+{
+    public function applyProcessing(InstallmentApplication $application, User $reviewer, ?string $remarks = null, array $metadata = []): InstallmentApplication
+    {
+        $oldStatus = $application->status;
+
+        $application->update([
+            'status' => ApplicationStatus::PROCESSING->value,
+            'staff_remarks' => $remarks,
+            'reviewed_by' => $reviewer->id,
+            'reviewed_at' => now(),
+            'approved_at' => null,
+        ]);
+
+        $this->recordHistory(
+            $application,
+            $reviewer,
+            'akaun_diproses',
+            $oldStatus,
+            ApplicationStatus::PROCESSING->value,
+            $remarks,
+            $metadata,
+        );
+
+        return $application->refresh();
+    }
+
+    public function applyAccepted(InstallmentApplication $application, User $reviewer, ?string $remarks = null, array $metadata = []): InstallmentApplication
+    {
+        $oldStatus = $application->status;
+
+        $application->update([
+            'status' => ApplicationStatus::ACTIVE->value,
+            'schedule_status' => 'disahkan',
+            'staff_remarks' => $remarks,
+            'reviewed_by' => $reviewer->id,
+            'reviewed_at' => now(),
+            'approved_at' => now(),
+            'rejected_at' => null,
+            'rejection_reason' => null,
+        ]);
+
+        $this->recordHistory(
+            $application,
+            $reviewer,
+            'permohonan_diterima',
+            $oldStatus,
+            ApplicationStatus::ACTIVE->value,
+            $remarks,
+            $metadata,
+        );
+
+        return $application->refresh();
+    }
+
+    public function applyRejected(InstallmentApplication $application, User $reviewer, string $remarks, array $metadata = []): InstallmentApplication
+    {
+        $oldStatus = $application->status;
+
+        $application->update([
+            'status' => ApplicationStatus::FAILED->value,
+            'staff_remarks' => $remarks,
+            'reviewed_by' => $reviewer->id,
+            'reviewed_at' => now(),
+            'rejected_at' => now(),
+            'rejection_reason' => $remarks,
+        ]);
+
+        $this->recordHistory(
+            $application,
+            $reviewer,
+            'permohonan_ditolak',
+            $oldStatus,
+            ApplicationStatus::FAILED->value,
+            $remarks,
+            $metadata,
+        );
+
+        return $application->refresh();
+    }
+
+    public function applyFailed(InstallmentApplication $application, User $reviewer, string $remarks, array $metadata = []): InstallmentApplication
+    {
+        $oldStatus = $application->status;
+
+        $application->update([
+            'status' => ApplicationStatus::FAILED->value,
+            'staff_remarks' => $remarks,
+            'reviewed_by' => $reviewer->id,
+            'reviewed_at' => now(),
+            'rejected_at' => now(),
+            'rejection_reason' => $remarks,
+        ]);
+
+        $this->recordHistory(
+            $application,
+            $reviewer,
+            'akaun_gagal',
+            $oldStatus,
+            ApplicationStatus::FAILED->value,
+            $remarks,
+            $metadata,
+        );
+
+        return $application->refresh();
+    }
+
+    public function applyCancelled(InstallmentApplication $application, User $reviewer, string $remarks, array $metadata = []): InstallmentApplication
+    {
+        $oldStatus = $application->status;
+
+        $application->update([
+            'status' => ApplicationStatus::CANCELLED->value,
+            'staff_remarks' => $remarks,
+            'reviewed_by' => $reviewer->id,
+            'reviewed_at' => now(),
+        ]);
+
+        $this->recordHistory(
+            $application,
+            $reviewer,
+            'akaun_dibatalkan',
+            $oldStatus,
+            ApplicationStatus::CANCELLED->value,
+            $remarks,
+            $metadata,
+        );
+
+        return $application->refresh();
+    }
+
+    public function applyCompleted(InstallmentApplication $application, User $reviewer, ?string $remarks = null, array $metadata = []): InstallmentApplication
+    {
+        $oldStatus = $application->status;
+
+        $application->update([
+            'status' => ApplicationStatus::COMPLETED->value,
+            'staff_remarks' => $remarks,
+            'reviewed_by' => $reviewer->id,
+            'reviewed_at' => now(),
+        ]);
+
+        $this->recordHistory(
+            $application,
+            $reviewer,
+            'akaun_ansuran_selesai',
+            $oldStatus,
+            ApplicationStatus::COMPLETED->value,
+            $remarks ?: 'Akaun disahkan selesai oleh staff.',
+            $metadata + ['completed_at' => Carbon::now()->toDateTimeString()],
+        );
+
+        return $application->refresh();
+    }
+
+    public function applyNoAction(InstallmentApplication $application, User $reviewer, ?string $remarks = null, array $metadata = []): InstallmentApplication
+    {
+        $application->update([
+            'staff_remarks' => $remarks,
+            'reviewed_by' => $reviewer->id,
+            'reviewed_at' => now(),
+        ]);
+
+        $this->recordHistory(
+            $application,
+            $reviewer,
+            'tiada_tindakan',
+            $application->status,
+            $application->status,
+            $remarks,
+            $metadata,
+        );
+
+        return $application->refresh();
+    }
+
+    public function markCompletedIfPaid(InstallmentApplication $application, ?User $actor = null): void
+    {
+        if ($application->schedules()->exists()
+            && $application->schedules()->where('payment_status', '!=', 'dibayar')->where('payment_status', '!=', 'selesai')->doesntExist()) {
+            $oldStatus = $application->status;
+            $application->update([
+                'status' => ApplicationStatus::COMPLETED->value,
+            ]);
+
+            $this->recordHistory(
+                $application,
+                $actor,
+                'akaun_ansuran_selesai',
+                $oldStatus,
+                ApplicationStatus::COMPLETED->value,
+                'Semua ansuran telah dibayar.',
+                ['completed_at' => Carbon::now()->toDateTimeString()],
+            );
+        }
+    }
+
+    public function recordHistory(
+        InstallmentApplication $application,
+        ?User $user,
+        string $action,
+        ?string $oldStatus,
+        ?string $newStatus,
+        ?string $remarks = null,
+        array $metadata = [],
+    ): ApplicationHistory {
+        return ApplicationHistory::create([
+            'installment_application_id' => $application->id,
+            'user_id' => $user?->id,
+            'action' => $action,
+            'old_status' => $oldStatus,
+            'new_status' => $newStatus,
+            'remarks' => $remarks,
+            'metadata' => $metadata ?: null,
+        ]);
+    }
+}
diff --git a/src/artisan b/src/artisan
new file mode 100644
index 0000000..c35e31d
--- /dev/null
+++ b/src/artisan
@@ -0,0 +1,18 @@
+#!/usr/bin/env php
+<?php
+
+use Illuminate\Foundation\Application;
+use Symfony\Component\Console\Input\ArgvInput;
+
+define('LARAVEL_START', microtime(true));
+
+// Register the Composer autoloader...
+require __DIR__.'/vendor/autoload.php';
+
+// Bootstrap Laravel and handle the command...
+/** @var Application $app */
+$app = require_once __DIR__.'/bootstrap/app.php';
+
+$status = $app->handleCommand(new ArgvInput);
+
+exit($status);
diff --git a/src/bootstrap/app.php b/src/bootstrap/app.php
new file mode 100644
index 0000000..e7d33d9
--- /dev/null
+++ b/src/bootstrap/app.php
@@ -0,0 +1,21 @@
+<?php
+
+use Illuminate\Foundation\Application;
+use Illuminate\Foundation\Configuration\Exceptions;
+use Illuminate\Foundation\Configuration\Middleware;
+
+return Application::configure(basePath: dirname(__DIR__))
+    ->withRouting(
+        web: __DIR__.'/../routes/web.php',
+        commands: __DIR__.'/../routes/console.php',
+        health: '/up',
+    )
+    ->withMiddleware(function (Middleware $middleware): void {
+        $middleware->alias([
+            'role' => \App\Http\Middleware\EnsureRole::class,
+            'profile.completed' => \App\Http\Middleware\EnsureProfileCompleted::class,
+        ]);
+    })
+    ->withExceptions(function (Exceptions $exceptions): void {
+        //
+    })->create();
diff --git a/src/bootstrap/cache/.gitignore b/src/bootstrap/cache/.gitignore
new file mode 100644
index 0000000..d6b7ef3
--- /dev/null
+++ b/src/bootstrap/cache/.gitignore
@@ -0,0 +1,2 @@
+*
+!.gitignore
diff --git a/src/bootstrap/providers.php b/src/bootstrap/providers.php
new file mode 100644
index 0000000..fc94ae6
--- /dev/null
+++ b/src/bootstrap/providers.php
@@ -0,0 +1,7 @@
+<?php
+
+use App\Providers\AppServiceProvider;
+
+return [
+    AppServiceProvider::class,
+];
diff --git a/src/composer.json b/src/composer.json
new file mode 100644
index 0000000..4ecb96d
--- /dev/null
+++ b/src/composer.json
@@ -0,0 +1,87 @@
+{
+    "$schema": "https://getcomposer.org/schema.json",
+    "name": "laravel/laravel",
+    "type": "project",
+    "description": "The skeleton application for the Laravel framework.",
+    "keywords": ["laravel", "framework"],
+    "license": "MIT",
+    "require": {
+        "php": "^8.3",
+        "laravel/framework": "^13.8",
+        "laravel/tinker": "^3.0",
+        "maatwebsite/excel": "^3.1"
+    },
+    "require-dev": {
+        "fakerphp/faker": "^1.23",
+        "laravel/pail": "^1.2.5",
+        "laravel/pao": "^1.0.6",
+        "laravel/pint": "^1.27",
+        "mockery/mockery": "^1.6",
+        "nunomaduro/collision": "^8.6",
+        "phpunit/phpunit": "^12.5.12"
+    },
+    "autoload": {
+        "psr-4": {
+            "App\\": "app/",
+            "Database\\Factories\\": "database/factories/",
+            "Database\\Seeders\\": "database/seeders/"
+        }
+    },
+    "autoload-dev": {
+        "psr-4": {
+            "Tests\\": "tests/"
+        }
+    },
+    "scripts": {
+        "setup": [
+            "composer install",
+            "@php -r \"file_exists('.env') || copy('.env.example', '.env');\"",
+            "@php artisan key:generate",
+            "@php artisan migrate --force",
+            "npm install --ignore-scripts",
+            "npm run build"
+        ],
+        "dev": [
+            "Composer\\Config::disableProcessTimeout",
+            "npx concurrently -c \"#93c5fd,#c4b5fd,#fb7185,#fdba74\" \"php artisan serve\" \"php artisan queue:listen --tries=1 --timeout=0\" \"php artisan pail --timeout=0\" \"npm run dev\" --names=server,queue,logs,vite --kill-others"
+        ],
+        "test": [
+            "@php artisan config:clear --ansi @no_additional_args",
+            "@php artisan test"
+        ],
+        "post-autoload-dump": [
+            "Illuminate\\Foundation\\ComposerScripts::postAutoloadDump",
+            "@php artisan package:discover --ansi"
+        ],
+        "post-update-cmd": [
+            "@php artisan vendor:publish --tag=laravel-assets --ansi --force"
+        ],
+        "post-root-package-install": [
+            "@php -r \"file_exists('.env') || copy('.env.example', '.env');\""
+        ],
+        "post-create-project-cmd": [
+            "@php artisan key:generate --ansi",
+            "@php -r \"file_exists('database/database.sqlite') || touch('database/database.sqlite');\"",
+            "@php artisan migrate --graceful --ansi"
+        ],
+        "pre-package-uninstall": [
+            "Illuminate\\Foundation\\ComposerScripts::prePackageUninstall"
+        ]
+    },
+    "extra": {
+        "laravel": {
+            "dont-discover": []
+        }
+    },
+    "config": {
+        "optimize-autoloader": true,
+        "preferred-install": "dist",
+        "sort-packages": true,
+        "allow-plugins": {
+            "pestphp/pest-plugin": true,
+            "php-http/discovery": true
+        }
+    },
+    "minimum-stability": "stable",
+    "prefer-stable": true
+}
diff --git a/src/composer.lock b/src/composer.lock
new file mode 100644
index 0000000..0bc4c49
--- /dev/null
+++ b/src/composer.lock
@@ -0,0 +1,8979 @@
+{
+    "_readme": [
+        "This file locks the dependencies of your project to a known state",
+        "Read more about it at https://getcomposer.org/doc/01-basic-usage.md#installing-dependencies",
+        "This file is @generated automatically"
+    ],
+    "content-hash": "05ee1b581469c7b886fd8697d48d0b89",
+    "packages": [
+        {
+            "name": "brick/math",
+            "version": "0.14.8",
+            "source": {
+                "type": "git",
+                "url": "https://github.com/brick/math.git",
+                "reference": "63422359a44b7f06cae63c3b429b59e8efcc0629"
+            },
+            "dist": {
+                "type": "zip",
+                "url": "https://api.github.com/repos/brick/math/zipball/63422359a44b7f06cae63c3b429b59e8efcc0629",
+                "reference": "63422359a44b7f06cae63c3b429b59e8efcc0629",
+                "shasum": ""
+            },
+            "require": {
+                "php": "^8.2"
+            },
+            "require-dev": {
+                "php-coveralls/php-coveralls": "^2.2",
+                "phpstan/phpstan": "2.1.22",
+                "phpunit/phpunit": "^11.5"
+            },
+            "type": "library",
+            "autoload": {
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+                    "Brick\\Math\\": "src/"
+                }
+            },
+            "notification-url": "https://packagist.org/downloads/",
+            "license": [
+                "MIT"
+            ],
+            "description": "Arbitrary-precision arithmetic library",
+            "keywords": [
+                "Arbitrary-precision",
+                "BigInteger",
+                "BigRational",
+                "arithmetic",
+                "bigdecimal",
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+                "bignumber",
+                "brick",
+                "decimal",
+                "integer",
+                "math",
+                "mathematics",
+                "rational"
+            ],
+            "support": {
+                "issues": "https://github.com/brick/math/issues",
+                "source": "https://github.com/brick/math/tree/0.14.8"
+            },
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+                {
+                    "url": "https://github.com/BenMorel",
+                    "type": "github"
+                }
+            ],
+            "time": "2026-02-10T14:33:43+00:00"
+        },
+        {
+            "name": "carbonphp/carbon-doctrine-types",
+            "version": "3.2.0",
+            "source": {
+                "type": "git",
+                "url": "https://github.com/CarbonPHP/carbon-doctrine-types.git",
+                "reference": "18ba5ddfec8976260ead6e866180bd5d2f71aa1d"
+            },
+            "dist": {
+                "type": "zip",
+                "url": "https://api.github.com/repos/CarbonPHP/carbon-doctrine-types/zipball/18ba5ddfec8976260ead6e866180bd5d2f71aa1d",
+                "reference": "18ba5ddfec8976260ead6e866180bd5d2f71aa1d",
+                "shasum": ""
+            },
+            "require": {
+                "php": "^8.1"
+            },
+            "conflict": {
+                "doctrine/dbal": "<4.0.0 || >=5.0.0"
+            },
+            "require-dev": {
+                "doctrine/dbal": "^4.0.0",
+                "nesbot/carbon": "^2.71.0 || ^3.0.0",
+                "phpunit/phpunit": "^10.3"
+            },
+            "type": "library",
+            "autoload": {
+                "psr-4": {
+                    "Carbon\\Doctrine\\": "src/Carbon/Doctrine/"
+                }
+            },
+            "notification-url": "https://packagist.org/downloads/",
+            "license": [
+                "MIT"
+            ],
+            "authors": [
+                {
+                    "name": "KyleKatarn",
+                    "email": "kylekatarnls@gmail.com"
+                }
+            ],
+            "description": "Types to use Carbon in Doctrine",
+            "keywords": [
+                "carbon",
+                "date",
+                "datetime",
+                "doctrine",
+                "time"
+            ],
+            "support": {
+                "issues": "https://github.com/CarbonPHP/carbon-doctrine-types/issues",
+                "source": "https://github.com/CarbonPHP/carbon-doctrine-types/tree/3.2.0"
+            },
+            "funding": [
+                {
+                    "url": "https://github.com/kylekatarnls",
+                    "type": "github"
+                },
+                {
+                    "url": "https://opencollective.com/Carbon",
+                    "type": "open_collective"
+                },
+                {
+                    "url": "https://tidelift.com/funding/github/packagist/nesbot/carbon",
+                    "type": "tidelift"
+                }
+            ],
+            "time": "2024-02-09T16:56:22+00:00"
+        },
+        {
+            "name": "composer/pcre",
+            "version": "3.3.2",
+            "source": {
+                "type": "git",
+                "url": "https://github.com/composer/pcre.git",
+                "reference": "b2bed4734f0cc156ee1fe9c0da2550420d99a21e"
+            },
+            "dist": {
+                "type": "zip",
+                "url": "https://api.github.com/repos/composer/pcre/zipball/b2bed4734f0cc156ee1fe9c0da2550420d99a21e",
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+                "shasum": ""
+            },
+            "require": {
+                "php": "^7.4 || ^8.0"
+            },
+            "conflict": {
+                "phpstan/phpstan": "<1.11.10"
+            },
+            "require-dev": {
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+                "phpstan/phpstan-strict-rules": "^1 || ^2",
+                "phpunit/phpunit": "^8 || ^9"
+            },
+            "type": "library",
+            "extra": {
+                "phpstan": {
+                    "includes": [
+                        "extension.neon"
+                    ]
+                },
+                "branch-alias": {
+                    "dev-main": "3.x-dev"
+                }
+            },
+            "autoload": {
+                "psr-4": {
+                    "Composer\\Pcre\\": "src"
+                }
+            },
+            "notification-url": "https://packagist.org/downloads/",
+            "license": [
+                "MIT"
+            ],
+            "authors": [
+                {
+                    "name": "Jordi Boggiano",
+                    "email": "j.boggiano@seld.be",
+                    "homepage": "http://seld.be"
+                }
+            ],
+            "description": "PCRE wrapping library that offers type-safe preg_* replacements.",
+            "keywords": [
+                "PCRE",
+                "preg",
+                "regex",
+                "regular expression"
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+            "support": {
+                "issues": "https://github.com/composer/pcre/issues",
+                "source": "https://github.com/composer/pcre/tree/3.3.2"
+            },
+            "funding": [
+                {
+                    "url": "https://packagist.com",
+                    "type": "custom"
+                },
+                {
+                    "url": "https://github.com/composer",
+                    "type": "github"
+                },
+                {
+                    "url": "https://tidelift.com/funding/github/packagist/composer/composer",
+                    "type": "tidelift"
+                }
+            ],
+            "time": "2024-11-12T16:29:46+00:00"
+        },
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+            "version": "3.4.4",
+            "source": {
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+                    "homepage": "http://www.naderman.de"
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+                    "name": "Jordi Boggiano",
+                    "email": "j.boggiano@seld.be",
+                    "homepage": "http://seld.be"
+                },
+                {
+                    "name": "Rob Bast",
+                    "email": "rob.bast@gmail.com",
+                    "homepage": "http://robbast.nl"
+                }
+            ],
+            "description": "Semver library that offers utilities, version constraint parsing and validation.",
+            "keywords": [
+                "semantic",
+                "semver",
+                "validation",
+                "versioning"
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+            "support": {
+                "irc": "ircs://irc.libera.chat:6697/composer",
+                "issues": "https://github.com/composer/semver/issues",
+                "source": "https://github.com/composer/semver/tree/3.4.4"
+            },
+            "funding": [
+                {
+                    "url": "https://packagist.com",
+                    "type": "custom"
+                },
+                {
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+                    "type": "github"
+                }
+            ],
+            "time": "2025-08-20T19:15:30+00:00"
+        },
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+            "name": "dflydev/dot-access-data",
+            "version": "v3.0.3",
+            "source": {
+                "type": "git",
+                "url": "https://github.com/dflydev/dflydev-dot-access-data.git",
+                "reference": "a23a2bf4f31d3518f3ecb38660c95715dfead60f"
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+                "shasum": ""
+            },
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+            },
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+                "phpunit/phpunit": "^7.5 || ^8.5 || ^9.3",
+                "scrutinizer/ocular": "1.6.0",
+                "squizlabs/php_codesniffer": "^3.5",
+                "vimeo/psalm": "^4.0.0"
+            },
+            "type": "library",
+            "extra": {
+                "branch-alias": {
+                    "dev-main": "3.x-dev"
+                }
+            },
+            "autoload": {
+                "psr-4": {
+                    "Dflydev\\DotAccessData\\": "src/"
+                }
+            },
+            "notification-url": "https://packagist.org/downloads/",
+            "license": [
+                "MIT"
+            ],
+            "authors": [
+                {
+                    "name": "Dragonfly Development Inc.",
+                    "email": "info@dflydev.com",
+                    "homepage": "http://dflydev.com"
+                },
+                {
+                    "name": "Beau Simensen",
+                    "email": "beau@dflydev.com",
+                    "homepage": "http://beausimensen.com"
+                },
+                {
+                    "name": "Carlos Frutos",
+                    "email": "carlos@kiwing.it",
+                    "homepage": "https://github.com/cfrutos"
+                },
+                {
+                    "name": "Colin O'Dell",
+                    "email": "colinodell@gmail.com",
+                    "homepage": "https://www.colinodell.com"
+                }
+            ],
+            "description": "Given a deep data structure, access data by dot notation.",
+            "homepage": "https://github.com/dflydev/dflydev-dot-access-data",
+            "keywords": [
+                "access",
+                "data",
+                "dot",
+                "notation"
+            ],
+            "support": {
+                "issues": "https://github.com/dflydev/dflydev-dot-access-data/issues",
+                "source": "https://github.com/dflydev/dflydev-dot-access-data/tree/v3.0.3"
+            },
+            "time": "2024-07-08T12:26:09+00:00"
+        },
+        {
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+            "version": "2.1.0",
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+                "shasum": ""
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+            },
+            "require-dev": {
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+                "phpstan/phpstan": "^1.12 || ^2.0",
+                "phpstan/phpstan-phpunit": "^1.4 || ^2.0",
+                "phpstan/phpstan-strict-rules": "^1.6 || ^2.0",
+                "phpunit/phpunit": "^8.5 || ^12.2"
+            },
+            "type": "library",
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+                    "Doctrine\\Inflector\\": "src"
+                }
+            },
+            "notification-url": "https://packagist.org/downloads/",
+            "license": [
+                "MIT"
+            ],
+            "authors": [
+                {
+                    "name": "Guilherme Blanco",
+                    "email": "guilhermeblanco@gmail.com"
+                },
+                {
+                    "name": "Roman Borschel",
+                    "email": "roman@code-factory.org"
+                },
+                {
+                    "name": "Benjamin Eberlei",
+                    "email": "kontakt@beberlei.de"
+                },
+                {
+                    "name": "Jonathan Wage",
+                    "email": "jonwage@gmail.com"
+                },
+                {
+                    "name": "Johannes Schmitt",
+                    "email": "schmittjoh@gmail.com"
+                }
+            ],
+            "description": "PHP Doctrine Inflector is a small library that can perform string manipulations with regard to upper/lowercase and singular/plural forms of words.",
+            "homepage": "https://www.doctrine-project.org/projects/inflector.html",
+            "keywords": [
+                "inflection",
+                "inflector",
+                "lowercase",
+                "manipulation",
+                "php",
+                "plural",
+                "singular",
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+                "uppercase",
+                "words"
+            ],
+            "support": {
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+                "source": "https://github.com/doctrine/inflector/tree/2.1.0"
+            },
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+            ],
+            "time": "2025-08-10T19:31:58+00:00"
+        },
+        {
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+            "version": "3.0.1",
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+            },
+            "require": {
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+            },
+            "type": "library",
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+                }
+            },
+            "notification-url": "https://packagist.org/downloads/",
+            "license": [
+                "MIT"
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+                    "email": "guilhermeblanco@gmail.com"
+                },
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+                    "email": "roman@code-factory.org"
+                },
+                {
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+                    "email": "schmittjoh@gmail.com"
+                }
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+            "time": "2026-01-02T08:56:05+00:00"
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+                },
+                "branch-alias": {
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+            },
+            "notification-url": "https://packagist.org/downloads/",
+            "license": [
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+                    "email": "brian@nesbot.com",
+                    "homepage": "https://markido.com"
+                },
+                {
+                    "name": "kylekatarnls",
+                    "homepage": "https://github.com/kylekatarnls"
+                }
+            ],
+            "description": "An API extension for DateTime that supports 281 different languages.",
+            "homepage": "https://carbonphp.github.io/carbon/",
+            "keywords": [
+                "date",
+                "datetime",
+                "time"
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+            "support": {
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+                "issues": "https://github.com/CarbonPHP/carbon/issues",
+                "source": "https://github.com/CarbonPHP/carbon"
+            },
+            "funding": [
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+                    "type": "github"
+                },
+                {
+                    "url": "https://opencollective.com/Carbon#sponsor",
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+                },
+                {
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+            "time": "2026-04-07T09:57:54+00:00"
+        },
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+                "reference": "f0ab1a3cda782dbc5da270d28545236aa80c4002",
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+            },
+            "require": {
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+                "php": "8.1 - 8.5"
+            },
+            "require-dev": {
+                "nette/phpstan-rules": "^1.0",
+                "nette/tester": "^2.6",
+                "phpstan/extension-installer": "^1.4@stable",
+                "phpstan/phpstan": "^2.1.39@stable",
+                "tracy/tracy": "^2.8"
+            },
+            "type": "library",
+            "extra": {
+                "branch-alias": {
+                    "dev-master": "1.3-dev"
+                }
+            },
+            "autoload": {
+                "psr-4": {
+                    "Nette\\": "src"
+                },
+                "classmap": [
+                    "src/"
+                ]
+            },
+            "notification-url": "https://packagist.org/downloads/",
+            "license": [
+                "BSD-3-Clause",
+                "GPL-2.0-only",
+                "GPL-3.0-only"
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+            "authors": [
+                {
+                    "name": "David Grudl",
+                    "homepage": "https://davidgrudl.com"
+                },
+                {
+                    "name": "Nette Community",
+                    "homepage": "https://nette.org/contributors"
+                }
+            ],
+            "description": "📐 Nette Schema: validating data structures against a given Schema.",
+            "homepage": "https://nette.org",
+            "keywords": [
+                "config",
+                "nette"
+            ],
+            "support": {
+                "issues": "https://github.com/nette/schema/issues",
+                "source": "https://github.com/nette/schema/tree/v1.3.5"
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+            "time": "2026-02-23T03:47:12+00:00"
+        },
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+            "version": "v4.1.4",
+            "source": {
+                "type": "git",
+                "url": "https://github.com/nette/utils.git",
+                "reference": "7da6c396d7ebe142bc857c20479d5e70a5e1aac7"
+            },
+            "dist": {
+                "type": "zip",
+                "url": "https://api.github.com/repos/nette/utils/zipball/7da6c396d7ebe142bc857c20479d5e70a5e1aac7",
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+                "phpstan/phpstan": "^2.1@stable",
+                "tracy/tracy": "^2.9"
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+            "suggest": {
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+                "ext-iconv": "to use Strings::webalize(), toAscii(), chr() and reverse()",
+                "ext-intl": "to use Strings::webalize(), toAscii(), normalize() and compare()",
+                "ext-json": "to use Nette\\Utils\\Json",
+                "ext-mbstring": "to use Strings::lower() etc...",
+                "ext-tokenizer": "to use Nette\\Utils\\Reflection::getUseStatements()"
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+            "type": "library",
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+            },
+            "time": "2026-05-11T20:49:54+00:00"
+        },
+        {
+            "name": "nikic/php-parser",
+            "version": "v5.7.0",
+            "source": {
+                "type": "git",
+                "url": "https://github.com/nikic/PHP-Parser.git",
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+                "php": ">=7.4"
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+            "require-dev": {
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+            "bin": [
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+                }
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+            "description": "A PHP parser written in PHP",
+            "keywords": [
+                "parser",
+                "php"
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+            "support": {
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+                "source": "https://github.com/nikic/PHP-Parser/tree/v5.7.0"
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+                "shasum": ""
+            },
+            "require": {
+                "php": ">=8.3"
+            },
+            "type": "library",
+            "extra": {
+                "branch-alias": {
+                    "dev-main": "6.0-dev"
+                }
+            },
+            "autoload": {
+                "classmap": [
+                    "src/"
+                ]
+            },
+            "notification-url": "https://packagist.org/downloads/",
+            "license": [
+                "BSD-3-Clause"
+            ],
+            "authors": [
+                {
+                    "name": "Sebastian Bergmann",
+                    "email": "sebastian@phpunit.de",
+                    "role": "lead"
+                }
+            ],
+            "description": "Library that helps with managing the version number of Git-hosted PHP projects",
+            "homepage": "https://github.com/sebastianbergmann/version",
+            "support": {
+                "issues": "https://github.com/sebastianbergmann/version/issues",
+                "security": "https://github.com/sebastianbergmann/version/security/policy",
+                "source": "https://github.com/sebastianbergmann/version/tree/6.0.0"
+            },
+            "funding": [
+                {
+                    "url": "https://github.com/sebastianbergmann",
+                    "type": "github"
+                }
+            ],
+            "time": "2025-02-07T05:00:38+00:00"
+        },
+        {
+            "name": "staabm/side-effects-detector",
+            "version": "1.0.5",
+            "source": {
+                "type": "git",
+                "url": "https://github.com/staabm/side-effects-detector.git",
+                "reference": "d8334211a140ce329c13726d4a715adbddd0a163"
+            },
+            "dist": {
+                "type": "zip",
+                "url": "https://api.github.com/repos/staabm/side-effects-detector/zipball/d8334211a140ce329c13726d4a715adbddd0a163",
+                "reference": "d8334211a140ce329c13726d4a715adbddd0a163",
+                "shasum": ""
+            },
+            "require": {
+                "ext-tokenizer": "*",
+                "php": "^7.4 || ^8.0"
+            },
+            "require-dev": {
+                "phpstan/extension-installer": "^1.4.3",
+                "phpstan/phpstan": "^1.12.6",
+                "phpunit/phpunit": "^9.6.21",
+                "symfony/var-dumper": "^5.4.43",
+                "tomasvotruba/type-coverage": "1.0.0",
+                "tomasvotruba/unused-public": "1.0.0"
+            },
+            "type": "library",
+            "autoload": {
+                "classmap": [
+                    "lib/"
+                ]
+            },
+            "notification-url": "https://packagist.org/downloads/",
+            "license": [
+                "MIT"
+            ],
+            "description": "A static analysis tool to detect side effects in PHP code",
+            "keywords": [
+                "static analysis"
+            ],
+            "support": {
+                "issues": "https://github.com/staabm/side-effects-detector/issues",
+                "source": "https://github.com/staabm/side-effects-detector/tree/1.0.5"
+            },
+            "funding": [
+                {
+                    "url": "https://github.com/staabm",
+                    "type": "github"
+                }
+            ],
+            "time": "2024-10-20T05:08:20+00:00"
+        },
+        {
+            "name": "theseer/tokenizer",
+            "version": "2.0.1",
+            "source": {
+                "type": "git",
+                "url": "https://github.com/theseer/tokenizer.git",
+                "reference": "7989e43bf381af0eac72e4f0ca5bcbfa81658be4"
+            },
+            "dist": {
+                "type": "zip",
+                "url": "https://api.github.com/repos/theseer/tokenizer/zipball/7989e43bf381af0eac72e4f0ca5bcbfa81658be4",
+                "reference": "7989e43bf381af0eac72e4f0ca5bcbfa81658be4",
+                "shasum": ""
+            },
+            "require": {
+                "ext-dom": "*",
+                "ext-tokenizer": "*",
+                "ext-xmlwriter": "*",
+                "php": "^8.1"
+            },
+            "type": "library",
+            "autoload": {
+                "classmap": [
+                    "src/"
+                ]
+            },
+            "notification-url": "https://packagist.org/downloads/",
+            "license": [
+                "BSD-3-Clause"
+            ],
+            "authors": [
+                {
+                    "name": "Arne Blankerts",
+                    "email": "arne@blankerts.de",
+                    "role": "Developer"
+                }
+            ],
+            "description": "A small library for converting tokenized PHP source code into XML and potentially other formats",
+            "support": {
+                "issues": "https://github.com/theseer/tokenizer/issues",
+                "source": "https://github.com/theseer/tokenizer/tree/2.0.1"
+            },
+            "funding": [
+                {
+                    "url": "https://github.com/theseer",
+                    "type": "github"
+                }
+            ],
+            "time": "2025-12-08T11:19:18+00:00"
+        }
+    ],
+    "aliases": [],
+    "minimum-stability": "stable",
+    "stability-flags": {},
+    "prefer-stable": true,
+    "prefer-lowest": false,
+    "platform": {
+        "php": "^8.3"
+    },
+    "platform-dev": {},
+    "plugin-api-version": "2.9.0"
+}
diff --git a/src/config/app.php b/src/config/app.php
new file mode 100644
index 0000000..5ada68f
--- /dev/null
+++ b/src/config/app.php
@@ -0,0 +1,126 @@
+<?php
+
+return [
+
+    /*
+    |--------------------------------------------------------------------------
+    | Application Name
+    |--------------------------------------------------------------------------
+    |
+    | This value is the name of your application, which will be used when the
+    | framework needs to place the application's name in a notification or
+    | other UI elements where an application name needs to be displayed.
+    |
+    */
+
+    'name' => env('APP_NAME', 'Laravel'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Application Environment
+    |--------------------------------------------------------------------------
+    |
+    | This value determines the "environment" your application is currently
+    | running in. This may determine how you prefer to configure various
+    | services the application utilizes. Set this in your ".env" file.
+    |
+    */
+
+    'env' => env('APP_ENV', 'production'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Application Debug Mode
+    |--------------------------------------------------------------------------
+    |
+    | When your application is in debug mode, detailed error messages with
+    | stack traces will be shown on every error that occurs within your
+    | application. If disabled, a simple generic error page is shown.
+    |
+    */
+
+    'debug' => (bool) env('APP_DEBUG', false),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Application URL
+    |--------------------------------------------------------------------------
+    |
+    | This URL is used by the console to properly generate URLs when using
+    | the Artisan command line tool. You should set this to the root of
+    | the application so that it's available within Artisan commands.
+    |
+    */
+
+    'url' => env('APP_URL', 'http://localhost'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Application Timezone
+    |--------------------------------------------------------------------------
+    |
+    | Here you may specify the default timezone for your application, which
+    | will be used by the PHP date and date-time functions. The timezone
+    | is set to "UTC" by default as it is suitable for most use cases.
+    |
+    */
+
+    'timezone' => env('APP_TIMEZONE', 'Asia/Kuala_Lumpur'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Application Locale Configuration
+    |--------------------------------------------------------------------------
+    |
+    | The application locale determines the default locale that will be used
+    | by Laravel's translation / localization methods. This option can be
+    | set to any locale for which you plan to have translation strings.
+    |
+    */
+
+    'locale' => env('APP_LOCALE', 'en'),
+
+    'fallback_locale' => env('APP_FALLBACK_LOCALE', 'en'),
+
+    'faker_locale' => env('APP_FAKER_LOCALE', 'en_US'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Encryption Key
+    |--------------------------------------------------------------------------
+    |
+    | This key is utilized by Laravel's encryption services and should be set
+    | to a random, 32 character string to ensure that all encrypted values
+    | are secure. You should do this prior to deploying the application.
+    |
+    */
+
+    'cipher' => 'AES-256-CBC',
+
+    'key' => env('APP_KEY'),
+
+    'previous_keys' => [
+        ...array_filter(
+            explode(',', (string) env('APP_PREVIOUS_KEYS', ''))
+        ),
+    ],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Maintenance Mode Driver
+    |--------------------------------------------------------------------------
+    |
+    | These configuration options determine the driver used to determine and
+    | manage Laravel's "maintenance mode" status. The "cache" driver will
+    | allow maintenance mode to be controlled across multiple machines.
+    |
+    | Supported drivers: "file", "cache"
+    |
+    */
+
+    'maintenance' => [
+        'driver' => env('APP_MAINTENANCE_DRIVER', 'file'),
+        'store' => env('APP_MAINTENANCE_STORE', 'database'),
+    ],
+
+];
diff --git a/src/config/auth.php b/src/config/auth.php
new file mode 100644
index 0000000..d7568ff
--- /dev/null
+++ b/src/config/auth.php
@@ -0,0 +1,117 @@
+<?php
+
+use App\Models\User;
+
+return [
+
+    /*
+    |--------------------------------------------------------------------------
+    | Authentication Defaults
+    |--------------------------------------------------------------------------
+    |
+    | This option defines the default authentication "guard" and password
+    | reset "broker" for your application. You may change these values
+    | as required, but they're a perfect start for most applications.
+    |
+    */
+
+    'defaults' => [
+        'guard' => env('AUTH_GUARD', 'web'),
+        'passwords' => env('AUTH_PASSWORD_BROKER', 'users'),
+    ],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Authentication Guards
+    |--------------------------------------------------------------------------
+    |
+    | Next, you may define every authentication guard for your application.
+    | Of course, a great default configuration has been defined for you
+    | which utilizes session storage plus the Eloquent user provider.
+    |
+    | All authentication guards have a user provider, which defines how the
+    | users are actually retrieved out of your database or other storage
+    | system used by the application. Typically, Eloquent is utilized.
+    |
+    | Supported: "session"
+    |
+    */
+
+    'guards' => [
+        'web' => [
+            'driver' => 'session',
+            'provider' => 'users',
+        ],
+    ],
+
+    /*
+    |--------------------------------------------------------------------------
+    | User Providers
+    |--------------------------------------------------------------------------
+    |
+    | All authentication guards have a user provider, which defines how the
+    | users are actually retrieved out of your database or other storage
+    | system used by the application. Typically, Eloquent is utilized.
+    |
+    | If you have multiple user tables or models you may configure multiple
+    | providers to represent the model / table. These providers may then
+    | be assigned to any extra authentication guards you have defined.
+    |
+    | Supported: "database", "eloquent"
+    |
+    */
+
+    'providers' => [
+        'users' => [
+            'driver' => 'eloquent',
+            'model' => env('AUTH_MODEL', User::class),
+        ],
+
+        // 'users' => [
+        //     'driver' => 'database',
+        //     'table' => 'users',
+        // ],
+    ],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Resetting Passwords
+    |--------------------------------------------------------------------------
+    |
+    | These configuration options specify the behavior of Laravel's password
+    | reset functionality, including the table utilized for token storage
+    | and the user provider that is invoked to actually retrieve users.
+    |
+    | The expiry time is the number of minutes that each reset token will be
+    | considered valid. This security feature keeps tokens short-lived so
+    | they have less time to be guessed. You may change this as needed.
+    |
+    | The throttle setting is the number of seconds a user must wait before
+    | generating more password reset tokens. This prevents the user from
+    | quickly generating a very large amount of password reset tokens.
+    |
+    */
+
+    'passwords' => [
+        'users' => [
+            'provider' => 'users',
+            'table' => env('AUTH_PASSWORD_RESET_TOKEN_TABLE', 'password_reset_tokens'),
+            'expire' => 60,
+            'throttle' => 60,
+        ],
+    ],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Password Confirmation Timeout
+    |--------------------------------------------------------------------------
+    |
+    | Here you may define the number of seconds before a password confirmation
+    | window expires and users are asked to re-enter their password via the
+    | confirmation screen. By default, the timeout lasts for three hours.
+    |
+    */
+
+    'password_timeout' => env('AUTH_PASSWORD_TIMEOUT', 10800),
+
+];
diff --git a/src/config/cache.php b/src/config/cache.php
new file mode 100644
index 0000000..c68acdf
--- /dev/null
+++ b/src/config/cache.php
@@ -0,0 +1,130 @@
+<?php
+
+use Illuminate\Support\Str;
+
+return [
+
+    /*
+    |--------------------------------------------------------------------------
+    | Default Cache Store
+    |--------------------------------------------------------------------------
+    |
+    | This option controls the default cache store that will be used by the
+    | framework. This connection is utilized if another isn't explicitly
+    | specified when running a cache operation inside the application.
+    |
+    */
+
+    'default' => env('CACHE_STORE', 'database'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Cache Stores
+    |--------------------------------------------------------------------------
+    |
+    | Here you may define all of the cache "stores" for your application as
+    | well as their drivers. You may even define multiple stores for the
+    | same cache driver to group types of items stored in your caches.
+    |
+    | Supported drivers: "array", "database", "file", "memcached",
+    |                    "redis", "dynamodb", "octane",
+    |                    "failover", "null"
+    |
+    */
+
+    'stores' => [
+
+        'array' => [
+            'driver' => 'array',
+            'serialize' => false,
+        ],
+
+        'database' => [
+            'driver' => 'database',
+            'connection' => env('DB_CACHE_CONNECTION'),
+            'table' => env('DB_CACHE_TABLE', 'cache'),
+            'lock_connection' => env('DB_CACHE_LOCK_CONNECTION'),
+            'lock_table' => env('DB_CACHE_LOCK_TABLE'),
+        ],
+
+        'file' => [
+            'driver' => 'file',
+            'path' => storage_path('framework/cache/data'),
+            'lock_path' => storage_path('framework/cache/data'),
+        ],
+
+        'memcached' => [
+            'driver' => 'memcached',
+            'persistent_id' => env('MEMCACHED_PERSISTENT_ID'),
+            'sasl' => [
+                env('MEMCACHED_USERNAME'),
+                env('MEMCACHED_PASSWORD'),
+            ],
+            'options' => [
+                // Memcached::OPT_CONNECT_TIMEOUT => 2000,
+            ],
+            'servers' => [
+                [
+                    'host' => env('MEMCACHED_HOST', '127.0.0.1'),
+                    'port' => env('MEMCACHED_PORT', 11211),
+                    'weight' => 100,
+                ],
+            ],
+        ],
+
+        'redis' => [
+            'driver' => 'redis',
+            'connection' => env('REDIS_CACHE_CONNECTION', 'cache'),
+            'lock_connection' => env('REDIS_CACHE_LOCK_CONNECTION', 'default'),
+        ],
+
+        'dynamodb' => [
+            'driver' => 'dynamodb',
+            'key' => env('AWS_ACCESS_KEY_ID'),
+            'secret' => env('AWS_SECRET_ACCESS_KEY'),
+            'region' => env('AWS_DEFAULT_REGION', 'us-east-1'),
+            'table' => env('DYNAMODB_CACHE_TABLE', 'cache'),
+            'endpoint' => env('DYNAMODB_ENDPOINT'),
+        ],
+
+        'octane' => [
+            'driver' => 'octane',
+        ],
+
+        'failover' => [
+            'driver' => 'failover',
+            'stores' => [
+                'database',
+                'array',
+            ],
+        ],
+
+    ],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Cache Key Prefix
+    |--------------------------------------------------------------------------
+    |
+    | When utilizing the APC, database, memcached, Redis, and DynamoDB cache
+    | stores, there might be other applications using the same cache. For
+    | that reason, you may prefix every cache key to avoid collisions.
+    |
+    */
+
+    'prefix' => env('CACHE_PREFIX', Str::slug((string) env('APP_NAME', 'laravel')).'-cache-'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Serializable Classes
+    |--------------------------------------------------------------------------
+    |
+    | This value determines the classes that can be unserialized from cache
+    | storage. By default, no PHP classes will be unserialized from your
+    | cache to prevent gadget chain attacks if your APP_KEY is leaked.
+    |
+    */
+
+    'serializable_classes' => false,
+
+];
diff --git a/src/config/database.php b/src/config/database.php
new file mode 100644
index 0000000..abbb88e
--- /dev/null
+++ b/src/config/database.php
@@ -0,0 +1,184 @@
+<?php
+
+use Illuminate\Support\Str;
+use Pdo\Mysql;
+
+return [
+
+    /*
+    |--------------------------------------------------------------------------
+    | Default Database Connection Name
+    |--------------------------------------------------------------------------
+    |
+    | Here you may specify which of the database connections below you wish
+    | to use as your default connection for database operations. This is
+    | the connection which will be utilized unless another connection
+    | is explicitly specified when you execute a query / statement.
+    |
+    */
+
+    'default' => env('DB_CONNECTION', 'sqlite'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Database Connections
+    |--------------------------------------------------------------------------
+    |
+    | Below are all of the database connections defined for your application.
+    | An example configuration is provided for each database system which
+    | is supported by Laravel. You're free to add / remove connections.
+    |
+    */
+
+    'connections' => [
+
+        'sqlite' => [
+            'driver' => 'sqlite',
+            'url' => env('DB_URL'),
+            'database' => env('DB_DATABASE', database_path('database.sqlite')),
+            'prefix' => '',
+            'foreign_key_constraints' => env('DB_FOREIGN_KEYS', true),
+            'busy_timeout' => null,
+            'journal_mode' => null,
+            'synchronous' => null,
+            'transaction_mode' => 'DEFERRED',
+        ],
+
+        'mysql' => [
+            'driver' => 'mysql',
+            'url' => env('DB_URL'),
+            'host' => env('DB_HOST', '127.0.0.1'),
+            'port' => env('DB_PORT', '3306'),
+            'database' => env('DB_DATABASE', 'laravel'),
+            'username' => env('DB_USERNAME', 'root'),
+            'password' => env('DB_PASSWORD', ''),
+            'unix_socket' => env('DB_SOCKET', ''),
+            'charset' => env('DB_CHARSET', 'utf8mb4'),
+            'collation' => env('DB_COLLATION', 'utf8mb4_unicode_ci'),
+            'prefix' => '',
+            'prefix_indexes' => true,
+            'strict' => true,
+            'engine' => null,
+            'options' => extension_loaded('pdo_mysql') ? array_filter([
+                Mysql::ATTR_SSL_CA => env('MYSQL_ATTR_SSL_CA'),
+            ]) : [],
+        ],
+
+        'mariadb' => [
+            'driver' => 'mariadb',
+            'url' => env('DB_URL'),
+            'host' => env('DB_HOST', '127.0.0.1'),
+            'port' => env('DB_PORT', '3306'),
+            'database' => env('DB_DATABASE', 'laravel'),
+            'username' => env('DB_USERNAME', 'root'),
+            'password' => env('DB_PASSWORD', ''),
+            'unix_socket' => env('DB_SOCKET', ''),
+            'charset' => env('DB_CHARSET', 'utf8mb4'),
+            'collation' => env('DB_COLLATION', 'utf8mb4_unicode_ci'),
+            'prefix' => '',
+            'prefix_indexes' => true,
+            'strict' => true,
+            'engine' => null,
+            'options' => extension_loaded('pdo_mysql') ? array_filter([
+                Mysql::ATTR_SSL_CA => env('MYSQL_ATTR_SSL_CA'),
+            ]) : [],
+        ],
+
+        'pgsql' => [
+            'driver' => 'pgsql',
+            'url' => env('DB_URL'),
+            'host' => env('DB_HOST', '127.0.0.1'),
+            'port' => env('DB_PORT', '5432'),
+            'database' => env('DB_DATABASE', 'laravel'),
+            'username' => env('DB_USERNAME', 'root'),
+            'password' => env('DB_PASSWORD', ''),
+            'charset' => env('DB_CHARSET', 'utf8'),
+            'prefix' => '',
+            'prefix_indexes' => true,
+            'search_path' => 'public',
+            'sslmode' => env('DB_SSLMODE', 'prefer'),
+        ],
+
+        'sqlsrv' => [
+            'driver' => 'sqlsrv',
+            'url' => env('DB_URL'),
+            'host' => env('DB_HOST', 'localhost'),
+            'port' => env('DB_PORT', '1433'),
+            'database' => env('DB_DATABASE', 'laravel'),
+            'username' => env('DB_USERNAME', 'root'),
+            'password' => env('DB_PASSWORD', ''),
+            'charset' => env('DB_CHARSET', 'utf8'),
+            'prefix' => '',
+            'prefix_indexes' => true,
+            // 'encrypt' => env('DB_ENCRYPT', 'yes'),
+            // 'trust_server_certificate' => env('DB_TRUST_SERVER_CERTIFICATE', 'false'),
+        ],
+
+    ],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Migration Repository Table
+    |--------------------------------------------------------------------------
+    |
+    | This table keeps track of all the migrations that have already run for
+    | your application. Using this information, we can determine which of
+    | the migrations on disk haven't actually been run on the database.
+    |
+    */
+
+    'migrations' => [
+        'table' => 'migrations',
+        'update_date_on_publish' => true,
+    ],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Redis Databases
+    |--------------------------------------------------------------------------
+    |
+    | Redis is an open source, fast, and advanced key-value store that also
+    | provides a richer body of commands than a typical key-value system
+    | such as Memcached. You may define your connection settings here.
+    |
+    */
+
+    'redis' => [
+
+        'client' => env('REDIS_CLIENT', 'phpredis'),
+
+        'options' => [
+            'cluster' => env('REDIS_CLUSTER', 'redis'),
+            'prefix' => env('REDIS_PREFIX', Str::slug((string) env('APP_NAME', 'laravel')).'-database-'),
+            'persistent' => env('REDIS_PERSISTENT', false),
+        ],
+
+        'default' => [
+            'url' => env('REDIS_URL'),
+            'host' => env('REDIS_HOST', '127.0.0.1'),
+            'username' => env('REDIS_USERNAME'),
+            'password' => env('REDIS_PASSWORD'),
+            'port' => env('REDIS_PORT', '6379'),
+            'database' => env('REDIS_DB', '0'),
+            'max_retries' => env('REDIS_MAX_RETRIES', 3),
+            'backoff_algorithm' => env('REDIS_BACKOFF_ALGORITHM', 'decorrelated_jitter'),
+            'backoff_base' => env('REDIS_BACKOFF_BASE', 100),
+            'backoff_cap' => env('REDIS_BACKOFF_CAP', 1000),
+        ],
+
+        'cache' => [
+            'url' => env('REDIS_URL'),
+            'host' => env('REDIS_HOST', '127.0.0.1'),
+            'username' => env('REDIS_USERNAME'),
+            'password' => env('REDIS_PASSWORD'),
+            'port' => env('REDIS_PORT', '6379'),
+            'database' => env('REDIS_CACHE_DB', '1'),
+            'max_retries' => env('REDIS_MAX_RETRIES', 3),
+            'backoff_algorithm' => env('REDIS_BACKOFF_ALGORITHM', 'decorrelated_jitter'),
+            'backoff_base' => env('REDIS_BACKOFF_BASE', 100),
+            'backoff_cap' => env('REDIS_BACKOFF_CAP', 1000),
+        ],
+
+    ],
+
+];
diff --git a/src/config/filesystems.php b/src/config/filesystems.php
new file mode 100644
index 0000000..37d8fca
--- /dev/null
+++ b/src/config/filesystems.php
@@ -0,0 +1,80 @@
+<?php
+
+return [
+
+    /*
+    |--------------------------------------------------------------------------
+    | Default Filesystem Disk
+    |--------------------------------------------------------------------------
+    |
+    | Here you may specify the default filesystem disk that should be used
+    | by the framework. The "local" disk, as well as a variety of cloud
+    | based disks are available to your application for file storage.
+    |
+    */
+
+    'default' => env('FILESYSTEM_DISK', 'local'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Filesystem Disks
+    |--------------------------------------------------------------------------
+    |
+    | Below you may configure as many filesystem disks as necessary, and you
+    | may even configure multiple disks for the same driver. Examples for
+    | most supported storage drivers are configured here for reference.
+    |
+    | Supported drivers: "local", "ftp", "sftp", "s3"
+    |
+    */
+
+    'disks' => [
+
+        'local' => [
+            'driver' => 'local',
+            'root' => storage_path('app/private'),
+            'serve' => true,
+            'throw' => false,
+            'report' => false,
+        ],
+
+        'public' => [
+            'driver' => 'local',
+            'root' => storage_path('app/public'),
+            'url' => rtrim(env('APP_URL', 'http://localhost'), '/').'/storage',
+            'visibility' => 'public',
+            'throw' => false,
+            'report' => false,
+        ],
+
+        's3' => [
+            'driver' => 's3',
+            'key' => env('AWS_ACCESS_KEY_ID'),
+            'secret' => env('AWS_SECRET_ACCESS_KEY'),
+            'region' => env('AWS_DEFAULT_REGION'),
+            'bucket' => env('AWS_BUCKET'),
+            'url' => env('AWS_URL'),
+            'endpoint' => env('AWS_ENDPOINT'),
+            'use_path_style_endpoint' => env('AWS_USE_PATH_STYLE_ENDPOINT', false),
+            'throw' => false,
+            'report' => false,
+        ],
+
+    ],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Symbolic Links
+    |--------------------------------------------------------------------------
+    |
+    | Here you may configure the symbolic links that will be created when the
+    | `storage:link` Artisan command is executed. The array keys should be
+    | the locations of the links and the values should be their targets.
+    |
+    */
+
+    'links' => [
+        public_path('storage') => storage_path('app/public'),
+    ],
+
+];
diff --git a/src/config/logging.php b/src/config/logging.php
new file mode 100644
index 0000000..b09cb25
--- /dev/null
+++ b/src/config/logging.php
@@ -0,0 +1,132 @@
+<?php
+
+use Monolog\Handler\NullHandler;
+use Monolog\Handler\StreamHandler;
+use Monolog\Handler\SyslogUdpHandler;
+use Monolog\Processor\PsrLogMessageProcessor;
+
+return [
+
+    /*
+    |--------------------------------------------------------------------------
+    | Default Log Channel
+    |--------------------------------------------------------------------------
+    |
+    | This option defines the default log channel that is utilized to write
+    | messages to your logs. The value provided here should match one of
+    | the channels present in the list of "channels" configured below.
+    |
+    */
+
+    'default' => env('LOG_CHANNEL', 'stack'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Deprecations Log Channel
+    |--------------------------------------------------------------------------
+    |
+    | This option controls the log channel that should be used to log warnings
+    | regarding deprecated PHP and library features. This allows you to get
+    | your application ready for upcoming major versions of dependencies.
+    |
+    */
+
+    'deprecations' => [
+        'channel' => env('LOG_DEPRECATIONS_CHANNEL', 'null'),
+        'trace' => env('LOG_DEPRECATIONS_TRACE', false),
+    ],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Log Channels
+    |--------------------------------------------------------------------------
+    |
+    | Here you may configure the log channels for your application. Laravel
+    | utilizes the Monolog PHP logging library, which includes a variety
+    | of powerful log handlers and formatters that you're free to use.
+    |
+    | Available drivers: "single", "daily", "slack", "syslog",
+    |                    "errorlog", "monolog", "custom", "stack"
+    |
+    */
+
+    'channels' => [
+
+        'stack' => [
+            'driver' => 'stack',
+            'channels' => explode(',', (string) env('LOG_STACK', 'single')),
+            'ignore_exceptions' => false,
+        ],
+
+        'single' => [
+            'driver' => 'single',
+            'path' => storage_path('logs/laravel.log'),
+            'level' => env('LOG_LEVEL', 'debug'),
+            'replace_placeholders' => true,
+        ],
+
+        'daily' => [
+            'driver' => 'daily',
+            'path' => storage_path('logs/laravel.log'),
+            'level' => env('LOG_LEVEL', 'debug'),
+            'days' => env('LOG_DAILY_DAYS', 14),
+            'replace_placeholders' => true,
+        ],
+
+        'slack' => [
+            'driver' => 'slack',
+            'url' => env('LOG_SLACK_WEBHOOK_URL'),
+            'username' => env('LOG_SLACK_USERNAME', env('APP_NAME', 'Laravel')),
+            'emoji' => env('LOG_SLACK_EMOJI', ':boom:'),
+            'level' => env('LOG_LEVEL', 'critical'),
+            'replace_placeholders' => true,
+        ],
+
+        'papertrail' => [
+            'driver' => 'monolog',
+            'level' => env('LOG_LEVEL', 'debug'),
+            'handler' => env('LOG_PAPERTRAIL_HANDLER', SyslogUdpHandler::class),
+            'handler_with' => [
+                'host' => env('PAPERTRAIL_URL'),
+                'port' => env('PAPERTRAIL_PORT'),
+                'connectionString' => 'tls://'.env('PAPERTRAIL_URL').':'.env('PAPERTRAIL_PORT'),
+            ],
+            'processors' => [PsrLogMessageProcessor::class],
+        ],
+
+        'stderr' => [
+            'driver' => 'monolog',
+            'level' => env('LOG_LEVEL', 'debug'),
+            'handler' => StreamHandler::class,
+            'handler_with' => [
+                'stream' => 'php://stderr',
+            ],
+            'formatter' => env('LOG_STDERR_FORMATTER'),
+            'processors' => [PsrLogMessageProcessor::class],
+        ],
+
+        'syslog' => [
+            'driver' => 'syslog',
+            'level' => env('LOG_LEVEL', 'debug'),
+            'facility' => env('LOG_SYSLOG_FACILITY', LOG_USER),
+            'replace_placeholders' => true,
+        ],
+
+        'errorlog' => [
+            'driver' => 'errorlog',
+            'level' => env('LOG_LEVEL', 'debug'),
+            'replace_placeholders' => true,
+        ],
+
+        'null' => [
+            'driver' => 'monolog',
+            'handler' => NullHandler::class,
+        ],
+
+        'emergency' => [
+            'path' => storage_path('logs/laravel.log'),
+        ],
+
+    ],
+
+];
diff --git a/src/config/mail.php b/src/config/mail.php
new file mode 100644
index 0000000..e32e88d
--- /dev/null
+++ b/src/config/mail.php
@@ -0,0 +1,118 @@
+<?php
+
+return [
+
+    /*
+    |--------------------------------------------------------------------------
+    | Default Mailer
+    |--------------------------------------------------------------------------
+    |
+    | This option controls the default mailer that is used to send all email
+    | messages unless another mailer is explicitly specified when sending
+    | the message. All additional mailers can be configured within the
+    | "mailers" array. Examples of each type of mailer are provided.
+    |
+    */
+
+    'default' => env('MAIL_MAILER', 'log'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Mailer Configurations
+    |--------------------------------------------------------------------------
+    |
+    | Here you may configure all of the mailers used by your application plus
+    | their respective settings. Several examples have been configured for
+    | you and you are free to add your own as your application requires.
+    |
+    | Laravel supports a variety of mail "transport" drivers that can be used
+    | when delivering an email. You may specify which one you're using for
+    | your mailers below. You may also add additional mailers if needed.
+    |
+    | Supported: "smtp", "sendmail", "mailgun", "ses", "ses-v2",
+    |            "postmark", "resend", "log", "array",
+    |            "failover", "roundrobin"
+    |
+    */
+
+    'mailers' => [
+
+        'smtp' => [
+            'transport' => 'smtp',
+            'scheme' => env('MAIL_SCHEME'),
+            'url' => env('MAIL_URL'),
+            'host' => env('MAIL_HOST', '127.0.0.1'),
+            'port' => env('MAIL_PORT', 2525),
+            'username' => env('MAIL_USERNAME'),
+            'password' => env('MAIL_PASSWORD'),
+            'timeout' => null,
+            'local_domain' => env('MAIL_EHLO_DOMAIN', parse_url((string) env('APP_URL', 'http://localhost'), PHP_URL_HOST)),
+        ],
+
+        'ses' => [
+            'transport' => 'ses',
+        ],
+
+        'postmark' => [
+            'transport' => 'postmark',
+            // 'message_stream_id' => env('POSTMARK_MESSAGE_STREAM_ID'),
+            // 'client' => [
+            //     'timeout' => 5,
+            // ],
+        ],
+
+        'resend' => [
+            'transport' => 'resend',
+        ],
+
+        'sendmail' => [
+            'transport' => 'sendmail',
+            'path' => env('MAIL_SENDMAIL_PATH', '/usr/sbin/sendmail -bs -i'),
+        ],
+
+        'log' => [
+            'transport' => 'log',
+            'channel' => env('MAIL_LOG_CHANNEL'),
+        ],
+
+        'array' => [
+            'transport' => 'array',
+        ],
+
+        'failover' => [
+            'transport' => 'failover',
+            'mailers' => [
+                'smtp',
+                'log',
+            ],
+            'retry_after' => 60,
+        ],
+
+        'roundrobin' => [
+            'transport' => 'roundrobin',
+            'mailers' => [
+                'ses',
+                'postmark',
+            ],
+            'retry_after' => 60,
+        ],
+
+    ],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Global "From" Address
+    |--------------------------------------------------------------------------
+    |
+    | You may wish for all emails sent by your application to be sent from
+    | the same address. Here you may specify a name and address that is
+    | used globally for all emails that are sent by your application.
+    |
+    */
+
+    'from' => [
+        'address' => env('MAIL_FROM_ADDRESS', 'hello@example.com'),
+        'name' => env('MAIL_FROM_NAME', env('APP_NAME', 'Laravel')),
+    ],
+
+];
diff --git a/src/config/queue.php b/src/config/queue.php
new file mode 100644
index 0000000..79c2c0a
--- /dev/null
+++ b/src/config/queue.php
@@ -0,0 +1,129 @@
+<?php
+
+return [
+
+    /*
+    |--------------------------------------------------------------------------
+    | Default Queue Connection Name
+    |--------------------------------------------------------------------------
+    |
+    | Laravel's queue supports a variety of backends via a single, unified
+    | API, giving you convenient access to each backend using identical
+    | syntax for each. The default queue connection is defined below.
+    |
+    */
+
+    'default' => env('QUEUE_CONNECTION', 'database'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Queue Connections
+    |--------------------------------------------------------------------------
+    |
+    | Here you may configure the connection options for every queue backend
+    | used by your application. An example configuration is provided for
+    | each backend supported by Laravel. You're also free to add more.
+    |
+    | Drivers: "sync", "database", "beanstalkd", "sqs", "redis",
+    |          "deferred", "background", "failover", "null"
+    |
+    */
+
+    'connections' => [
+
+        'sync' => [
+            'driver' => 'sync',
+        ],
+
+        'database' => [
+            'driver' => 'database',
+            'connection' => env('DB_QUEUE_CONNECTION'),
+            'table' => env('DB_QUEUE_TABLE', 'jobs'),
+            'queue' => env('DB_QUEUE', 'default'),
+            'retry_after' => (int) env('DB_QUEUE_RETRY_AFTER', 90),
+            'after_commit' => false,
+        ],
+
+        'beanstalkd' => [
+            'driver' => 'beanstalkd',
+            'host' => env('BEANSTALKD_QUEUE_HOST', 'localhost'),
+            'queue' => env('BEANSTALKD_QUEUE', 'default'),
+            'retry_after' => (int) env('BEANSTALKD_QUEUE_RETRY_AFTER', 90),
+            'block_for' => 0,
+            'after_commit' => false,
+        ],
+
+        'sqs' => [
+            'driver' => 'sqs',
+            'key' => env('AWS_ACCESS_KEY_ID'),
+            'secret' => env('AWS_SECRET_ACCESS_KEY'),
+            'prefix' => env('SQS_PREFIX', 'https://sqs.us-east-1.amazonaws.com/your-account-id'),
+            'queue' => env('SQS_QUEUE', 'default'),
+            'suffix' => env('SQS_SUFFIX'),
+            'region' => env('AWS_DEFAULT_REGION', 'us-east-1'),
+            'after_commit' => false,
+        ],
+
+        'redis' => [
+            'driver' => 'redis',
+            'connection' => env('REDIS_QUEUE_CONNECTION', 'default'),
+            'queue' => env('REDIS_QUEUE', 'default'),
+            'retry_after' => (int) env('REDIS_QUEUE_RETRY_AFTER', 90),
+            'block_for' => null,
+            'after_commit' => false,
+        ],
+
+        'deferred' => [
+            'driver' => 'deferred',
+        ],
+
+        'background' => [
+            'driver' => 'background',
+        ],
+
+        'failover' => [
+            'driver' => 'failover',
+            'connections' => [
+                'database',
+                'deferred',
+            ],
+        ],
+
+    ],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Job Batching
+    |--------------------------------------------------------------------------
+    |
+    | The following options configure the database and table that store job
+    | batching information. These options can be updated to any database
+    | connection and table which has been defined by your application.
+    |
+    */
+
+    'batching' => [
+        'database' => env('DB_CONNECTION', 'sqlite'),
+        'table' => 'job_batches',
+    ],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Failed Queue Jobs
+    |--------------------------------------------------------------------------
+    |
+    | These options configure the behavior of failed queue job logging so you
+    | can control how and where failed jobs are stored. Laravel ships with
+    | support for storing failed jobs in a simple file or in a database.
+    |
+    | Supported drivers: "database-uuids", "dynamodb", "file", "null"
+    |
+    */
+
+    'failed' => [
+        'driver' => env('QUEUE_FAILED_DRIVER', 'database-uuids'),
+        'database' => env('DB_CONNECTION', 'sqlite'),
+        'table' => 'failed_jobs',
+    ],
+
+];
diff --git a/src/config/services.php b/src/config/services.php
new file mode 100644
index 0000000..6a90eb8
--- /dev/null
+++ b/src/config/services.php
@@ -0,0 +1,38 @@
+<?php
+
+return [
+
+    /*
+    |--------------------------------------------------------------------------
+    | Third Party Services
+    |--------------------------------------------------------------------------
+    |
+    | This file is for storing the credentials for third party services such
+    | as Mailgun, Postmark, AWS and more. This file provides the de facto
+    | location for this type of information, allowing packages to have
+    | a conventional file to locate the various service credentials.
+    |
+    */
+
+    'postmark' => [
+        'key' => env('POSTMARK_API_KEY'),
+    ],
+
+    'resend' => [
+        'key' => env('RESEND_API_KEY'),
+    ],
+
+    'ses' => [
+        'key' => env('AWS_ACCESS_KEY_ID'),
+        'secret' => env('AWS_SECRET_ACCESS_KEY'),
+        'region' => env('AWS_DEFAULT_REGION', 'us-east-1'),
+    ],
+
+    'slack' => [
+        'notifications' => [
+            'bot_user_oauth_token' => env('SLACK_BOT_USER_OAUTH_TOKEN'),
+            'channel' => env('SLACK_BOT_USER_DEFAULT_CHANNEL'),
+        ],
+    ],
+
+];
diff --git a/src/config/session.php b/src/config/session.php
new file mode 100644
index 0000000..f574482
--- /dev/null
+++ b/src/config/session.php
@@ -0,0 +1,233 @@
+<?php
+
+use Illuminate\Support\Str;
+
+return [
+
+    /*
+    |--------------------------------------------------------------------------
+    | Default Session Driver
+    |--------------------------------------------------------------------------
+    |
+    | This option determines the default session driver that is utilized for
+    | incoming requests. Laravel supports a variety of storage options to
+    | persist session data. Database storage is a great default choice.
+    |
+    | Supported: "file", "cookie", "database", "memcached",
+    |            "redis", "dynamodb", "array"
+    |
+    */
+
+    'driver' => env('SESSION_DRIVER', 'database'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Session Lifetime
+    |--------------------------------------------------------------------------
+    |
+    | Here you may specify the number of minutes that you wish the session
+    | to be allowed to remain idle before it expires. If you want them
+    | to expire immediately when the browser is closed then you may
+    | indicate that via the expire_on_close configuration option.
+    |
+    */
+
+    'lifetime' => (int) env('SESSION_LIFETIME', 120),
+
+    'expire_on_close' => env('SESSION_EXPIRE_ON_CLOSE', false),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Session Encryption
+    |--------------------------------------------------------------------------
+    |
+    | This option allows you to easily specify that all of your session data
+    | should be encrypted before it's stored. All encryption is performed
+    | automatically by Laravel and you may use the session like normal.
+    |
+    */
+
+    'encrypt' => env('SESSION_ENCRYPT', false),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Session File Location
+    |--------------------------------------------------------------------------
+    |
+    | When utilizing the "file" session driver, the session files are placed
+    | on disk. The default storage location is defined here; however, you
+    | are free to provide another location where they should be stored.
+    |
+    */
+
+    'files' => storage_path('framework/sessions'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Session Database Connection
+    |--------------------------------------------------------------------------
+    |
+    | When using the "database" or "redis" session drivers, you may specify a
+    | connection that should be used to manage these sessions. This should
+    | correspond to a connection in your database configuration options.
+    |
+    */
+
+    'connection' => env('SESSION_CONNECTION'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Session Database Table
+    |--------------------------------------------------------------------------
+    |
+    | When using the "database" session driver, you may specify the table to
+    | be used to store sessions. Of course, a sensible default is defined
+    | for you; however, you're welcome to change this to another table.
+    |
+    */
+
+    'table' => env('SESSION_TABLE', 'sessions'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Session Cache Store
+    |--------------------------------------------------------------------------
+    |
+    | When using one of the framework's cache driven session backends, you may
+    | define the cache store which should be used to store the session data
+    | between requests. This must match one of your defined cache stores.
+    |
+    | Affects: "dynamodb", "memcached", "redis"
+    |
+    */
+
+    'store' => env('SESSION_STORE'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Session Sweeping Lottery
+    |--------------------------------------------------------------------------
+    |
+    | Some session drivers must manually sweep their storage location to get
+    | rid of old sessions from storage. Here are the chances that it will
+    | happen on a given request. By default, the odds are 2 out of 100.
+    |
+    */
+
+    'lottery' => [2, 100],
+
+    /*
+    |--------------------------------------------------------------------------
+    | Session Cookie Name
+    |--------------------------------------------------------------------------
+    |
+    | Here you may change the name of the session cookie that is created by
+    | the framework. Typically, you should not need to change this value
+    | since doing so does not grant a meaningful security improvement.
+    |
+    */
+
+    'cookie' => env(
+        'SESSION_COOKIE',
+        Str::slug((string) env('APP_NAME', 'laravel')).'-session'
+    ),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Session Cookie Path
+    |--------------------------------------------------------------------------
+    |
+    | The session cookie path determines the path for which the cookie will
+    | be regarded as available. Typically, this will be the root path of
+    | your application, but you're free to change this when necessary.
+    |
+    */
+
+    'path' => env('SESSION_PATH', '/'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Session Cookie Domain
+    |--------------------------------------------------------------------------
+    |
+    | This value determines the domain and subdomains the session cookie is
+    | available to. By default, the cookie will be available to the root
+    | domain without subdomains. Typically, this shouldn't be changed.
+    |
+    */
+
+    'domain' => env('SESSION_DOMAIN'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | HTTPS Only Cookies
+    |--------------------------------------------------------------------------
+    |
+    | By setting this option to true, session cookies will only be sent back
+    | to the server if the browser has a HTTPS connection. This will keep
+    | the cookie from being sent to you when it can't be done securely.
+    |
+    */
+
+    'secure' => env('SESSION_SECURE_COOKIE'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | HTTP Access Only
+    |--------------------------------------------------------------------------
+    |
+    | Setting this value to true will prevent JavaScript from accessing the
+    | value of the cookie and the cookie will only be accessible through
+    | the HTTP protocol. It's unlikely you should disable this option.
+    |
+    */
+
+    'http_only' => env('SESSION_HTTP_ONLY', true),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Same-Site Cookies
+    |--------------------------------------------------------------------------
+    |
+    | This option determines how your cookies behave when cross-site requests
+    | take place, and can be used to mitigate CSRF attacks. By default, we
+    | will set this value to "lax" to permit secure cross-site requests.
+    |
+    | See: https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Set-Cookie#samesitesamesite-value
+    |
+    | Supported: "lax", "strict", "none", null
+    |
+    */
+
+    'same_site' => env('SESSION_SAME_SITE', 'lax'),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Partitioned Cookies
+    |--------------------------------------------------------------------------
+    |
+    | Setting this value to true will tie the cookie to the top-level site for
+    | a cross-site context. Partitioned cookies are accepted by the browser
+    | when flagged "secure" and the Same-Site attribute is set to "none".
+    |
+    */
+
+    'partitioned' => env('SESSION_PARTITIONED_COOKIE', false),
+
+    /*
+    |--------------------------------------------------------------------------
+    | Session Serialization
+    |--------------------------------------------------------------------------
+    |
+    | This value controls the serialization strategy for session data, which
+    | is JSON by default. Setting this to "php" allows the storage of PHP
+    | objects in the session but can make an application vulnerable to
+    | "gadget chain" serialization attacks if the APP_KEY is leaked.
+    |
+    | Supported: "json", "php"
+    |
+    */
+
+    'serialization' => 'json',
+
+];
diff --git a/src/database/.gitignore b/src/database/.gitignore
new file mode 100644
index 0000000..9b19b93
--- /dev/null
+++ b/src/database/.gitignore
@@ -0,0 +1 @@
+*.sqlite*
diff --git a/src/database/factories/UserFactory.php b/src/database/factories/UserFactory.php
new file mode 100644
index 0000000..c4ceb07
--- /dev/null
+++ b/src/database/factories/UserFactory.php
@@ -0,0 +1,45 @@
+<?php
+
+namespace Database\Factories;
+
+use App\Models\User;
+use Illuminate\Database\Eloquent\Factories\Factory;
+use Illuminate\Support\Facades\Hash;
+use Illuminate\Support\Str;
+
+/**
+ * @extends Factory<User>
+ */
+class UserFactory extends Factory
+{
+    /**
+     * The current password being used by the factory.
+     */
+    protected static ?string $password;
+
+    /**
+     * Define the model's default state.
+     *
+     * @return array<string, mixed>
+     */
+    public function definition(): array
+    {
+        return [
+            'name' => fake()->name(),
+            'email' => fake()->unique()->safeEmail(),
+            'email_verified_at' => now(),
+            'password' => static::$password ??= Hash::make('password'),
+            'remember_token' => Str::random(10),
+        ];
+    }
+
+    /**
+     * Indicate that the model's email address should be unverified.
+     */
+    public function unverified(): static
+    {
+        return $this->state(fn (array $attributes) => [
+            'email_verified_at' => null,
+        ]);
+    }
+}
diff --git a/src/database/migrations/0001_01_01_000000_create_users_table.php b/src/database/migrations/0001_01_01_000000_create_users_table.php
new file mode 100644
index 0000000..0988b35
--- /dev/null
+++ b/src/database/migrations/0001_01_01_000000_create_users_table.php
@@ -0,0 +1,53 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::create('users', function (Blueprint $table) {
+            $table->id();
+            $table->string('name');
+            $table->string('email')->unique();
+            $table->timestamp('email_verified_at')->nullable();
+            $table->string('password');
+            $table->unsignedBigInteger('role_id')->nullable()->index();
+            $table->unsignedBigInteger('department_id')->nullable()->index();
+            $table->boolean('is_active')->default(true);
+            $table->timestamp('last_login_at')->nullable();
+            $table->rememberToken();
+            $table->timestamps();
+        });
+
+        Schema::create('password_reset_tokens', function (Blueprint $table) {
+            $table->string('email')->primary();
+            $table->string('token');
+            $table->timestamp('created_at')->nullable();
+        });
+
+        Schema::create('sessions', function (Blueprint $table) {
+            $table->string('id')->primary();
+            $table->foreignId('user_id')->nullable()->index();
+            $table->string('ip_address', 45)->nullable();
+            $table->text('user_agent')->nullable();
+            $table->longText('payload');
+            $table->integer('last_activity')->index();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::dropIfExists('users');
+        Schema::dropIfExists('password_reset_tokens');
+        Schema::dropIfExists('sessions');
+    }
+};
diff --git a/src/database/migrations/0001_01_01_000001_create_cache_table.php b/src/database/migrations/0001_01_01_000001_create_cache_table.php
new file mode 100644
index 0000000..06dc7a5
--- /dev/null
+++ b/src/database/migrations/0001_01_01_000001_create_cache_table.php
@@ -0,0 +1,35 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::create('cache', function (Blueprint $table) {
+            $table->string('key')->primary();
+            $table->mediumText('value');
+            $table->bigInteger('expiration')->index();
+        });
+
+        Schema::create('cache_locks', function (Blueprint $table) {
+            $table->string('key')->primary();
+            $table->string('owner');
+            $table->bigInteger('expiration')->index();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::dropIfExists('cache');
+        Schema::dropIfExists('cache_locks');
+    }
+};
diff --git a/src/database/migrations/0001_01_01_000002_create_jobs_table.php b/src/database/migrations/0001_01_01_000002_create_jobs_table.php
new file mode 100644
index 0000000..edac6fe
--- /dev/null
+++ b/src/database/migrations/0001_01_01_000002_create_jobs_table.php
@@ -0,0 +1,59 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::create('jobs', function (Blueprint $table) {
+            $table->id();
+            $table->string('queue')->index();
+            $table->longText('payload');
+            $table->unsignedSmallInteger('attempts');
+            $table->unsignedInteger('reserved_at')->nullable();
+            $table->unsignedInteger('available_at');
+            $table->unsignedInteger('created_at');
+        });
+
+        Schema::create('job_batches', function (Blueprint $table) {
+            $table->string('id')->primary();
+            $table->string('name');
+            $table->integer('total_jobs');
+            $table->integer('pending_jobs');
+            $table->integer('failed_jobs');
+            $table->longText('failed_job_ids');
+            $table->mediumText('options')->nullable();
+            $table->integer('cancelled_at')->nullable();
+            $table->integer('created_at');
+            $table->integer('finished_at')->nullable();
+        });
+
+        Schema::create('failed_jobs', function (Blueprint $table) {
+            $table->id();
+            $table->string('uuid')->unique();
+            $table->string('connection');
+            $table->string('queue');
+            $table->longText('payload');
+            $table->longText('exception');
+            $table->timestamp('failed_at')->useCurrent();
+
+            $table->index(['connection', 'queue', 'failed_at']);
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::dropIfExists('jobs');
+        Schema::dropIfExists('job_batches');
+        Schema::dropIfExists('failed_jobs');
+    }
+};
diff --git a/src/database/migrations/2026_05_18_110000_create_myansuran_core_tables.php b/src/database/migrations/2026_05_18_110000_create_myansuran_core_tables.php
new file mode 100644
index 0000000..5de801b
--- /dev/null
+++ b/src/database/migrations/2026_05_18_110000_create_myansuran_core_tables.php
@@ -0,0 +1,263 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    /**
+     * Run the migrations.
+     */
+    public function up(): void
+    {
+        Schema::create('roles', function (Blueprint $table) {
+            $table->id();
+            $table->string('name');
+            $table->string('slug')->unique();
+            $table->string('description')->nullable();
+            $table->timestamps();
+        });
+
+        Schema::create('role_permissions', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('role_id')->constrained()->cascadeOnDelete();
+            $table->string('module');
+            $table->json('permissions');
+            $table->timestamps();
+        });
+
+        Schema::create('departments', function (Blueprint $table) {
+            $table->id();
+            $table->string('name');
+            $table->string('code')->nullable()->unique();
+            $table->string('description')->nullable();
+            $table->timestamps();
+        });
+
+        Schema::create('user_profiles', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('user_id')->unique()->constrained()->cascadeOnDelete();
+            $table->string('public_name')->nullable();
+            $table->string('identification_type')->nullable();
+            $table->string('identification_number')->nullable();
+            $table->string('country_code')->default('+60');
+            $table->string('mobile_no')->nullable();
+            $table->string('correspondence_address')->nullable();
+            $table->string('workplace_address')->nullable();
+            $table->string('occupation')->nullable();
+            $table->decimal('monthly_income', 12, 2)->nullable();
+            $table->timestamps();
+        });
+
+        Schema::create('import_batches', function (Blueprint $table) {
+            $table->id();
+            $table->string('filename');
+            $table->string('stored_path')->nullable();
+            $table->foreignId('uploaded_by')->nullable()->constrained('users')->nullOnDelete();
+            $table->unsignedInteger('total_processed')->default(0);
+            $table->unsignedInteger('total_new')->default(0);
+            $table->unsignedInteger('total_updated')->default(0);
+            $table->unsignedInteger('total_missing')->default(0);
+            $table->unsignedInteger('total_failed')->default(0);
+            $table->json('summary')->nullable();
+            $table->timestamps();
+        });
+
+        Schema::create('property_accounts', function (Blueprint $table) {
+            $table->id();
+            $table->string('no_akaun')->unique();
+            $table->string('no_akaun_tunggakan')->unique();
+            $table->string('pemilik');
+            $table->string('warganegara')->nullable();
+            $table->string('pelanggan')->nullable();
+            $table->string('status')->nullable();
+            $table->string('bandar')->nullable();
+            $table->string('taman')->nullable();
+            $table->string('rupacara')->nullable();
+            $table->string('kadar')->nullable();
+            $table->string('aktif')->nullable();
+            $table->decimal('tunggakan', 12, 2)->default(0);
+            $table->string('jenis_lot')->nullable();
+            $table->string('no_lot')->nullable();
+            $table->string('jenis_dhm')->nullable();
+            $table->string('no_dhm')->nullable();
+            $table->string('no_syarikat')->nullable();
+            $table->string('alamat_harta')->nullable();
+            $table->string('category')->nullable();
+            $table->string('status_data')->default('Aktif');
+            $table->timestamp('last_imported_at')->nullable();
+            $table->foreignId('import_batch_id')->nullable()->constrained()->nullOnDelete();
+            $table->timestamps();
+        });
+
+        Schema::create('installment_applications', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('user_id')->constrained()->cascadeOnDelete();
+            $table->foreignId('property_account_id')->nullable()->constrained()->nullOnDelete();
+            $table->foreignId('assigned_staff_id')->nullable()->constrained('users')->nullOnDelete();
+            $table->string('application_no')->unique();
+            $table->string('no_akaun');
+            $table->string('no_akaun_tunggakan');
+            $table->string('category');
+            $table->unsignedTinyInteger('installment_months');
+            $table->decimal('total_arrears', 12, 2)->default(0);
+            $table->string('status')->default('diproses');
+            $table->string('schedule_status')->default('draf');
+            $table->decimal('schedule_total', 12, 2)->default(0);
+            $table->text('staff_remarks')->nullable();
+            $table->foreignId('reviewed_by')->nullable()->constrained('users')->nullOnDelete();
+            $table->timestamp('reviewed_at')->nullable();
+            $table->timestamp('approved_at')->nullable();
+            $table->timestamp('rejected_at')->nullable();
+            $table->text('rejection_reason')->nullable();
+            $table->string('identification_type')->nullable();
+            $table->string('identification_number')->nullable();
+            $table->string('no_syarikat')->nullable();
+            $table->string('alamat_harta')->nullable();
+            $table->string('alamat_surat_menyurat')->nullable();
+            $table->string('country_code')->default('+60');
+            $table->string('mobile_no')->nullable();
+            $table->string('email')->nullable();
+            $table->string('alamat_tempat_bekerja')->nullable();
+            $table->string('pekerjaan')->nullable();
+            $table->decimal('pendapatan_sebulan', 12, 2)->nullable();
+            $table->string('declaration_name');
+            $table->string('declaration_identification_type');
+            $table->string('declaration_identification_number');
+            $table->date('declaration_date');
+            $table->boolean('declaration_accepted')->default(false);
+            $table->string('ic_attachment_path')->nullable();
+            $table->timestamp('printed_at')->nullable();
+            $table->timestamps();
+        });
+
+        Schema::create('installment_schedules', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('installment_application_id')->constrained()->cascadeOnDelete();
+            $table->unsignedTinyInteger('installment_no');
+            $table->date('due_date')->nullable();
+            $table->decimal('amount', 12, 2)->default(0);
+            $table->string('payment_status')->default('belum_bayar');
+            $table->timestamp('paid_at')->nullable();
+            $table->text('notes')->nullable();
+            $table->boolean('is_confirmed')->default(false);
+            $table->foreignId('created_by')->nullable()->constrained('users')->nullOnDelete();
+            $table->timestamps();
+        });
+
+        Schema::create('payments', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('installment_application_id')->constrained()->cascadeOnDelete();
+            $table->foreignId('installment_schedule_id')->nullable()->constrained()->nullOnDelete();
+            $table->foreignId('user_id')->nullable()->constrained()->nullOnDelete();
+            $table->string('transaction_no')->unique();
+            $table->string('receipt_no')->nullable();
+            $table->string('biller_code')->default('37317');
+            $table->string('ref_1');
+            $table->string('ref_2');
+            $table->decimal('amount', 12, 2);
+            $table->string('status')->default('pending');
+            $table->json('payload')->nullable();
+            $table->timestamp('paid_at')->nullable();
+            $table->text('remarks')->nullable();
+            $table->timestamps();
+        });
+
+        Schema::create('notifications', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('user_id')->constrained()->cascadeOnDelete();
+            $table->string('type')->default('system');
+            $table->string('title');
+            $table->text('message');
+            $table->string('action_url')->nullable();
+            $table->boolean('is_read')->default(false);
+            $table->timestamp('read_at')->nullable();
+            $table->timestamps();
+        });
+
+        Schema::create('email_logs', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('user_id')->nullable()->constrained()->nullOnDelete();
+            $table->foreignId('installment_application_id')->nullable()->constrained()->nullOnDelete();
+            $table->string('recipient_email');
+            $table->string('subject');
+            $table->text('body')->nullable();
+            $table->string('status')->default('queued');
+            $table->timestamp('sent_at')->nullable();
+            $table->timestamps();
+        });
+
+        Schema::create('tasks', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('installment_application_id')->nullable()->constrained()->nullOnDelete();
+            $table->foreignId('assigned_to')->nullable()->constrained('users')->nullOnDelete();
+            $table->foreignId('assigned_by')->nullable()->constrained('users')->nullOnDelete();
+            $table->string('title');
+            $table->text('description')->nullable();
+            $table->string('priority')->default('normal');
+            $table->string('status')->default('belum_selesai');
+            $table->timestamp('due_at')->nullable();
+            $table->timestamp('completed_at')->nullable();
+            $table->timestamps();
+        });
+
+        Schema::create('application_histories', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('installment_application_id')->constrained()->cascadeOnDelete();
+            $table->foreignId('user_id')->nullable()->constrained()->nullOnDelete();
+            $table->string('action');
+            $table->string('old_status')->nullable();
+            $table->string('new_status')->nullable();
+            $table->text('remarks')->nullable();
+            $table->json('metadata')->nullable();
+            $table->timestamps();
+        });
+
+        Schema::create('system_settings', function (Blueprint $table) {
+            $table->id();
+            $table->string('group')->default('general');
+            $table->string('key')->unique();
+            $table->string('label');
+            $table->text('value')->nullable();
+            $table->text('description')->nullable();
+            $table->timestamps();
+        });
+
+        Schema::create('audit_trails', function (Blueprint $table) {
+            $table->id();
+            $table->foreignId('user_id')->nullable()->constrained()->nullOnDelete();
+            $table->foreignId('installment_application_id')->nullable()->constrained()->nullOnDelete();
+            $table->string('action');
+            $table->string('module');
+            $table->text('description');
+            $table->json('old_values')->nullable();
+            $table->json('new_values')->nullable();
+            $table->string('ip_address', 45)->nullable();
+            $table->text('user_agent')->nullable();
+            $table->timestamps();
+        });
+    }
+
+    /**
+     * Reverse the migrations.
+     */
+    public function down(): void
+    {
+        Schema::dropIfExists('audit_trails');
+        Schema::dropIfExists('system_settings');
+        Schema::dropIfExists('application_histories');
+        Schema::dropIfExists('tasks');
+        Schema::dropIfExists('email_logs');
+        Schema::dropIfExists('notifications');
+        Schema::dropIfExists('payments');
+        Schema::dropIfExists('installment_schedules');
+        Schema::dropIfExists('installment_applications');
+        Schema::dropIfExists('property_accounts');
+        Schema::dropIfExists('import_batches');
+        Schema::dropIfExists('user_profiles');
+        Schema::dropIfExists('departments');
+        Schema::dropIfExists('role_permissions');
+        Schema::dropIfExists('roles');
+    }
+};
diff --git a/src/database/migrations/2026_05_18_180000_add_property_detail_fields_to_installment_applications_table.php b/src/database/migrations/2026_05_18_180000_add_property_detail_fields_to_installment_applications_table.php
new file mode 100644
index 0000000..b894896
--- /dev/null
+++ b/src/database/migrations/2026_05_18_180000_add_property_detail_fields_to_installment_applications_table.php
@@ -0,0 +1,24 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('installment_applications', function (Blueprint $table) {
+            $table->string('jenis_lot')->nullable()->after('no_syarikat');
+            $table->string('no_lot')->nullable()->after('jenis_lot');
+            $table->string('jenis_dhm')->nullable()->after('no_lot');
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('installment_applications', function (Blueprint $table) {
+            $table->dropColumn(['jenis_lot', 'no_lot', 'jenis_dhm']);
+        });
+    }
+};
diff --git a/src/database/migrations/2026_05_18_190000_add_property_tax_fields_to_property_accounts_table.php b/src/database/migrations/2026_05_18_190000_add_property_tax_fields_to_property_accounts_table.php
new file mode 100644
index 0000000..a4213ba
--- /dev/null
+++ b/src/database/migrations/2026_05_18_190000_add_property_tax_fields_to_property_accounts_table.php
@@ -0,0 +1,24 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('property_accounts', function (Blueprint $table) {
+            $table->string('no_bgnn')->nullable()->after('no_akaun_tunggakan');
+            $table->string('nama_jalan')->nullable()->after('no_bgnn');
+            $table->decimal('cukai_harta', 12, 2)->default(0)->after('kadar');
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('property_accounts', function (Blueprint $table) {
+            $table->dropColumn(['no_bgnn', 'nama_jalan', 'cukai_harta']);
+        });
+    }
+};
diff --git a/src/database/migrations/2026_05_18_191000_add_import_type_to_import_batches_table.php b/src/database/migrations/2026_05_18_191000_add_import_type_to_import_batches_table.php
new file mode 100644
index 0000000..67ff051
--- /dev/null
+++ b/src/database/migrations/2026_05_18_191000_add_import_type_to_import_batches_table.php
@@ -0,0 +1,22 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('import_batches', function (Blueprint $table) {
+            $table->string('import_type')->default('arrears')->after('stored_path');
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('import_batches', function (Blueprint $table) {
+            $table->dropColumn('import_type');
+        });
+    }
+};
diff --git a/src/database/migrations/2026_05_18_192000_add_no_dhm_to_installment_applications_table.php b/src/database/migrations/2026_05_18_192000_add_no_dhm_to_installment_applications_table.php
new file mode 100644
index 0000000..b4f1527
--- /dev/null
+++ b/src/database/migrations/2026_05_18_192000_add_no_dhm_to_installment_applications_table.php
@@ -0,0 +1,22 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('installment_applications', function (Blueprint $table): void {
+            $table->string('no_dhm')->nullable()->after('no_lot');
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('installment_applications', function (Blueprint $table): void {
+            $table->dropColumn('no_dhm');
+        });
+    }
+};
diff --git a/src/database/migrations/2026_05_18_193000_add_property_tax_half_amount_to_installment_applications_table.php b/src/database/migrations/2026_05_18_193000_add_property_tax_half_amount_to_installment_applications_table.php
new file mode 100644
index 0000000..d4160a3
--- /dev/null
+++ b/src/database/migrations/2026_05_18_193000_add_property_tax_half_amount_to_installment_applications_table.php
@@ -0,0 +1,22 @@
+<?php
+
+use Illuminate\Database\Migrations\Migration;
+use Illuminate\Database\Schema\Blueprint;
+use Illuminate\Support\Facades\Schema;
+
+return new class extends Migration
+{
+    public function up(): void
+    {
+        Schema::table('installment_applications', function (Blueprint $table): void {
+            $table->decimal('property_tax_half_amount', 12, 2)->nullable()->after('total_arrears');
+        });
+    }
+
+    public function down(): void
+    {
+        Schema::table('installment_applications', function (Blueprint $table): void {
+            $table->dropColumn('property_tax_half_amount');
+        });
+    }
+};
diff --git a/src/database/seeders/DatabaseSeeder.php b/src/database/seeders/DatabaseSeeder.php
new file mode 100644
index 0000000..1de1cfa
--- /dev/null
+++ b/src/database/seeders/DatabaseSeeder.php
@@ -0,0 +1,529 @@
+<?php
+
+namespace Database\Seeders;
+
+use App\Enums\ApplicationStatus;
+use App\Enums\UserRole;
+use App\Models\ApplicationHistory;
+use App\Models\AuditTrail;
+use App\Models\Department;
+use App\Models\EmailLog;
+use App\Models\ImportBatch;
+use App\Models\InstallmentApplication;
+use App\Models\InstallmentSchedule;
+use App\Models\Payment;
+use App\Models\PropertyAccount;
+use App\Models\Role;
+use App\Models\RolePermission;
+use App\Models\SystemNotification;
+use App\Models\SystemSetting;
+use App\Models\Task;
+use App\Models\User;
+use App\Models\UserProfile;
+use Illuminate\Database\Seeder;
+use Illuminate\Support\Carbon;
+use Illuminate\Support\Facades\Hash;
+
+class DatabaseSeeder extends Seeder
+{
+    /**
+     * Seed the application's database.
+     */
+    public function run(): void
+    {
+        $roles = collect([
+            UserRole::ADMIN->value => Role::create([
+                'name' => 'Admin',
+                'slug' => UserRole::ADMIN->value,
+                'description' => 'Akses penuh pemantauan, laporan dan tetapan sistem.',
+            ]),
+            UserRole::STAFF->value => Role::create([
+                'name' => 'Staff',
+                'slug' => UserRole::STAFF->value,
+                'description' => 'Semak permohonan, input jadual manual dan cetak borang.',
+            ]),
+            UserRole::PUBLIC->value => Role::create([
+                'name' => 'Pengguna Awam',
+                'slug' => UserRole::PUBLIC->value,
+                'description' => 'Mohon ansuran, lihat jadual manual dan buat bayaran dummy.',
+            ]),
+        ]);
+
+        foreach ([
+            UserRole::ADMIN->value => [
+                'Dashboard' => ['view'],
+                'Pengurusan Pengguna' => ['view', 'create', 'edit', 'reset_password'],
+                'Laporan' => ['view', 'export'],
+                'Audit Trail' => ['view'],
+            ],
+            UserRole::STAFF->value => [
+                'Dashboard Staff' => ['view'],
+                'Permohonan' => ['view', 'review', 'print'],
+                'Kemaskini Bayaran Pukal' => ['view', 'upload'],
+                'Import Excel' => ['view', 'upload'],
+            ],
+            UserRole::PUBLIC->value => [
+                'Dashboard Pengguna Awam' => ['view'],
+                'Permohonan Saya' => ['view', 'create'],
+                'Bayaran Dummy JomPAY' => ['view', 'pay'],
+            ],
+        ] as $roleSlug => $permissions) {
+            foreach ($permissions as $module => $access) {
+                RolePermission::create([
+                    'role_id' => $roles[$roleSlug]->id,
+                    'module' => $module,
+                    'permissions' => $access,
+                ]);
+            }
+        }
+
+        $department = Department::create([
+            'name' => 'Unit Hasil & Tunggakan',
+            'code' => 'UHT',
+            'description' => 'Bahagian pengurusan tunggakan cukai harta dan ansuran.',
+        ]);
+
+        $admin = User::create([
+            'name' => 'Admin MyAnsuran',
+            'email' => 'admin@myansuran.test',
+            'password' => Hash::make('password'),
+            'role_id' => $roles[UserRole::ADMIN->value]->id,
+            'department_id' => $department->id,
+            'last_login_at' => now()->subHours(2),
+        ]);
+
+        $staff = User::create([
+            'name' => 'Pegawai Semakan',
+            'email' => 'staff@myansuran.test',
+            'password' => Hash::make('password'),
+            'role_id' => $roles[UserRole::STAFF->value]->id,
+            'department_id' => $department->id,
+            'last_login_at' => now()->subHour(),
+        ]);
+
+        $publicUser = User::create([
+            'name' => 'Nur Balqis',
+            'email' => 'user@myansuran.test',
+            'password' => Hash::make('password'),
+            'role_id' => $roles[UserRole::PUBLIC->value]->id,
+            'last_login_at' => now()->subMinutes(20),
+        ]);
+
+        UserProfile::create([
+            'user_id' => $publicUser->id,
+            'public_name' => 'Nur Balqis Binti Rahman',
+            'identification_type' => 'MyKad',
+            'identification_number' => '920101-01-2345',
+            'country_code' => '+60',
+            'mobile_no' => '123456789',
+            'correspondence_address' => 'No. 88, Jalan Setia 3, Taman Setia Indah, Johor Bahru, Johor',
+            'workplace_address' => 'Pejabat Pengurusan BizHub, Iskandar Puteri, Johor',
+            'occupation' => 'Eksekutif Operasi',
+            'monthly_income' => 4200.00,
+        ]);
+
+        $this->seedSystemSettings();
+
+        if (! app()->environment('testing')) {
+            return;
+        }
+
+        $importBatch = ImportBatch::create([
+            'filename' => 'property-accounts-demo.xlsx',
+            'stored_path' => 'imports/property-accounts-demo.xlsx',
+            'import_type' => 'arrears',
+            'uploaded_by' => $staff->id,
+            'total_processed' => 10,
+            'total_new' => 10,
+            'total_updated' => 0,
+            'total_missing' => 0,
+            'total_failed' => 0,
+            'summary' => ['seeded' => true],
+        ]);
+
+        $propertyAccounts = collect([
+            ['A1001', 'NBE1001', 'Nur Balqis Binti Rahman', 'Johor Bahru', 'Taman Setia Indah', 'Banglo', '4.5%', 1200, 'Kediaman'],
+            ['A1002', 'NBE1002', 'Syarikat Maju Bina Sdn Bhd', 'Iskandar Puteri', 'Kawasan Perindustrian Gelang Patah', 'Kilang', '6.0%', 4500, 'Industri'],
+            ['A1003', 'NBE1003', 'Kedai Seri Jaya Enterprise', 'Johor Bahru', 'Taman Molek', 'Kedai Pejabat', '5.5%', 7800, 'Perdagangan'],
+            ['A1004', 'NBE1004', 'Puan Salmah Binti Jusoh', 'Skudai', 'Taman Universiti', 'Teres', '4.0%', 1600, 'Kediaman'],
+            ['A1005', 'NBE1005', 'Warisan Teguh Industries', 'Pasir Gudang', 'Kawasan Industri Tanjung Langsat', 'Gudang', '6.8%', 9800, 'Industri'],
+            ['A1006', 'NBE1006', 'Restoran Selera Selatan', 'Johor Bahru', 'Bandar Dato Onn', 'Premis Niaga', '5.2%', 3100, 'Perdagangan'],
+            ['A1007', 'NBE1007', 'Encik Azhar Bin Jaafar', 'Kulai', 'Taman Putri', 'Teres', '4.1%', 1400, 'Kediaman'],
+            ['A1008', 'NBE1008', 'Mutiara Logistic Sdn Bhd', 'Iskandar Puteri', 'Nusajaya Tech Park', 'Lot Industri', '6.4%', 8600, 'Industri'],
+            ['A1009', 'NBE1009', 'Butik Anggun Mawar', 'Johor Bahru', 'Taman Mount Austin', 'Lot Komersial', '5.1%', 2600, 'Perdagangan'],
+            ['A1010', 'NBE1010', 'Puan Hajar Binti Osman', 'Skudai', 'Taman Sri Pulai', 'Apartment', '3.9%', 900, 'Kediaman'],
+        ])->map(function (array $row) use ($importBatch) {
+            [$noAkaun, $noAkaunTunggakan, $pemilik, $bandar, $taman, $rupacara, $kadar, $tunggakan, $category] = $row;
+
+            return PropertyAccount::create([
+                'no_akaun' => $noAkaun,
+                'no_akaun_tunggakan' => $noAkaunTunggakan,
+                'no_bgnn' => 'BGN-'.str($noAkaun)->after('A'),
+                'nama_jalan' => 'Jalan Demo '.str($noAkaun)->after('A'),
+                'pemilik' => $pemilik,
+                'warganegara' => 'Ya',
+                'pelanggan' => 'Aktif',
+                'status' => 'Tunggakan',
+                'bandar' => $bandar,
+                'taman' => $taman,
+                'rupacara' => $rupacara,
+                'kadar' => $kadar,
+                'cukai_harta' => round($tunggakan * 0.35, 2),
+                'aktif' => 'Ya',
+                'tunggakan' => $tunggakan,
+                'jenis_lot' => 'Komersial / Kediaman',
+                'no_lot' => 'LOT-'.str($noAkaun)->after('A'),
+                'jenis_dhm' => 'Hakmilik Kekal',
+                'no_dhm' => 'DHM-'.str($noAkaun)->after('A'),
+                'no_syarikat' => str($pemilik)->contains('Sdn Bhd') ? '201901234567' : null,
+                'alamat_harta' => $taman.', '.$bandar.', Johor',
+                'category' => $category,
+                'status_data' => 'Aktif',
+                'last_imported_at' => now(),
+                'import_batch_id' => $importBatch->id,
+            ]);
+        });
+
+        $activeApplication = InstallmentApplication::create([
+            'user_id' => $publicUser->id,
+            'property_account_id' => $propertyAccounts[0]->id,
+            'assigned_staff_id' => $staff->id,
+            'application_no' => 'MYA-202605-0001',
+            'no_akaun' => $propertyAccounts[0]->no_akaun,
+            'no_akaun_tunggakan' => $propertyAccounts[0]->no_akaun_tunggakan,
+            'category' => 'Kediaman',
+            'installment_months' => 4,
+            'total_arrears' => 1200.00,
+            'status' => ApplicationStatus::ACTIVE->value,
+            'schedule_status' => 'disahkan',
+            'schedule_total' => 1200.00,
+            'staff_remarks' => 'Permohonan lengkap. Bayaran pertama dipandu pada kadar minimum 30%.',
+            'reviewed_by' => $staff->id,
+            'reviewed_at' => now()->subDays(5),
+            'approved_at' => now()->subDays(5),
+            'identification_type' => 'MyKad',
+            'identification_number' => '920101-01-2345',
+            'no_lot' => $propertyAccounts[0]->no_lot,
+            'no_dhm' => $propertyAccounts[0]->no_dhm,
+            'no_syarikat' => $propertyAccounts[0]->no_syarikat,
+            'alamat_harta' => $propertyAccounts[0]->no_bgnn.', '.$propertyAccounts[0]->nama_jalan,
+            'alamat_surat_menyurat' => 'No. 88, Jalan Setia 3, Taman Setia Indah, Johor Bahru, Johor',
+            'country_code' => '+60',
+            'mobile_no' => '123456789',
+            'email' => $publicUser->email,
+            'alamat_tempat_bekerja' => 'Pejabat Pengurusan BizHub, Iskandar Puteri, Johor',
+            'pekerjaan' => 'Eksekutif Operasi',
+            'pendapatan_sebulan' => 4200.00,
+            'declaration_name' => 'Nur Balqis Binti Rahman',
+            'declaration_identification_type' => 'MyKad',
+            'declaration_identification_number' => '920101-01-2345',
+            'declaration_date' => now()->subDays(6)->toDateString(),
+            'declaration_accepted' => true,
+            'printed_at' => now()->subDays(4),
+            'created_at' => now()->subDays(6),
+            'updated_at' => now()->subDays(4),
+        ]);
+
+        collect([
+            [1, 360.00, now()->subDays(4)->toDateString(), 'dibayar'],
+            [2, 280.00, now()->addDays(5)->toDateString(), 'belum_bayar'],
+            [3, 280.00, now()->addMonth()->toDateString(), 'belum_bayar'],
+            [4, 280.00, now()->addMonths(2)->toDateString(), 'belum_bayar'],
+        ])->each(function (array $schedule) use ($activeApplication, $staff) {
+            InstallmentSchedule::create([
+                'installment_application_id' => $activeApplication->id,
+                'installment_no' => $schedule[0],
+                'amount' => $schedule[1],
+                'due_date' => $schedule[2],
+                'payment_status' => $schedule[3],
+                'paid_at' => $schedule[3] === 'dibayar' ? now()->subDays(3) : null,
+                'is_confirmed' => true,
+                'created_by' => $staff->id,
+            ]);
+        });
+
+        $processingApplication = InstallmentApplication::create([
+            'user_id' => $publicUser->id,
+            'property_account_id' => $propertyAccounts[1]->id,
+            'assigned_staff_id' => $staff->id,
+            'application_no' => 'MYA-202605-0002',
+            'no_akaun' => $propertyAccounts[1]->no_akaun,
+            'no_akaun_tunggakan' => $propertyAccounts[1]->no_akaun_tunggakan,
+            'category' => 'Industri',
+            'installment_months' => 3,
+            'total_arrears' => 4500.00,
+            'status' => ApplicationStatus::PROCESSING->value,
+            'schedule_status' => 'draf',
+            'schedule_total' => 0,
+            'identification_type' => 'MyKad',
+            'identification_number' => '920101-01-2345',
+            'no_lot' => $propertyAccounts[1]->no_lot,
+            'no_dhm' => $propertyAccounts[1]->no_dhm,
+            'no_syarikat' => $propertyAccounts[1]->no_syarikat,
+            'alamat_harta' => $propertyAccounts[1]->no_bgnn.', '.$propertyAccounts[1]->nama_jalan,
+            'alamat_surat_menyurat' => 'No. 88, Jalan Setia 3, Taman Setia Indah, Johor Bahru, Johor',
+            'country_code' => '+60',
+            'mobile_no' => '123456789',
+            'email' => $publicUser->email,
+            'alamat_tempat_bekerja' => 'Pejabat Pengurusan BizHub, Iskandar Puteri, Johor',
+            'pekerjaan' => 'Eksekutif Operasi',
+            'pendapatan_sebulan' => 4200.00,
+            'declaration_name' => 'Nur Balqis Binti Rahman',
+            'declaration_identification_type' => 'MyKad',
+            'declaration_identification_number' => '920101-01-2345',
+            'declaration_date' => now()->subDays(2)->toDateString(),
+            'declaration_accepted' => true,
+            'created_at' => now()->subDays(2),
+            'updated_at' => now()->subDays(2),
+        ]);
+
+        $failedApplication = InstallmentApplication::create([
+            'user_id' => $publicUser->id,
+            'property_account_id' => $propertyAccounts[2]->id,
+            'assigned_staff_id' => $staff->id,
+            'application_no' => 'MYA-202604-0003',
+            'no_akaun' => $propertyAccounts[2]->no_akaun,
+            'no_akaun_tunggakan' => $propertyAccounts[2]->no_akaun_tunggakan,
+            'category' => 'Perdagangan',
+            'installment_months' => 2,
+            'total_arrears' => 7800.00,
+            'status' => ApplicationStatus::FAILED->value,
+            'schedule_status' => 'draf',
+            'schedule_total' => 5000.00,
+            'staff_remarks' => 'Dokumen sokongan tidak lengkap. Sila kemukakan semula salinan IC yang jelas.',
+            'reviewed_by' => $staff->id,
+            'reviewed_at' => now()->subMonth(),
+            'rejected_at' => now()->subMonth(),
+            'rejection_reason' => 'Dokumen sokongan tidak lengkap.',
+            'identification_type' => 'MyKad',
+            'identification_number' => '920101-01-2345',
+            'no_lot' => $propertyAccounts[2]->no_lot,
+            'no_dhm' => $propertyAccounts[2]->no_dhm,
+            'no_syarikat' => $propertyAccounts[2]->no_syarikat,
+            'alamat_harta' => $propertyAccounts[2]->no_bgnn.', '.$propertyAccounts[2]->nama_jalan,
+            'alamat_surat_menyurat' => 'No. 88, Jalan Setia 3, Taman Setia Indah, Johor Bahru, Johor',
+            'country_code' => '+60',
+            'mobile_no' => '123456789',
+            'email' => $publicUser->email,
+            'alamat_tempat_bekerja' => 'Pejabat Pengurusan BizHub, Iskandar Puteri, Johor',
+            'pekerjaan' => 'Eksekutif Operasi',
+            'pendapatan_sebulan' => 4200.00,
+            'declaration_name' => 'Nur Balqis Binti Rahman',
+            'declaration_identification_type' => 'MyKad',
+            'declaration_identification_number' => '920101-01-2345',
+            'declaration_date' => now()->subMonth()->toDateString(),
+            'declaration_accepted' => true,
+            'printed_at' => now()->subMonth()->addDay(),
+            'created_at' => now()->subMonth()->subDays(2),
+            'updated_at' => now()->subMonth()->addDay(),
+        ]);
+
+        $completedApplication = InstallmentApplication::create([
+            'user_id' => $publicUser->id,
+            'property_account_id' => $propertyAccounts[3]->id,
+            'assigned_staff_id' => $staff->id,
+            'application_no' => 'MYA-202603-0004',
+            'no_akaun' => $propertyAccounts[3]->no_akaun,
+            'no_akaun_tunggakan' => $propertyAccounts[3]->no_akaun_tunggakan,
+            'category' => 'Kediaman',
+            'installment_months' => 2,
+            'total_arrears' => 1600.00,
+            'status' => ApplicationStatus::COMPLETED->value,
+            'schedule_status' => 'disahkan',
+            'schedule_total' => 1600.00,
+            'staff_remarks' => 'Semua bayaran telah dijelaskan.',
+            'reviewed_by' => $staff->id,
+            'reviewed_at' => now()->subMonths(2),
+            'approved_at' => now()->subMonths(2),
+            'identification_type' => 'MyKad',
+            'identification_number' => '920101-01-2345',
+            'no_lot' => $propertyAccounts[3]->no_lot,
+            'no_dhm' => $propertyAccounts[3]->no_dhm,
+            'no_syarikat' => $propertyAccounts[3]->no_syarikat,
+            'alamat_harta' => $propertyAccounts[3]->no_bgnn.', '.$propertyAccounts[3]->nama_jalan,
+            'alamat_surat_menyurat' => 'No. 88, Jalan Setia 3, Taman Setia Indah, Johor Bahru, Johor',
+            'country_code' => '+60',
+            'mobile_no' => '123456789',
+            'email' => $publicUser->email,
+            'alamat_tempat_bekerja' => 'Pejabat Pengurusan BizHub, Iskandar Puteri, Johor',
+            'pekerjaan' => 'Eksekutif Operasi',
+            'pendapatan_sebulan' => 4200.00,
+            'declaration_name' => 'Nur Balqis Binti Rahman',
+            'declaration_identification_type' => 'MyKad',
+            'declaration_identification_number' => '920101-01-2345',
+            'declaration_date' => now()->subMonths(2)->toDateString(),
+            'declaration_accepted' => true,
+            'printed_at' => now()->subMonths(2)->addDays(2),
+            'created_at' => now()->subMonths(2)->subDays(3),
+            'updated_at' => now()->subMonth(),
+        ]);
+
+        collect([
+            [$completedApplication, 1, 800.00, now()->subMonths(2)->addDays(5)->toDateString()],
+            [$completedApplication, 2, 800.00, now()->subMonth()->toDateString()],
+        ])->each(function (array $schedule) use ($staff) {
+            InstallmentSchedule::create([
+                'installment_application_id' => $schedule[0]->id,
+                'installment_no' => $schedule[1],
+                'amount' => $schedule[2],
+                'due_date' => $schedule[3],
+                'payment_status' => 'dibayar',
+                'paid_at' => Carbon::parse($schedule[3])->endOfDay(),
+                'is_confirmed' => true,
+                'created_by' => $staff->id,
+            ]);
+        });
+
+        Task::insert([
+            [
+                'installment_application_id' => $processingApplication->id,
+                'assigned_to' => $staff->id,
+                'assigned_by' => $admin->id,
+                'title' => 'Semak permohonan '.$processingApplication->application_no,
+                'description' => 'Permohonan baharu menunggu input amaun ansuran manual.',
+                'priority' => 'tinggi',
+                'status' => 'belum_selesai',
+                'due_at' => now()->addDay(),
+                'created_at' => now(),
+                'updated_at' => now(),
+            ],
+            [
+                'installment_application_id' => $activeApplication->id,
+                'assigned_to' => $staff->id,
+                'assigned_by' => $admin->id,
+                'title' => 'Pantau baki ansuran '.$activeApplication->application_no,
+                'description' => 'Semak kemasukan bayaran ansuran bulan kedua.',
+                'priority' => 'normal',
+                'status' => 'belum_selesai',
+                'due_at' => now()->addWeek(),
+                'created_at' => now(),
+                'updated_at' => now(),
+            ],
+        ]);
+
+        $activePaymentSchedule = $activeApplication->schedules()->first();
+        Payment::create([
+            'installment_application_id' => $activeApplication->id,
+            'installment_schedule_id' => $activePaymentSchedule?->id,
+            'user_id' => $publicUser->id,
+            'transaction_no' => 'TRX-DEMO-1001',
+            'receipt_no' => 'RCPT-DEMO-1001',
+            'ref_1' => $activeApplication->no_akaun,
+            'ref_2' => $publicUser->email,
+            'amount' => 360.00,
+            'status' => 'success',
+            'payload' => ['channel' => 'JomPAY Dummy'],
+            'paid_at' => now()->subDays(3),
+            'remarks' => 'Bayaran pertama berjaya.',
+        ]);
+
+        foreach ($completedApplication->schedules as $index => $schedule) {
+            Payment::create([
+                'installment_application_id' => $completedApplication->id,
+                'installment_schedule_id' => $schedule->id,
+                'user_id' => $publicUser->id,
+                'transaction_no' => 'TRX-DEMO-200'.($index + 1),
+                'receipt_no' => 'RCPT-DEMO-200'.($index + 1),
+                'ref_1' => $completedApplication->no_akaun,
+                'ref_2' => $publicUser->email,
+                'amount' => $schedule->amount,
+                'status' => 'success',
+                'payload' => ['channel' => 'JomPAY Dummy'],
+                'paid_at' => $schedule->paid_at,
+                'remarks' => 'Bayaran ansuran selesai.',
+            ]);
+        }
+
+        foreach ([
+            [$activeApplication, $publicUser, 'permohonan_dihantar', null, ApplicationStatus::ACTIVE->value, 'Permohonan diterima dan jadual manual disahkan.'],
+            [$processingApplication, $publicUser, 'permohonan_dihantar', null, ApplicationStatus::PROCESSING->value, 'Permohonan sedang diproses oleh staff.'],
+            [$failedApplication, $staff, 'permohonan_ditolak', ApplicationStatus::PROCESSING->value, ApplicationStatus::FAILED->value, 'Dokumen sokongan tidak lengkap.'],
+            [$completedApplication, $staff, 'akaun_ansuran_selesai', ApplicationStatus::ACTIVE->value, ApplicationStatus::COMPLETED->value, 'Semua ansuran telah dibayar.'],
+        ] as $history) {
+            ApplicationHistory::create([
+                'installment_application_id' => $history[0]->id,
+                'user_id' => $history[1]->id,
+                'action' => $history[2],
+                'old_status' => $history[3],
+                'new_status' => $history[4],
+                'remarks' => $history[5],
+                'metadata' => ['seeded' => true],
+                'created_at' => now(),
+                'updated_at' => now(),
+            ]);
+        }
+
+        foreach ([
+            ['Permohonan diterima', 'Permohonan MYA-202605-0001 telah disahkan dan jadual bayaran dipaparkan.', $activeApplication],
+            ['Permohonan masih diproses', 'Permohonan MYA-202605-0002 sedang disemak oleh staff.', $processingApplication],
+            ['Permohonan ditolak', 'Permohonan MYA-202604-0003 ditolak. Sila semak ulasan pegawai.', $failedApplication],
+        ] as $notification) {
+            SystemNotification::create([
+                'user_id' => $publicUser->id,
+                'type' => 'application',
+                'title' => $notification[0],
+                'message' => $notification[1],
+                'action_url' => '/portal/applications/'.$notification[2]->id,
+            ]);
+        }
+
+        foreach ([
+            ['Permohonan diterima', 'Jadual bayaran manual untuk MYA-202605-0001 telah disahkan.', $activeApplication],
+            ['Permohonan ditolak', 'Permohonan MYA-202604-0003 memerlukan semakan semula dokumen.', $failedApplication],
+        ] as $email) {
+            EmailLog::create([
+                'user_id' => $publicUser->id,
+                'installment_application_id' => $email[2]->id,
+                'recipient_email' => $publicUser->email,
+                'subject' => $email[0],
+                'body' => $email[1],
+                'status' => 'sent',
+                'sent_at' => now(),
+            ]);
+        }
+
+        foreach ([
+            [$admin, 'login', 'Authentication', 'Admin log masuk ke sistem.'],
+            [$publicUser, 'hantar_permohonan', 'Permohonan Ansuran', 'Pengguna menghantar permohonan baharu.'],
+            [$staff, 'semak_permohonan', 'Semakan Staff', 'Staff mengesahkan jadual ansuran manual.'],
+            [$staff, 'upload_excel', 'Import Excel', 'Staff memuat naik Excel data akaun cukai harta.'],
+            [$publicUser, 'bayaran_dummy', 'Pembayaran', 'Pengguna membuat bayaran dummy melalui JomPAY.'],
+        ] as $audit) {
+            AuditTrail::create([
+                'user_id' => $audit[0]->id,
+                'installment_application_id' => $activeApplication->id,
+                'action' => $audit[1],
+                'module' => $audit[2],
+                'description' => $audit[3],
+                'old_values' => ['seeded' => true],
+                'new_values' => ['seeded' => true],
+                'ip_address' => '127.0.0.1',
+                'user_agent' => 'Seeder',
+                'created_at' => now(),
+                'updated_at' => now(),
+            ]);
+        }
+    }
+
+    protected function seedSystemSettings(): void
+    {
+        foreach ([
+            ['general', 'max_installment_months', 'Jumlah maksimum ansuran', '6', 'Had maksimum tempoh ansuran yang dibenarkan.'],
+            ['general', 'minimum_first_payment_residential', 'Kediaman - Panduan Bayaran Awal', '30', 'Peratus panduan bayaran pertama untuk kediaman.'],
+            ['general', 'minimum_first_payment_industrial', 'Industri - Panduan Bayaran Awal', '50', 'Peratus panduan bayaran pertama untuk industri.'],
+            ['general', 'minimum_first_payment_commercial', 'Perdagangan - Panduan Bayaran Awal', '50', 'Peratus panduan bayaran pertama untuk perdagangan.'],
+            ['department', 'department_name', 'Nama Jabatan', 'Majlis Bandaraya Iskandar Puteri', 'Nama jabatan untuk paparan portal.'],
+            ['payment', 'jompay_biller_code', 'Biller Code JomPAY', '37317', 'Kod pengebil untuk demo pembayaran JomPAY.'],
+        ] as $setting) {
+            SystemSetting::updateOrCreate(
+                ['key' => $setting[1]],
+                [
+                    'group' => $setting[0],
+                    'label' => $setting[2],
+                    'value' => $setting[3],
+                    'description' => $setting[4],
+                ],
+            );
+        }
+    }
+}
diff --git a/src/package.json b/src/package.json
new file mode 100644
index 0000000..49c869e
--- /dev/null
+++ b/src/package.json
@@ -0,0 +1,16 @@
+{
+    "$schema": "https://www.schemastore.org/package.json",
+    "private": true,
+    "type": "module",
+    "scripts": {
+        "build": "vite build",
+        "dev": "vite"
+    },
+    "devDependencies": {
+        "@tailwindcss/vite": "^4.0.0",
+        "concurrently": "^9.0.1",
+        "laravel-vite-plugin": "^3.1",
+        "tailwindcss": "^4.0.0",
+        "vite": "^8.0.0"
+    }
+}
diff --git a/src/phpunit.xml b/src/phpunit.xml
new file mode 100644
index 0000000..e7f0a48
--- /dev/null
+++ b/src/phpunit.xml
@@ -0,0 +1,36 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<phpunit xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
+         xsi:noNamespaceSchemaLocation="vendor/phpunit/phpunit/phpunit.xsd"
+         bootstrap="vendor/autoload.php"
+         colors="true"
+>
+    <testsuites>
+        <testsuite name="Unit">
+            <directory>tests/Unit</directory>
+        </testsuite>
+        <testsuite name="Feature">
+            <directory>tests/Feature</directory>
+        </testsuite>
+    </testsuites>
+    <source>
+        <include>
+            <directory>app</directory>
+        </include>
+    </source>
+    <php>
+        <env name="APP_ENV" value="testing"/>
+        <env name="APP_MAINTENANCE_DRIVER" value="file"/>
+        <env name="BCRYPT_ROUNDS" value="4"/>
+        <env name="BROADCAST_CONNECTION" value="null"/>
+        <env name="CACHE_STORE" value="array"/>
+        <env name="DB_CONNECTION" value="sqlite"/>
+        <env name="DB_DATABASE" value=":memory:"/>
+        <env name="DB_URL" value=""/>
+        <env name="MAIL_MAILER" value="array"/>
+        <env name="QUEUE_CONNECTION" value="sync"/>
+        <env name="SESSION_DRIVER" value="array"/>
+        <env name="PULSE_ENABLED" value="false"/>
+        <env name="TELESCOPE_ENABLED" value="false"/>
+        <env name="NIGHTWATCH_ENABLED" value="false"/>
+    </php>
+</phpunit>
diff --git a/src/public/.htaccess b/src/public/.htaccess
new file mode 100644
index 0000000..b574a59
--- /dev/null
+++ b/src/public/.htaccess
@@ -0,0 +1,25 @@
+<IfModule mod_rewrite.c>
+    <IfModule mod_negotiation.c>
+        Options -MultiViews -Indexes
+    </IfModule>
+
+    RewriteEngine On
+
+    # Handle Authorization Header
+    RewriteCond %{HTTP:Authorization} .
+    RewriteRule .* - [E=HTTP_AUTHORIZATION:%{HTTP:Authorization}]
+
+    # Handle X-XSRF-Token Header
+    RewriteCond %{HTTP:x-xsrf-token} .
+    RewriteRule .* - [E=HTTP_X_XSRF_TOKEN:%{HTTP:X-XSRF-Token}]
+
+    # Redirect Trailing Slashes If Not A Folder...
+    RewriteCond %{REQUEST_FILENAME} !-d
+    RewriteCond %{REQUEST_URI} (.+)/$
+    RewriteRule ^ %1 [L,R=301]
+
+    # Send Requests To Front Controller...
+    RewriteCond %{REQUEST_FILENAME} !-d
+    RewriteCond %{REQUEST_FILENAME} !-f
+    RewriteRule ^ index.php [L]
+</IfModule>
diff --git a/src/public/favicon.ico b/src/public/favicon.ico
new file mode 100644
index 0000000..e69de29
diff --git a/src/public/index.php b/src/public/index.php
new file mode 100644
index 0000000..ee8f07e
--- /dev/null
+++ b/src/public/index.php
@@ -0,0 +1,20 @@
+<?php
+
+use Illuminate\Foundation\Application;
+use Illuminate\Http\Request;
+
+define('LARAVEL_START', microtime(true));
+
+// Determine if the application is in maintenance mode...
+if (file_exists($maintenance = __DIR__.'/../storage/framework/maintenance.php')) {
+    require $maintenance;
+}
+
+// Register the Composer autoloader...
+require __DIR__.'/../vendor/autoload.php';
+
+// Bootstrap Laravel and handle the request...
+/** @var Application $app */
+$app = require_once __DIR__.'/../bootstrap/app.php';
+
+$app->handleRequest(Request::capture());
diff --git a/src/public/robots.txt b/src/public/robots.txt
new file mode 100644
index 0000000..eb05362
--- /dev/null
+++ b/src/public/robots.txt
@@ -0,0 +1,2 @@
+User-agent: *
+Disallow:
diff --git a/src/resources/css/app.css b/src/resources/css/app.css
new file mode 100644
index 0000000..3e6abea
--- /dev/null
+++ b/src/resources/css/app.css
@@ -0,0 +1,11 @@
+@import 'tailwindcss';
+
+@source '../../vendor/laravel/framework/src/Illuminate/Pagination/resources/views/*.blade.php';
+@source '../../storage/framework/views/*.php';
+@source '../**/*.blade.php';
+@source '../**/*.js';
+
+@theme {
+    --font-sans: 'Instrument Sans', ui-sans-serif, system-ui, sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji',
+        'Segoe UI Symbol', 'Noto Color Emoji';
+}
diff --git a/src/resources/js/app.js b/src/resources/js/app.js
new file mode 100644
index 0000000..8337712
--- /dev/null
+++ b/src/resources/js/app.js
@@ -0,0 +1 @@
+//
diff --git a/src/resources/views/admin/application-show.blade.php b/src/resources/views/admin/application-show.blade.php
new file mode 100644
index 0000000..0b3f50d
--- /dev/null
+++ b/src/resources/views/admin/application-show.blade.php
@@ -0,0 +1,87 @@
+@extends('layouts.app')
+
+@section('title', 'Butiran Permohonan Admin')
+@section('page-title', 'Butiran Permohonan')
+@section('page-label', 'Admin')
+
+@section('page-actions')
+    <a href="{{ route('admin.applications.print', $application) }}" target="_blank" class="btn btn-outline-secondary">Print Borang</a>
+@endsection
+
+@section('content')
+    <div class="row g-4">
+        <div class="col-lg-8">
+            <div class="card surface-card p-4">
+                <div class="d-flex justify-content-between align-items-start mb-3">
+                    <div>
+                        <div class="mini-label">No Permohonan</div>
+                        <h2 class="h4 fw-bold mb-1">{{ $application->application_no }}</h2>
+                    </div>
+                    @include('components.status-badge', ['status' => $application->status])
+                </div>
+                <div class="row g-3">
+                    <div class="col-md-6"><strong>Pemohon</strong><br>{{ $application->user->displayName() }}</div>
+                    <div class="col-md-6"><strong>Contact Number</strong><br>{{ $application->country_code }} {{ $application->mobile_no }}</div>
+                    <div class="col-md-6"><strong>Emel</strong><br>{{ $application->email }}</div>
+                    <div class="col-md-6"><strong>Alamat Surat Menyurat</strong><br>{{ $application->alamat_surat_menyurat }}</div>
+                    <div class="col-md-6"><strong>Alamat Harta</strong><br>{{ $application->alamat_harta }}</div>
+                    <div class="col-md-6"><strong>Pekerjaan</strong><br>{{ $application->pekerjaan ?: '-' }}</div>
+                    <div class="col-md-6"><strong>No Lot</strong><br>{{ $application->no_lot ?: '-' }}</div>
+                    <div class="col-md-6"><strong>No DHM</strong><br>{{ $application->no_dhm ?: '-' }}</div>
+                    <div class="col-md-6"><strong>No Syarikat</strong><br>{{ $application->no_syarikat ?: '-' }}</div>
+                    <div class="col-md-6"><strong>Pendapatan Sebulan</strong><br>{{ $application->pendapatan_sebulan ? 'RM '.number_format((float) $application->pendapatan_sebulan, 2) : '-' }}</div>
+                    <div class="col-md-6"><strong>Ulasan Staff</strong><br>{{ $application->staff_remarks ?: 'Tiada ulasan direkodkan.' }}</div>
+                </div>
+            </div>
+            <div class="card surface-card p-4 mt-4">
+                <h3 class="h5 fw-bold mb-3">Jadual Ansuran Manual</h3>
+                <div class="table-responsive">
+                    <table class="table align-middle">
+                        <thead>
+                            <tr>
+                                <th>Ansuran Ke-</th>
+                                <th>Tarikh</th>
+                                <th>Amaun</th>
+                                <th>Status</th>
+                            </tr>
+                        </thead>
+                        <tbody>
+                            @forelse ($application->schedules as $schedule)
+                                <tr>
+                                    <td>{{ $schedule->installment_no }}</td>
+                                    <td>{{ optional($schedule->due_date)->format('d/m/Y') }}</td>
+                                    <td>RM {{ number_format((float) $schedule->amount, 2) }}</td>
+                                    <td>@include('components.status-badge', ['status' => $schedule->payment_status])</td>
+                                </tr>
+                            @empty
+                                <tr><td colspan="4" class="text-center text-muted py-4">Tiada jadual direkodkan.</td></tr>
+                            @endforelse
+                        </tbody>
+                    </table>
+                </div>
+            </div>
+        </div>
+        <div class="col-lg-4">
+            <div class="card surface-card p-4">
+                <h3 class="h5 fw-bold mb-3">Maklumat Akaun</h3>
+                <dl class="row mb-0">
+                    <dt class="col-sm-5">Pemilik</dt><dd class="col-sm-7">{{ $application->propertyAccount?->pemilik }}</dd>
+                    <dt class="col-sm-5">Bandar</dt><dd class="col-sm-7">{{ $application->propertyAccount?->bandar }}</dd>
+                    <dt class="col-sm-5">Taman</dt><dd class="col-sm-7">{{ $application->propertyAccount?->taman }}</dd>
+                    <dt class="col-sm-5">Rupacara</dt><dd class="col-sm-7">{{ $application->propertyAccount?->rupacara }}</dd>
+                    <dt class="col-sm-5">Kadar</dt><dd class="col-sm-7">{{ $application->propertyAccount?->kadar }}</dd>
+                </dl>
+            </div>
+            <div class="card surface-card p-4 mt-4">
+                <h3 class="h5 fw-bold mb-3">Sejarah Tindakan</h3>
+                @foreach ($application->histories as $history)
+                    <div class="border-bottom pb-3 mb-3">
+                        <div class="fw-semibold">{{ str($history->action)->replace('_', ' ')->headline() }}</div>
+                        <div class="text-muted small">{{ $history->created_at->format('d/m/Y h:i A') }}</div>
+                        <div class="small">{{ $history->remarks ?: '-' }}</div>
+                    </div>
+                @endforeach
+            </div>
+        </div>
+    </div>
+@endsection
diff --git a/src/resources/views/admin/applications-index.blade.php b/src/resources/views/admin/applications-index.blade.php
new file mode 100644
index 0000000..20a2238
--- /dev/null
+++ b/src/resources/views/admin/applications-index.blade.php
@@ -0,0 +1,71 @@
+@extends('layouts.app')
+
+@section('title', 'Pengurusan Permohonan')
+@section('page-title', 'Pengurusan Permohonan')
+@section('page-label', 'Admin')
+
+@section('page-actions')
+    <a href="{{ route('admin.applications.export') }}" class="btn btn-outline-primary">Eksport Excel</a>
+@endsection
+
+@section('content')
+    <div class="card surface-card p-4 mb-4">
+        <form class="row g-3">
+            <div class="col-md-4">
+                <label class="form-label">Carian</label>
+                <input type="text" name="search" class="form-control" value="{{ request('search') }}" placeholder="No akaun / status / no permohonan">
+            </div>
+            <div class="col-md-3">
+                <label class="form-label">Status</label>
+                <select name="status" class="form-select">
+                    <option value="">Semua</option>
+                    @foreach (['diproses', 'aktif', 'gagal', 'batal', 'selesai'] as $status)
+                        <option value="{{ $status }}" @selected(request('status') === $status)>{{ ucfirst($status) }}</option>
+                    @endforeach
+                </select>
+            </div>
+            <div class="col-md-2">
+                <label class="form-label">Dari Tarikh</label>
+                <input type="date" name="date_from" class="form-control" value="{{ request('date_from') }}">
+            </div>
+            <div class="col-md-2">
+                <label class="form-label">Hingga Tarikh</label>
+                <input type="date" name="date_to" class="form-control" value="{{ request('date_to') }}">
+            </div>
+            <div class="col-md-1 d-flex align-items-end">
+                <button class="btn btn-primary w-100">Tapis</button>
+            </div>
+        </form>
+    </div>
+    <div class="card surface-card p-4">
+        <div class="table-responsive">
+            <table class="table align-middle">
+                <thead>
+                    <tr>
+                        <th>No Permohonan</th>
+                        <th>Pemohon</th>
+                        <th>No Akaun Tunggakan</th>
+                        <th>Kategori</th>
+                        <th>Status</th>
+                        <th>Pegawai</th>
+                        <th></th>
+                    </tr>
+                </thead>
+                <tbody>
+                    @foreach ($applications as $application)
+                        <tr>
+                            <td>{{ $application->application_no }}</td>
+                            <td>{{ $application->user->displayName() }}</td>
+                            <td>{{ $application->no_akaun_tunggakan }}</td>
+                            <td>{{ $application->category }}</td>
+                            <td>@include('components.status-badge', ['status' => $application->status])</td>
+                            <td>{{ $application->reviewer?->displayName() ?: '-' }}</td>
+                            <td class="text-end"><a href="{{ route('admin.applications.show', $application) }}" class="btn btn-sm btn-outline-secondary">Lihat</a></td>
+                        </tr>
+                    @endforeach
+                </tbody>
+            </table>
+        </div>
+        <div class="mt-3">{{ $applications->links() }}</div>
+    </div>
+@endsection
diff --git a/src/resources/views/admin/audit-trail.blade.php b/src/resources/views/admin/audit-trail.blade.php
new file mode 100644
index 0000000..e6054cf
--- /dev/null
+++ b/src/resources/views/admin/audit-trail.blade.php
@@ -0,0 +1,37 @@
+@extends('layouts.app')
+
+@section('title', 'Audit Trail')
+@section('page-title', 'Audit Trail')
+@section('page-label', 'Admin')
+
+@section('content')
+    <div class="card surface-card p-4">
+        <div class="table-responsive">
+            <table class="table align-middle">
+                <thead>
+                    <tr>
+                        <th>Tarikh</th>
+                        <th>Pengguna</th>
+                        <th>Modul</th>
+                        <th>Tindakan</th>
+                        <th>Keterangan</th>
+                        <th>IP</th>
+                    </tr>
+                </thead>
+                <tbody>
+                    @foreach ($audits as $audit)
+                        <tr>
+                            <td>{{ $audit->created_at->format('d/m/Y h:i A') }}</td>
+                            <td>{{ $audit->user?->displayName() ?: 'Sistem' }}</td>
+                            <td>{{ $audit->module }}</td>
+                            <td>{{ $audit->action }}</td>
+                            <td>{{ $audit->description }}</td>
+                            <td>{{ $audit->ip_address ?: '-' }}</td>
+                        </tr>
+                    @endforeach
+                </tbody>
+            </table>
+        </div>
+        <div class="mt-3">{{ $audits->links() }}</div>
+    </div>
+@endsection
diff --git a/src/resources/views/admin/communications-index.blade.php b/src/resources/views/admin/communications-index.blade.php
new file mode 100644
index 0000000..f57bbc3
--- /dev/null
+++ b/src/resources/views/admin/communications-index.blade.php
@@ -0,0 +1,34 @@
+@extends('layouts.app')
+
+@section('title', 'Notifikasi & Emel')
+@section('page-title', 'Notifikasi & Emel')
+@section('page-label', 'Admin')
+
+@section('content')
+    <div class="row g-4">
+        <div class="col-lg-6">
+            <div class="card surface-card p-4">
+                <h3 class="h5 fw-bold mb-3">Notifikasi Sistem</h3>
+                @foreach ($notifications as $notification)
+                    <div class="border-bottom pb-3 mb-3">
+                        <div class="fw-semibold">{{ $notification->title }}</div>
+                        <div class="small text-muted">{{ $notification->user?->displayName() }} | {{ $notification->created_at->format('d/m/Y h:i A') }}</div>
+                        <div class="small mt-1">{{ $notification->message }}</div>
+                    </div>
+                @endforeach
+            </div>
+        </div>
+        <div class="col-lg-6">
+            <div class="card surface-card p-4">
+                <h3 class="h5 fw-bold mb-3">Dummy Email Log</h3>
+                @foreach ($emailLogs as $emailLog)
+                    <div class="border-bottom pb-3 mb-3">
+                        <div class="fw-semibold">{{ $emailLog->subject }}</div>
+                        <div class="small text-muted">{{ $emailLog->recipient_email }} | {{ optional($emailLog->sent_at)->format('d/m/Y h:i A') }}</div>
+                        <div class="small mt-1">{{ $emailLog->body }}</div>
+                    </div>
+                @endforeach
+            </div>
+        </div>
+    </div>
+@endsection
diff --git a/src/resources/views/admin/dashboard.blade.php b/src/resources/views/admin/dashboard.blade.php
new file mode 100644
index 0000000..d064148
--- /dev/null
+++ b/src/resources/views/admin/dashboard.blade.php
@@ -0,0 +1,77 @@
+@extends('layouts.app')
+
+@section('title', 'Dashboard Admin')
+@section('page-title', 'Dashboard Admin')
+@section('page-label', 'Pemantauan Keseluruhan')
+
+@section('content')
+    <div class="row g-4 mb-4">
+        @foreach ([
+            ['label' => 'Permohonan Baharu', 'value' => $summary['new_applications'], 'icon' => 'bi-journal-plus'],
+            ['label' => 'Permohonan Lulus', 'value' => $summary['approved_applications'], 'icon' => 'bi-check2-circle'],
+            ['label' => 'Permohonan Gagal', 'value' => $summary['failed_applications'], 'icon' => 'bi-x-circle'],
+            ['label' => 'Permohonan Batal', 'value' => $summary['cancelled_applications'], 'icon' => 'bi-ban'],
+            ['label' => 'Akaun Ansuran Aktif', 'value' => $summary['active_accounts'], 'icon' => 'bi-calendar-range'],
+            ['label' => 'Bayaran Diterima', 'value' => 'RM '.number_format((float) $summary['payments_received'], 2), 'icon' => 'bi-cash-coin'],
+            ['label' => 'Tunggakan Semasa', 'value' => 'RM '.number_format((float) $summary['outstanding_arrears'], 2), 'icon' => 'bi-exclamation-diamond'],
+            ['label' => 'Akaun Ansuran Selesai', 'value' => $summary['completed_accounts'], 'icon' => 'bi-patch-check'],
+            ['label' => 'Pengguna Awam Berdaftar', 'value' => $summary['public_users'], 'icon' => 'bi-people'],
+        ] as $card)
+            <div class="col-md-6 col-xl-4">
+                <div class="card stat-card p-4 h-100">
+                    <div class="d-flex justify-content-between align-items-center gap-3">
+                        <div>
+                            <div class="mini-label">{{ $card['label'] }}</div>
+                            <div class="h3 fw-bold mb-0">{{ $card['value'] }}</div>
+                        </div>
+                        <div class="stat-icon"><i class="bi {{ $card['icon'] }} fs-4"></i></div>
+                    </div>
+                </div>
+            </div>
+        @endforeach
+    </div>
+
+    <div class="row g-4">
+        <div class="col-lg-8">
+            <div class="card surface-card p-4">
+                <h3 class="h5 fw-bold mb-3">Permohonan Terkini</h3>
+                <div class="table-responsive">
+                    <table class="table align-middle">
+                        <thead>
+                            <tr>
+                                <th>No Permohonan</th>
+                                <th>Pemohon</th>
+                                <th>No Akaun</th>
+                                <th>Status</th>
+                            </tr>
+                        </thead>
+                        <tbody>
+                            @foreach ($latestApplications as $application)
+                                <tr>
+                                    <td>{{ $application->application_no }}</td>
+                                    <td>{{ $application->user->displayName() }}</td>
+                                    <td>{{ $application->no_akaun_tunggakan }}</td>
+                                    <td>@include('components.status-badge', ['status' => $application->status])</td>
+                                </tr>
+                            @endforeach
+                        </tbody>
+                    </table>
+                </div>
+            </div>
+        </div>
+        <div class="col-lg-4">
+            <div class="card surface-card p-4">
+                <h3 class="h5 fw-bold mb-3">Notifikasi Terkini</h3>
+                @forelse ($latestNotifications as $notification)
+                    <div class="border-bottom pb-3 mb-3">
+                        <div class="fw-semibold">{{ $notification->title }}</div>
+                        <div class="small text-muted">{{ $notification->user?->displayName() }} | {{ $notification->created_at->format('d/m/Y h:i A') }}</div>
+                        <div class="small mt-1">{{ $notification->message }}</div>
+                    </div>
+                @empty
+                    <div class="text-muted small">Tiada notifikasi untuk dipaparkan.</div>
+                @endforelse
+            </div>
+        </div>
+    </div>
+@endsection
diff --git a/src/resources/views/admin/installment-accounts-index.blade.php b/src/resources/views/admin/installment-accounts-index.blade.php
new file mode 100644
index 0000000..0259c8d
--- /dev/null
+++ b/src/resources/views/admin/installment-accounts-index.blade.php
@@ -0,0 +1,36 @@
+@extends('layouts.app')
+
+@section('title', 'Akaun Ansuran')
+@section('page-title', 'Akaun Ansuran Aktif')
+@section('page-label', 'Pemantauan Akaun')
+
+@section('content')
+    <div class="card surface-card p-4">
+        <div class="table-responsive">
+            <table class="table align-middle">
+                <thead>
+                    <tr>
+                        <th>No Permohonan</th>
+                        <th>Pemohon</th>
+                        <th>No Akaun</th>
+                        <th>Jumlah Jadual</th>
+                        <th>Baki Tertunggak</th>
+                    </tr>
+                </thead>
+                <tbody>
+                    @foreach ($applications as $application)
+                        @php($paid = $application->payments->where('status', 'success')->sum('amount'))
+                        <tr>
+                            <td>{{ $application->application_no }}</td>
+                            <td>{{ $application->user->displayName() }}</td>
+                            <td>{{ $application->no_akaun_tunggakan }}</td>
+                            <td>RM {{ number_format((float) $application->schedule_total, 2) }}</td>
+                            <td>RM {{ number_format((float) $application->schedule_total - (float) $paid, 2) }}</td>
+                        </tr>
+                    @endforeach
+                </tbody>
+            </table>
+        </div>
+        <div class="mt-3">{{ $applications->links() }}</div>
+    </div>
+@endsection
diff --git a/src/resources/views/admin/payments-index.blade.php b/src/resources/views/admin/payments-index.blade.php
new file mode 100644
index 0000000..cdbda26
--- /dev/null
+++ b/src/resources/views/admin/payments-index.blade.php
@@ -0,0 +1,37 @@
+@extends('layouts.app')
+
+@section('title', 'Pengurusan Bayaran')
+@section('page-title', 'Senarai Bayaran')
+@section('page-label', 'Admin')
+
+@section('content')
+    <div class="card surface-card p-4">
+        <div class="table-responsive">
+            <table class="table align-middle">
+                <thead>
+                    <tr>
+                        <th>Resit</th>
+                        <th>Pembayar</th>
+                        <th>No Akaun</th>
+                        <th>Amaun</th>
+                        <th>Status</th>
+                        <th>Tarikh</th>
+                    </tr>
+                </thead>
+                <tbody>
+                    @foreach ($payments as $payment)
+                        <tr>
+                            <td>{{ $payment->receipt_no }}</td>
+                            <td>{{ $payment->user?->displayName() }}</td>
+                            <td>{{ $payment->application?->no_akaun }}</td>
+                            <td>RM {{ number_format((float) $payment->amount, 2) }}</td>
+                            <td>@include('components.status-badge', ['status' => $payment->status])</td>
+                            <td>{{ optional($payment->paid_at)->format('d/m/Y h:i A') }}</td>
+                        </tr>
+                    @endforeach
+                </tbody>
+            </table>
+        </div>
+        <div class="mt-3">{{ $payments->links() }}</div>
+    </div>
+@endsection
diff --git a/src/resources/views/admin/property-account-form.blade.php b/src/resources/views/admin/property-account-form.blade.php
new file mode 100644
index 0000000..6f7f529
--- /dev/null
+++ b/src/resources/views/admin/property-account-form.blade.php
@@ -0,0 +1,28 @@
+@extends('layouts.app')
+
+@section('title', $account->exists ? 'Edit Data Harta' : 'Tambah Data Harta')
+@section('page-title', $account->exists ? 'Edit Data Harta' : 'Tambah Data Harta')
+@section('page-label', 'Data Harta')
+
+@section('content')
+    <div class="card surface-card p-4 p-lg-5">
+        <form method="POST" action="{{ $account->exists ? route('admin.property-accounts.update', $account) : route('admin.property-accounts.store') }}" class="row g-3">
+            @csrf
+            @if ($account->exists) @method('PUT') @endif
+            <div class="col-md-6"><label class="form-label">No Akaun</label><input type="text" name="no_akaun" class="form-control" value="{{ old('no_akaun', $account->no_akaun) }}" required></div>
+            <div class="col-md-6"><label class="form-label">No Akaun Tunggakan</label><input type="text" name="no_akaun_tunggakan" class="form-control" value="{{ old('no_akaun_tunggakan', $account->no_akaun_tunggakan) }}" required></div>
+            <div class="col-md-6"><label class="form-label">No Bgnn</label><input type="text" name="no_bgnn" class="form-control" value="{{ old('no_bgnn', $account->no_bgnn) }}"></div>
+            <div class="col-md-6"><label class="form-label">Nama Jalan</label><input type="text" name="nama_jalan" class="form-control" value="{{ old('nama_jalan', $account->nama_jalan) }}"></div>
+            <div class="col-md-6"><label class="form-label">Pemilik</label><input type="text" name="pemilik" class="form-control" value="{{ old('pemilik', $account->pemilik) }}" required></div>
+            <div class="col-md-6"><label class="form-label">Kategori</label><input type="text" name="category" class="form-control" value="{{ old('category', $account->category) }}"></div>
+            <div class="col-md-4"><label class="form-label">Bandar</label><input type="text" name="bandar" class="form-control" value="{{ old('bandar', $account->bandar) }}"></div>
+            <div class="col-md-4"><label class="form-label">Taman</label><input type="text" name="taman" class="form-control" value="{{ old('taman', $account->taman) }}"></div>
+            <div class="col-md-4"><label class="form-label">Rupacara</label><input type="text" name="rupacara" class="form-control" value="{{ old('rupacara', $account->rupacara) }}"></div>
+            <div class="col-md-6"><label class="form-label">Kadar</label><input type="text" name="kadar" class="form-control" value="{{ old('kadar', $account->kadar) }}"></div>
+            <div class="col-md-3"><label class="form-label">Cukai Harta</label><input type="number" step="0.01" name="cukai_harta" class="form-control" value="{{ old('cukai_harta', $account->cukai_harta) }}"></div>
+            <div class="col-md-3"><label class="form-label">Tunggakan</label><input type="number" step="0.01" name="tunggakan" class="form-control" value="{{ old('tunggakan', $account->tunggakan) }}" required></div>
+            <div class="col-12"><label class="form-label">Alamat Harta</label><textarea name="alamat_harta" class="form-control" rows="3">{{ old('alamat_harta', $account->alamat_harta) }}</textarea></div>
+            <div class="col-12"><button class="btn btn-primary">{{ $account->exists ? 'Kemaskini Data Harta' : 'Simpan Data Harta' }}</button></div>
+        </form>
+    </div>
+@endsection
diff --git a/src/resources/views/admin/property-accounts-index.blade.php b/src/resources/views/admin/property-accounts-index.blade.php
new file mode 100644
index 0000000..82a3522
--- /dev/null
+++ b/src/resources/views/admin/property-accounts-index.blade.php
@@ -0,0 +1,66 @@
+@extends('layouts.app')
+
+@section('title', 'Data Harta')
+@section('page-title', 'Data Harta')
+@section('page-label', 'Admin')
+
+@section('page-actions')
+    <a href="{{ route('admin.property-accounts.create') }}" class="btn btn-primary">Tambah Data Harta</a>
+@endsection
+
+@section('content')
+    <div class="card surface-card p-4 mb-4">
+        <form class="row g-3">
+            <div class="col-md-4">
+                <label class="form-label">Carian</label>
+                <input type="text" name="search" class="form-control" value="{{ request('search') }}" placeholder="No akaun / pemilik / jalan / bandar">
+            </div>
+            <div class="col-md-2 d-flex align-items-end">
+                <button class="btn btn-primary w-100">Cari</button>
+            </div>
+        </form>
+    </div>
+    <div class="card surface-card p-4">
+        <div class="table-responsive">
+            <table class="table align-middle">
+                <thead>
+                    <tr>
+                        <th>No Akaun</th>
+                        <th>No Akaun Tunggakan</th>
+                        <th>No Bgnn</th>
+                        <th>Pemilik</th>
+                        <th>Jalan / Bandar</th>
+                        <th>Cukai Harta</th>
+                        <th>Tunggakan</th>
+                        <th>Status Data</th>
+                        <th></th>
+                    </tr>
+                </thead>
+                <tbody>
+                    @foreach ($accounts as $account)
+                        <tr>
+                            <td>{{ $account->no_akaun }}</td>
+                            <td>{{ $account->no_akaun_tunggakan }}</td>
+                            <td>{{ $account->no_bgnn ?: '-' }}</td>
+                            <td>{{ $account->pemilik }}</td>
+                            <td>{{ $account->nama_jalan ?: '-' }} / {{ $account->bandar ?: '-' }}</td>
+                            <td>RM {{ number_format((float) $account->cukai_harta, 2) }}</td>
+                            <td>RM {{ number_format((float) $account->tunggakan, 2) }}</td>
+                            <td>{{ $account->status_data }}</td>
+                            <td class="text-end">
+                                <div class="btn-group">
+                                    <a href="{{ route('admin.property-accounts.edit', $account) }}" class="btn btn-sm btn-outline-secondary">Edit</a>
+                                    <form method="POST" action="{{ route('admin.property-accounts.destroy', $account) }}">
+                                        @csrf @method('DELETE')
+                                        <button class="btn btn-sm btn-outline-danger">Padam</button>
+                                    </form>
+                                </div>
+                            </td>
+                        </tr>
+                    @endforeach
+                </tbody>
+            </table>
+        </div>
+        <div class="mt-3">{{ $accounts->links() }}</div>
+    </div>
+@endsection
diff --git a/src/resources/views/admin/reports.blade.php b/src/resources/views/admin/reports.blade.php
new file mode 100644
index 0000000..8eb8a31
--- /dev/null
+++ b/src/resources/views/admin/reports.blade.php
@@ -0,0 +1,98 @@
+@extends('layouts.app')
+
+@section('title', 'Laporan')
+@section('page-title', 'Laporan')
+@section('page-label', 'Admin')
+
+@section('page-actions')
+    <div class="d-flex gap-2">
+        <a href="{{ route('admin.reports.export-applications') }}" class="btn btn-outline-primary">Eksport Permohonan</a>
+        <a href="{{ route('admin.reports.export-payments') }}" class="btn btn-outline-primary">Eksport Bayaran</a>
+        <a href="{{ route('admin.reports.print') }}" target="_blank" class="btn btn-outline-secondary">Print HTML</a>
+    </div>
+@endsection
+
+@section('content')
+    <div class="row g-4 mb-4">
+        @foreach ([
+            ['label' => 'Jumlah Bayaran Diterima', 'value' => 'RM '.number_format((float) $summary['payments_received'], 2)],
+            ['label' => 'Jumlah Tunggakan', 'value' => 'RM '.number_format((float) $summary['outstanding_arrears'], 2)],
+            ['label' => 'Permohonan Batal', 'value' => $summary['cancelled_applications']],
+            ['label' => 'Akaun Ansuran Aktif', 'value' => $summary['active_accounts']],
+        ] as $card)
+            <div class="col-md-6 col-xl-3">
+                <div class="card stat-card p-4">
+                    <div class="mini-label">{{ $card['label'] }}</div>
+                    <div class="h3 fw-bold mb-0">{{ $card['value'] }}</div>
+                </div>
+            </div>
+        @endforeach
+    </div>
+    <div class="row g-4">
+        <div class="col-lg-6">
+            <div class="card surface-card p-4">
+                <h3 class="h5 fw-bold mb-3">Jumlah Permohonan Bulanan</h3>
+                <table class="table">
+                    <thead><tr><th>Bulan</th><th>Jumlah</th></tr></thead>
+                    <tbody>
+                        @foreach ($monthlyApplications as $item)
+                            <tr><td>{{ $item->month }}</td><td>{{ $item->total }}</td></tr>
+                        @endforeach
+                    </tbody>
+                </table>
+            </div>
+        </div>
+        <div class="col-lg-6">
+            <div class="card surface-card p-4">
+                <h3 class="h5 fw-bold mb-3">Bayaran Diterima</h3>
+                <table class="table">
+                    <thead><tr><th>Bulan</th><th>Jumlah</th></tr></thead>
+                    <tbody>
+                        @foreach ($monthlyPayments as $item)
+                            <tr><td>{{ $item->month }}</td><td>RM {{ number_format((float) $item->total, 2) }}</td></tr>
+                        @endforeach
+                    </tbody>
+                </table>
+            </div>
+        </div>
+        <div class="col-lg-6">
+            <div class="card surface-card p-4">
+                <h3 class="h5 fw-bold mb-3">Laporan Ikut Kategori Harta</h3>
+                <table class="table">
+                    <thead><tr><th>Kategori</th><th>Jumlah</th></tr></thead>
+                    <tbody>
+                        @foreach ($categoryBreakdown as $item)
+                            <tr><td>{{ $item->category }}</td><td>{{ $item->total }}</td></tr>
+                        @endforeach
+                    </tbody>
+                </table>
+            </div>
+        </div>
+        <div class="col-lg-6">
+            <div class="card surface-card p-4">
+                <h3 class="h5 fw-bold mb-3">Laporan Ikut Kawasan</h3>
+                <table class="table">
+                    <thead><tr><th>Bandar</th><th>Jumlah</th></tr></thead>
+                    <tbody>
+                        @foreach ($areaBreakdown as $item)
+                            <tr><td>{{ $item->bandar ?: 'Tidak Ditetapkan' }}</td><td>{{ $item->total }}</td></tr>
+                        @endforeach
+                    </tbody>
+                </table>
+            </div>
+        </div>
+        <div class="col-12">
+            <div class="card surface-card p-4">
+                <h3 class="h5 fw-bold mb-3">Prestasi Staff / Pegawai</h3>
+                <table class="table">
+                    <thead><tr><th>Nama</th><th>Jumlah Disemak</th></tr></thead>
+                    <tbody>
+                        @foreach ($staffPerformance as $staff)
+                            <tr><td>{{ $staff->name }}</td><td>{{ $staff->total_reviewed }}</td></tr>
+                        @endforeach
+                    </tbody>
+                </table>
+            </div>
+        </div>
+    </div>
+@endsection
diff --git a/src/resources/views/admin/roles-index.blade.php b/src/resources/views/admin/roles-index.blade.php
new file mode 100644
index 0000000..ff29228
--- /dev/null
+++ b/src/resources/views/admin/roles-index.blade.php
@@ -0,0 +1,26 @@
+@extends('layouts.app')
+
+@section('title', 'Pengurusan Peranan')
+@section('page-title', 'Pengurusan Peranan')
+@section('page-label', 'Admin')
+
+@section('content')
+    <div class="row g-4">
+        @foreach ($roles as $role)
+            <div class="col-lg-4">
+                <div class="card surface-card p-4 h-100">
+                    <h3 class="h5 fw-bold">{{ $role->name }}</h3>
+                    <p class="text-muted">{{ $role->description }}</p>
+                    <div class="small text-muted mb-2">Akses modul</div>
+                    <ul class="mb-0 ps-3">
+                        @forelse ($role->permissions as $permission)
+                            <li>{{ $permission->module }}: {{ implode(', ', $permission->permissions) }}</li>
+                        @empty
+                            <li>Belum ditetapkan</li>
+                        @endforelse
+                    </ul>
+                </div>
+            </div>
+        @endforeach
+    </div>
+@endsection
diff --git a/src/resources/views/admin/settings.blade.php b/src/resources/views/admin/settings.blade.php
new file mode 100644
index 0000000..4ed1288
--- /dev/null
+++ b/src/resources/views/admin/settings.blade.php
@@ -0,0 +1,33 @@
+@extends('layouts.app')
+
+@section('title', 'Tetapan Sistem')
+@section('page-title', 'Tetapan Sistem')
+@section('page-label', 'Admin')
+
+@section('content')
+    <div class="card surface-card p-4 p-lg-5">
+        <form method="POST" action="{{ route('admin.settings.update') }}" class="d-grid gap-4">
+            @csrf
+            @method('PUT')
+            @foreach ($settings as $group => $items)
+                <div>
+                    <h3 class="h5 fw-bold text-capitalize">{{ $group }}</h3>
+                    <div class="row g-3">
+                        @foreach ($items as $setting)
+                            <div class="col-md-6">
+                                <label class="form-label">{{ $setting->label }}</label>
+                                <input type="text" name="settings[{{ $setting->key }}]" class="form-control" value="{{ old('settings.'.$setting->key, $setting->value) }}">
+                                @if ($setting->description)
+                                    <div class="form-text">{{ $setting->description }}</div>
+                                @endif
+                            </div>
+                        @endforeach
+                    </div>
+                </div>
+            @endforeach
+            <div>
+                <button class="btn btn-primary">Simpan Tetapan</button>
+            </div>
+        </form>
+    </div>
+@endsection
diff --git a/src/resources/views/admin/tasks-index.blade.php b/src/resources/views/admin/tasks-index.blade.php
new file mode 100644
index 0000000..db9084a
--- /dev/null
+++ b/src/resources/views/admin/tasks-index.blade.php
@@ -0,0 +1,35 @@
+@extends('layouts.app')
+
+@section('title', 'Pengurusan Tugasan')
+@section('page-title', 'Pengurusan Tugasan')
+@section('page-label', 'Admin')
+
+@section('content')
+    <div class="card surface-card p-4">
+        <div class="table-responsive">
+            <table class="table align-middle">
+                <thead>
+                    <tr>
+                        <th>Tajuk</th>
+                        <th>Pegawai</th>
+                        <th>Prioriti</th>
+                        <th>Status</th>
+                        <th>Due Date</th>
+                    </tr>
+                </thead>
+                <tbody>
+                    @foreach ($tasks as $task)
+                        <tr>
+                            <td>{{ $task->title }}</td>
+                            <td>{{ $task->assignee?->displayName() ?: '-' }}</td>
+                            <td>{{ ucfirst($task->priority) }}</td>
+                            <td>{{ ucfirst(str_replace('_', ' ', $task->status)) }}</td>
+                            <td>{{ optional($task->due_at)->format('d/m/Y h:i A') ?: '-' }}</td>
+                        </tr>
+                    @endforeach
+                </tbody>
+            </table>
+        </div>
+        <div class="mt-3">{{ $tasks->links() }}</div>
+    </div>
+@endsection
diff --git a/src/resources/views/admin/user-form.blade.php b/src/resources/views/admin/user-form.blade.php
new file mode 100644
index 0000000..8b15d26
--- /dev/null
+++ b/src/resources/views/admin/user-form.blade.php
@@ -0,0 +1,54 @@
+@extends('layouts.app')
+
+@section('title', $user->exists ? 'Edit Pengguna' : 'Tambah Pengguna')
+@section('page-title', $user->exists ? 'Edit Pengguna' : 'Tambah Pengguna')
+@section('page-label', 'Pengurusan Pengguna')
+
+@section('content')
+    <div class="card surface-card p-4 p-lg-5">
+        <form method="POST" action="{{ $user->exists ? route('admin.users.update', $user) : route('admin.users.store') }}" class="row g-3">
+            @csrf
+            @if ($user->exists)
+                @method('PUT')
+            @endif
+            <div class="col-md-6">
+                <label class="form-label">Nama</label>
+                <input type="text" name="name" class="form-control" value="{{ old('name', $user->name) }}" required>
+            </div>
+            <div class="col-md-6">
+                <label class="form-label">Emel</label>
+                <input type="email" name="email" class="form-control" value="{{ old('email', $user->email) }}" required>
+            </div>
+            <div class="col-md-4">
+                <label class="form-label">Peranan</label>
+                <select name="role_id" class="form-select" required>
+                    @foreach ($roles as $role)
+                        <option value="{{ $role->id }}" @selected(old('role_id', $user->role_id) == $role->id)>{{ $role->name }}</option>
+                    @endforeach
+                </select>
+            </div>
+            <div class="col-md-4">
+                <label class="form-label">Bahagian / Unit</label>
+                <select name="department_id" class="form-select">
+                    <option value="">Tiada</option>
+                    @foreach ($departments as $department)
+                        <option value="{{ $department->id }}" @selected(old('department_id', $user->department_id) == $department->id)>{{ $department->name }}</option>
+                    @endforeach
+                </select>
+            </div>
+            <div class="col-md-4">
+                <label class="form-label">Kata Laluan {{ $user->exists ? '(Kosongkan jika tidak diubah)' : '' }}</label>
+                <input type="password" name="password" class="form-control" {{ $user->exists ? '' : 'required' }}>
+            </div>
+            <div class="col-12">
+                <div class="form-check">
+                    <input type="checkbox" class="form-check-input" name="is_active" value="1" id="is_active" @checked(old('is_active', $user->is_active ?? true))>
+                    <label class="form-check-label" for="is_active">Akaun Aktif</label>
+                </div>
+            </div>
+            <div class="col-12">
+                <button class="btn btn-primary">{{ $user->exists ? 'Kemaskini Pengguna' : 'Simpan Pengguna' }}</button>
+            </div>
+        </form>
+    </div>
+@endsection
diff --git a/src/resources/views/admin/users-index.blade.php b/src/resources/views/admin/users-index.blade.php
new file mode 100644
index 0000000..85d939e
--- /dev/null
+++ b/src/resources/views/admin/users-index.blade.php
@@ -0,0 +1,47 @@
+@extends('layouts.app')
+
+@section('title', 'Pengurusan Pengguna')
+@section('page-title', 'Pengurusan Pengguna')
+@section('page-label', 'Admin')
+
+@section('page-actions')
+    <a href="{{ route('admin.users.create') }}" class="btn btn-primary">Tambah Pengguna</a>
+@endsection
+
+@section('content')
+    <div class="card surface-card p-4">
+        <div class="table-responsive">
+            <table class="table align-middle">
+                <thead>
+                    <tr>
+                        <th>Nama</th>
+                        <th>Emel</th>
+                        <th>Peranan</th>
+                        <th>Bahagian/Unit</th>
+                        <th>Status</th>
+                        <th></th>
+                    </tr>
+                </thead>
+                <tbody>
+                    @foreach ($users as $user)
+                        <tr>
+                            <td>{{ $user->displayName() }}</td>
+                            <td>{{ $user->email }}</td>
+                            <td>{{ $user->role?->name }}</td>
+                            <td>{{ $user->department?->name ?: '-' }}</td>
+                            <td>{!! $user->is_active ? '<span class="badge text-bg-success">Aktif</span>' : '<span class="badge text-bg-secondary">Nyahaktif</span>' !!}</td>
+                            <td class="text-end">
+                                <div class="btn-group">
+                                    <a href="{{ route('admin.users.edit', $user) }}" class="btn btn-sm btn-outline-secondary">Edit</a>
+                                    <form method="POST" action="{{ route('admin.users.toggle', $user) }}">@csrf<button class="btn btn-sm btn-outline-warning">Toggle</button></form>
+                                    <form method="POST" action="{{ route('admin.users.reset-password', $user) }}">@csrf<button class="btn btn-sm btn-outline-primary">Reset Kata Laluan</button></form>
+                                </div>
+                            </td>
+                        </tr>
+                    @endforeach
+                </tbody>
+            </table>
+        </div>
+        <div class="mt-3">{{ $users->links() }}</div>
+    </div>
+@endsection
diff --git a/src/resources/views/auth/login.blade.php b/src/resources/views/auth/login.blade.php
new file mode 100644
index 0000000..cab3eaf
--- /dev/null
+++ b/src/resources/views/auth/login.blade.php
@@ -0,0 +1,42 @@
+@extends('layouts.guest')
+
+@section('title', 'Log Masuk | MyAnsuran')
+
+@section('content')
+    <div class="container py-5">
+        <div class="row justify-content-center">
+            <div class="col-lg-5">
+                <div class="text-center mb-4">
+                    <h1 class="fw-bold section-title">Log Masuk MyAnsuran</h1>
+                    <p class="text-muted">Portal permohonan bayaran cukai harta secara ansuran.</p>
+                </div>
+                <div class="card auth-card p-4 p-lg-5">
+                    @include('components.flash')
+                    <form method="POST" action="{{ route('login.store') }}" class="d-grid gap-3">
+                        @csrf
+                        <div>
+                            <label class="form-label">Emel</label>
+                            <input type="email" name="email" class="form-control form-control-lg" value="{{ old('email') }}" required>
+                        </div>
+                        <div>
+                            <label class="form-label">Kata Laluan</label>
+                            <input type="password" name="password" class="form-control form-control-lg" required>
+                        </div>
+                        <div class="form-check">
+                            <input class="form-check-input" type="checkbox" name="remember" value="1" id="remember">
+                            <label class="form-check-label" for="remember">Kekalkan sesi log masuk</label>
+                        </div>
+                        <button class="btn btn-brand btn-lg">Log Masuk</button>
+                    </form>
+                    <div class="mt-4 text-center text-muted small">
+                        Akaun demo: <strong>admin@myansuran.test</strong>, <strong>staff@myansuran.test</strong>, <strong>user@myansuran.test</strong><br>
+                        Kata laluan demo: <strong>password</strong>
+                    </div>
+                    <div class="text-center mt-3">
+                        <a href="{{ route('register') }}">Belum ada akaun? Daftar di sini.</a>
+                    </div>
+                </div>
+            </div>
+        </div>
+    </div>
+@endsection
diff --git a/src/resources/views/auth/register.blade.php b/src/resources/views/auth/register.blade.php
new file mode 100644
index 0000000..3a53914
--- /dev/null
+++ b/src/resources/views/auth/register.blade.php
@@ -0,0 +1,38 @@
+@extends('layouts.guest')
+
+@section('title', 'Daftar | MyAnsuran')
+
+@section('content')
+    <div class="container py-5">
+        <div class="row justify-content-center">
+            <div class="col-lg-5">
+                <div class="text-center mb-4">
+                    <h1 class="fw-bold section-title">Pendaftaran Pengguna Awam</h1>
+                    <p class="text-muted">Daftar akaun untuk memohon bayaran ansuran cukai harta secara atas talian.</p>
+                </div>
+                <div class="card auth-card p-4 p-lg-5">
+                    @include('components.flash')
+                    <form method="POST" action="{{ route('register.store') }}" class="d-grid gap-3">
+                        @csrf
+                        <div>
+                            <label class="form-label">Emel</label>
+                            <input type="email" name="email" class="form-control form-control-lg" value="{{ old('email') }}" required>
+                        </div>
+                        <div>
+                            <label class="form-label">Kata Laluan</label>
+                            <input type="password" name="password" class="form-control form-control-lg" required>
+                        </div>
+                        <div>
+                            <label class="form-label">Sahkan Kata Laluan</label>
+                            <input type="password" name="password_confirmation" class="form-control form-control-lg" required>
+                        </div>
+                        <button class="btn btn-brand btn-lg">Daftar Akaun</button>
+                    </form>
+                    <div class="text-center mt-3">
+                        <a href="{{ route('login') }}">Sudah ada akaun? Log masuk.</a>
+                    </div>
+                </div>
+            </div>
+        </div>
+    </div>
+@endsection
diff --git a/src/resources/views/components/flash.blade.php b/src/resources/views/components/flash.blade.php
new file mode 100644
index 0000000..362527b
--- /dev/null
+++ b/src/resources/views/components/flash.blade.php
@@ -0,0 +1,19 @@
+@foreach (['success' => 'success', 'warning' => 'warning', 'error' => 'danger'] as $key => $variant)
+    @if (session($key))
+        <div class="alert alert-{{ $variant }} alert-dismissible fade show" role="alert">
+            {{ session($key) }}
+            <button type="button" class="btn-close" data-bs-dismiss="alert"></button>
+        </div>
+    @endif
+@endforeach
+
+@if ($errors->any())
+    <div class="alert alert-danger">
+        <div class="fw-semibold mb-1">Terdapat ralat pada borang.</div>
+        <ul class="mb-0 ps-3">
+            @foreach ($errors->all() as $error)
+                <li>{{ $error }}</li>
+            @endforeach
+        </ul>
+    </div>
+@endif
diff --git a/src/resources/views/components/status-badge.blade.php b/src/resources/views/components/status-badge.blade.php
new file mode 100644
index 0000000..3a408eb
--- /dev/null
+++ b/src/resources/views/components/status-badge.blade.php
@@ -0,0 +1,29 @@
+@php
+    $statusMap = [
+        'diproses' => 'warning',
+        'aktif' => 'success',
+        'gagal' => 'danger',
+        'batal' => 'danger',
+        'selesai' => 'dark',
+        'pending' => 'warning',
+        'success' => 'success',
+        'failed' => 'danger',
+        'belum_bayar' => 'secondary',
+        'dibayar' => 'success',
+        'lewat' => 'danger',
+    ];
+    $labelMap = [
+        'diproses' => 'Diproses',
+        'aktif' => 'Aktif',
+        'gagal' => 'Gagal',
+        'batal' => 'Batal',
+        'selesai' => 'Selesai',
+        'pending' => 'Pending',
+        'success' => 'Berjaya',
+        'failed' => 'Gagal',
+        'belum_bayar' => 'Belum Bayar',
+        'dibayar' => 'Dibayar',
+        'lewat' => 'Lewat',
+    ];
+@endphp
+<span class="badge text-bg-{{ $statusMap[$status] ?? 'secondary' }}">{{ $labelMap[$status] ?? ucfirst($status) }}</span>
diff --git a/src/resources/views/exports/report-print.blade.php b/src/resources/views/exports/report-print.blade.php
new file mode 100644
index 0000000..ce40283
--- /dev/null
+++ b/src/resources/views/exports/report-print.blade.php
@@ -0,0 +1,40 @@
+<!DOCTYPE html>
+<html lang="ms">
+<head>
+    <meta charset="utf-8">
+    <title>Laporan MyAnsuran</title>
+    <style>
+        body { font-family: Arial, sans-serif; margin: 28px; color: #17354d; }
+        table { width: 100%; border-collapse: collapse; margin-top: 12px; margin-bottom: 20px; }
+        th, td { border: 1px solid #d1dbe4; padding: 8px; text-align: left; }
+    </style>
+</head>
+<body>
+    <h1>Laporan Ringkas MyAnsuran</h1>
+    <table>
+        <tr><th>Jumlah Permohonan Baharu</th><td>{{ $summary['new_applications'] }}</td></tr>
+        <tr><th>Jumlah Bayaran Diterima</th><td>RM {{ number_format((float) $summary['payments_received'], 2) }}</td></tr>
+        <tr><th>Jumlah Tunggakan</th><td>RM {{ number_format((float) $summary['outstanding_arrears'], 2) }}</td></tr>
+    </table>
+
+    <h2>Permohonan Bulanan</h2>
+    <table>
+        <thead><tr><th>Bulan</th><th>Jumlah</th></tr></thead>
+        <tbody>
+            @foreach ($monthlyApplications as $item)
+                <tr><td>{{ $item->month }}</td><td>{{ $item->total }}</td></tr>
+            @endforeach
+        </tbody>
+    </table>
+
+    <h2>Bayaran Bulanan</h2>
+    <table>
+        <thead><tr><th>Bulan</th><th>Jumlah</th></tr></thead>
+        <tbody>
+            @foreach ($monthlyPayments as $item)
+                <tr><td>{{ $item->month }}</td><td>RM {{ number_format((float) $item->total, 2) }}</td></tr>
+            @endforeach
+        </tbody>
+    </table>
+</body>
+</html>
diff --git a/src/resources/views/layouts/app.blade.php b/src/resources/views/layouts/app.blade.php
new file mode 100644
index 0000000..0fdca39
--- /dev/null
+++ b/src/resources/views/layouts/app.blade.php
@@ -0,0 +1,257 @@
+@php
+    $user = auth()->user();
+    $isPublicPortal = $user?->isPublicUser();
+    $notifications = $user?->notifications()->latest()->take(5)->get() ?? collect();
+    $menus = match($user?->role?->slug) {
+        'admin' => [
+            ['route' => 'admin.dashboard', 'label' => 'Dashboard', 'icon' => 'bi-grid-1x2-fill'],
+            ['route' => 'admin.users.index', 'label' => 'Pengurusan Pengguna', 'icon' => 'bi-people-fill'],
+            ['route' => 'admin.roles.index', 'label' => 'Pengurusan Peranan', 'icon' => 'bi-shield-lock-fill'],
+            ['route' => 'admin.applications.index', 'label' => 'Permohonan', 'icon' => 'bi-journal-text'],
+            ['route' => 'admin.installment-accounts.index', 'label' => 'Akaun Ansuran', 'icon' => 'bi-calendar-range-fill'],
+            ['route' => 'admin.payments.index', 'label' => 'Bayaran', 'icon' => 'bi-credit-card-2-front-fill'],
+            ['route' => 'admin.tasks.index', 'label' => 'Tugasan', 'icon' => 'bi-list-task'],
+            ['route' => 'admin.communications.index', 'label' => 'Notifikasi & Emel', 'icon' => 'bi-envelope-paper-fill'],
+            ['route' => 'admin.property-accounts.index', 'label' => 'Data Harta', 'icon' => 'bi-house-check-fill'],
+            ['route' => 'admin.import.index', 'label' => 'Import Excel', 'icon' => 'bi-file-earmark-arrow-up-fill'],
+            ['route' => 'admin.settings.index', 'label' => 'Tetapan Sistem', 'icon' => 'bi-gear-fill'],
+            ['route' => 'admin.reports.index', 'label' => 'Laporan', 'icon' => 'bi-bar-chart-fill'],
+            ['route' => 'admin.audit-trail.index', 'label' => 'Audit Trail', 'icon' => 'bi-clock-history'],
+        ],
+        'staff' => [
+            ['route' => 'staff.dashboard', 'label' => 'Dashboard Staff', 'icon' => 'bi-speedometer2'],
+            ['route' => 'staff.applications.index', 'label' => 'Permohonan', 'icon' => 'bi-folder2-open'],
+            ['route' => 'staff.bulk-payments.index', 'label' => 'Kemaskini Bayaran Pukal', 'icon' => 'bi-file-earmark-spreadsheet-fill'],
+            ['route' => 'staff.import.index', 'label' => 'Import Excel', 'icon' => 'bi-file-earmark-arrow-up-fill'],
+        ],
+        default => [
+            ['route' => 'portal.dashboard', 'label' => 'Dashboard', 'icon' => 'bi-house-door-fill'],
+            ['route' => 'portal.applications.index', 'label' => 'Permohonan Saya', 'icon' => 'bi-journal-check'],
+            ['route' => 'portal.applications.create', 'label' => 'Permohonan Baharu', 'icon' => 'bi-plus-circle-fill'],
+            ['route' => 'portal.profile.edit', 'label' => 'Profil Pengguna', 'icon' => 'bi-person-vcard-fill'],
+        ],
+    };
+@endphp
+<!DOCTYPE html>
+<html lang="ms">
+<head>
+    <meta charset="utf-8">
+    <meta name="viewport" content="width=device-width, initial-scale=1">
+    <title>@yield('title', 'MyAnsuran')</title>
+    <link href="https://cdn.jsdelivr.net/npm/bootstrap@5.3.3/dist/css/bootstrap.min.css" rel="stylesheet">
+    <link href="https://cdn.jsdelivr.net/npm/bootstrap-icons@1.11.3/font/bootstrap-icons.css" rel="stylesheet">
+    <script src="https://code.jquery.com/jquery-3.7.1.min.js"></script>
+    <script src="https://cdn.jsdelivr.net/npm/bootstrap@5.3.3/dist/js/bootstrap.bundle.min.js"></script>
+    <style>
+        :root {
+            --ma-navy: #10375c;
+            --ma-blue: #1d5d9b;
+            --ma-green: #5c8374;
+            --ma-gold: #f0b86e;
+            --ma-soft: #f4f8fc;
+            --ma-border: #dbe6f0;
+        }
+        body {
+            font-family: "Segoe UI", Tahoma, Geneva, Verdana, sans-serif;
+            background: linear-gradient(180deg, #eef5fb 0%, #f7f9fc 100%);
+            color: #17354d;
+        }
+        .shell-sidebar {
+            background:
+                radial-gradient(circle at top left, rgba(240, 184, 110, 0.2), transparent 35%),
+                linear-gradient(180deg, #11385e 0%, #0e2c47 100%);
+            min-height: 100vh;
+            color: #fff;
+        }
+        .shell-content {
+            min-height: 100vh;
+        }
+        .sidebar-link {
+            color: rgba(255, 255, 255, 0.88);
+            border-radius: 1rem;
+            padding: .78rem 1rem;
+            display: flex;
+            align-items: center;
+            gap: .85rem;
+            text-decoration: none;
+            transition: .2s ease;
+        }
+        .sidebar-link:hover,
+        .sidebar-link.active {
+            background: rgba(255, 255, 255, 0.12);
+            color: #fff;
+        }
+        .portal-topbar,
+        .surface-card,
+        .stat-card {
+            border: none;
+            border-radius: 1.2rem;
+            box-shadow: 0 18px 42px rgba(22, 48, 78, 0.08);
+        }
+        .portal-topbar {
+            background: rgba(255, 255, 255, 0.92);
+            backdrop-filter: blur(12px);
+        }
+        .stat-card {
+            background: linear-gradient(135deg, #ffffff 0%, #f8fbff 100%);
+        }
+        .stat-icon {
+            width: 3rem;
+            height: 3rem;
+            display: inline-flex;
+            align-items: center;
+            justify-content: center;
+            border-radius: 1rem;
+            background: rgba(29, 93, 155, 0.12);
+            color: var(--ma-blue);
+        }
+        .banner-card {
+            background:
+                radial-gradient(circle at top right, rgba(240, 184, 110, 0.24), transparent 22%),
+                linear-gradient(135deg, rgba(16, 55, 92, 0.98), rgba(29, 93, 155, 0.88));
+            color: #fff;
+            border-radius: 1.4rem;
+            border: none;
+        }
+        .table thead th {
+            color: #4f667a;
+            font-size: .85rem;
+            text-transform: uppercase;
+            letter-spacing: .04em;
+            border-bottom-width: 1px;
+        }
+        .top-nav-link {
+            color: #31526a;
+            text-decoration: none;
+            font-weight: 600;
+        }
+        .mini-label {
+            text-transform: uppercase;
+            letter-spacing: .08em;
+            font-size: .75rem;
+            color: #6a8094;
+        }
+        .public-layout {
+            max-width: 1240px;
+            margin: 0 auto;
+        }
+    </style>
+    @stack('styles')
+</head>
+<body>
+    @if ($isPublicPortal)
+        <div class="container-fluid px-lg-4 py-3 public-layout">
+            <nav class="portal-topbar navbar navbar-expand-lg mb-4 px-3">
+                <div class="container-fluid">
+                    <a class="navbar-brand fw-bold text-primary" href="{{ route('portal.dashboard') }}">MyAnsuran</a>
+                    <button class="navbar-toggler" type="button" data-bs-toggle="collapse" data-bs-target="#publicNav">
+                        <span class="navbar-toggler-icon"></span>
+                    </button>
+                    <div class="collapse navbar-collapse" id="publicNav">
+                        <ul class="navbar-nav me-auto mb-2 mb-lg-0">
+                            @foreach ($menus as $menu)
+                                <li class="nav-item">
+                                    <a class="nav-link top-nav-link {{ request()->routeIs(str_replace('.index', '.*', $menu['route'])) || request()->routeIs($menu['route']) ? 'text-primary' : '' }}"
+                                       href="{{ route($menu['route']) }}">{{ $menu['label'] }}</a>
+                                </li>
+                            @endforeach
+                        </ul>
+                        <div class="d-flex align-items-center gap-3">
+                            <div class="dropdown">
+                                <button class="btn btn-light position-relative" data-bs-toggle="dropdown">
+                                    <i class="bi bi-bell"></i>
+                                    <span class="position-absolute top-0 start-100 translate-middle badge rounded-pill bg-danger">{{ $notifications->count() }}</span>
+                                </button>
+                                <div class="dropdown-menu dropdown-menu-end p-3" style="width: 320px;">
+                                    <div class="fw-semibold mb-2">Notifikasi</div>
+                                    @forelse ($notifications as $notification)
+                                        <div class="border-bottom pb-2 mb-2">
+                                            <div class="fw-semibold small">{{ $notification->title }}</div>
+                                            <div class="text-muted small">{{ $notification->message }}</div>
+                                        </div>
+                                    @empty
+                                        <div class="text-muted small">Tiada notifikasi baharu.</div>
+                                    @endforelse
+                                </div>
+                            </div>
+                            <div class="text-end">
+                                <div class="fw-semibold">{{ $user->displayName() }}</div>
+                                <div class="text-muted small">{{ $user->email }}</div>
+                            </div>
+                            <form method="POST" action="{{ route('logout') }}">
+                                @csrf
+                                <button class="btn btn-outline-secondary">Logout</button>
+                            </form>
+                        </div>
+                    </div>
+                </div>
+            </nav>
+            @include('components.flash')
+            @yield('content')
+        </div>
+    @else
+        <div class="container-fluid">
+            <div class="row">
+                <aside class="col-lg-3 col-xl-2 shell-sidebar px-3 py-4">
+                    <div class="d-flex align-items-center gap-3 mb-4">
+                        <div class="rounded-4 bg-white bg-opacity-10 p-3">
+                            <i class="bi bi-bank2 fs-4"></i>
+                        </div>
+                        <div>
+                            <div class="fw-bold fs-5">MyAnsuran</div>
+                            <div class="small text-white-50">Portal Demo KIK</div>
+                        </div>
+                    </div>
+                    <div class="mb-4 pb-2 border-bottom border-light border-opacity-25">
+                        <div class="fw-semibold">{{ $user->displayName() }}</div>
+                        <div class="small text-white-50">{{ $user->role->name }}</div>
+                    </div>
+                    <nav class="d-grid gap-2">
+                        @foreach ($menus as $menu)
+                            <a href="{{ route($menu['route']) }}"
+                               class="sidebar-link {{ request()->routeIs(str_replace('.index', '.*', $menu['route'])) || request()->routeIs($menu['route']) ? 'active' : '' }}">
+                                <i class="bi {{ $menu['icon'] }}"></i>
+                                <span>{{ $menu['label'] }}</span>
+                            </a>
+                        @endforeach
+                    </nav>
+                </aside>
+                <main class="col-lg-9 col-xl-10 shell-content p-3 p-lg-4">
+                    <div class="portal-topbar px-4 py-3 mb-4 d-flex flex-wrap align-items-center justify-content-between gap-3">
+                        <div>
+                            <div class="mini-label">@yield('page-label', 'Modul Sistem')</div>
+                            <h1 class="h4 mb-0 fw-bold">@yield('page-title', 'MyAnsuran')</h1>
+                        </div>
+                        <div class="d-flex align-items-center gap-3">
+                            <div class="dropdown">
+                                <button class="btn btn-light position-relative" data-bs-toggle="dropdown">
+                                    <i class="bi bi-bell"></i>
+                                    <span class="position-absolute top-0 start-100 translate-middle badge rounded-pill bg-danger">{{ $notifications->count() }}</span>
+                                </button>
+                                <div class="dropdown-menu dropdown-menu-end p-3" style="width: 320px;">
+                                    <div class="fw-semibold mb-2">Notifikasi Terkini</div>
+                                    @forelse ($notifications as $notification)
+                                        <div class="border-bottom pb-2 mb-2">
+                                            <div class="fw-semibold small">{{ $notification->title }}</div>
+                                            <div class="text-muted small">{{ $notification->message }}</div>
+                                        </div>
+                                    @empty
+                                        <div class="text-muted small">Tiada notifikasi untuk dipaparkan.</div>
+                                    @endforelse
+                                </div>
+                            </div>
+                            @yield('page-actions')
+                            <form method="POST" action="{{ route('logout') }}">
+                                @csrf
+                                <button class="btn btn-outline-secondary">Logout</button>
+                            </form>
+                        </div>
+                    </div>
+                    @include('components.flash')
+                    @yield('content')
+                </main>
+            </div>
+        </div>
+    @endif
+</body>
+</html>
diff --git a/src/resources/views/layouts/guest.blade.php b/src/resources/views/layouts/guest.blade.php
new file mode 100644
index 0000000..4ef1f60
--- /dev/null
+++ b/src/resources/views/layouts/guest.blade.php
@@ -0,0 +1,66 @@
+<!DOCTYPE html>
+<html lang="ms">
+<head>
+    <meta charset="utf-8">
+    <meta name="viewport" content="width=device-width, initial-scale=1">
+    <title>@yield('title', 'MyAnsuran')</title>
+    <link href="https://cdn.jsdelivr.net/npm/bootstrap@5.3.3/dist/css/bootstrap.min.css" rel="stylesheet">
+    <link href="https://cdn.jsdelivr.net/npm/bootstrap-icons@1.11.3/font/bootstrap-icons.css" rel="stylesheet">
+    <script src="https://code.jquery.com/jquery-3.7.1.min.js"></script>
+    <script src="https://cdn.jsdelivr.net/npm/bootstrap@5.3.3/dist/js/bootstrap.bundle.min.js"></script>
+    <style>
+        :root {
+            --ma-navy: #10375c;
+            --ma-blue: #1d5d9b;
+            --ma-green: #5c8374;
+            --ma-soft: #f5f8fb;
+            --ma-gold: #f0b86e;
+        }
+        body {
+            font-family: "Segoe UI", Tahoma, Geneva, Verdana, sans-serif;
+            background: linear-gradient(180deg, #f5f8fb 0%, #eef4f9 100%);
+            color: #14324a;
+        }
+        .hero-surface {
+            background:
+                radial-gradient(circle at top right, rgba(240, 184, 110, 0.18), transparent 28%),
+                linear-gradient(135deg, rgba(16, 55, 92, 0.98), rgba(29, 93, 155, 0.88));
+            color: #fff;
+        }
+        .brand-pill {
+            display: inline-flex;
+            align-items: center;
+            gap: .75rem;
+            padding: .75rem 1rem;
+            background: rgba(255, 255, 255, 0.12);
+            border: 1px solid rgba(255, 255, 255, 0.18);
+            border-radius: 999px;
+            backdrop-filter: blur(6px);
+        }
+        .feature-card,
+        .auth-card {
+            border: none;
+            border-radius: 1.25rem;
+            box-shadow: 0 18px 42px rgba(22, 48, 78, 0.08);
+        }
+        .section-title {
+            color: var(--ma-navy);
+            font-weight: 700;
+        }
+        .btn-brand {
+            background: var(--ma-green);
+            border-color: var(--ma-green);
+            color: #fff;
+        }
+        .btn-brand:hover {
+            background: #4e7266;
+            border-color: #4e7266;
+            color: #fff;
+        }
+    </style>
+    @stack('styles')
+</head>
+<body>
+    @yield('content')
+</body>
+</html>
diff --git a/src/resources/views/portal/application-form.blade.php b/src/resources/views/portal/application-form.blade.php
new file mode 100644
index 0000000..56d35c4
--- /dev/null
+++ b/src/resources/views/portal/application-form.blade.php
@@ -0,0 +1,428 @@
+@extends('layouts.app')
+
+@section('title', 'Permohonan Baharu')
+
+@section('content')
+    @php
+        $profile = auth()->user()->profile;
+        $declarationFields = [
+            'declaration_name',
+            'declaration_identification_type',
+            'declaration_identification_number',
+            'declaration_date',
+            'declaration_accepted',
+            'ic_attachment',
+        ];
+        $hasDeclarationErrors = collect($declarationFields)->contains(fn ($field) => $errors->has($field));
+        $isOldAccountBlocked = (bool) ($oldAccountStatus['is_blocked'] ?? false);
+        $initialStep = $hasDeclarationErrors && ! $isOldAccountBlocked ? 3 : (old('property_account_id') && ! $isOldAccountBlocked ? 2 : 1);
+    @endphp
+
+    <div class="card surface-card p-4 p-lg-5">
+        <div class="d-flex flex-wrap justify-content-between align-items-start gap-3 mb-4">
+            <div>
+                <div class="mini-label">Permohonan Baharu</div>
+                <h1 class="h4 fw-bold mb-1">Permohonan Bayaran Cukai Harta Secara Ansuran</h1>
+                <p class="text-muted mb-0">Lengkapkan permohonan mengikut turutan semakan, borang dan perakuan.</p>
+            </div>
+            <a href="{{ route('portal.applications.index') }}" class="btn btn-outline-secondary">Kembali</a>
+        </div>
+
+        <div class="application-stepper mb-4">
+            <div class="application-stepper-item" data-step-indicator="1">
+                <span>1</span>
+                <strong>Semakan No_Akaun_Tunggakan</strong>
+            </div>
+            <div class="application-stepper-item" data-step-indicator="2">
+                <span>2</span>
+                <strong>Borang Permohonan</strong>
+            </div>
+            <div class="application-stepper-item" data-step-indicator="3">
+                <span>3</span>
+                <strong>Teks Perakuan Pemohon</strong>
+            </div>
+        </div>
+
+        @if ($errors->any())
+            <div class="alert alert-danger">
+                Sila semak semula maklumat permohonan sebelum dihantar.
+            </div>
+        @endif
+
+        <section class="wizard-step" data-step="1">
+            <div class="row g-4 align-items-start">
+                <div class="col-lg-7">
+                    <h2 class="h5 fw-bold mb-3">Semakan No_Akaun_Tunggakan</h2>
+                    <p class="text-muted">Masukkan nombor akaun tunggakan untuk mendapatkan maklumat akaun cukai harta.</p>
+                    <div class="mb-3">
+                        <label class="form-label">No_Akaun_Tunggakan</label>
+                        <input type="text" id="lookup_no_akaun_tunggakan" class="form-control" value="{{ old('no_akaun_tunggakan') }}" placeholder="Masukkan nombor akaun tunggakan">
+                        <div class="form-text">Pengguna hanya dibenarkan memasukkan nombor akaun tunggakan. No_Akaun akan dipaparkan secara automatik selepas semakan berjaya.</div>
+                    </div>
+                    <div class="d-flex flex-wrap gap-2">
+                        <button type="button" id="lookup-button" class="btn btn-primary">Semak Akaun</button>
+                        <button type="button" id="lookup-next-button" class="btn btn-outline-primary" data-next-step="2" disabled>Seterusnya</button>
+                    </div>
+                </div>
+                <div class="col-lg-5">
+                    <div id="lookup-feedback" class="border rounded-4 p-4 bg-light h-100">
+                        @if ($oldAccount)
+                            <div class="alert alert-{{ $isOldAccountBlocked ? 'warning' : 'success' }} mb-0">
+                                Akaun dijumpai: <strong>{{ $oldAccount->no_akaun }}</strong><br>
+                                Status Akaun:
+                                <span class="badge text-bg-{{ $oldAccountStatus['badge_class'] }}">{{ $oldAccountStatus['label'] }}</span>
+                                @if ($oldAccountStatus['application_no'])
+                                    <span class="text-muted small">({{ $oldAccountStatus['application_no'] }})</span>
+                                @endif
+                                <br>
+                                Pemilik: {{ $oldAccount->pemilik }}<br>
+                                Tunggakan: RM {{ number_format((float) $oldAccount->tunggakan, 2) }}
+                                @if ($isOldAccountBlocked)
+                                    <hr>
+                                    <strong>Permohonan tidak boleh diteruskan.</strong><br>
+                                    {{ $oldAccountStatus['block_message'] }}
+                                @endif
+                            </div>
+                        @else
+                            <div class="text-muted small">Maklumat akaun dan status terkini akan dipaparkan selepas semakan berjaya.</div>
+                        @endif
+                    </div>
+                </div>
+            </div>
+        </section>
+
+        <form method="POST" action="{{ route('portal.applications.store') }}" enctype="multipart/form-data" id="application-form">
+            @csrf
+            <input type="hidden" name="property_account_id" id="property_account_id" value="{{ old('property_account_id') }}">
+            <input type="hidden" name="no_akaun_tunggakan" id="form_no_akaun_tunggakan" value="{{ old('no_akaun_tunggakan', $oldAccount?->no_akaun_tunggakan) }}">
+
+            <section class="wizard-step" data-step="2">
+                <div class="d-flex justify-content-between align-items-start gap-3 mb-4">
+                    <div>
+                        <h2 class="h5 fw-bold mb-1">Borang Permohonan Bayaran Cukai Harta Secara Ansuran</h2>
+                        <p class="text-muted mb-0">Lengkapkan semua maklumat permohonan selepas semakan akaun berjaya.</p>
+                    </div>
+                </div>
+
+                <div class="row g-3">
+                    <div class="col-md-6">
+                        <label class="form-label">No_Akaun</label>
+                        <input type="text" id="no_akaun" class="form-control" value="{{ $oldAccount?->no_akaun }}" readonly>
+                    </div>
+                    <div class="col-md-6">
+                        <label class="form-label">Status Akaun Terkini</label>
+                        <input type="text" id="account_status" class="form-control" value="{{ $oldAccount ? $oldAccountStatus['label'] : '' }}" readonly>
+                    </div>
+                    <div class="col-md-6">
+                        <label class="form-label">Pemilik</label>
+                        <input type="text" id="pemilik" class="form-control" value="{{ $oldAccount?->pemilik }}" readonly>
+                    </div>
+                    <div class="col-md-6">
+                        <label class="form-label">Rupacara</label>
+                        <input type="text" id="rupacara" class="form-control" value="{{ $oldAccount?->rupacara }}" readonly>
+                    </div>
+                    <div class="col-md-6">
+                        <label class="form-label">No_Lot</label>
+                        <input type="text" name="no_lot" id="no_lot" class="form-control" value="{{ old('no_lot', $oldAccount?->no_lot) }}" readonly>
+                    </div>
+                    <div class="col-md-6">
+                        <label class="form-label">No_DHM</label>
+                        <input type="text" name="no_dhm" id="no_dhm" class="form-control" value="{{ old('no_dhm', $oldAccount?->no_dhm) }}" placeholder="Masukkan No_DHM jika perlu dikemaskini">
+                    </div>
+                    <div class="col-md-6">
+                        <label class="form-label">No_Syarikat</label>
+                        <input type="text" name="no_syarikat" id="no_syarikat" class="form-control" value="{{ old('no_syarikat', $oldAccount?->no_syarikat) }}">
+                    </div>
+                    <div class="col-12">
+                        <div class="form-text">Rupacara, No_Lot dan Alamat_Harta akan diisi automatik daripada data import Excel. No_DHM dan No_Syarikat boleh dikemas kini oleh pemohon jika perlu.</div>
+                    </div>
+                    <div class="col-md-6">
+                        <label class="form-label">Kategori Harta</label>
+                        <select name="category" class="form-select" required>
+                            <option value="">Pilih kategori</option>
+                            @foreach ($categories as $category)
+                                <option value="{{ $category->value }}" @selected(old('category') === $category->value)>{{ $category->value }}</option>
+                            @endforeach
+                        </select>
+                    </div>
+                    <div class="col-md-6">
+                        <label class="form-label">Tempoh Ansuran</label>
+                        <select name="installment_months" class="form-select" required>
+                            <option value="">Pilih tempoh</option>
+                            @foreach ($months as $month)
+                                <option value="{{ $month }}" @selected(old('installment_months') == $month)>{{ $month }} bulan</option>
+                            @endforeach
+                        </select>
+                    </div>
+                    <div class="col-md-6">
+                        <label class="form-label">Identification Type</label>
+                        <select name="identification_type" class="form-select" required>
+                            @foreach (['Army/Police ID', 'MyKad', 'National ID'] as $type)
+                                <option value="{{ $type }}" @selected(old('identification_type', $profile?->identification_type) === $type)>{{ $type }}</option>
+                            @endforeach
+                        </select>
+                    </div>
+                    <div class="col-md-6">
+                        <label class="form-label">Identification Number</label>
+                        <input type="text" name="identification_number" class="form-control" value="{{ old('identification_number', $profile?->identification_number) }}" required>
+                    </div>
+                    <div class="col-12">
+                        <label class="form-label">Alamat_Harta</label>
+                        <textarea id="alamat_harta" name="alamat_harta" class="form-control" rows="2" required readonly>{{ old('alamat_harta', $oldPropertyAddress) }}</textarea>
+                        <div class="form-text">Susunan alamat harta: No_Bgnn, Nama_Jalan.</div>
+                    </div>
+                    <div class="col-12">
+                        <label class="form-label">Alamat_Surat_Menyurat</label>
+                        <textarea name="alamat_surat_menyurat" class="form-control" rows="2" required>{{ old('alamat_surat_menyurat', $profile?->correspondence_address) }}</textarea>
+                    </div>
+                    <div class="col-md-2">
+                        <label class="form-label">Kod Negara</label>
+                        <select name="country_code" class="form-select">
+                            @foreach (['+60', '+65', '+62'] as $code)
+                                <option value="{{ $code }}" @selected(old('country_code', $profile?->country_code ?? '+60') === $code)>{{ $code }}</option>
+                            @endforeach
+                        </select>
+                    </div>
+                    <div class="col-md-4">
+                        <label class="form-label">Mobile_No</label>
+                        <input type="text" name="mobile_no" class="form-control" value="{{ old('mobile_no', $profile?->mobile_no) }}" required>
+                    </div>
+                    <div class="col-md-6">
+                        <label class="form-label">Emel</label>
+                        <input type="email" name="email" class="form-control" value="{{ old('email', auth()->user()->email) }}" required>
+                    </div>
+                    <div class="col-12">
+                        <label class="form-label">Alamat_Tempat_Bekerja</label>
+                        <textarea name="alamat_tempat_bekerja" class="form-control" rows="2">{{ old('alamat_tempat_bekerja', $profile?->workplace_address) }}</textarea>
+                    </div>
+                    <div class="col-md-6">
+                        <label class="form-label">Pekerjaan</label>
+                        <input type="text" name="pekerjaan" class="form-control" value="{{ old('pekerjaan', $profile?->occupation) }}">
+                    </div>
+                    <div class="col-md-6">
+                        <label class="form-label">Pendapatan Sebulan</label>
+                        <input type="number" step="0.01" name="pendapatan_sebulan" class="form-control" value="{{ old('pendapatan_sebulan', $profile?->monthly_income) }}">
+                    </div>
+                </div>
+
+                <div class="d-flex justify-content-between mt-4">
+                    <button type="button" class="btn btn-outline-secondary" data-prev-step="1">Kembali</button>
+                    <button type="button" class="btn btn-primary" data-next-step="3">Seterusnya</button>
+                </div>
+            </section>
+
+            <section class="wizard-step" data-step="3">
+                <h2 class="h5 fw-bold mb-3">Teks Perakuan Pemohon</h2>
+                <div class="alert alert-warning">
+                    &ldquo;Saya yang bertandatangan dibawah bersetuju dan berjanji akan menjelaskan bayaran cukai harta mengikut jadual ansuran yang telah diluluskan sebagaimana di bawah. Sekiranya saya gagal maka pihak Majlis Bandaraya Iskandar Puteri berhak membatalkan permohonan ini dan mengambil TINDAKAN SITAAN / UNDANG-UNDANG ke atas SAYA / PREMIS tanpa apa-apa notis lagi.&rdquo;
+                </div>
+
+                <div class="row g-3">
+                    <div class="col-md-6">
+                        <label class="form-label">Nama Perakuan</label>
+                        <input type="text" name="declaration_name" class="form-control" value="{{ old('declaration_name', $profile?->public_name ?? auth()->user()->name) }}" required>
+                    </div>
+                    <div class="col-md-3">
+                        <label class="form-label">Jenis ID Perakuan</label>
+                        <select name="declaration_identification_type" class="form-select" required>
+                            @foreach (['Army/Police ID', 'MyKad', 'National ID'] as $type)
+                                <option value="{{ $type }}" @selected(old('declaration_identification_type', $profile?->identification_type) === $type)>{{ $type }}</option>
+                            @endforeach
+                        </select>
+                    </div>
+                    <div class="col-md-3">
+                        <label class="form-label">No ID Perakuan</label>
+                        <input type="text" name="declaration_identification_number" class="form-control" value="{{ old('declaration_identification_number', $profile?->identification_number) }}" required>
+                    </div>
+                    <div class="col-md-6">
+                        <label class="form-label">Tarikh Perakuan</label>
+                        <input type="date" name="declaration_date" class="form-control" value="{{ old('declaration_date', now()->format('Y-m-d')) }}" required>
+                    </div>
+                    <div class="col-md-6">
+                        <label class="form-label">Upload / Capture Salinan IC</label>
+                        <input type="file" name="ic_attachment" class="form-control">
+                    </div>
+                    <div class="col-12">
+                        <div class="form-check">
+                            <input class="form-check-input" type="checkbox" name="declaration_accepted" value="1" id="declaration_accepted" @checked(old('declaration_accepted')) required>
+                            <label class="form-check-label" for="declaration_accepted">Saya bersetuju dengan perakuan pemohon di atas.</label>
+                        </div>
+                        @error('declaration_accepted')
+                            <div class="text-danger small mt-1">{{ $message }}</div>
+                        @enderror
+                    </div>
+                </div>
+
+                <div class="d-flex justify-content-between mt-4">
+                    <button type="button" class="btn btn-outline-secondary" data-prev-step="2">Kembali</button>
+                    <button class="btn btn-primary btn-lg">Hantar Permohonan</button>
+                </div>
+            </section>
+        </form>
+    </div>
+@endsection
+
+@push('styles')
+    <style>
+        .application-stepper {
+            display: grid;
+            gap: .75rem;
+            grid-template-columns: repeat(3, minmax(0, 1fr));
+        }
+        .application-stepper-item {
+            border: 1px solid var(--ma-border);
+            border-radius: .8rem;
+            padding: .9rem;
+            color: #60768a;
+            background: #fff;
+        }
+        .application-stepper-item span {
+            width: 2rem;
+            height: 2rem;
+            border-radius: 50%;
+            display: inline-flex;
+            align-items: center;
+            justify-content: center;
+            margin-right: .5rem;
+            background: #edf3f8;
+            color: #31526a;
+            font-weight: 700;
+        }
+        .application-stepper-item.active {
+            border-color: var(--ma-blue);
+            color: var(--ma-navy);
+            box-shadow: 0 12px 28px rgba(29, 93, 155, .12);
+        }
+        .application-stepper-item.active span {
+            background: var(--ma-blue);
+            color: #fff;
+        }
+        .wizard-step {
+            display: none;
+        }
+        .wizard-step.active {
+            display: block;
+        }
+        @media (max-width: 768px) {
+            .application-stepper {
+                grid-template-columns: 1fr;
+            }
+        }
+    </style>
+    <script>
+        $(function () {
+            const initialStep = Number('{{ $initialStep }}');
+            const hasOldAccount = Boolean('{{ old('property_account_id') ? '1' : '' }}');
+            const hasBlockedOldAccount = Boolean('{{ $isOldAccountBlocked ? '1' : '' }}');
+            let currentStep = initialStep;
+
+            function showStep(step) {
+                currentStep = step;
+                $('.wizard-step').removeClass('active');
+                $('.wizard-step[data-step="' + step + '"]').addClass('active');
+                $('[data-step-indicator]').removeClass('active');
+                $('[data-step-indicator="' + step + '"]').addClass('active');
+                window.scrollTo({ top: 0, behavior: 'smooth' });
+            }
+
+            function validateStep(step) {
+                if (step === 1 && !$('#property_account_id').val()) {
+                    $('#lookup-feedback').html('<div class="alert alert-warning mb-0">Sila buat semakan No_Akaun_Tunggakan dahulu.</div>');
+                    return false;
+                }
+
+                if (step === 1 && $('#lookup-next-button').prop('disabled')) {
+                    return false;
+                }
+
+                const controls = $('.wizard-step[data-step="' + step + '"]').find('input, select, textarea');
+
+                for (const control of controls) {
+                    if (!control.checkValidity()) {
+                        control.reportValidity();
+                        return false;
+                    }
+                }
+
+                return true;
+            }
+
+            function fillAccount(response) {
+                $('#property_account_id').val(response.id);
+                $('#form_no_akaun_tunggakan').val(response.no_akaun_tunggakan);
+                $('#no_akaun').val(response.no_akaun);
+                $('#account_status').val(response.account_status?.label ?? 'Belum Ada Permohonan Ansuran');
+                $('#pemilik').val(response.pemilik);
+                $('#rupacara').val(response.rupacara ?? '');
+                $('#no_lot').val(response.no_lot ?? '');
+                $('#no_dhm').val(response.no_dhm ?? '');
+                $('#no_syarikat').val(response.no_syarikat ?? '');
+                $('#alamat_harta').val(response.alamat_harta ?? '');
+                $('#lookup-next-button').prop('disabled', !response.can_continue);
+            }
+
+            function escapeHtml(value) {
+                return $('<div>').text(value ?? '').html();
+            }
+
+            $('#lookup-button').on('click', function () {
+                const noAkaunTunggakan = $('#lookup_no_akaun_tunggakan').val();
+                $('#lookup-feedback').html('<div class="text-muted small">Sedang menyemak akaun...</div>');
+
+                $.get('{{ route('portal.applications.lookup') }}', { no_akaun_tunggakan: noAkaunTunggakan })
+                    .done(function (response) {
+                        fillAccount(response);
+                        const accountStatus = response.account_status ?? {};
+                        const statusBadge = `
+                            <span class="badge text-bg-${escapeHtml(accountStatus.badge_class ?? 'secondary')}">
+                                ${escapeHtml(accountStatus.label ?? 'Belum Ada Permohonan Ansuran')}
+                            </span>
+                        `;
+                        const applicationNo = accountStatus.application_no
+                            ? `<span class="text-muted small">(${escapeHtml(accountStatus.application_no)})</span>`
+                            : '';
+                        const isBlocked = !response.can_continue;
+                        const blockMessage = isBlocked
+                            ? `
+                                <hr>
+                                <strong>Permohonan tidak boleh diteruskan.</strong><br>
+                                ${escapeHtml(response.block_message ?? 'Akaun ini tidak boleh meneruskan permohonan baharu.')}
+                            `
+                            : '';
+
+                        $('#lookup-feedback').html(`
+                            <div class="alert alert-${isBlocked ? 'warning' : 'success'} mb-0">
+                                Akaun dijumpai: <strong>${escapeHtml(response.no_akaun)}</strong><br>
+                                Status Akaun: ${statusBadge} ${applicationNo}<br>
+                                Pemilik: ${escapeHtml(response.pemilik)}<br>
+                                Tunggakan: RM ${escapeHtml(response.tunggakan)}
+                                ${blockMessage}
+                            </div>
+                        `);
+                    })
+                    .fail(function (xhr) {
+                        $('#property_account_id, #form_no_akaun_tunggakan').val('');
+                        $('#no_akaun, #account_status, #pemilik, #rupacara, #no_lot, #no_dhm, #no_syarikat, #alamat_harta').val('');
+                        $('#lookup-next-button').prop('disabled', true);
+                        $('#lookup-feedback').html(`<div class="alert alert-danger mb-0">${xhr.responseJSON?.message ?? 'Ralat semasa menyemak akaun.'}</div>`);
+                    });
+            });
+
+            $('[data-next-step]').on('click', function () {
+                if (validateStep(currentStep)) {
+                    showStep(Number($(this).data('next-step')));
+                }
+            });
+
+            $('[data-prev-step]').on('click', function () {
+                showStep(Number($(this).data('prev-step')));
+            });
+
+            if (hasOldAccount && !hasBlockedOldAccount) {
+                $('#lookup-next-button').prop('disabled', false);
+            }
+
+            showStep(currentStep);
+        });
+    </script>
+@endpush
diff --git a/src/resources/views/portal/application-show.blade.php b/src/resources/views/portal/application-show.blade.php
new file mode 100644
index 0000000..101c9c4
--- /dev/null
+++ b/src/resources/views/portal/application-show.blade.php
@@ -0,0 +1,95 @@
+@extends('layouts.app')
+
+@section('title', 'Butiran Permohonan')
+
+@section('content')
+    <div class="row g-4">
+        <div class="col-lg-8">
+            <div class="card surface-card p-4">
+                <div class="d-flex justify-content-between align-items-start mb-3">
+                    <div>
+                        <div class="mini-label">No Permohonan</div>
+                        <h2 class="h4 fw-bold mb-1">{{ $application->application_no }}</h2>
+                        <p class="text-muted mb-0">Tarikh permohonan: {{ $application->created_at->format('d/m/Y h:i A') }}</p>
+                    </div>
+                    @include('components.status-badge', ['status' => $application->status])
+                </div>
+                <div class="row g-3">
+                    <div class="col-md-6"><strong>No Akaun:</strong><br>{{ $application->no_akaun }}</div>
+                    <div class="col-md-6"><strong>No Akaun Tunggakan:</strong><br>{{ $application->no_akaun_tunggakan }}</div>
+                    <div class="col-md-6"><strong>Kategori:</strong><br>{{ $application->category }}</div>
+                    <div class="col-md-6"><strong>Tempoh Ansuran:</strong><br>{{ $application->installment_months }} bulan</div>
+                    <div class="col-md-6"><strong>No Lot:</strong><br>{{ $application->no_lot ?: '-' }}</div>
+                    <div class="col-md-6"><strong>No DHM:</strong><br>{{ $application->no_dhm ?: '-' }}</div>
+                    <div class="col-md-6"><strong>No Syarikat:</strong><br>{{ $application->no_syarikat ?: '-' }}</div>
+                    <div class="col-md-6"><strong>Jumlah Tunggakan:</strong><br>RM {{ number_format((float) $application->total_arrears, 2) }}</div>
+                    <div class="col-md-6"><strong>Ulasan Staff:</strong><br>{{ $application->staff_remarks ?: 'Belum direkodkan.' }}</div>
+                </div>
+            </div>
+
+            <div class="card surface-card p-4 mt-4">
+                <h3 class="h5 fw-bold mb-3">Jadual Ansuran Manual</h3>
+                @if ($application->status === 'aktif' && $application->schedules->count())
+                    <div class="table-responsive">
+                        <table class="table align-middle">
+                            <thead>
+                                <tr>
+                                    <th>Ansuran Ke-</th>
+                                    <th>Tarikh Bayaran</th>
+                                    <th>Amaun</th>
+                                    <th>Status</th>
+                                    <th></th>
+                                </tr>
+                            </thead>
+                            <tbody>
+                                @foreach ($application->schedules as $schedule)
+                                    <tr>
+                                        <td>{{ $schedule->installment_no }}</td>
+                                        <td>{{ optional($schedule->due_date)->format('d/m/Y') }}</td>
+                                        <td>RM {{ number_format((float) $schedule->amount, 2) }}</td>
+                                        <td>@include('components.status-badge', ['status' => $schedule->payment_status])</td>
+                                        <td class="text-end">
+                                            @if ($schedule->payment_status === 'belum_bayar')
+                                                <a href="{{ route('portal.payments.create', ['application' => $application, 'schedule' => $schedule->id]) }}" class="btn btn-sm btn-primary">Bayar Dummy JomPAY</a>
+                                            @endif
+                                        </td>
+                                    </tr>
+                                @endforeach
+                            </tbody>
+                        </table>
+                    </div>
+                @else
+                    <div class="alert alert-warning mb-0">Jadual ansuran akan dipaparkan selepas disahkan oleh staff.</div>
+                @endif
+            </div>
+        </div>
+        <div class="col-lg-4">
+            <div class="card surface-card p-4">
+                <h3 class="h5 fw-bold mb-3">Maklumat Akaun</h3>
+                <dl class="row mb-0">
+                    <dt class="col-sm-5">Pemilik</dt><dd class="col-sm-7">{{ $application->propertyAccount?->pemilik }}</dd>
+                    <dt class="col-sm-5">Taman</dt><dd class="col-sm-7">{{ $application->propertyAccount?->taman }}</dd>
+                    <dt class="col-sm-5">Rupacara</dt><dd class="col-sm-7">{{ $application->propertyAccount?->rupacara }}</dd>
+                    <dt class="col-sm-5">Kadar</dt><dd class="col-sm-7">{{ $application->propertyAccount?->kadar }}</dd>
+                    <dt class="col-sm-5">Alamat Harta</dt><dd class="col-sm-7">{{ $application->alamat_harta }}</dd>
+                </dl>
+            </div>
+            <div class="card surface-card p-4 mt-4">
+                <h3 class="h5 fw-bold mb-3">Sejarah Tindakan</h3>
+                <div class="timeline">
+                    @forelse ($application->histories as $history)
+                        <div class="border-start ps-3 pb-3 mb-3">
+                            <div class="fw-semibold">{{ str($history->action)->replace('_', ' ')->headline() }}</div>
+                            <div class="text-muted small">{{ $history->created_at->format('d/m/Y h:i A') }} oleh {{ $history->user?->displayName() ?? 'Sistem' }}</div>
+                            @if ($history->remarks)
+                                <div class="small mt-1">{{ $history->remarks }}</div>
+                            @endif
+                        </div>
+                    @empty
+                        <div class="text-muted small">Tiada sejarah tindakan direkodkan.</div>
+                    @endforelse
+                </div>
+            </div>
+        </div>
+    </div>
+@endsection
diff --git a/src/resources/views/portal/applications-index.blade.php b/src/resources/views/portal/applications-index.blade.php
new file mode 100644
index 0000000..6cea9e4
--- /dev/null
+++ b/src/resources/views/portal/applications-index.blade.php
@@ -0,0 +1,47 @@
+@extends('layouts.app')
+
+@section('title', 'Permohonan Saya')
+
+@section('content')
+    <div class="d-flex justify-content-between align-items-center mb-4">
+        <div>
+            <h2 class="h4 fw-bold mb-1">Senarai Permohonan Ansuran</h2>
+            <p class="text-muted mb-0">Pantau status permohonan dan jadual ansuran manual yang disahkan.</p>
+        </div>
+        <a href="{{ route('portal.applications.create') }}" class="btn btn-primary">Tambah Permohonan</a>
+    </div>
+
+    <div class="card surface-card p-4">
+        <div class="table-responsive">
+            <table class="table align-middle">
+                <thead>
+                    <tr>
+                        <th>No Permohonan</th>
+                        <th>No Akaun</th>
+                        <th>Kategori</th>
+                        <th>Tempoh</th>
+                        <th>Jumlah Tunggakan</th>
+                        <th>Status</th>
+                        <th></th>
+                    </tr>
+                </thead>
+                <tbody>
+                    @forelse ($applications as $application)
+                        <tr>
+                            <td>{{ $application->application_no }}</td>
+                            <td>{{ $application->no_akaun_tunggakan }}</td>
+                            <td>{{ $application->category }}</td>
+                            <td>{{ $application->installment_months }} bulan</td>
+                            <td>RM {{ number_format((float) $application->total_arrears, 2) }}</td>
+                            <td>@include('components.status-badge', ['status' => $application->status])</td>
+                            <td class="text-end"><a href="{{ route('portal.applications.show', $application) }}" class="btn btn-outline-secondary btn-sm">Butiran</a></td>
+                        </tr>
+                    @empty
+                        <tr><td colspan="7" class="text-center text-muted py-4">Tiada permohonan untuk dipaparkan.</td></tr>
+                    @endforelse
+                </tbody>
+            </table>
+        </div>
+        <div class="mt-3">{{ $applications->links() }}</div>
+    </div>
+@endsection
diff --git a/src/resources/views/portal/dashboard.blade.php b/src/resources/views/portal/dashboard.blade.php
new file mode 100644
index 0000000..b33b825
--- /dev/null
+++ b/src/resources/views/portal/dashboard.blade.php
@@ -0,0 +1,85 @@
+@extends('layouts.app')
+
+@section('title', 'Dashboard Pengguna Awam')
+
+@section('content')
+    <div class="card banner-card p-4 p-lg-5 mb-4">
+        <div class="row align-items-center">
+            <div class="col-lg-8">
+                <div class="mini-label text-white-50">Portal Pengguna Awam</div>
+                <h2 class="fw-bold mb-2">Salam Maju Johor, {{ auth()->user()->displayName() }}</h2>
+                <p class="mb-0 text-white-50">Maklumat log masuk terakhir: {{ optional(auth()->user()->last_login_at)->format('d/m/Y h:i A') ?? 'Ini adalah log masuk pertama anda.' }}</p>
+            </div>
+            <div class="col-lg-4 text-lg-end mt-3 mt-lg-0">
+                <a href="{{ route('portal.applications.create') }}" class="btn btn-light btn-lg">Tambah Permohonan Baharu</a>
+            </div>
+        </div>
+    </div>
+
+    <div class="row g-4 mb-4">
+        @foreach ([
+            ['label' => 'Jumlah Permohonan', 'value' => $stats['total'], 'icon' => 'bi-journal-text'],
+            ['label' => 'Permohonan Diproses', 'value' => $stats['processing'], 'icon' => 'bi-hourglass-split'],
+            ['label' => 'Akaun Aktif', 'value' => $stats['active'], 'icon' => 'bi-check-circle-fill'],
+            ['label' => 'Bayaran Selesai', 'value' => $stats['completed'], 'icon' => 'bi-patch-check-fill'],
+        ] as $card)
+            <div class="col-md-6 col-xl-3">
+                <div class="card stat-card p-4 h-100">
+                    <div class="d-flex align-items-center justify-content-between">
+                        <div>
+                            <div class="mini-label">{{ $card['label'] }}</div>
+                            <div class="display-6 fw-bold">{{ $card['value'] }}</div>
+                        </div>
+                        <div class="stat-icon"><i class="bi {{ $card['icon'] }} fs-4"></i></div>
+                    </div>
+                </div>
+            </div>
+        @endforeach
+    </div>
+
+    <div class="card surface-card p-4">
+        <div class="d-flex justify-content-between align-items-center mb-3">
+            <h3 class="h5 fw-bold mb-0">Permohonan Terkini</h3>
+            <a href="{{ route('portal.applications.index') }}" class="btn btn-outline-primary btn-sm">Lihat Semua</a>
+        </div>
+        <div class="table-responsive">
+            <table class="table align-middle">
+                <thead>
+                    <tr>
+                        <th>No Permohonan</th>
+                        <th>No Akaun Tunggakan</th>
+                        <th>Kategori</th>
+                        <th>Tempoh</th>
+                        <th>Status</th>
+                        <th></th>
+                    </tr>
+                </thead>
+                <tbody>
+                    @forelse ($applications as $application)
+                        <tr>
+                            <td>{{ $application->application_no }}</td>
+                            <td>{{ $application->no_akaun_tunggakan }}</td>
+                            <td>{{ $application->category }}</td>
+                            <td>{{ $application->installment_months }} bulan</td>
+                            <td>@include('components.status-badge', ['status' => $application->status])</td>
+                            <td class="text-end"><a href="{{ route('portal.applications.show', $application) }}" class="btn btn-sm btn-outline-secondary">Butiran</a></td>
+                        </tr>
+                    @empty
+                        <tr>
+                            <td colspan="6" class="text-center text-muted py-4">Belum ada permohonan dihantar.</td>
+                        </tr>
+                    @endforelse
+                </tbody>
+            </table>
+        </div>
+    </div>
+
+    <footer class="pt-4 text-muted small text-center">
+        <div>Terma & Syarat | Polisi Privasi | Maklumat Hubungan</div>
+        <div class="mt-2">
+            <i class="bi bi-facebook"></i>
+            <i class="bi bi-instagram ms-2"></i>
+            <i class="bi bi-youtube ms-2"></i>
+        </div>
+    </footer>
+@endsection
diff --git a/src/resources/views/portal/landing.blade.php b/src/resources/views/portal/landing.blade.php
new file mode 100644
index 0000000..37a393c
--- /dev/null
+++ b/src/resources/views/portal/landing.blade.php
@@ -0,0 +1,97 @@
+@extends('layouts.guest')
+
+@section('title', 'MyAnsuran')
+
+@section('content')
+    <section class="hero-surface py-5">
+        <div class="container py-lg-4">
+            <div class="row align-items-center g-5">
+                <div class="col-lg-7">
+                    <div class="brand-pill mb-4">
+                        <i class="bi bi-bank2 fs-4"></i>
+                        <span>Demo KIK MBIP | Portal Bayaran Ansuran Cukai Harta</span>
+                    </div>
+                    <h1 class="display-5 fw-bold mb-3">MyAnsuran memudahkan permohonan bayaran cukai harta secara ansuran.</h1>
+                    <p class="lead text-white-50 mb-4">Pengguna awam boleh semak akaun tunggakan, memohon tempoh ansuran 2 hingga 6 bulan, dan membuat bayaran dummy JomPAY selepas jadual ansuran manual disahkan oleh staff.</p>
+                    <div class="d-flex flex-wrap gap-3">
+                        <a href="{{ route('register') }}" class="btn btn-light btn-lg px-4">Daftar Pengguna Awam</a>
+                        <a href="{{ route('login') }}" class="btn btn-outline-light btn-lg px-4">Log Masuk</a>
+                    </div>
+                </div>
+                <div class="col-lg-5">
+                    <div class="card feature-card p-4">
+                        <div class="row g-3">
+                            <div class="col-12">
+                                <div class="stat-card p-3">
+                                    <div class="mini-label">Jumlah Permohonan Demo</div>
+                                    <div class="display-6 fw-bold">{{ $stats['applications'] }}</div>
+                                </div>
+                            </div>
+                            <div class="col-6">
+                                <div class="stat-card p-3">
+                                    <div class="mini-label">Data Harta</div>
+                                    <div class="h2 fw-bold mb-0">{{ $stats['property_accounts'] }}</div>
+                                </div>
+                            </div>
+                            <div class="col-6">
+                                <div class="stat-card p-3">
+                                    <div class="mini-label">Akaun Aktif</div>
+                                    <div class="h2 fw-bold mb-0">{{ $stats['active_cases'] }}</div>
+                                </div>
+                            </div>
+                            <div class="col-12">
+                                <div class="alert alert-primary mb-0">
+                                    <strong>Biller Code JomPAY:</strong> 37317
+                                </div>
+                            </div>
+                        </div>
+                    </div>
+                </div>
+            </div>
+        </div>
+    </section>
+
+    <section class="container py-5">
+        <div class="row g-4">
+            <div class="col-lg-4">
+                <div class="card feature-card h-100 p-4">
+                    <div class="stat-icon mb-3"><i class="bi bi-signpost-split-fill"></i></div>
+                    <h3 class="h5 fw-bold">Langkah Proses Ringkas</h3>
+                    <ol class="mb-0 ps-3">
+                        <li>Daftar dan lengkapkan profil.</li>
+                        <li>Masukkan No_Akaun_Tunggakan.</li>
+                        <li>Pilih tempoh ansuran 2 hingga 6 bulan.</li>
+                        <li>Staff semak dan masukkan amaun ansuran manual.</li>
+                        <li>Buat bayaran dummy JomPAY.</li>
+                    </ol>
+                </div>
+            </div>
+            <div class="col-lg-4">
+                <div class="card feature-card h-100 p-4">
+                    <div class="stat-icon mb-3"><i class="bi bi-cash-stack"></i></div>
+                    <h3 class="h5 fw-bold">Panduan Bayaran Pertama</h3>
+                    <table class="table mb-0">
+                        <tbody>
+                            <tr><th>Kediaman</th><td>Minimum 30%</td></tr>
+                            <tr><th>Industri</th><td>Minimum 50%</td></tr>
+                            <tr><th>Perdagangan</th><td>Minimum 50%</td></tr>
+                        </tbody>
+                    </table>
+                    <p class="text-muted small mt-3 mb-0">Panduan ini hanya untuk rujukan. Amaun ansuran sebenar dimasukkan secara manual oleh staff.</p>
+                </div>
+            </div>
+            <div class="col-lg-4">
+                <div class="card feature-card h-100 p-4">
+                    <div class="stat-icon mb-3"><i class="bi bi-shield-check"></i></div>
+                    <h3 class="h5 fw-bold">Kelebihan Sistem</h3>
+                    <ul class="mb-0 ps-3">
+                        <li>Dashboard berasingan untuk Admin, Staff dan Pengguna Awam.</li>
+                        <li>Modul import Excel data akaun tunggakan.</li>
+                        <li>Rekod notifikasi, email dummy, laporan dan audit trail.</li>
+                        <li>Print borang rasmi termasuk ulasan staff.</li>
+                    </ul>
+                </div>
+            </div>
+        </div>
+    </section>
+@endsection
diff --git a/src/resources/views/portal/payment.blade.php b/src/resources/views/portal/payment.blade.php
new file mode 100644
index 0000000..9b43b89
--- /dev/null
+++ b/src/resources/views/portal/payment.blade.php
@@ -0,0 +1,75 @@
+@extends('layouts.app')
+
+@section('title', 'Pembayaran Dummy JomPAY')
+
+@section('content')
+    <div class="row g-4">
+        <div class="col-lg-7">
+            <div class="card surface-card p-4 p-lg-5">
+                <h2 class="h4 fw-bold mb-1">Pembayaran Dummy JomPAY</h2>
+                <p class="text-muted mb-4">Masukkan maklumat bil dan amaun pembayaran sebelum simulasi pembayaran berjaya.</p>
+                <form method="POST" action="{{ route('portal.payments.store', $application) }}" id="payment-form" class="row g-3">
+                    @csrf
+                    <input type="hidden" name="schedule_id" value="{{ $schedule?->id }}">
+                    <div class="col-md-4">
+                        <label class="form-label">Biller Code</label>
+                        <input type="text" name="biller_code" class="form-control" value="37317" readonly>
+                    </div>
+                    <div class="col-md-4">
+                        <label class="form-label">REF 1</label>
+                        <input type="text" name="ref_1" class="form-control" value="{{ $application->no_akaun }}" required>
+                    </div>
+                    <div class="col-md-4">
+                        <label class="form-label">REF 2</label>
+                        <input type="text" name="ref_2" class="form-control" value="{{ auth()->user()->email }}" required>
+                    </div>
+                    <div class="col-12">
+                        <label class="form-label">Amaun Bayaran</label>
+                        <input type="text" id="amount-display" name="amount" class="form-control form-control-lg text-end fw-bold" value="{{ number_format((float) $defaultAmount, 2, '.', '') }}" required>
+                    </div>
+                    <div class="col-12">
+                        <div class="row g-2" id="numpad">
+                            @foreach ([1,2,3,4,5,6,7,8,9,'.',0,'C'] as $key)
+                                <div class="col-4">
+                                    <button type="button" class="btn btn-outline-primary w-100 py-3 numpad-key" data-key="{{ $key }}">{{ $key }}</button>
+                                </div>
+                            @endforeach
+                        </div>
+                    </div>
+                    <div class="col-12">
+                        <button class="btn btn-primary btn-lg">Bayar</button>
+                    </div>
+                </form>
+            </div>
+        </div>
+        <div class="col-lg-5">
+            <div class="card surface-card p-4">
+                <h3 class="h5 fw-bold mb-3">Maklumat Pembayar</h3>
+                <div class="mb-2"><strong>Nama Pembayar:</strong> {{ auth()->user()->displayName() }}</div>
+                <div class="mb-2"><strong>Emel:</strong> {{ auth()->user()->email }}</div>
+                <div class="mb-2"><strong>No. Telefon:</strong> {{ auth()->user()->profile?->country_code }} {{ auth()->user()->profile?->mobile_no }}</div>
+                <div class="mb-2"><strong>Jumlah Amaun:</strong> RM {{ number_format((float) $defaultAmount, 2) }}</div>
+                <hr>
+                <div class="text-muted small">Klik nombor pada pad untuk mengemaskini amaun bayaran. Untuk demo, status bayaran akan direkodkan sebagai <strong>success</strong>.</div>
+            </div>
+        </div>
+    </div>
+@endsection
+
+@push('styles')
+    <script>
+        $(function () {
+            $('.numpad-key').on('click', function () {
+                const key = $(this).data('key').toString();
+                const $input = $('#amount-display');
+
+                if (key === 'C') {
+                    $input.val('');
+                    return;
+                }
+
+                $input.val(($input.val() ?? '') + key);
+            });
+        });
+    </script>
+@endpush
diff --git a/src/resources/views/portal/profile.blade.php b/src/resources/views/portal/profile.blade.php
new file mode 100644
index 0000000..8773d20
--- /dev/null
+++ b/src/resources/views/portal/profile.blade.php
@@ -0,0 +1,73 @@
+@extends('layouts.app')
+
+@section('title', 'Profil Pengguna')
+
+@section('content')
+    <div class="card surface-card p-4 p-lg-5">
+        <div class="d-flex justify-content-between align-items-center mb-4">
+            <div>
+                <h2 class="h4 fw-bold mb-1">Pendaftaran Maklumat Pengguna Awam</h2>
+                <p class="text-muted mb-0">Lengkapkan maklumat pemohon sebelum membuat permohonan ansuran.</p>
+            </div>
+        </div>
+        <form method="POST" action="{{ route('portal.profile.update') }}" class="row g-3">
+            @csrf
+            @method('PUT')
+            <div class="col-md-6">
+                <label class="form-label">Nama Pengguna Awam</label>
+                <input type="text" name="name" class="form-control" value="{{ old('name', $user->name) }}" required>
+            </div>
+            <div class="col-md-6">
+                <label class="form-label">Emel</label>
+                <input type="email" name="email" class="form-control" value="{{ old('email', $user->email) }}" required>
+            </div>
+            <div class="col-md-6">
+                <label class="form-label">Nama Paparan</label>
+                <input type="text" name="public_name" class="form-control" value="{{ old('public_name', $user->profile?->public_name) }}" required>
+            </div>
+            <div class="col-md-3">
+                <label class="form-label">Identification Type</label>
+                <select name="identification_type" class="form-select" required>
+                    @foreach (['Army/Police ID', 'MyKad', 'National ID'] as $type)
+                        <option value="{{ $type }}" @selected(old('identification_type', $user->profile?->identification_type) === $type)>{{ $type }}</option>
+                    @endforeach
+                </select>
+            </div>
+            <div class="col-md-3">
+                <label class="form-label">Identification Number</label>
+                <input type="text" name="identification_number" class="form-control" value="{{ old('identification_number', $user->profile?->identification_number) }}" required>
+            </div>
+            <div class="col-md-2">
+                <label class="form-label">Kod Negara</label>
+                <select name="country_code" class="form-select">
+                    @foreach (['+60', '+65', '+62'] as $code)
+                        <option value="{{ $code }}" @selected(old('country_code', $user->profile?->country_code ?? '+60') === $code)>{{ $code }}</option>
+                    @endforeach
+                </select>
+            </div>
+            <div class="col-md-4">
+                <label class="form-label">Mobile No</label>
+                <input type="text" name="mobile_no" class="form-control" value="{{ old('mobile_no', $user->profile?->mobile_no) }}" required>
+            </div>
+            <div class="col-md-6">
+                <label class="form-label">Pekerjaan</label>
+                <input type="text" name="occupation" class="form-control" value="{{ old('occupation', $user->profile?->occupation) }}">
+            </div>
+            <div class="col-md-6">
+                <label class="form-label">Pendapatan Sebulan</label>
+                <input type="number" step="0.01" name="monthly_income" class="form-control" value="{{ old('monthly_income', $user->profile?->monthly_income) }}">
+            </div>
+            <div class="col-12">
+                <label class="form-label">Alamat Surat Menyurat</label>
+                <textarea name="correspondence_address" class="form-control" rows="3" required>{{ old('correspondence_address', $user->profile?->correspondence_address) }}</textarea>
+            </div>
+            <div class="col-12">
+                <label class="form-label">Alamat Tempat Bekerja</label>
+                <textarea name="workplace_address" class="form-control" rows="3">{{ old('workplace_address', $user->profile?->workplace_address) }}</textarea>
+            </div>
+            <div class="col-12">
+                <button class="btn btn-primary">Simpan Profil</button>
+            </div>
+        </form>
+    </div>
+@endsection
diff --git a/src/resources/views/portal/receipt.blade.php b/src/resources/views/portal/receipt.blade.php
new file mode 100644
index 0000000..f2f8468
--- /dev/null
+++ b/src/resources/views/portal/receipt.blade.php
@@ -0,0 +1,30 @@
+@extends('layouts.app')
+
+@section('title', 'Resit Pembayaran')
+
+@section('content')
+    <div class="row justify-content-center">
+        <div class="col-lg-8">
+            <div class="card surface-card p-4 p-lg-5">
+                <div class="text-center mb-4">
+                    <div class="stat-icon mx-auto mb-3"><i class="bi bi-receipt-cutoff fs-3"></i></div>
+                    <h2 class="fw-bold">Resit Pembayaran Dummy JomPAY</h2>
+                    <p class="text-muted mb-0">Sila simpan salinan ini untuk tujuan demo dan semakan dalaman.</p>
+                </div>
+                <div class="row g-3">
+                    <div class="col-md-6"><strong>No. Resit</strong><br>{{ $payment->receipt_no }}</div>
+                    <div class="col-md-6"><strong>No. Transaksi</strong><br>{{ $payment->transaction_no }}</div>
+                    <div class="col-md-6"><strong>Pembayar</strong><br>{{ $payment->user->displayName() }}</div>
+                    <div class="col-md-6"><strong>Status</strong><br>@include('components.status-badge', ['status' => $payment->status])</div>
+                    <div class="col-md-6"><strong>Akaun</strong><br>{{ $payment->application->no_akaun }}</div>
+                    <div class="col-md-6"><strong>REF 2</strong><br>{{ $payment->ref_2 }}</div>
+                    <div class="col-12"><strong>Jumlah Bayaran</strong><br><span class="display-6 fw-bold text-success">RM {{ number_format((float) $payment->amount, 2) }}</span></div>
+                </div>
+                <div class="mt-4 d-flex flex-wrap gap-2">
+                    <a href="{{ route('portal.applications.show', $payment->application) }}" class="btn btn-primary">Kembali ke Permohonan</a>
+                    <button class="btn btn-outline-secondary" onclick="window.print()">Cetak Resit</button>
+                </div>
+            </div>
+        </div>
+    </div>
+@endsection
diff --git a/src/resources/views/print/application.blade.php b/src/resources/views/print/application.blade.php
new file mode 100644
index 0000000..9adb501
--- /dev/null
+++ b/src/resources/views/print/application.blade.php
@@ -0,0 +1,141 @@
+<!DOCTYPE html>
+<html lang="ms">
+<head>
+    <meta charset="utf-8">
+    <title>Borang Permohonan Ansuran</title>
+    <style>
+        body { font-family: Arial, sans-serif; color: #1c2f3f; margin: 28px; }
+        h1, h2, h3 { margin-bottom: 8px; }
+        .muted { color: #5b7083; }
+        .section { margin-top: 26px; }
+        table { width: 100%; border-collapse: collapse; margin-top: 12px; }
+        th, td { border: 1px solid #b8c7d3; padding: 8px; text-align: left; vertical-align: top; }
+        .two-col { display: grid; grid-template-columns: repeat(2, 1fr); gap: 10px 24px; }
+        .signature { margin-top: 36px; display: grid; grid-template-columns: repeat(3, 1fr); gap: 28px; }
+        .signature div { border-top: 1px solid #333; padding-top: 8px; }
+        @media print { .no-print { display: none; } body { margin: 0.5cm; } }
+    </style>
+</head>
+<body>
+    <div class="no-print" style="text-align:right; margin-bottom:16px;">
+        <button onclick="window.print()">Cetak</button>
+    </div>
+    <h1>BORANG PERMOHONAN BAYARAN CUKAI HARTA SECARA ANSURAN</h1>
+    <div class="muted">No Permohonan: {{ $application->application_no }} | Tarikh: {{ $application->created_at->format('d/m/Y h:i A') }}</div>
+
+    <div class="section">
+        <h3>Maklumat Akaun</h3>
+        <table>
+            <tr><th>No Akaun</th><td>{{ $application->no_akaun }}</td><th>No Akaun Tunggakan</th><td>{{ $application->no_akaun_tunggakan }}</td></tr>
+            <tr><th>Pemilik</th><td>{{ $application->propertyAccount?->pemilik }}</td><th>Taman</th><td>{{ $application->propertyAccount?->taman }}</td></tr>
+            <tr><th>Rupacara</th><td>{{ $application->propertyAccount?->rupacara }}</td><th>Kadar</th><td>{{ $application->propertyAccount?->kadar }}</td></tr>
+            <tr><th>No Lot</th><td>{{ $application->no_lot ?: '-' }}</td><th>No DHM</th><td>{{ $application->no_dhm ?: '-' }}</td></tr>
+            <tr><th>No Syarikat</th><td>{{ $application->no_syarikat ?: '-' }}</td><th>Alamat Harta</th><td>{{ $application->alamat_harta ?: '-' }}</td></tr>
+            <tr><th>Tunggakan</th><td>RM {{ number_format((float) $application->total_arrears, 2) }}</td><th>Kategori Harta</th><td>{{ $application->category }}</td></tr>
+        </table>
+    </div>
+
+    <div class="section">
+        <h3>MAKLUMAT PEMOHON</h3>
+        <div class="two-col">
+            <div><strong>Nama:</strong> {{ $application->user->displayName() }}</div>
+            <div><strong>No. Kad Pengenalan / ID:</strong> {{ $application->identification_type }} - {{ $application->identification_number }}</div>
+            <div><strong>No. Telefon:</strong> {{ $application->country_code }} {{ $application->mobile_no }}</div>
+            <div><strong>Emel:</strong> {{ $application->email }}</div>
+            <div><strong>Alamat Surat Menyurat:</strong> {{ $application->alamat_surat_menyurat }}</div>
+            <div><strong>Alamat Harta:</strong> {{ $application->alamat_harta }}</div>
+            <div><strong>Alamat Tempat Bekerja:</strong> {{ $application->alamat_tempat_bekerja ?: '-' }}</div>
+            <div><strong>Pekerjaan:</strong> {{ $application->pekerjaan ?: '-' }}</div>
+            <div><strong>Pendapatan Sebulan:</strong> {{ $application->pendapatan_sebulan ? 'RM '.number_format((float) $application->pendapatan_sebulan, 2) : '-' }}</div>
+        </div>
+    </div>
+
+    <div class="section">
+        <h3>Maklumat Permohonan</h3>
+        <table>
+            <tr><th>Tarikh Permohonan</th><td>{{ $application->created_at->format('d/m/Y') }}</td><th>Tempoh Ansuran</th><td>{{ $application->installment_months }} bulan</td></tr>
+            <tr><th>Status Permohonan</th><td>{{ ucfirst($application->status) }}</td><th>Pegawai Penyemak</th><td>{{ $application->reviewer?->displayName() ?: 'Belum disahkan' }}</td></tr>
+        </table>
+    </div>
+
+    <div class="section">
+        <h3>Jadual Ansuran Manual</h3>
+        <table>
+            <thead>
+                <tr>
+                    <th>Ansuran Ke-</th>
+                    <th>Tarikh Bayaran</th>
+                    <th>Amaun</th>
+                    <th>Status Bayaran</th>
+                </tr>
+            </thead>
+            <tbody>
+                @forelse ($application->schedules as $schedule)
+                    <tr>
+                        <td>{{ $schedule->installment_no }}</td>
+                        <td>{{ optional($schedule->due_date)->format('d/m/Y') }}</td>
+                        <td>RM {{ number_format((float) $schedule->amount, 2) }}</td>
+                        <td>{{ ucfirst(str_replace('_', ' ', $schedule->payment_status)) }}</td>
+                    </tr>
+                @empty
+                    <tr><td colspan="4">Tiada jadual ansuran direkodkan.</td></tr>
+                @endforelse
+            </tbody>
+        </table>
+    </div>
+
+    <div class="section">
+        <h3>Rekod Pembayaran</h3>
+        <table>
+            <thead>
+                <tr>
+                    <th>Tarikh Bayaran</th>
+                    <th>No Resit</th>
+                    <th>No Transaksi</th>
+                    <th>Ansuran Ke-</th>
+                    <th>REF 1</th>
+                    <th>REF 2</th>
+                    <th>Amaun</th>
+                    <th>Status</th>
+                </tr>
+            </thead>
+            <tbody>
+                @forelse ($application->payments->sortByDesc(fn ($payment) => $payment->paid_at ?? $payment->created_at) as $payment)
+                    <tr>
+                        <td>{{ optional($payment->paid_at)->format('d/m/Y h:i A') ?: $payment->created_at->format('d/m/Y h:i A') }}</td>
+                        <td>{{ $payment->receipt_no ?: '-' }}</td>
+                        <td>{{ $payment->transaction_no ?: '-' }}</td>
+                        <td>{{ $payment->schedule?->installment_no ? 'Ansuran '.$payment->schedule->installment_no : '-' }}</td>
+                        <td>{{ $payment->ref_1 ?: '-' }}</td>
+                        <td>{{ $payment->ref_2 ?: '-' }}</td>
+                        <td>RM {{ number_format((float) $payment->amount, 2) }}</td>
+                        <td>{{ $payment->status === 'success' ? 'Berjaya' : ucfirst($payment->status) }}</td>
+                    </tr>
+                @empty
+                    <tr><td colspan="8">Tiada rekod pembayaran direkodkan setakat ini.</td></tr>
+                @endforelse
+            </tbody>
+        </table>
+    </div>
+
+    <div class="section">
+        <h3>Perakuan Pemohon</h3>
+        <p>“Saya yang bertandatangan dibawah bersetuju dan berjanji akan menjelaskan bayaran cukai harta mengikut jadual ansuran yang telah diluluskan sebagaimana di bawah. Sekiranya saya gagal maka pihak Majlis Bandaraya Iskandar Puteri berhak membatalkan permohonan ini dan mengambil TINDAKAN SITAAN / UNDANG-UNDANG ke atas SAYA / PREMIS tanpa apa-apa notis lagi.”</p>
+        <table>
+            <tr><th>Nama</th><td>{{ $application->declaration_name }}</td><th>Tarikh</th><td>{{ $application->declaration_date->format('d/m/Y') }}</td></tr>
+            <tr><th>No ID</th><td>{{ $application->declaration_identification_type }} - {{ $application->declaration_identification_number }}</td><th>Status Tick</th><td>{{ $application->declaration_accepted ? 'Ditanda' : 'Tidak Ditanda' }}</td></tr>
+        </table>
+    </div>
+
+    <div class="section">
+        <h3>ULASAN STAFF / PEGAWAI PENYEMAK</h3>
+        <p>{{ $application->staff_remarks ?: 'Tiada ulasan direkodkan.' }}</p>
+    </div>
+
+    <div class="signature">
+        <div>Tandatangan Pemohon</div>
+        <div>Tandatangan Staff / Pegawai Penyemak</div>
+        <div>Tarikh</div>
+    </div>
+</body>
+</html>
diff --git a/src/resources/views/shared/import-excel.blade.php b/src/resources/views/shared/import-excel.blade.php
new file mode 100644
index 0000000..63e25f0
--- /dev/null
+++ b/src/resources/views/shared/import-excel.blade.php
@@ -0,0 +1,77 @@
+@extends('layouts.app')
+
+@section('title', $pageTitle)
+@section('page-title', $pageTitle)
+@section('page-label', 'Import Excel')
+
+@section('page-actions')
+    <a href="{{ route('import.template', ['type' => $importType]) }}" class="btn btn-outline-primary">Download Template Excel</a>
+@endsection
+
+@section('content')
+    <div class="row g-4">
+        <div class="col-lg-5">
+            <div class="card surface-card p-4">
+                <h2 class="h5 fw-bold mb-3">Muat Naik dan Proses Fail</h2>
+                <p class="text-muted">{{ $description }}</p>
+                <div class="alert alert-info">
+                    @if ($importType === 'tax')
+                        Import ini hanya untuk <strong>Admin</strong> dan digunakan sebagai data cukai harta. Kolum penting: <strong>No_Bgnn</strong>, <strong>Nama_Jalan</strong>, <strong>Kadar</strong>, <strong>Cukai_Harta</strong>.
+                    @else
+                        Import ini digunakan oleh <strong>Staff</strong> untuk data tunggakan. Format tunggakan sedia ada dikekalkan.
+                    @endif
+                </div>
+                <p class="text-muted">Format dibenarkan: <strong>xlsx</strong>, <strong>xls</strong> atau <strong>csv</strong>.</p>
+                <form method="POST" action="{{ route($prefix.'.import.store') }}" enctype="multipart/form-data" class="d-grid gap-3">
+                    @csrf
+                    <div>
+                        <label class="form-label">Pilih Fail Excel</label>
+                        <input type="file" name="file" class="form-control" required>
+                    </div>
+                    <button class="btn btn-primary">Muat Naik dan Proses</button>
+                </form>
+            </div>
+        </div>
+        <div class="col-lg-7">
+            <div class="card surface-card p-4">
+                <h2 class="h5 fw-bold mb-3">Sejarah Import</h2>
+                <div class="table-responsive">
+                    <table class="table align-middle">
+                        <thead>
+                            <tr>
+                                <th>Batch</th>
+                                <th>Jenis</th>
+                                <th>Fail</th>
+                                <th>Diproses</th>
+                                <th>Baharu</th>
+                                <th>Dikemaskini</th>
+                                <th>Tiada Dalam Import</th>
+                                <th>Gagal</th>
+                            </tr>
+                        </thead>
+                        <tbody>
+                            @forelse ($batches as $batch)
+                                <tr>
+                                    <td>#{{ $batch->id }}</td>
+                                    <td>{{ $batch->import_type === 'tax' ? 'Cukai Harta' : 'Tunggakan' }}</td>
+                                    <td>
+                                        <div class="fw-semibold">{{ $batch->filename }}</div>
+                                        <div class="text-muted small">{{ $batch->created_at->format('d/m/Y h:i A') }}</div>
+                                    </td>
+                                    <td>{{ $batch->total_processed }}</td>
+                                    <td>{{ $batch->total_new }}</td>
+                                    <td>{{ $batch->total_updated }}</td>
+                                    <td>{{ $batch->total_missing }}</td>
+                                    <td>{{ $batch->total_failed }}</td>
+                                </tr>
+                            @empty
+                                <tr><td colspan="8" class="text-center text-muted py-4">Belum ada sejarah import.</td></tr>
+                            @endforelse
+                        </tbody>
+                    </table>
+                </div>
+                <div class="mt-3">{{ $batches->links() }}</div>
+            </div>
+        </div>
+    </div>
+@endsection
diff --git a/src/resources/views/shared/page-header.blade.php b/src/resources/views/shared/page-header.blade.php
new file mode 100644
index 0000000..a0a8e05
--- /dev/null
+++ b/src/resources/views/shared/page-header.blade.php
@@ -0,0 +1,12 @@
+<div class="d-flex flex-wrap align-items-center justify-content-between gap-3 mb-4">
+    <div>
+        <div class="mini-label">{{ $label ?? 'Maklumat Modul' }}</div>
+        <h2 class="h3 fw-bold mb-1">{{ $title }}</h2>
+        @if (! empty($subtitle))
+            <p class="text-muted mb-0">{{ $subtitle }}</p>
+        @endif
+    </div>
+    @if (! empty($actions ?? null))
+        <div>{!! $actions !!}</div>
+    @endif
+</div>
diff --git a/src/resources/views/staff/application-show.blade.php b/src/resources/views/staff/application-show.blade.php
new file mode 100644
index 0000000..e2fc2cd
--- /dev/null
+++ b/src/resources/views/staff/application-show.blade.php
@@ -0,0 +1,396 @@
+@extends('layouts.app')
+
+@section('title', 'Semakan Permohonan Staff')
+@section('page-title', 'Semakan Permohonan')
+@section('page-label', 'Butiran Permohonan')
+
+@section('page-actions')
+    <a href="{{ route('staff.applications.print', $application) }}" class="btn btn-outline-secondary" target="_blank">Print Borang</a>
+@endsection
+
+@section('content')
+    @php
+        $propertyTax = (float) ($application->propertyAccount?->cukai_harta ?? 0);
+        $propertyTaxHalf = $application->property_tax_half_amount !== null ? (float) $application->property_tax_half_amount : $propertyTax / 2;
+        $installmentTarget = (float) $application->total_arrears + $propertyTaxHalf;
+    @endphp
+
+    <div class="row g-4">
+        <div class="col-lg-7">
+            <div class="card surface-card p-4 mb-4">
+                <div class="d-flex justify-content-between align-items-start mb-3">
+                    <div>
+                        <div class="mini-label">No Permohonan</div>
+                        <h2 class="h4 fw-bold mb-1">{{ $application->application_no }}</h2>
+                        <p class="text-muted mb-0">Dihantar pada {{ $application->created_at->format('d/m/Y h:i A') }}</p>
+                    </div>
+                    @include('components.status-badge', ['status' => $application->status])
+                </div>
+                <div class="alert alert-info">
+                    Panduan bayaran pertama minimum bagi kategori <strong>{{ $application->category }}</strong>:
+                    <strong>{{ $guidance?->guidanceRate() ?? 0 }}%</strong>.
+                    Staff masih perlu memasukkan amaun ansuran secara manual.
+                </div>
+                <div class="row g-3">
+                    <div class="col-md-6"><strong>No Akaun:</strong><br>{{ $application->no_akaun }}</div>
+                    <div class="col-md-6"><strong>No Akaun Tunggakan:</strong><br>{{ $application->no_akaun_tunggakan }}</div>
+                    <div class="col-md-6"><strong>Kategori Harta:</strong><br>{{ $application->category }}</div>
+                    <div class="col-md-6"><strong>Tempoh Ansuran Dipilih:</strong><br>{{ $application->installment_months }} bulan</div>
+                    <div class="col-md-6"><strong>No Lot:</strong><br>{{ $application->no_lot ?: '-' }}</div>
+                    <div class="col-md-6"><strong>No DHM:</strong><br>{{ $application->no_dhm ?: '-' }}</div>
+                    <div class="col-md-6"><strong>No Syarikat:</strong><br>{{ $application->no_syarikat ?: '-' }}</div>
+                    <div class="col-md-6"><strong>Jumlah Tunggakan:</strong><br>RM <span id="arrears-total">{{ number_format((float) $application->total_arrears, 2, '.', '') }}</span></div>
+                    <div class="col-md-6"><strong>Cukai Harta:</strong><br>RM {{ number_format($propertyTax, 2) }}</div>
+                    <div class="col-md-6"><strong>Cukai Harta / 2:</strong><br>RM <span id="property-tax-half-display">{{ number_format($propertyTaxHalf, 2) }}</span></div>
+                    <div class="col-md-6"><strong>Jumlah Ansuran:</strong><br><span id="installment-target-display">RM {{ number_format($installmentTarget, 2) }}</span></div>
+                    <div class="col-md-6"><strong>Jumlah Jadual Semasa:</strong><br><span id="schedule-total">RM {{ number_format((float) $application->schedule_total, 2) }}</span></div>
+                </div>
+            </div>
+
+            <div class="card surface-card p-4 mb-4">
+                <h3 class="h5 fw-bold mb-3">Maklumat Pemohon</h3>
+                <div class="row g-3">
+                    <div class="col-md-6"><strong>Nama Pemohon</strong><br>{{ $application->user->displayName() }}</div>
+                    <div class="col-md-6"><strong>Identification Type</strong><br>{{ $application->identification_type }}</div>
+                    <div class="col-md-6"><strong>Identification Number</strong><br>{{ $application->identification_number }}</div>
+                    <div class="col-md-6"><strong>No. Telefon / Contact Number</strong><br>{{ $application->country_code }} {{ $application->mobile_no }}</div>
+                    <div class="col-md-6"><strong>Emel</strong><br>{{ $application->email }}</div>
+                    <div class="col-md-6"><strong>Alamat Surat Menyurat</strong><br>{{ $application->alamat_surat_menyurat }}</div>
+                    <div class="col-md-6"><strong>Alamat Harta</strong><br>{{ $application->alamat_harta }}</div>
+                    <div class="col-md-6"><strong>Alamat Tempat Bekerja</strong><br>{{ $application->alamat_tempat_bekerja ?: '-' }}</div>
+                    <div class="col-md-6"><strong>Pekerjaan</strong><br>{{ $application->pekerjaan ?: '-' }}</div>
+                    <div class="col-md-6"><strong>Pendapatan Sebulan</strong><br>{{ $application->pendapatan_sebulan ? 'RM '.number_format((float) $application->pendapatan_sebulan, 2) : '-' }}</div>
+                </div>
+            </div>
+
+            <div class="card surface-card p-4 mb-4">
+                <h3 class="h5 fw-bold mb-3">Rekod Pembayaran</h3>
+                <div class="table-responsive">
+                    <table class="table align-middle">
+                        <thead>
+                            <tr>
+                                <th>Tarikh Bayaran</th>
+                                <th>No Resit</th>
+                                <th>No Transaksi</th>
+                                <th>Ansuran Ke-</th>
+                                <th>REF 1</th>
+                                <th>REF 2</th>
+                                <th>Amaun</th>
+                                <th>Status</th>
+                            </tr>
+                        </thead>
+                        <tbody>
+                            @forelse ($application->payments->sortByDesc(fn ($payment) => $payment->paid_at ?? $payment->created_at) as $payment)
+                                <tr>
+                                    <td>{{ optional($payment->paid_at)->format('d/m/Y h:i A') ?: $payment->created_at->format('d/m/Y h:i A') }}</td>
+                                    <td>{{ $payment->receipt_no ?: '-' }}</td>
+                                    <td>{{ $payment->transaction_no ?: '-' }}</td>
+                                    <td>{{ $payment->schedule?->installment_no ? 'Ansuran '.$payment->schedule->installment_no : '-' }}</td>
+                                    <td>{{ $payment->ref_1 ?: '-' }}</td>
+                                    <td>{{ $payment->ref_2 ?: '-' }}</td>
+                                    <td>RM {{ number_format((float) $payment->amount, 2) }}</td>
+                                    <td>@include('components.status-badge', ['status' => $payment->status])</td>
+                                </tr>
+                            @empty
+                                <tr><td colspan="8" class="text-center text-muted py-4">Tiada rekod pembayaran direkodkan setakat ini.</td></tr>
+                            @endforelse
+                        </tbody>
+                    </table>
+                </div>
+            </div>
+
+            <div class="card surface-card p-4">
+                <h3 class="h5 fw-bold mb-3">Maklumat Akaun & Sejarah</h3>
+                <div class="row g-3 mb-4">
+                    <div class="col-md-6"><strong>Pemilik</strong><br>{{ $application->propertyAccount?->pemilik }}</div>
+                    <div class="col-md-6"><strong>Bandar / Taman</strong><br>{{ $application->propertyAccount?->bandar }} / {{ $application->propertyAccount?->taman }}</div>
+                    <div class="col-md-6"><strong>Rupacara</strong><br>{{ $application->propertyAccount?->rupacara }}</div>
+                    <div class="col-md-6"><strong>Kadar</strong><br>{{ $application->propertyAccount?->kadar }}</div>
+                    <div class="col-md-6"><strong>Cukai Harta</strong><br>RM {{ number_format($propertyTax, 2) }}</div>
+                </div>
+                <div class="table-responsive">
+                    <table class="table align-middle">
+                        <thead>
+                            <tr>
+                                <th>Tindakan</th>
+                                <th>Status Lama</th>
+                                <th>Status Baharu</th>
+                                <th>Ulasan</th>
+                                <th>Tarikh</th>
+                            </tr>
+                        </thead>
+                        <tbody>
+                            @forelse ($application->histories as $history)
+                                <tr>
+                                    <td>{{ str($history->action)->replace('_', ' ')->headline() }}</td>
+                                    <td>{{ $history->old_status ?: '-' }}</td>
+                                    <td>{{ $history->new_status ?: '-' }}</td>
+                                    <td>{{ $history->remarks ?: '-' }}</td>
+                                    <td>{{ $history->created_at->format('d/m/Y h:i A') }}</td>
+                                </tr>
+                            @empty
+                                <tr><td colspan="5" class="text-center text-muted">Belum ada sejarah tindakan.</td></tr>
+                            @endforelse
+                        </tbody>
+                    </table>
+                </div>
+            </div>
+        </div>
+
+        <div class="col-lg-5">
+            @php($recordableSchedules = $application->schedules->whereIn('payment_status', ['belum_bayar', 'lewat'])->sortBy('installment_no')->values())
+            <div class="card surface-card p-4">
+                <h3 class="h5 fw-bold mb-3">Input Manual Ansuran Oleh Staff</h3>
+                <form method="POST" action="{{ route('staff.applications.review', $application) }}" class="d-grid gap-3">
+                    @csrf
+                    @if ($errors->has('schedules') || $errors->has('staff_remarks'))
+                        <div class="alert alert-danger mb-0">
+                            Sila semak semula input ansuran manual dan ulasan staff sebelum simpan.
+                        </div>
+                    @endif
+
+                    <div class="row g-3">
+                        <div class="col-md-6">
+                            <label class="form-label">Jumlah Tunggakan</label>
+                            <input type="number" step="0.01" min="0" name="total_arrears" id="staff-total-arrears" class="form-control" value="{{ old('total_arrears', number_format((float) $application->total_arrears, 2, '.', '')) }}">
+                            @error('total_arrears')
+                                <div class="text-danger small mt-1">{{ $message }}</div>
+                            @enderror
+                        </div>
+                        <div class="col-md-6">
+                            <label class="form-label">Cukai Harta / 2</label>
+                            <input type="number" step="0.01" min="0" name="property_tax_half_amount" id="property-tax-half" class="form-control" value="{{ old('property_tax_half_amount', number_format($propertyTaxHalf, 2, '.', '')) }}">
+                            @error('property_tax_half_amount')
+                                <div class="text-danger small mt-1">{{ $message }}</div>
+                            @enderror
+                            <div class="form-text">Autofill daripada Cukai Harta / 2, tetapi staff boleh ubah jika perlu.</div>
+                        </div>
+                        <div class="col-12">
+                            <div class="alert alert-info mb-0">
+                                Jumlah Ansuran = Jumlah Tunggakan + (Cukai Harta / 2)
+                                <br>
+                                Jumlah Ansuran semasa: <strong id="formula-target">RM {{ number_format($installmentTarget, 2) }}</strong>
+                            </div>
+                        </div>
+                    </div>
+
+                    <div class="table-responsive">
+                        <table class="table align-middle">
+                            <thead>
+                                <tr>
+                                    <th style="width: 20%;">Ansuran</th>
+                                    <th style="width: 22%;">Tarikh Bayaran</th>
+                                    <th style="width: 22%;">Amaun Ansuran</th>
+                                    <th>Catatan</th>
+                                </tr>
+                            </thead>
+                            <tbody>
+                                @foreach ($scheduleRows as $index => $row)
+                                    <tr>
+                                        <td>
+                                            <div class="fw-semibold">{{ $index === 0 ? 'Bayaran Pertama' : 'Bayaran Bulan Ke-'.($index + 1) }}</div>
+                                            <div class="small text-muted">Ansuran {{ $row['installment_no'] }}</div>
+                                        </td>
+                                        <td>
+                                            <input type="date" name="schedules[{{ $index }}][due_date]" class="form-control" value="{{ old("schedules.$index.due_date", $row['due_date']) }}">
+                                        </td>
+                                        <td>
+                                            <input type="number" step="0.01" name="schedules[{{ $index }}][amount]" class="form-control schedule-amount" value="{{ old("schedules.$index.amount", $row['amount']) }}" placeholder="0.00">
+                                        </td>
+                                        <td>
+                                            <input type="text" name="schedules[{{ $index }}][notes]" class="form-control" value="{{ old("schedules.$index.notes", $row['notes']) }}" placeholder="Catatan ansuran">
+                                        </td>
+                                    </tr>
+                                @endforeach
+                            </tbody>
+                        </table>
+                    </div>
+
+                    <div class="alert alert-secondary mb-0" id="schedule-warning">
+                        Jumlah ansuran semasa: <strong id="running-total">RM 0.00</strong>
+                    </div>
+
+                    <div>
+                        <label class="form-label">Ulasan Staff / Pegawai Penyemak</label>
+                        <textarea name="staff_remarks" class="form-control" rows="4">{{ old('staff_remarks', $application->staff_remarks) }}</textarea>
+                    </div>
+
+                    <div>
+                        <label class="form-label">Tindakan Staff</label>
+                        @php($selectedAction = old('action', $application->status === 'diproses' ? 'processing' : ($application->status === 'aktif' ? 'active' : 'none')))
+                        <select name="action" class="form-select">
+                            <option value="processing" @selected($selectedAction === 'processing')>Akaun Diproses</option>
+                            <option value="active" @selected($selectedAction === 'active')>Akaun Aktif (permohonan diterima)</option>
+                            <option value="cancel" @selected($selectedAction === 'cancel')>Akaun Batal</option>
+                            <option value="failed" @selected($selectedAction === 'failed')>Akaun Gagal</option>
+                            <option value="complete" @selected($selectedAction === 'complete')>Akaun Selesai</option>
+                            <option value="none" @selected($selectedAction === 'none')>Tiada Tindakan</option>
+                        </select>
+                        @error('action')
+                            <div class="text-danger small mt-1">{{ $message }}</div>
+                        @enderror
+                    </div>
+
+                    <button class="btn btn-primary btn-lg">Simpan Semakan Staff</button>
+                </form>
+            </div>
+
+            <div class="card surface-card p-4 mt-4">
+                <h3 class="h5 fw-bold mb-3">Rekod Bayaran Manual</h3>
+                <p class="text-muted small mb-3">Digunakan apabila bayaran diterima secara manual tanpa integrasi API. Staff perlu key-in nombor resit untuk tujuan rekod database.</p>
+
+                @error('manual_payment')
+                    <div class="alert alert-danger">{{ $message }}</div>
+                @enderror
+
+                @if ($application->status !== 'aktif')
+                    <div class="alert alert-warning mb-0">
+                        Rekod bayaran manual hanya dibenarkan selepas staff mengesahkan akaun sebagai <strong>aktif</strong>.
+                    </div>
+                @elseif ($recordableSchedules->isEmpty())
+                    <div class="alert alert-success mb-0">
+                        Semua ansuran untuk akaun ini telah direkodkan sebagai dibayar.
+                    </div>
+                @else
+                    <form method="POST" action="{{ route('staff.applications.payments.store', $application) }}" class="d-grid gap-3">
+                        @csrf
+                        <div>
+                            <label class="form-label">Ansuran Untuk Direkodkan</label>
+                            <select name="installment_schedule_id" class="form-select" required>
+                                <option value="">Pilih ansuran</option>
+                                @foreach ($recordableSchedules as $schedule)
+                                    <option value="{{ $schedule->id }}" data-amount="{{ number_format((float) $schedule->amount, 2, '.', '') }}" @selected(old('installment_schedule_id') == $schedule->id)>
+                                        Ansuran {{ $schedule->installment_no }} | {{ optional($schedule->due_date)->format('d/m/Y') ?: 'Tiada tarikh' }} | RM {{ number_format((float) $schedule->amount, 2) }}
+                                    </option>
+                                @endforeach
+                            </select>
+                            @error('installment_schedule_id')
+                                <div class="text-danger small mt-1">{{ $message }}</div>
+                            @enderror
+                        </div>
+
+                        <div class="row g-3">
+                            <div class="col-md-6">
+                                <label class="form-label">No. Resit</label>
+                                <input type="text" name="receipt_no" class="form-control" value="{{ old('receipt_no') }}" placeholder="Contoh: MBIP-2026-0001" required>
+                                @error('receipt_no')
+                                    <div class="text-danger small mt-1">{{ $message }}</div>
+                                @enderror
+                            </div>
+                            <div class="col-md-6">
+                                <label class="form-label">No. Transaksi</label>
+                                <input type="text" name="transaction_no" class="form-control" value="{{ old('transaction_no') }}" placeholder="Pilihan, sistem akan jana jika kosong">
+                                @error('transaction_no')
+                                    <div class="text-danger small mt-1">{{ $message }}</div>
+                                @enderror
+                            </div>
+                            <div class="col-md-6">
+                                <label class="form-label">Amaun Bayaran</label>
+                                <input type="number" step="0.01" name="amount" id="manual-payment-amount" class="form-control" value="{{ old('amount') }}" placeholder="0.00" required>
+                                @error('amount')
+                                    <div class="text-danger small mt-1">{{ $message }}</div>
+                                @enderror
+                            </div>
+                            <div class="col-md-6">
+                                <label class="form-label">Tarikh Bayaran</label>
+                                <input type="datetime-local" name="paid_at" class="form-control" value="{{ old('paid_at', now()->format('Y-m-d\TH:i')) }}" required>
+                                @error('paid_at')
+                                    <div class="text-danger small mt-1">{{ $message }}</div>
+                                @enderror
+                            </div>
+                        </div>
+
+                        <div>
+                            <label class="form-label">Catatan Bayaran Manual</label>
+                            <textarea name="remarks" class="form-control" rows="3" placeholder="Contoh: Bayaran kaunter / EFT / pindahan dalaman">{{ old('remarks') }}</textarea>
+                            @error('remarks')
+                                <div class="text-danger small mt-1">{{ $message }}</div>
+                            @enderror
+                        </div>
+
+                        <div class="small text-muted">
+                            REF 1 akan menggunakan <strong>{{ $application->no_akaun }}</strong> dan REF 2 akan menggunakan emel atau nombor telefon pemohon secara automatik.
+                        </div>
+
+                        <button class="btn btn-outline-primary">Simpan Bayaran Manual</button>
+                    </form>
+                @endif
+            </div>
+        </div>
+    </div>
+@endsection
+
+@push('styles')
+    <script>
+        $(function () {
+            const propertyTaxHalfInput = $('#property-tax-half');
+            const arrearsInput = $('#staff-total-arrears');
+            const manualScheduleSelect = $('select[name="installment_schedule_id"]');
+            const manualAmountInput = $('#manual-payment-amount');
+
+            function parseAmount(value) {
+                return parseFloat(String(value || '0').replace(/[^0-9.-]/g, '')) || 0;
+            }
+
+            function targetTotal() {
+                const arrears = parseAmount(arrearsInput.val() || $('#arrears-total').text());
+                const propertyTaxHalf = parseAmount(propertyTaxHalfInput.val());
+                const target = arrears + propertyTaxHalf;
+
+                $('#arrears-total').text(arrears.toFixed(2));
+                $('#property-tax-half-display').text(propertyTaxHalf.toFixed(2));
+                $('#formula-target, #installment-target-display').text('RM ' + target.toFixed(2));
+
+                return target;
+            }
+
+            function adjustArrearsForPropertyTaxChange() {
+                const currentTarget = parseAmount($('#formula-target').text()) || targetTotal();
+                const propertyTaxHalf = parseAmount(propertyTaxHalfInput.val());
+                const adjustedArrears = Math.max(currentTarget - propertyTaxHalf, 0);
+
+                arrearsInput.val(adjustedArrears.toFixed(2));
+                recalcTotal();
+            }
+
+            function recalcTotal() {
+                let total = 0;
+                $('.schedule-amount').each(function () {
+                    total += parseAmount($(this).val());
+                });
+
+                const target = targetTotal();
+
+                $('#running-total').text('RM ' + total.toFixed(2));
+                $('#schedule-total').text('RM ' + total.toFixed(2));
+
+                if (Math.abs(total - target) > 0.009) {
+                    $('#schedule-warning').removeClass('alert-success').addClass('alert-warning')
+                        .html('Jumlah ansuran tidak sama dengan Jumlah Tunggakan + (Cukai Harta / 2). Sila semak semula amaun ansuran.');
+                } else {
+                    $('#schedule-warning').removeClass('alert-warning').addClass('alert-success')
+                        .html('Jumlah ansuran sepadan dengan formula: <strong>RM ' + total.toFixed(2) + '</strong>');
+                }
+            }
+
+            function syncManualPaymentAmount() {
+                if (!manualScheduleSelect.length || !manualAmountInput.length || manualAmountInput.val()) {
+                    return;
+                }
+
+                const amount = manualScheduleSelect.find(':selected').data('amount');
+
+                if (amount !== undefined) {
+                    manualAmountInput.val(amount);
+                }
+            }
+
+            $('.schedule-amount').on('input', recalcTotal);
+            arrearsInput.on('input', recalcTotal);
+            propertyTaxHalfInput.on('input', adjustArrearsForPropertyTaxChange);
+            manualScheduleSelect.on('change', syncManualPaymentAmount);
+            recalcTotal();
+            syncManualPaymentAmount();
+        });
+    </script>
+@endpush
diff --git a/src/resources/views/staff/applications-index.blade.php b/src/resources/views/staff/applications-index.blade.php
new file mode 100644
index 0000000..0b8a727
--- /dev/null
+++ b/src/resources/views/staff/applications-index.blade.php
@@ -0,0 +1,76 @@
+@extends('layouts.app')
+
+@section('title', 'Permohonan Staff')
+@section('page-title', 'Permohonan Ansuran')
+@section('page-label', 'Modul Staff')
+
+@section('page-actions')
+    <a href="{{ route('staff.applications.export') }}" class="btn btn-outline-primary">Eksport Excel</a>
+@endsection
+
+@section('content')
+    <div class="card surface-card p-4 mb-4">
+        <div class="alert alert-secondary mb-4">
+            Hanya akaun berstatus <strong>diproses</strong> dan <strong>aktif</strong> dipaparkan untuk semakan staff. Akaun <strong>batal</strong>, <strong>gagal</strong>, dan <strong>selesai</strong> kekal dalam sejarah, database, dan kemas kini Excel.
+        </div>
+        <form class="row g-3">
+            <div class="col-md-4">
+                <label class="form-label">Carian</label>
+                <input type="text" name="search" class="form-control" value="{{ request('search') }}" placeholder="No permohonan / pemohon / akaun">
+            </div>
+            <div class="col-md-3">
+                <label class="form-label">Status</label>
+                <select name="status" class="form-select">
+                    <option value="">Diproses + Aktif</option>
+                    @foreach ($allowedStatuses as $status)
+                        <option value="{{ $status }}" @selected(request('status') === $status)>{{ ucfirst($status) }}</option>
+                    @endforeach
+                </select>
+            </div>
+            <div class="col-md-2">
+                <label class="form-label">Dari Tarikh</label>
+                <input type="date" name="date_from" class="form-control" value="{{ request('date_from') }}">
+            </div>
+            <div class="col-md-2">
+                <label class="form-label">Hingga Tarikh</label>
+                <input type="date" name="date_to" class="form-control" value="{{ request('date_to') }}">
+            </div>
+            <div class="col-md-1 d-flex align-items-end">
+                <button class="btn btn-primary w-100">Tapis</button>
+            </div>
+        </form>
+    </div>
+    <div class="card surface-card p-4">
+        <div class="table-responsive">
+            <table class="table align-middle">
+                <thead>
+                    <tr>
+                        <th>No Permohonan</th>
+                        <th>Pemohon</th>
+                        <th>No Akaun Tunggakan</th>
+                        <th>Kategori</th>
+                        <th>Tempoh</th>
+                        <th>Status</th>
+                        <th></th>
+                    </tr>
+                </thead>
+                <tbody>
+                    @forelse ($applications as $application)
+                        <tr>
+                            <td>{{ $application->application_no }}</td>
+                            <td>{{ $application->user->displayName() }}</td>
+                            <td>{{ $application->no_akaun_tunggakan }}</td>
+                            <td>{{ $application->category }}</td>
+                            <td>{{ $application->installment_months }} bulan</td>
+                            <td>@include('components.status-badge', ['status' => $application->status])</td>
+                            <td class="text-end"><a href="{{ route('staff.applications.show', $application) }}" class="btn btn-outline-secondary btn-sm">Semak Detail</a></td>
+                        </tr>
+                    @empty
+                        <tr><td colspan="7" class="text-center text-muted py-4">Tiada rekod ditemui.</td></tr>
+                    @endforelse
+                </tbody>
+            </table>
+        </div>
+        <div class="mt-3">{{ $applications->links() }}</div>
+    </div>
+@endsection
diff --git a/src/resources/views/staff/bulk-payments-index.blade.php b/src/resources/views/staff/bulk-payments-index.blade.php
new file mode 100644
index 0000000..e0aa24b
--- /dev/null
+++ b/src/resources/views/staff/bulk-payments-index.blade.php
@@ -0,0 +1,183 @@
+@extends('layouts.app')
+
+@section('title', 'Kemaskini Bayaran Pukal')
+@section('page-title', 'Kemaskini Bayaran Pukal')
+@section('page-label', 'Modul Staff')
+
+@section('page-actions')
+    <a href="{{ route('staff.bulk-payments.template') }}" class="btn btn-outline-primary">
+        <i class="bi bi-download me-1"></i> Download Template Excel
+    </a>
+@endsection
+
+@section('content')
+    <div class="row g-4 mb-4">
+        <div class="col-md-4">
+            <div class="card stat-card p-4 h-100">
+                <div class="stat-icon mb-3"><i class="bi bi-person-check-fill"></i></div>
+                <div class="mini-label">Akaun Aktif</div>
+                <div class="h3 fw-bold mb-0">{{ $activeAccountCount }}</div>
+                <div class="text-muted small">Akaun ansuran yang sedang aktif.</div>
+            </div>
+        </div>
+        <div class="col-md-4">
+            <div class="card stat-card p-4 h-100">
+                <div class="stat-icon mb-3"><i class="bi bi-list-check"></i></div>
+                <div class="mini-label">Ansuran Dalam Excel</div>
+                <div class="h3 fw-bold mb-0">{{ $activeSchedules->count() }}</div>
+                <div class="text-muted small">{{ $unpaidScheduleCount }} belum bayar, {{ $paidScheduleCount }} sudah dibayar.</div>
+            </div>
+        </div>
+        <div class="col-md-4">
+            <div class="card stat-card p-4 h-100">
+                <div class="stat-icon mb-3"><i class="bi bi-cash-coin"></i></div>
+                <div class="mini-label">Jumlah Belum Direkod</div>
+                <div class="h3 fw-bold mb-0">RM {{ number_format($totalUnpaidAmount, 2) }}</div>
+                <div class="text-muted small">Jumlah ansuran aktif yang belum dibayar.</div>
+            </div>
+        </div>
+    </div>
+
+    <div class="row g-4">
+        <div class="col-lg-5">
+            <div class="card surface-card p-4 h-100">
+                <h2 class="h5 fw-bold mb-3">Upload Excel/CSV Bayaran</h2>
+                <p class="text-muted">
+                    Gunakan template daripada sistem supaya setiap baris mempunyai <strong>Installment_Schedule_ID</strong>,
+                    <strong>No_Akaun</strong> dan <strong>Ansuran_Ke</strong>. Staff hanya perlu isi No_Resit, Tarikh_Bayaran,
+                    Amaun_Bayaran dan catatan jika perlu. Baris yang sudah dibayar akan membawa transaksi sedia ada untuk semakan atau kemaskini.
+                </p>
+
+                <div class="alert alert-info small">
+                    Hanya akaun berstatus <strong>aktif</strong> akan diproses. Ansuran <strong>belum bayar/lewat</strong>
+                    akan direkodkan sebagai bayaran baharu, manakala ansuran <strong>dibayar</strong> akan mengemaskini
+                    transaksi bayaran sedia ada dalam database.
+                </div>
+
+                <form method="POST" action="{{ route('staff.bulk-payments.store') }}" enctype="multipart/form-data" class="d-grid gap-3">
+                    @csrf
+                    <div>
+                        <label class="form-label">Fail Bayaran Pukal</label>
+                        <input type="file" name="file" class="form-control" accept=".xlsx,.xls,.csv" required>
+                        @error('file')
+                            <div class="text-danger small mt-1">{{ $message }}</div>
+                        @enderror
+                    </div>
+
+                    <button class="btn btn-primary btn-lg">
+                        <i class="bi bi-upload me-1"></i> Muat Naik & Kemaskini Bayaran
+                    </button>
+                </form>
+            </div>
+        </div>
+
+        <div class="col-lg-7">
+            <div class="card surface-card p-4 h-100">
+                <h2 class="h5 fw-bold mb-3">Ringkasan Proses Terakhir</h2>
+
+                @if ($importResult)
+                    <div class="row g-3 mb-3">
+                        <div class="col-6 col-md-3">
+                            <div class="border rounded-4 p-3">
+                                <div class="mini-label">Diproses</div>
+                                <div class="h4 fw-bold mb-0">{{ $importResult['processed'] }}</div>
+                            </div>
+                        </div>
+                        <div class="col-6 col-md-3">
+                            <div class="border rounded-4 p-3">
+                                <div class="mini-label">Berjaya</div>
+                                <div class="h4 fw-bold text-success mb-0">{{ $importResult['success'] }}</div>
+                            </div>
+                        </div>
+                        <div class="col-6 col-md-3">
+                            <div class="border rounded-4 p-3">
+                                <div class="mini-label">Gagal</div>
+                                <div class="h4 fw-bold text-danger mb-0">{{ $importResult['failed'] }}</div>
+                            </div>
+                        </div>
+                        <div class="col-6 col-md-3">
+                            <div class="border rounded-4 p-3">
+                                <div class="mini-label">Diabaikan</div>
+                                <div class="h4 fw-bold text-muted mb-0">{{ $importResult['skipped'] }}</div>
+                            </div>
+                        </div>
+                    </div>
+
+                    @if (! empty($importResult['errors']))
+                        <div class="alert alert-warning mb-0">
+                            <div class="fw-semibold mb-2">Ralat yang perlu disemak</div>
+                            <ul class="mb-0 ps-3">
+                                @foreach ($importResult['errors'] as $error)
+                                    <li>{{ $error }}</li>
+                                @endforeach
+                            </ul>
+                        </div>
+                    @else
+                        <div class="alert alert-success mb-0">
+                            Semua baris bayaran yang lengkap berjaya dikemaskini.
+                        </div>
+                    @endif
+                @else
+                    <div class="text-muted">
+                        Belum ada proses upload bayaran pukal dalam sesi ini.
+                    </div>
+                @endif
+            </div>
+        </div>
+    </div>
+
+    <div class="card surface-card p-4 mt-4">
+        <div class="d-flex flex-wrap justify-content-between align-items-center gap-3 mb-3">
+            <div>
+                <h2 class="h5 fw-bold mb-1">Senarai Ansuran Aktif Untuk Template</h2>
+                <div class="text-muted small">Paparan ini menunjukkan ansuran akaun aktif termasuk transaksi yang sudah dibayar.</div>
+            </div>
+            <a href="{{ route('staff.bulk-payments.template') }}" class="btn btn-outline-primary">
+                Download Template
+            </a>
+        </div>
+
+        <div class="table-responsive">
+            <table class="table align-middle">
+                <thead>
+                    <tr>
+                        <th>No Akaun</th>
+                        <th>No Permohonan</th>
+                        <th>Pemohon</th>
+                        <th>Ansuran</th>
+                        <th>Tarikh Jadual</th>
+                        <th>Amaun</th>
+                        <th>Status</th>
+                        <th>No Resit</th>
+                        <th>No Transaksi</th>
+                    </tr>
+                </thead>
+                <tbody>
+                    @forelse ($activeSchedules as $schedule)
+                        @php($payment = $schedule->payments->sortByDesc(fn ($item) => $item->paid_at?->timestamp ?? $item->id)->first())
+                        <tr>
+                            <td>
+                                <div class="fw-semibold">{{ $schedule->application?->no_akaun }}</div>
+                                <div class="text-muted small">{{ $schedule->application?->no_akaun_tunggakan }}</div>
+                            </td>
+                            <td>{{ $schedule->application?->application_no }}</td>
+                            <td>{{ $schedule->application?->user?->displayName() }}</td>
+                            <td>Ansuran {{ $schedule->installment_no }}</td>
+                            <td>{{ optional($schedule->due_date)->format('d/m/Y') ?: '-' }}</td>
+                            <td>RM {{ number_format((float) $schedule->amount, 2) }}</td>
+                            <td>@include('components.status-badge', ['status' => $schedule->payment_status])</td>
+                            <td>{{ $payment?->receipt_no ?: '-' }}</td>
+                            <td>{{ $payment?->transaction_no ?: '-' }}</td>
+                        </tr>
+                    @empty
+                        <tr>
+                            <td colspan="9" class="text-center text-muted py-4">
+                                Tiada ansuran akaun aktif setakat ini.
+                            </td>
+                        </tr>
+                    @endforelse
+                </tbody>
+            </table>
+        </div>
+    </div>
+@endsection
diff --git a/src/resources/views/staff/dashboard.blade.php b/src/resources/views/staff/dashboard.blade.php
new file mode 100644
index 0000000..cd83e13
--- /dev/null
+++ b/src/resources/views/staff/dashboard.blade.php
@@ -0,0 +1,62 @@
+@extends('layouts.app')
+
+@section('title', 'Dashboard Staff')
+@section('page-title', 'Dashboard Staff')
+@section('page-label', 'Pengurusan Permohonan')
+
+@section('content')
+    <div class="row g-4 mb-4">
+        @foreach ([
+            ['label' => 'Akaun Boleh Disemak', 'value' => $stats['reviewable'], 'icon' => 'bi-clipboard2-check'],
+            ['label' => 'Akaun Diproses', 'value' => $stats['processing'], 'icon' => 'bi-hourglass-top'],
+            ['label' => 'Akaun Aktif', 'value' => $stats['active'], 'icon' => 'bi-check2-circle'],
+            ['label' => 'Tugasan Belum Selesai', 'value' => $stats['pending_tasks'], 'icon' => 'bi-list-task'],
+        ] as $card)
+            <div class="col-md-6 col-xl">
+                <div class="card stat-card p-4 h-100">
+                    <div class="d-flex justify-content-between align-items-center">
+                        <div>
+                            <div class="mini-label">{{ $card['label'] }}</div>
+                            <div class="display-6 fw-bold">{{ $card['value'] }}</div>
+                        </div>
+                        <div class="stat-icon"><i class="bi {{ $card['icon'] }} fs-4"></i></div>
+                    </div>
+                </div>
+            </div>
+        @endforeach
+    </div>
+
+    <div class="card surface-card p-4">
+        <div class="d-flex justify-content-between align-items-center mb-3">
+            <h3 class="h5 fw-bold mb-0">Senarai Akaun Boleh Disemak</h3>
+            <a href="{{ route('staff.applications.index') }}" class="btn btn-outline-primary btn-sm">Lihat Semua</a>
+        </div>
+        <div class="alert alert-secondary">
+            Akaun berstatus <strong>diproses</strong> dan <strong>aktif</strong> sahaja dipaparkan di dashboard staff. Akaun <strong>batal</strong>, <strong>gagal</strong>, dan <strong>selesai</strong> kekal dalam sejarah, database, dan kemas kini Excel tetapi tidak dipaparkan untuk semakan staff.
+        </div>
+        <div class="table-responsive">
+            <table class="table align-middle">
+                <thead>
+                    <tr>
+                        <th>No Permohonan</th>
+                        <th>Pemohon</th>
+                        <th>No Akaun Tunggakan</th>
+                        <th>Status</th>
+                        <th></th>
+                    </tr>
+                </thead>
+                <tbody>
+                    @foreach ($applications as $application)
+                        <tr>
+                            <td>{{ $application->application_no }}</td>
+                            <td>{{ $application->user->displayName() }}</td>
+                            <td>{{ $application->no_akaun_tunggakan }}</td>
+                            <td>@include('components.status-badge', ['status' => $application->status])</td>
+                            <td class="text-end"><a href="{{ route('staff.applications.show', $application) }}" class="btn btn-sm btn-outline-secondary">Semak</a></td>
+                        </tr>
+                    @endforeach
+                </tbody>
+            </table>
+        </div>
+    </div>
+@endsection
diff --git a/src/resources/views/welcome.blade.php b/src/resources/views/welcome.blade.php
new file mode 100644
index 0000000..26e294a
--- /dev/null
+++ b/src/resources/views/welcome.blade.php
@@ -0,0 +1,223 @@
+<!DOCTYPE html>
+<html lang="{{ str_replace('_', '-', app()->getLocale()) }}">
+    <head>
+        <meta charset="utf-8">
+        <meta name="viewport" content="width=device-width, initial-scale=1">
+
+        <title>{{ config('app.name', 'Laravel') }}</title>
+
+        @fonts
+
+        <!-- Styles / Scripts -->
+        @if (file_exists(public_path('build/manifest.json')) || file_exists(public_path('hot')))
+            @vite(['resources/css/app.css', 'resources/js/app.js'])
+        @else
+            <style>
+                /*! tailwindcss v4.0.7 | MIT License | https://tailwindcss.com */ @layer properties{@supports (((-webkit-hyphens:none)) and (not (margin-trim:inline))) or ((-moz-orient:inline) and (not (color:rgb(from red r g b)))){*,:before,:after,::backdrop{--tw-translate-x:0;--tw-translate-y:0;--tw-translate-z:0;--tw-rotate-x:initial;--tw-rotate-y:initial;--tw-rotate-z:initial;--tw-skew-x:initial;--tw-skew-y:initial;--tw-space-x-reverse:0;--tw-border-style:solid;--tw-leading:initial;--tw-font-weight:initial;--tw-tracking:initial;--tw-shadow:0 0 #0000;--tw-shadow-color:initial;--tw-shadow-alpha:100%;--tw-inset-shadow:0 0 #0000;--tw-inset-shadow-color:initial;--tw-inset-shadow-alpha:100%;--tw-ring-color:initial;--tw-ring-shadow:0 0 #0000;--tw-inset-ring-color:initial;--tw-inset-ring-shadow:0 0 #0000;--tw-ring-inset:initial;--tw-ring-offset-width:0px;--tw-ring-offset-color:#fff;--tw-ring-offset-shadow:0 0 #0000;--tw-blur:initial;--tw-brightness:initial;--tw-contrast:initial;--tw-grayscale:initial;--tw-hue-rotate:initial;--tw-invert:initial;--tw-opacity:initial;--tw-saturate:initial;--tw-sepia:initial;--tw-drop-shadow:initial;--tw-drop-shadow-color:initial;--tw-drop-shadow-alpha:100%;--tw-drop-shadow-size:initial;--tw-duration:initial;--tw-ease:initial;--tw-content:""}}}@layer theme{:root,:host{--font-sans:"Instrument Sans", ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-serif:ui-serif, Georgia, Cambria, "Times New Roman", Times, serif;--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--color-red-50:oklch(97.1% .013 17.38);--color-red-100:oklch(93.6% .032 17.717);--color-red-200:oklch(88.5% .062 18.334);--color-red-300:oklch(80.8% .114 19.571);--color-red-400:oklch(70.4% .191 22.216);--color-red-500:oklch(63.7% .237 25.331);--color-red-600:oklch(57.7% 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var(--tw-drop-shadow,)}.transition{transition-property:color,background-color,border-color,outline-color,text-decoration-color,fill,stroke,--tw-gradient-from,--tw-gradient-via,--tw-gradient-to,opacity,box-shadow,transform,translate,scale,rotate,filter,-webkit-backdrop-filter,backdrop-filter,display,content-visibility,overlay,pointer-events;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}.transition-all{transition-property:all;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}.transition-opacity{transition-property:opacity;transition-timing-function:var(--tw-ease,var(--default-transition-timing-function));transition-duration:var(--tw-duration,var(--default-transition-duration))}.delay-200{transition-delay:.2s}.delay-300{transition-delay:.3s}.delay-400{transition-delay:.4s}.duration-150{--tw-duration:.15s;transition-duration:.15s}.duration-750{--tw-duration:.75s;transition-duration:.75s}.ease-in-out{--tw-ease:var(--ease-in-out);transition-timing-function:var(--ease-in-out)}.\[--stroke-color\:\#1B1B18\]{--stroke-color:#1b1b18}.not-has-\[nav\]\:hidden:not(:has(:is(nav))){display:none}.before\:absolute:before{content:var(--tw-content);position:absolute}.before\:top-0:before{content:var(--tw-content);top:calc(var(--spacing) * 0)}.before\:top-1\/2:before{content:var(--tw-content);top:50%}.before\:bottom-0:before{content:var(--tw-content);bottom:calc(var(--spacing) * 0)}.before\:bottom-1\/2:before{content:var(--tw-content);bottom:50%}.before\:left-\[0\.4rem\]:before{content:var(--tw-content);left:.4rem}.before\:border-l:before{content:var(--tw-content);border-left-style:var(--tw-border-style);border-left-width:1px}.before\:border-\[\#e3e3e0\]:before{content:var(--tw-content);border-color:#e3e3e0}@media(hover:hover){.hover\:border-\[\#1915014a\]:hover{border-color:#1915014a}.hover\:border-\[\#19140035\]:hover{border-color:#19140035}.hover\:border-black:hover{border-color:var(--color-black)}.hover\:bg-black:hover{background-color:var(--color-black)}.hover\:bg-gray-100:hover{background-color:var(--color-gray-100)}.hover\:text-gray-400:hover{color:var(--color-gray-400)}.hover\:text-gray-700:hover{color:var(--color-gray-700)}}.focus\:border-blue-300:focus{border-color:var(--color-blue-300)}.focus\:ring:focus{--tw-ring-shadow:var(--tw-ring-inset,) 0 0 0 calc(1px + var(--tw-ring-offset-width)) var(--tw-ring-color,currentcolor);box-shadow:var(--tw-inset-shadow),var(--tw-inset-ring-shadow),var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow)}.focus\:outline-none:focus{--tw-outline-style:none;outline-style:none}.active\:bg-gray-100:active{background-color:var(--color-gray-100)}.active\:text-gray-500:active{color:var(--color-gray-500)}.active\:text-gray-700:active{color:var(--color-gray-700)}.active\:text-gray-800:active{color:var(--color-gray-800)}@media(min-width:40rem){.sm\:flex{display:flex}.sm\:hidden{display:none}.sm\:flex-1{flex:1}.sm\:items-center{align-items:center}.sm\:justify-between{justify-content:space-between}.sm\:justify-start{justify-content:flex-start}.sm\:gap-2{gap:calc(var(--spacing) * 2)}.sm\:px-6{padding-inline:calc(var(--spacing) * 6)}.sm\:pt-0{padding-top:calc(var(--spacing) * 0)}}@media(min-width:64rem){.lg\:mt-10{margin-top:calc(var(--spacing) * 10)}.lg\:mb-0{margin-bottom:calc(var(--spacing) * 0)}.lg\:mb-6{margin-bottom:calc(var(--spacing) * 6)}.lg\:-ml-px{margin-left:-1px}.lg\:ml-0{margin-left:calc(var(--spacing) * 0)}.lg\:block{display:block}.lg\:aspect-auto{aspect-ratio:auto}.lg\:w-\[438px\]{width:438px}.lg\:max-w-4xl{max-width:var(--container-4xl)}.lg\:grow{flex-grow:1}.lg\:flex-row{flex-direction:row}.lg\:justify-center{justify-content:center}.lg\:rounded-t-none{border-top-left-radius:0;border-top-right-radius:0}.lg\:rounded-tl-lg{border-top-left-radius:var(--radius-lg)}.lg\:rounded-r-lg{border-top-right-radius:var(--radius-lg);border-bottom-right-radius:var(--radius-lg)}.lg\:rounded-br-none{border-bottom-right-radius:0}.lg\:p-8{padding:calc(var(--spacing) * 8)}.lg\:p-20{padding:calc(var(--spacing) * 20)}.lg\:px-8{padding-inline:calc(var(--spacing) * 8)}.lg\:pb-10{padding-bottom:calc(var(--spacing) * 10)}}.rtl\:flex-row-reverse:where(:dir(rtl),[dir=rtl],[dir=rtl] *){flex-direction:row-reverse}@media(prefers-color-scheme:dark){.dark\:border-\[\#3E3E3A\]{border-color:#3e3e3a}.dark\:border-\[\#eeeeec\]{border-color:#eeeeec}.dark\:border-gray-600{border-color:var(--color-gray-600)}.dark\:bg-\[\#0a0a0a\]{background-color:#0a0a0a}.dark\:bg-\[\#1D0002\]{background-color:#1d0002}.dark\:bg-\[\#3E3E3A\]{background-color:#3e3e3a}.dark\:bg-\[\#161615\]{background-color:#161615}.dark\:bg-\[\#eeeeec\]{background-color:#eeeeec}.dark\:bg-gray-700{background-color:var(--color-gray-700)}.dark\:bg-gray-800{background-color:var(--color-gray-800)}.dark\:bg-gray-900{background-color:var(--color-gray-900)}.dark\:text-\[\#1C1C1A\]{color:#1c1c1a}.dark\:text-\[\#4B0600\]{color:#4b0600}.dark\:text-\[\#391800\]{color:#391800}.dark\:text-\[\#733000\]{color:#733000}.dark\:text-\[\#A1A09A\]{color:#a1a09a}.dark\:text-\[\#EDEDEC\]{color:#ededec}.dark\:text-\[\#F61500\]{color:#f61500}.dark\:text-\[\#FF4433\]{color:#f43}.dark\:text-black{color:var(--color-black)}.dark\:text-gray-200{color:var(--color-gray-200)}.dark\:text-gray-300{color:var(--color-gray-300)}.dark\:text-gray-400{color:var(--color-gray-400)}.dark\:text-gray-600{color:var(--color-gray-600)}.dark\:mix-blend-hard-light{mix-blend-mode:hard-light}.dark\:mix-blend-normal{mix-blend-mode:normal}.dark\:shadow-\[inset_0px_0px_0px_1px_\#fffaed2d\]{--tw-shadow:inset 0px 0px 0px 1px var(--tw-shadow-color,#fffaed2d);box-shadow:var(--tw-inset-shadow),var(--tw-inset-ring-shadow),var(--tw-ring-offset-shadow),var(--tw-ring-shadow),var(--tw-shadow)}.dark\:\[--stroke-color\:\#FF750F\]{--stroke-color:#ff750f}.dark\:before\:border-\[\#3E3E3A\]:before{content:var(--tw-content);border-color:#3e3e3a}@media(hover:hover){.dark\:hover\:border-\[\#3E3E3A\]:hover{border-color:#3e3e3a}.dark\:hover\:border-\[\#62605b\]:hover{border-color:#62605b}.dark\:hover\:border-white:hover{border-color:var(--color-white)}.dark\:hover\:bg-gray-900:hover{background-color:var(--color-gray-900)}.dark\:hover\:bg-white:hover{background-color:var(--color-white)}.dark\:hover\:text-gray-200:hover{color:var(--color-gray-200)}.dark\:hover\:text-gray-300:hover{color:var(--color-gray-300)}}.dark\:focus\:border-blue-700:focus{border-color:var(--color-blue-700)}.dark\:focus\:border-blue-800:focus{border-color:var(--color-blue-800)}.dark\:active\:bg-gray-700:active{background-color:var(--color-gray-700)}.dark\:active\:text-gray-300:active{color:var(--color-gray-300)}}@starting-style{.starting\:opacity-0{opacity:0}}@media(prefers-reduced-motion:no-preference){@starting-style{.motion-safe\:starting\:-translate-x-\[26px\]{--tw-translate-x: -26px ;translate:var(--tw-translate-x) var(--tw-translate-y)}}@starting-style{.motion-safe\:starting\:-translate-x-\[51px\]{--tw-translate-x: -51px ;translate:var(--tw-translate-x) var(--tw-translate-y)}}@starting-style{.motion-safe\:starting\:-translate-x-\[78px\]{--tw-translate-x: -78px ;translate:var(--tw-translate-x) var(--tw-translate-y)}}@starting-style{.motion-safe\:starting\:-translate-x-\[102px\]{--tw-translate-x: -102px ;translate:var(--tw-translate-x) var(--tw-translate-y)}}@starting-style{.motion-safe\:starting\:translate-y-6{--tw-translate-y:calc(var(--spacing) * 6);translate:var(--tw-translate-x) var(--tw-translate-y)}}}}@property --tw-translate-x{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-y{syntax:"*";inherits:false;initial-value:0}@property --tw-translate-z{syntax:"*";inherits:false;initial-value:0}@property --tw-rotate-x{syntax:"*";inherits:false}@property --tw-rotate-y{syntax:"*";inherits:false}@property --tw-rotate-z{syntax:"*";inherits:false}@property --tw-skew-x{syntax:"*";inherits:false}@property --tw-skew-y{syntax:"*";inherits:false}@property --tw-space-x-reverse{syntax:"*";inherits:false;initial-value:0}@property --tw-border-style{syntax:"*";inherits:false;initial-value:solid}@property --tw-leading{syntax:"*";inherits:false}@property --tw-font-weight{syntax:"*";inherits:false}@property --tw-tracking{syntax:"*";inherits:false}@property --tw-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-shadow-color{syntax:"*";inherits:false}@property --tw-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-inset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-shadow-color{syntax:"*";inherits:false}@property --tw-inset-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-ring-color{syntax:"*";inherits:false}@property --tw-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-inset-ring-color{syntax:"*";inherits:false}@property --tw-inset-ring-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-ring-inset{syntax:"*";inherits:false}@property --tw-ring-offset-width{syntax:"<length>";inherits:false;initial-value:0}@property --tw-ring-offset-color{syntax:"*";inherits:false;initial-value:#fff}@property --tw-ring-offset-shadow{syntax:"*";inherits:false;initial-value:0 0 #0000}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}@property --tw-duration{syntax:"*";inherits:false}@property --tw-ease{syntax:"*";inherits:false}@property --tw-content{syntax:"*";inherits:false;initial-value:""}@keyframes spin{to{transform:rotate(360deg)}}@keyframes ping{75%,to{opacity:0;transform:scale(2)}}@keyframes pulse{50%{opacity:.5}}@keyframes bounce{0%,to{animation-timing-function:cubic-bezier(.8,0,1,1);transform:translateY(-25%)}50%{animation-timing-function:cubic-bezier(0,0,.2,1);transform:none}}
+            </style>
+        @endif
+    </head>
+    <body class="bg-[#FDFDFC] dark:bg-[#0a0a0a] text-[#1b1b18] flex p-6 lg:p-8 items-center lg:justify-center min-h-screen flex-col">
+        <header class="w-full lg:max-w-4xl max-w-[335px] text-sm mb-6 not-has-[nav]:hidden">
+            @if (Route::has('login'))
+                <nav class="flex items-center justify-end gap-4">
+                    @auth
+                        <a
+                            href="{{ url('/dashboard') }}"
+                            class="inline-block px-5 py-1.5 dark:text-[#EDEDEC] border-[#19140035] hover:border-[#1915014a] border text-[#1b1b18] dark:border-[#3E3E3A] dark:hover:border-[#62605b] rounded-sm text-sm leading-normal"
+                        >
+                            Dashboard
+                        </a>
+                    @else
+                        <a
+                            href="{{ route('login') }}"
+                            class="inline-block px-5 py-1.5 dark:text-[#EDEDEC] text-[#1b1b18] border border-transparent hover:border-[#19140035] dark:hover:border-[#3E3E3A] rounded-sm text-sm leading-normal"
+                        >
+                            Log in
+                        </a>
+
+                        @if (Route::has('register'))
+                            <a
+                                href="{{ route('register') }}"
+                                class="inline-block px-5 py-1.5 dark:text-[#EDEDEC] border-[#19140035] hover:border-[#1915014a] border text-[#1b1b18] dark:border-[#3E3E3A] dark:hover:border-[#62605b] rounded-sm text-sm leading-normal">
+                                Register
+                            </a>
+                        @endif
+                    @endauth
+                </nav>
+            @endif
+        </header>
+        <div class="flex items-center justify-center w-full transition-opacity opacity-100 duration-750 lg:grow starting:opacity-0">
+            <main class="flex max-w-[335px] w-full flex-col-reverse lg:max-w-4xl lg:flex-row">
+                <div class="text-[13px] leading-[20px] flex-1 p-6 pb-6 lg:p-20 lg:pb-10 bg-white dark:bg-[#161615] dark:text-[#EDEDEC] shadow-[inset_0px_0px_0px_1px_rgba(26,26,0,0.16)] dark:shadow-[inset_0px_0px_0px_1px_#fffaed2d] rounded-bl-lg rounded-br-lg lg:rounded-tl-lg lg:rounded-br-none">
+                    <h1 class="mb-1 font-medium">Let's get started</h1>
+                    <p class="mb-2 text-[#706f6c] dark:text-[#A1A09A]">With so many options available to you,<br /> we suggest you start with the following:</p>
+                    <ul class="flex flex-col mb-4 lg:mb-6">
+                        <li class="flex items-center gap-4 py-2 relative before:border-l before:border-[#e3e3e0] dark:before:border-[#3E3E3A] before:top-1/2 before:bottom-0 before:left-[0.4rem] before:absolute">
+                            <span class="relative py-1 bg-white dark:bg-[#161615]">
+                                <span class="flex items-center justify-center rounded-full bg-[#FDFDFC] dark:bg-[#161615] shadow-[0px_0px_1px_0px_rgba(0,0,0,0.03),0px_1px_2px_0px_rgba(0,0,0,0.06)] w-3.5 h-3.5 border dark:border-[#3E3E3A] border-[#e3e3e0]">
+                                    <span class="rounded-full bg-[#dbdbd7] dark:bg-[#3E3E3A] w-1.5 h-1.5"></span>
+                                </span>
+                            </span>
+                            <span>
+                                Read the
+                                <a href="https://laravel.com/docs" target="_blank" class="inline-flex items-center space-x-1 font-medium underline underline-offset-4 text-[#f53003] dark:text-[#FF4433] ml-1">
+                                    <span>Documentation</span>
+                                    <svg
+                                        width="10"
+                                        height="11"
+                                        viewBox="0 0 10 11"
+                                        fill="none"
+                                        xmlns="http://www.w3.org/2000/svg"
+                                        class="w-2.5 h-2.5"
+                                    >
+                                        <path
+                                            d="M7.70833 6.95834V2.79167H3.54167M2.5 8L7.5 3.00001"
+                                            stroke="currentColor"
+                                            stroke-linecap="square"
+                                        />
+                                    </svg>
+                                </a>
+                            </span>
+                        </li>
+                        <li class="flex items-center gap-4 py-2 relative before:border-l before:border-[#e3e3e0] dark:before:border-[#3E3E3A] before:bottom-1/2 before:top-0 before:left-[0.4rem] before:absolute">
+                            <span class="relative py-1 bg-white dark:bg-[#161615]">
+                                <span class="flex items-center justify-center rounded-full bg-[#FDFDFC] dark:bg-[#161615] shadow-[0px_0px_1px_0px_rgba(0,0,0,0.03),0px_1px_2px_0px_rgba(0,0,0,0.06)] w-3.5 h-3.5 border dark:border-[#3E3E3A] border-[#e3e3e0]">
+                                    <span class="rounded-full bg-[#dbdbd7] dark:bg-[#3E3E3A] w-1.5 h-1.5"></span>
+                                </span>
+                            </span>
+                            <span>
+                                Watch video tutorials at
+                                <a href="https://laracasts.com" target="_blank" class="inline-flex items-center space-x-1 font-medium underline underline-offset-4 text-[#f53003] dark:text-[#FF4433] ml-1">
+                                    <span>Laracasts</span>
+                                    <svg
+                                        width="10"
+                                        height="11"
+                                        viewBox="0 0 10 11"
+                                        fill="none"
+                                        xmlns="http://www.w3.org/2000/svg"
+                                        class="w-2.5 h-2.5"
+                                    >
+                                        <path
+                                            d="M7.70833 6.95834V2.79167H3.54167M2.5 8L7.5 3.00001"
+                                            stroke="currentColor"
+                                            stroke-linecap="square"
+                                        />
+                                    </svg>
+                                </a>
+                            </span>
+                        </li>
+                    </ul>
+                    <ul class="flex gap-3 text-sm leading-normal">
+                        <li>
+                            <a href="https://cloud.laravel.com" target="_blank" class="inline-block dark:bg-[#eeeeec] dark:border-[#eeeeec] dark:text-[#1C1C1A] dark:hover:bg-white dark:hover:border-white hover:bg-black hover:border-black px-5 py-1.5 bg-[#1b1b18] rounded-sm border border-black text-white text-sm leading-normal">
+                                Deploy now
+                            </a>
+                        </li>
+                    </ul>
+
+                    <p class="mt-6 lg:mt-10 text-[#706f6c] dark:text-[#A1A09A]">
+                        v{{ app()->version() }}
+                        <a href="https://github.com/laravel/framework/blob/13.x/CHANGELOG.md" target="_blank" class="inline-flex items-center space-x-1 font-medium underline underline-offset-4 text-[#f53003] dark:text-[#FF4433] ml-1">
+                            <span>View changelog</span>
+                            <svg
+                                width="10"
+                                height="11"
+                                viewBox="0 0 10 11"
+                                fill="none"
+                                xmlns="http://www.w3.org/2000/svg"
+                                class="w-2.5 h-2.5"
+                            >
+                                <path
+                                    d="M7.70833 6.95834V2.79167H3.54167M2.5 8L7.5 3.00001"
+                                    stroke="currentColor"
+                                    stroke-linecap="square"
+                                />
+                            </svg>
+                        </a>
+                    </p>
+                </div>
+                <div class="bg-[#fff2f2] dark:bg-[#1D0002] relative lg:-ml-px -mb-px lg:mb-0 rounded-t-lg lg:rounded-t-none lg:rounded-r-lg aspect-[335/364] lg:aspect-auto w-full lg:w-[438px] shrink-0 overflow-hidden">
+                    {{-- Laravel Logo --}}
+                    <svg class="w-full text-[#F53003] dark:text-[#F61500] transition-all translate-y-0 opacity-100 max-w-none duration-750 starting:opacity-0 motion-safe:starting:translate-y-6" viewBox="0 0 438 104" fill="none" xmlns="http://www.w3.org/2000/svg">
+                        <path d="M17.2036 -3H0V102.197H49.5189V86.7187H17.2036V-3Z" fill="currentColor" />
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+                            <path d="M311.929 400.8C281.129 400.8 255.929 392.4 236.329 375.6C217.129 358.8 207.529 337 207.529 310.2H277.729C277.729 318.2 280.729 324.8 286.729 330C292.729 335.2 300.729 337.8 310.729 337.8C320.329 337.8 328.129 335 334.129 329.4C340.529 323.8 343.729 316.6 343.729 307.8C343.729 299.8 340.929 293.2 335.329 288C329.729 282.8 322.529 280.2 313.729 280.2H276.529V218.4H313.729C320.529 218.4 326.329 216 331.129 211.2C335.929 206.4 338.329 200.4 338.329 193.2C338.329 184.8 335.729 178.2 330.529 173.4C325.329 168.6 318.729 166.2 310.729 166.2C303.529 166.2 297.329 168.4 292.129 172.8C287.329 177.2 284.929 182.8 284.929 189.6H218.329C218.329 164.8 227.129 144.6 244.729 129C262.329 113 284.929 105 312.529 105C340.129 105 362.529 112.2 379.729 126.6C397.329 141 406.129 160 406.129 183.6C406.129 200.8 401.529 214.8 392.329 225.6C383.129 236 371.329 243.2 356.929 247.2C374.129 252 387.729 260.2 397.729 271.8C408.129 283.4 413.329 298 413.329 315.6C413.329 340.4 403.929 360.8 385.129 376.8C366.329 392.8 341.929 400.8 311.929 400.8Z" fill="currentColor"/>
+                            <path d="M103.864 167.6H78.6643V105.2H171.664V400.2H103.864V167.6Z" fill="currentColor"/>
+                            <path d="M311.929 400.8C281.129 400.8 255.929 392.4 236.329 375.6C217.129 358.8 207.529 337 207.529 310.2H277.729C277.729 318.2 280.729 324.8 286.729 330C292.729 335.2 300.729 337.8 310.729 337.8C320.329 337.8 328.129 335 334.129 329.4C340.529 323.8 343.729 316.6 343.729 307.8C343.729 299.8 340.929 293.2 335.329 288C329.729 282.8 322.529 280.2 313.729 280.2H276.529V218.4H313.729C320.529 218.4 326.329 216 331.129 211.2C335.929 206.4 338.329 200.4 338.329 193.2C338.329 184.8 335.729 178.2 330.529 173.4C325.329 168.6 318.729 166.2 310.729 166.2C303.529 166.2 297.329 168.4 292.129 172.8C287.329 177.2 284.929 182.8 284.929 189.6H218.329C218.329 164.8 227.129 144.6 244.729 129C262.329 113 284.929 105 312.529 105C340.129 105 362.529 112.2 379.729 126.6C397.329 141 406.129 160 406.129 183.6C406.129 200.8 401.529 214.8 392.329 225.6C383.129 236 371.329 243.2 356.929 247.2C374.129 252 387.729 260.2 397.729 271.8C408.129 283.4 413.329 298 413.329 315.6C413.329 340.4 403.929 360.8 385.129 376.8C366.329 392.8 341.929 400.8 311.929 400.8Z" stroke="var(--stroke-color)" stroke-width="2.4" mask="url(#path-4-mask)"/>
+                            <path d="M103.864 167.6H78.6643V105.2H171.664V400.2H103.864V167.6Z" stroke="var(--stroke-color)" stroke-width="2.4" mask="url(#path-4-mask)"/>
+                        </g>
+                        
+                        <g class="mix-blend-hard-light transition-all delay-400 opacity-100 duration-750 starting:opacity-0 motion-safe:starting:-translate-x-[102px] text-[#F3BEC7] dark:text-[#4B0600]">
+                            <mask id="path-5-mask" maskUnits="userSpaceOnUse" x="102.329" y="103" width="338" height="299" fill="black">
+                                <rect fill="white" x="102.329" y="103" width="338" height="299"/>
+                                <path d="M337.593 400.8C306.793 400.8 281.593 392.4 261.993 375.6C242.793 358.8 233.193 337 233.193 310.2H303.393C303.393 318.2 306.393 324.8 312.393 330C318.393 335.2 326.393 337.8 336.393 337.8C345.993 337.8 353.793 335 359.793 329.4C366.193 323.8 369.393 316.6 369.393 307.8C369.393 299.8 366.593 293.2 360.993 288C355.393 282.8 348.193 280.2 339.393 280.2H302.193V218.4H339.393C346.193 218.4 351.993 216 356.793 211.2C361.593 206.4 363.993 200.4 363.993 193.2C363.993 184.8 361.393 178.2 356.193 173.4C350.993 168.6 344.393 166.2 336.393 166.2C329.193 166.2 322.993 168.4 317.793 172.8C312.993 177.2 310.593 182.8 310.593 189.6H243.993C243.993 164.8 252.793 144.6 270.393 129C287.993 113 310.593 105 338.193 105C365.793 105 388.193 112.2 405.393 126.6C422.993 141 431.793 160 431.793 183.6C431.793 200.8 427.193 214.8 417.993 225.6C408.793 236 396.993 243.2 382.593 247.2C399.793 252 413.393 260.2 423.393 271.8C433.793 283.4 438.993 298 438.993 315.6C438.993 340.4 429.593 360.8 410.793 376.8C391.993 392.8 367.593 400.8 337.593 400.8Z"/>
+                                <path d="M129.529 167.6H104.329V105.2H197.329V400.2H129.529V167.6Z"/>
+                            </mask>
+                            <path d="M337.593 400.8C306.793 400.8 281.593 392.4 261.993 375.6C242.793 358.8 233.193 337 233.193 310.2H303.393C303.393 318.2 306.393 324.8 312.393 330C318.393 335.2 326.393 337.8 336.393 337.8C345.993 337.8 353.793 335 359.793 329.4C366.193 323.8 369.393 316.6 369.393 307.8C369.393 299.8 366.593 293.2 360.993 288C355.393 282.8 348.193 280.2 339.393 280.2H302.193V218.4H339.393C346.193 218.4 351.993 216 356.793 211.2C361.593 206.4 363.993 200.4 363.993 193.2C363.993 184.8 361.393 178.2 356.193 173.4C350.993 168.6 344.393 166.2 336.393 166.2C329.193 166.2 322.993 168.4 317.793 172.8C312.993 177.2 310.593 182.8 310.593 189.6H243.993C243.993 164.8 252.793 144.6 270.393 129C287.993 113 310.593 105 338.193 105C365.793 105 388.193 112.2 405.393 126.6C422.993 141 431.793 160 431.793 183.6C431.793 200.8 427.193 214.8 417.993 225.6C408.793 236 396.993 243.2 382.593 247.2C399.793 252 413.393 260.2 423.393 271.8C433.793 283.4 438.993 298 438.993 315.6C438.993 340.4 429.593 360.8 410.793 376.8C391.993 392.8 367.593 400.8 337.593 400.8Z" fill="currentColor"/>
+                            <path d="M129.529 167.6H104.329V105.2H197.329V400.2H129.529V167.6Z" fill="currentColor"/>
+                            <path d="M337.593 400.8C306.793 400.8 281.593 392.4 261.993 375.6C242.793 358.8 233.193 337 233.193 310.2H303.393C303.393 318.2 306.393 324.8 312.393 330C318.393 335.2 326.393 337.8 336.393 337.8C345.993 337.8 353.793 335 359.793 329.4C366.193 323.8 369.393 316.6 369.393 307.8C369.393 299.8 366.593 293.2 360.993 288C355.393 282.8 348.193 280.2 339.393 280.2H302.193V218.4H339.393C346.193 218.4 351.993 216 356.793 211.2C361.593 206.4 363.993 200.4 363.993 193.2C363.993 184.8 361.393 178.2 356.193 173.4C350.993 168.6 344.393 166.2 336.393 166.2C329.193 166.2 322.993 168.4 317.793 172.8C312.993 177.2 310.593 182.8 310.593 189.6H243.993C243.993 164.8 252.793 144.6 270.393 129C287.993 113 310.593 105 338.193 105C365.793 105 388.193 112.2 405.393 126.6C422.993 141 431.793 160 431.793 183.6C431.793 200.8 427.193 214.8 417.993 225.6C408.793 236 396.993 243.2 382.593 247.2C399.793 252 413.393 260.2 423.393 271.8C433.793 283.4 438.993 298 438.993 315.6C438.993 340.4 429.593 360.8 410.793 376.8C391.993 392.8 367.593 400.8 337.593 400.8Z" stroke="var(--stroke-color)" stroke-width="2.4" mask="url(#path-5-mask)"/>
+                            <path d="M129.529 167.6H104.329V105.2H197.329V400.2H129.529V167.6Z" stroke="var(--stroke-color)" stroke-width="2.4" mask="url(#path-5-mask)"/>
+                        </g>
+                    </svg>
+                    <div class="absolute inset-0 rounded-t-lg lg:rounded-t-none lg:rounded-r-lg shadow-[inset_0px_0px_0px_1px_rgba(26,26,0,0.16)] dark:shadow-[inset_0px_0px_0px_1px_#fffaed2d]"></div>
+                </div>
+            </main>
+        </div>
+
+        @if (Route::has('login'))
+            <div class="h-14.5 hidden lg:block"></div>
+        @endif
+    </body>
+</html>
diff --git a/src/routes/console.php b/src/routes/console.php
new file mode 100644
index 0000000..3c9adf1
--- /dev/null
+++ b/src/routes/console.php
@@ -0,0 +1,8 @@
+<?php
+
+use Illuminate\Foundation\Inspiring;
+use Illuminate\Support\Facades\Artisan;
+
+Artisan::command('inspire', function () {
+    $this->comment(Inspiring::quote());
+})->purpose('Display an inspiring quote');
diff --git a/src/routes/web.php b/src/routes/web.php
new file mode 100644
index 0000000..fb19253
--- /dev/null
+++ b/src/routes/web.php
@@ -0,0 +1,108 @@
+<?php
+
+use App\Http\Controllers\Admin\ApplicationController as AdminApplicationController;
+use App\Http\Controllers\Admin\AuditTrailController;
+use App\Http\Controllers\Admin\DashboardController as AdminDashboardController;
+use App\Http\Controllers\Admin\ModuleController as AdminModuleController;
+use App\Http\Controllers\Admin\PropertyAccountController;
+use App\Http\Controllers\Admin\ReportController;
+use App\Http\Controllers\Admin\SettingController;
+use App\Http\Controllers\Admin\UserController;
+use App\Http\Controllers\Auth\AuthController;
+use App\Http\Controllers\Portal\ApplicationController as PortalApplicationController;
+use App\Http\Controllers\Portal\DashboardController as PortalDashboardController;
+use App\Http\Controllers\Portal\PaymentController;
+use App\Http\Controllers\Portal\ProfileController;
+use App\Http\Controllers\PropertyAccountImportController;
+use App\Http\Controllers\Staff\ApplicationController as StaffApplicationController;
+use App\Http\Controllers\Staff\BulkPaymentController;
+use App\Http\Controllers\Staff\DashboardController as StaffDashboardController;
+use Illuminate\Support\Facades\Route;
+
+Route::get('/', [PortalDashboardController::class, 'landing'])->name('home');
+
+Route::middleware('guest')->group(function () {
+    Route::get('/login', [AuthController::class, 'showLogin'])->name('login');
+    Route::post('/login', [AuthController::class, 'login'])->name('login.store');
+    Route::get('/register', [AuthController::class, 'showRegister'])->name('register');
+    Route::post('/register', [AuthController::class, 'register'])->name('register.store');
+});
+
+Route::post('/logout', [AuthController::class, 'logout'])->middleware('auth')->name('logout');
+
+Route::middleware(['auth', 'role:public'])->prefix('portal')->name('portal.')->group(function () {
+    Route::get('/dashboard', [PortalDashboardController::class, 'index'])->name('dashboard');
+
+    Route::get('/profile', [ProfileController::class, 'edit'])->name('profile.edit');
+    Route::put('/profile', [ProfileController::class, 'update'])->name('profile.update');
+
+    Route::middleware('profile.completed')->group(function () {
+        Route::get('/applications', [PortalApplicationController::class, 'index'])->name('applications.index');
+        Route::get('/applications/create', [PortalApplicationController::class, 'create'])->name('applications.create');
+        Route::post('/applications', [PortalApplicationController::class, 'store'])->name('applications.store');
+        Route::get('/applications/{application}', [PortalApplicationController::class, 'show'])->name('applications.show');
+        Route::get('/lookup-property-account', [PortalApplicationController::class, 'lookup'])->name('applications.lookup');
+
+        Route::get('/applications/{application}/payments/create', [PaymentController::class, 'create'])->name('payments.create');
+        Route::post('/applications/{application}/payments', [PaymentController::class, 'store'])->name('payments.store');
+        Route::get('/payments/{payment}/receipt', [PaymentController::class, 'receipt'])->name('payments.receipt');
+    });
+});
+
+Route::middleware(['auth', 'role:staff'])->prefix('staff')->name('staff.')->group(function () {
+    Route::get('/dashboard', [StaffDashboardController::class, 'index'])->name('dashboard');
+
+    Route::get('/applications', [StaffApplicationController::class, 'index'])->name('applications.index');
+    Route::get('/applications/export', [StaffApplicationController::class, 'export'])->name('applications.export');
+    Route::get('/applications/{application}', [StaffApplicationController::class, 'show'])->name('applications.show');
+    Route::post('/applications/{application}/review', [StaffApplicationController::class, 'review'])->name('applications.review');
+    Route::post('/applications/{application}/payments', [StaffApplicationController::class, 'storeManualPayment'])->name('applications.payments.store');
+    Route::get('/applications/{application}/print', [StaffApplicationController::class, 'print'])->name('applications.print');
+
+    Route::get('/bulk-payments', [BulkPaymentController::class, 'index'])->name('bulk-payments.index');
+    Route::post('/bulk-payments', [BulkPaymentController::class, 'store'])->name('bulk-payments.store');
+    Route::get('/bulk-payments/template', [BulkPaymentController::class, 'downloadTemplate'])->name('bulk-payments.template');
+
+    Route::get('/import-excel', [PropertyAccountImportController::class, 'index'])->name('import.index');
+    Route::post('/import-excel', [PropertyAccountImportController::class, 'store'])->name('import.store');
+});
+
+Route::middleware(['auth', 'role:admin'])->prefix('admin')->name('admin.')->group(function () {
+    Route::get('/dashboard', [AdminDashboardController::class, 'index'])->name('dashboard');
+
+    Route::get('/users', [UserController::class, 'index'])->name('users.index');
+    Route::get('/users/create', [UserController::class, 'create'])->name('users.create');
+    Route::post('/users', [UserController::class, 'store'])->name('users.store');
+    Route::get('/users/{user}/edit', [UserController::class, 'edit'])->name('users.edit');
+    Route::put('/users/{user}', [UserController::class, 'update'])->name('users.update');
+    Route::post('/users/{user}/reset-password', [UserController::class, 'resetPassword'])->name('users.reset-password');
+    Route::post('/users/{user}/toggle', [UserController::class, 'toggle'])->name('users.toggle');
+
+    Route::get('/roles', [AdminModuleController::class, 'roles'])->name('roles.index');
+
+    Route::get('/applications', [AdminApplicationController::class, 'index'])->name('applications.index');
+    Route::get('/applications/export', [AdminApplicationController::class, 'export'])->name('applications.export');
+    Route::get('/applications/{application}', [AdminApplicationController::class, 'show'])->name('applications.show');
+    Route::get('/applications/{application}/print', [AdminApplicationController::class, 'print'])->name('applications.print');
+
+    Route::get('/installment-accounts', [AdminModuleController::class, 'installmentAccounts'])->name('installment-accounts.index');
+    Route::get('/payments', [AdminModuleController::class, 'payments'])->name('payments.index');
+    Route::get('/tasks', [AdminModuleController::class, 'tasks'])->name('tasks.index');
+    Route::get('/communications', [AdminModuleController::class, 'communications'])->name('communications.index');
+
+    Route::resource('/property-accounts', PropertyAccountController::class)->except(['show'])->names('property-accounts');
+    Route::get('/import-excel', [PropertyAccountImportController::class, 'index'])->name('import.index');
+    Route::post('/import-excel', [PropertyAccountImportController::class, 'store'])->name('import.store');
+
+    Route::get('/settings', [SettingController::class, 'index'])->name('settings.index');
+    Route::put('/settings', [SettingController::class, 'update'])->name('settings.update');
+
+    Route::get('/reports', [ReportController::class, 'index'])->name('reports.index');
+    Route::get('/reports/export-applications', [ReportController::class, 'exportApplications'])->name('reports.export-applications');
+    Route::get('/reports/export-payments', [ReportController::class, 'exportPayments'])->name('reports.export-payments');
+    Route::get('/reports/print', [ReportController::class, 'print'])->name('reports.print');
+
+    Route::get('/audit-trail', [AuditTrailController::class, 'index'])->name('audit-trail.index');
+});
+
+Route::get('/import-template/property-accounts', [PropertyAccountImportController::class, 'downloadTemplate'])->name('import.template');
diff --git a/src/storage/app/.gitignore b/src/storage/app/.gitignore
new file mode 100644
index 0000000..fedb287
--- /dev/null
+++ b/src/storage/app/.gitignore
@@ -0,0 +1,4 @@
+*
+!private/
+!public/
+!.gitignore
diff --git a/src/storage/app/private/.gitignore b/src/storage/app/private/.gitignore
new file mode 100644
index 0000000..d6b7ef3
--- /dev/null
+++ b/src/storage/app/private/.gitignore
@@ -0,0 +1,2 @@
+*
+!.gitignore
diff --git a/src/storage/app/public/.gitignore b/src/storage/app/public/.gitignore
new file mode 100644
index 0000000..d6b7ef3
--- /dev/null
+++ b/src/storage/app/public/.gitignore
@@ -0,0 +1,2 @@
+*
+!.gitignore
diff --git a/src/storage/framework/.gitignore b/src/storage/framework/.gitignore
new file mode 100644
index 0000000..05c4471
--- /dev/null
+++ b/src/storage/framework/.gitignore
@@ -0,0 +1,9 @@
+compiled.php
+config.php
+down
+events.scanned.php
+maintenance.php
+routes.php
+routes.scanned.php
+schedule-*
+services.json
diff --git a/src/storage/framework/cache/.gitignore b/src/storage/framework/cache/.gitignore
new file mode 100644
index 0000000..01e4a6c
--- /dev/null
+++ b/src/storage/framework/cache/.gitignore
@@ -0,0 +1,3 @@
+*
+!data/
+!.gitignore
diff --git a/src/storage/framework/cache/data/.gitignore b/src/storage/framework/cache/data/.gitignore
new file mode 100644
index 0000000..d6b7ef3
--- /dev/null
+++ b/src/storage/framework/cache/data/.gitignore
@@ -0,0 +1,2 @@
+*
+!.gitignore
diff --git a/src/storage/framework/sessions/.gitignore b/src/storage/framework/sessions/.gitignore
new file mode 100644
index 0000000..d6b7ef3
--- /dev/null
+++ b/src/storage/framework/sessions/.gitignore
@@ -0,0 +1,2 @@
+*
+!.gitignore
diff --git a/src/storage/framework/testing/.gitignore b/src/storage/framework/testing/.gitignore
new file mode 100644
index 0000000..d6b7ef3
--- /dev/null
+++ b/src/storage/framework/testing/.gitignore
@@ -0,0 +1,2 @@
+*
+!.gitignore
diff --git a/src/storage/framework/views/.gitignore b/src/storage/framework/views/.gitignore
new file mode 100644
index 0000000..d6b7ef3
--- /dev/null
+++ b/src/storage/framework/views/.gitignore
@@ -0,0 +1,2 @@
+*
+!.gitignore
diff --git a/src/storage/logs/.gitignore b/src/storage/logs/.gitignore
new file mode 100644
index 0000000..d6b7ef3
--- /dev/null
+++ b/src/storage/logs/.gitignore
@@ -0,0 +1,2 @@
+*
+!.gitignore
diff --git a/src/tests/Feature/ExampleTest.php b/src/tests/Feature/ExampleTest.php
new file mode 100644
index 0000000..2920d57
--- /dev/null
+++ b/src/tests/Feature/ExampleTest.php
@@ -0,0 +1,23 @@
+<?php
+
+namespace Tests\Feature;
+
+use Illuminate\Foundation\Testing\RefreshDatabase;
+use Tests\TestCase;
+
+class ExampleTest extends TestCase
+{
+    use RefreshDatabase;
+
+    /**
+     * A basic test example.
+     */
+    public function test_the_application_returns_a_successful_response(): void
+    {
+        $this->seed();
+
+        $response = $this->get('/');
+
+        $response->assertStatus(200);
+    }
+}
diff --git a/src/tests/Feature/MyAnsuranFlowTest.php b/src/tests/Feature/MyAnsuranFlowTest.php
new file mode 100644
index 0000000..2f3df49
--- /dev/null
+++ b/src/tests/Feature/MyAnsuranFlowTest.php
@@ -0,0 +1,796 @@
+<?php
+
+namespace Tests\Feature;
+
+use App\Models\InstallmentApplication;
+use App\Models\Payment;
+use App\Models\PropertyAccount;
+use App\Models\User;
+use App\Services\ApplicationInformationExcelService;
+use App\Services\BulkPaymentImportService;
+use App\Services\PropertyAccountImportService;
+use Illuminate\Foundation\Testing\RefreshDatabase;
+use Illuminate\Http\UploadedFile;
+use Illuminate\Support\Facades\Storage;
+use Tests\TestCase;
+
+class MyAnsuranFlowTest extends TestCase
+{
+    use RefreshDatabase;
+
+    protected function setUp(): void
+    {
+        parent::setUp();
+
+        $this->seed();
+    }
+
+    public function test_demo_roles_can_login_and_open_their_dashboards(): void
+    {
+        $this->post(route('login.store'), [
+            'email' => 'admin@myansuran.test',
+            'password' => 'password',
+        ])->assertRedirect(route('admin.dashboard'));
+
+        $this->post(route('logout'));
+
+        $this->post(route('login.store'), [
+            'email' => 'staff@myansuran.test',
+            'password' => 'password',
+        ])->assertRedirect(route('staff.dashboard'));
+
+        $this->post(route('logout'));
+
+        $this->post(route('login.store'), [
+            'email' => 'user@myansuran.test',
+            'password' => 'password',
+        ])->assertRedirect(route('portal.dashboard'));
+    }
+
+    public function test_public_user_can_submit_a_new_installment_application(): void
+    {
+        Storage::disk('local')->delete(ApplicationInformationExcelService::EXPORT_PATH);
+
+        $user = User::where('email', 'user@myansuran.test')->firstOrFail();
+        $account = PropertyAccount::where('no_akaun_tunggakan', 'NBE1005')->firstOrFail();
+        $formattedAddress = $account->no_bgnn.', '.$account->nama_jalan;
+
+        $response = $this->actingAs($user)->post(route('portal.applications.store'), [
+            'property_account_id' => $account->id,
+            'no_akaun_tunggakan' => $account->no_akaun_tunggakan,
+            'category' => 'Industri',
+            'installment_months' => 5,
+            'identification_type' => 'MyKad',
+            'identification_number' => '920101-01-2345',
+            'no_lot' => 'PTD 12345',
+            'no_dhm' => 'DHM Khas',
+            'no_syarikat' => '201901234567',
+            'alamat_harta' => 'Alamat manual tidak digunakan',
+            'alamat_surat_menyurat' => 'No. 88, Jalan Setia 3, Taman Setia Indah, Johor Bahru, Johor',
+            'country_code' => '+60',
+            'mobile_no' => '123456789',
+            'email' => $user->email,
+            'alamat_tempat_bekerja' => 'Pejabat Pengurusan BizHub, Iskandar Puteri, Johor',
+            'pekerjaan' => 'Eksekutif Operasi',
+            'pendapatan_sebulan' => 4200,
+            'declaration_name' => 'Nur Balqis Binti Rahman',
+            'declaration_identification_type' => 'MyKad',
+            'declaration_identification_number' => '920101-01-2345',
+            'declaration_date' => now()->format('Y-m-d'),
+            'declaration_accepted' => '1',
+        ]);
+
+        $response->assertRedirect(route('portal.applications.index'));
+
+        $this->assertDatabaseHas('installment_applications', [
+            'no_akaun_tunggakan' => 'NBE1005',
+            'status' => 'diproses',
+            'installment_months' => 5,
+            'no_lot' => $account->no_lot,
+            'no_dhm' => 'DHM Khas',
+            'no_syarikat' => '201901234567',
+            'alamat_harta' => $formattedAddress,
+        ]);
+
+        Storage::disk('local')->assertExists(ApplicationInformationExcelService::EXPORT_PATH);
+    }
+
+    public function test_public_application_create_page_shows_step_by_step_flow(): void
+    {
+        $user = User::where('email', 'user@myansuran.test')->firstOrFail();
+
+        $response = $this->actingAs($user)->get(route('portal.applications.create'));
+
+        $response->assertOk();
+        $response->assertSee('Semakan No_Akaun_Tunggakan', false);
+        $response->assertSee('Borang Permohonan Bayaran Cukai Harta Secara Ansuran', false);
+        $response->assertSee('Teks Perakuan Pemohon', false);
+        $response->assertSee('Rupacara', false);
+        $response->assertSee('No_Lot', false);
+        $response->assertSee('No_DHM', false);
+        $response->assertSee('Status Akaun Terkini', false);
+        $response->assertDontSee('Jenis_Lot', false);
+        $response->assertDontSee('Jenis_DHM', false);
+        $response->assertSee('Seterusnya', false);
+    }
+
+    public function test_portal_lookup_only_accepts_no_akaun_tunggakan(): void
+    {
+        $user = User::where('email', 'user@myansuran.test')->firstOrFail();
+        $account = PropertyAccount::query()->firstOrFail();
+
+        $this->actingAs($user)
+            ->getJson(route('portal.applications.lookup', ['no_akaun_tunggakan' => $account->no_akaun]))
+            ->assertNotFound();
+
+        $this->actingAs($user)
+            ->getJson(route('portal.applications.lookup', ['no_akaun_tunggakan' => $account->no_akaun_tunggakan]))
+            ->assertOk()
+            ->assertJsonPath('id', $account->id)
+            ->assertJsonPath('no_akaun', $account->no_akaun)
+            ->assertJsonPath('no_akaun_tunggakan', $account->no_akaun_tunggakan)
+            ->assertJsonPath('alamat_harta', $account->no_bgnn.', '.$account->nama_jalan);
+    }
+
+    public function test_portal_lookup_returns_latest_account_application_status(): void
+    {
+        $user = User::where('email', 'user@myansuran.test')->firstOrFail();
+
+        foreach ([
+            'NBE1001' => 'Akaun Aktif',
+            'NBE1002' => 'Akaun Diproses',
+            'NBE1004' => 'Akaun Selesai',
+        ] as $noAkaunTunggakan => $expectedLabel) {
+            $this->actingAs($user)
+                ->getJson(route('portal.applications.lookup', ['no_akaun_tunggakan' => $noAkaunTunggakan]))
+                ->assertOk()
+                ->assertJsonPath('account_status.label', $expectedLabel)
+                ->assertJsonPath('can_continue', false);
+        }
+
+        $this->actingAs($user)
+            ->getJson(route('portal.applications.lookup', ['no_akaun_tunggakan' => 'NBE1003']))
+            ->assertOk()
+            ->assertJsonPath('account_status.label', 'Akaun Gagal')
+            ->assertJsonPath('can_continue', true);
+    }
+
+    public function test_public_user_cannot_submit_new_application_for_processing_active_or_completed_account(): void
+    {
+        $user = User::where('email', 'user@myansuran.test')->firstOrFail();
+
+        foreach (['NBE1001', 'NBE1002', 'NBE1004'] as $noAkaunTunggakan) {
+            $account = PropertyAccount::where('no_akaun_tunggakan', $noAkaunTunggakan)->firstOrFail();
+            $existingCount = InstallmentApplication::where('no_akaun_tunggakan', $noAkaunTunggakan)->count();
+
+            $response = $this->actingAs($user)
+                ->from(route('portal.applications.create'))
+                ->post(route('portal.applications.store'), [
+                    'property_account_id' => $account->id,
+                    'no_akaun_tunggakan' => $account->no_akaun_tunggakan,
+                    'category' => 'Kediaman',
+                    'installment_months' => 3,
+                    'identification_type' => 'MyKad',
+                    'identification_number' => '920101-01-2345',
+                    'alamat_harta' => $account->no_bgnn.', '.$account->nama_jalan,
+                    'alamat_surat_menyurat' => 'No. 88, Jalan Setia 3, Taman Setia Indah, Johor Bahru, Johor',
+                    'country_code' => '+60',
+                    'mobile_no' => '123456789',
+                    'email' => $user->email,
+                    'declaration_name' => 'Nur Balqis Binti Rahman',
+                    'declaration_identification_type' => 'MyKad',
+                    'declaration_identification_number' => '920101-01-2345',
+                    'declaration_date' => now()->format('Y-m-d'),
+                    'declaration_accepted' => '1',
+                ]);
+
+            $response->assertRedirect(route('portal.applications.create'));
+            $response->assertSessionHasErrors('no_akaun_tunggakan');
+
+            $this->assertSame($existingCount, InstallmentApplication::where('no_akaun_tunggakan', $noAkaunTunggakan)->count());
+        }
+    }
+
+    public function test_staff_can_mark_processing_application_as_active_with_manual_schedule(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $application = InstallmentApplication::with('propertyAccount')->where('application_no', 'MYA-202605-0002')->firstOrFail();
+        $totalArrears = 5000.00;
+        $propertyTaxHalfAmount = 777.75;
+        $targetTotal = $totalArrears + $propertyTaxHalfAmount;
+
+        $response = $this->actingAs($staff)->post(route('staff.applications.review', $application), [
+            'action' => 'active',
+            'total_arrears' => $totalArrears,
+            'property_tax_half_amount' => $propertyTaxHalfAmount,
+            'staff_remarks' => 'Jadual ansuran manual diluluskan untuk pengguna.',
+            'schedules' => [
+                ['due_date' => now()->addWeek()->format('Y-m-d'), 'amount' => 2500, 'notes' => 'Bayaran pertama'],
+                ['due_date' => now()->addMonth()->format('Y-m-d'), 'amount' => 1500, 'notes' => 'Bayaran kedua'],
+                ['due_date' => now()->addMonths(2)->format('Y-m-d'), 'amount' => round($targetTotal - 4000, 2), 'notes' => 'Bayaran ketiga'],
+            ],
+        ]);
+
+        $response->assertSessionHas('success');
+
+        $this->assertDatabaseHas('installment_applications', [
+            'id' => $application->id,
+            'status' => 'aktif',
+            'total_arrears' => $totalArrears,
+            'property_tax_half_amount' => $propertyTaxHalfAmount,
+            'schedule_status' => 'disahkan',
+            'schedule_total' => $targetTotal,
+        ]);
+
+        $this->assertDatabaseCount('installment_schedules', 9);
+    }
+
+    public function test_staff_cannot_mark_account_active_when_manual_schedule_total_is_invalid(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $application = InstallmentApplication::where('application_no', 'MYA-202605-0002')->firstOrFail();
+
+        $response = $this->actingAs($staff)->from(route('staff.applications.show', $application))
+            ->post(route('staff.applications.review', $application), [
+                'action' => 'active',
+                'staff_remarks' => 'Cuba sahkan jadual yang tidak lengkap.',
+                'schedules' => [
+                    ['due_date' => now()->addWeek()->format('Y-m-d'), 'amount' => 1000],
+                    ['due_date' => now()->addMonth()->format('Y-m-d'), 'amount' => 1000],
+                    ['due_date' => now()->addMonths(2)->format('Y-m-d'), 'amount' => 1000],
+                ],
+            ]);
+
+        $response->assertRedirect(route('staff.applications.show', $application));
+        $response->assertSessionHasErrors('schedules');
+
+        $this->assertDatabaseHas('installment_applications', [
+            'id' => $application->id,
+            'status' => 'diproses',
+            'schedule_status' => 'draf',
+            'schedule_total' => 3000,
+        ]);
+    }
+
+    public function test_staff_can_keep_account_as_processing(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $application = InstallmentApplication::where('application_no', 'MYA-202605-0002')->firstOrFail();
+
+        $response = $this->actingAs($staff)->post(route('staff.applications.review', $application), [
+            'action' => 'processing',
+            'staff_remarks' => 'Permohonan masih dalam semakan pegawai.',
+            'schedules' => [
+                ['due_date' => now()->addWeek()->format('Y-m-d'), 'amount' => 1000],
+                ['due_date' => now()->addMonth()->format('Y-m-d'), 'amount' => 1000],
+                ['due_date' => now()->addMonths(2)->format('Y-m-d'), 'amount' => 1000],
+            ],
+        ]);
+
+        $response->assertSessionHas('success', 'Akaun berjaya ditetapkan sebagai diproses.');
+
+        $this->assertDatabaseHas('installment_applications', [
+            'id' => $application->id,
+            'status' => 'diproses',
+            'schedule_status' => 'draf',
+            'schedule_total' => 3000,
+            'staff_remarks' => 'Permohonan masih dalam semakan pegawai.',
+        ]);
+
+        $this->assertDatabaseHas('application_histories', [
+            'installment_application_id' => $application->id,
+            'action' => 'akaun_diproses',
+            'new_status' => 'diproses',
+        ]);
+    }
+
+    public function test_staff_can_cancel_reviewable_account(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $application = InstallmentApplication::where('application_no', 'MYA-202605-0002')->firstOrFail();
+
+        $response = $this->actingAs($staff)->post(route('staff.applications.review', $application), [
+            'action' => 'cancel',
+            'staff_remarks' => 'Pemohon menarik balik permohonan ansuran.',
+            'schedules' => [],
+        ]);
+
+        $response->assertRedirect(route('staff.applications.index'));
+        $response->assertSessionHas('success', 'Akaun berjaya dibatalkan.');
+
+        $this->assertDatabaseHas('installment_applications', [
+            'id' => $application->id,
+            'status' => 'batal',
+            'staff_remarks' => 'Pemohon menarik balik permohonan ansuran.',
+        ]);
+
+        $this->assertDatabaseHas('application_histories', [
+            'installment_application_id' => $application->id,
+            'action' => 'akaun_dibatalkan',
+            'new_status' => 'batal',
+        ]);
+    }
+
+    public function test_staff_can_mark_reviewable_account_as_failed(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $application = InstallmentApplication::where('application_no', 'MYA-202605-0002')->firstOrFail();
+
+        $response = $this->actingAs($staff)->post(route('staff.applications.review', $application), [
+            'action' => 'failed',
+            'staff_remarks' => 'Permohonan gagal kerana dokumen sokongan tidak lengkap.',
+            'schedules' => [],
+        ]);
+
+        $response->assertRedirect(route('staff.applications.index'));
+        $response->assertSessionHas('success', 'Akaun berjaya disahkan gagal.');
+
+        $this->assertDatabaseHas('installment_applications', [
+            'id' => $application->id,
+            'status' => 'gagal',
+            'staff_remarks' => 'Permohonan gagal kerana dokumen sokongan tidak lengkap.',
+        ]);
+
+        $this->assertDatabaseHas('application_histories', [
+            'installment_application_id' => $application->id,
+            'action' => 'akaun_gagal',
+            'new_status' => 'gagal',
+        ]);
+    }
+
+    public function test_staff_can_complete_active_account_after_all_installments_are_paid(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $application = InstallmentApplication::where('application_no', 'MYA-202605-0001')->firstOrFail();
+        $application->schedules()->update(['payment_status' => 'dibayar', 'paid_at' => now()]);
+
+        $response = $this->actingAs($staff)->post(route('staff.applications.review', $application), [
+            'action' => 'complete',
+            'staff_remarks' => 'Semua bayaran ansuran telah disemak dan lengkap.',
+            'schedules' => [],
+        ]);
+
+        $response->assertRedirect(route('staff.applications.index'));
+        $response->assertSessionHas('success', 'Akaun berjaya disahkan selesai.');
+
+        $this->assertDatabaseHas('installment_applications', [
+            'id' => $application->id,
+            'status' => 'selesai',
+            'staff_remarks' => 'Semua bayaran ansuran telah disemak dan lengkap.',
+        ]);
+    }
+
+    public function test_staff_cannot_complete_account_before_all_installments_are_paid(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $application = InstallmentApplication::where('application_no', 'MYA-202605-0001')->firstOrFail();
+
+        $response = $this->actingAs($staff)
+            ->from(route('staff.applications.show', $application))
+            ->post(route('staff.applications.review', $application), [
+                'action' => 'complete',
+                'staff_remarks' => 'Cuba selesaikan sebelum semua ansuran dibayar.',
+                'schedules' => [],
+            ]);
+
+        $response->assertRedirect(route('staff.applications.show', $application));
+        $response->assertSessionHasErrors('action');
+
+        $this->assertDatabaseHas('installment_applications', [
+            'id' => $application->id,
+            'status' => 'aktif',
+        ]);
+    }
+
+    public function test_public_user_can_pay_confirmed_schedule_using_dummy_jompay(): void
+    {
+        $user = User::where('email', 'user@myansuran.test')->firstOrFail();
+        $application = InstallmentApplication::where('application_no', 'MYA-202605-0001')->firstOrFail();
+        $schedule = $application->schedules()->where('payment_status', 'belum_bayar')->firstOrFail();
+
+        $response = $this->actingAs($user)->post(route('portal.payments.store', $application), [
+            'schedule_id' => $schedule->id,
+            'biller_code' => '37317',
+            'ref_1' => $application->no_akaun,
+            'ref_2' => $user->email,
+            'amount' => $schedule->amount,
+        ]);
+
+        $response->assertRedirectContains('/portal/payments/');
+
+        $this->assertDatabaseHas('payments', [
+            'installment_schedule_id' => $schedule->id,
+            'status' => 'success',
+        ]);
+
+        $this->assertDatabaseHas('installment_schedules', [
+            'id' => $schedule->id,
+            'payment_status' => 'dibayar',
+        ]);
+    }
+
+    public function test_staff_print_view_contains_applicant_contact_and_staff_remarks(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $application = InstallmentApplication::where('application_no', 'MYA-202605-0001')->firstOrFail();
+
+        $response = $this->actingAs($staff)->get(route('staff.applications.print', $application));
+
+        $response->assertOk();
+        $response->assertSee('ULASAN STAFF / PEGAWAI PENYEMAK', false);
+        $response->assertSee('No. Telefon', false);
+        $response->assertSee('Nur Balqis Binti Rahman', false);
+        $response->assertSee('No Syarikat', false);
+        $response->assertSee('Rekod Pembayaran', false);
+        $response->assertSee('RCPT-DEMO-1001', false);
+        $response->assertSee('Permohonan lengkap. Bayaran pertama dipandu pada kadar minimum 30%.', false);
+    }
+
+    public function test_staff_application_show_displays_payment_table(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $application = InstallmentApplication::where('application_no', 'MYA-202605-0001')->firstOrFail();
+
+        $response = $this->actingAs($staff)->get(route('staff.applications.show', $application));
+
+        $response->assertOk();
+        $response->assertSee('Rekod Pembayaran', false);
+        $response->assertSee('Cukai Harta', false);
+        $response->assertSee('Jumlah Ansuran', false);
+        $response->assertSee('RCPT-DEMO-1001', false);
+        $response->assertSee('TRX-DEMO-1001', false);
+        $response->assertSee('Ansuran 1', false);
+    }
+
+    public function test_staff_can_record_manual_payment_with_receipt(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $application = InstallmentApplication::where('application_no', 'MYA-202605-0001')->firstOrFail();
+        $schedule = $application->schedules()->where('payment_status', 'belum_bayar')->orderBy('installment_no')->firstOrFail();
+
+        $response = $this->actingAs($staff)->post(route('staff.applications.payments.store', $application), [
+            'installment_schedule_id' => $schedule->id,
+            'receipt_no' => 'MBIP-REC-0001',
+            'amount' => $schedule->amount,
+            'paid_at' => now()->format('Y-m-d H:i'),
+            'remarks' => 'Bayaran kaunter direkodkan secara manual.',
+        ]);
+
+        $response->assertRedirect();
+        $response->assertSessionHas('success', 'Bayaran manual berjaya direkodkan.');
+
+        $payment = Payment::where('receipt_no', 'MBIP-REC-0001')->first();
+
+        $this->assertNotNull($payment);
+        $this->assertStringStartsWith('MANUAL-', $payment->transaction_no);
+
+        $this->assertDatabaseHas('payments', [
+            'installment_application_id' => $application->id,
+            'installment_schedule_id' => $schedule->id,
+            'receipt_no' => 'MBIP-REC-0001',
+            'status' => 'success',
+        ]);
+
+        $this->assertDatabaseHas('installment_schedules', [
+            'id' => $schedule->id,
+            'payment_status' => 'dibayar',
+        ]);
+    }
+
+    public function test_staff_bulk_payment_page_displays_active_unpaid_installments(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+
+        $response = $this->actingAs($staff)->get(route('staff.bulk-payments.index'));
+
+        $response->assertOk();
+        $response->assertSee('Kemaskini Bayaran Pukal', false);
+        $response->assertSee('Download Template Excel', false);
+        $response->assertSee('MYA-202605-0001', false);
+        $response->assertSee('A1001', false);
+        $response->assertSee('RCPT-DEMO-1001', false);
+        $response->assertSee('TRX-DEMO-1001', false);
+        $response->assertDontSee('MYA-202605-0002', false);
+    }
+
+    public function test_bulk_payment_template_includes_paid_transaction_details(): void
+    {
+        $rows = app(BulkPaymentImportService::class)->templateRows();
+        $paidRow = collect($rows)->first(fn (array $row) => in_array('RCPT-DEMO-1001', $row, true));
+
+        $this->assertNotNull($paidRow);
+        $this->assertSame('dibayar', $paidRow[8]);
+        $this->assertSame('RCPT-DEMO-1001', $paidRow[9]);
+        $this->assertSame('TRX-DEMO-1001', $paidRow[10]);
+        $this->assertSame('360.00', $paidRow[12]);
+    }
+
+    public function test_staff_can_import_bulk_manual_payments_from_csv(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $application = InstallmentApplication::where('application_no', 'MYA-202605-0001')->firstOrFail();
+        $schedule = $application->schedules()->where('payment_status', 'belum_bayar')->orderBy('installment_no')->firstOrFail();
+
+        $csv = implode("\n", [
+            'Installment_Schedule_ID,No_Akaun,Ansuran_Ke,No_Resit,Tarikh_Bayaran,Amaun_Bayaran,Catatan',
+            $schedule->id.','.$application->no_akaun.','.$schedule->installment_no.',BULK-REC-0001,'.now()->format('Y-m-d H:i').','.$schedule->amount.',Bayaran pukal test',
+        ]);
+
+        $path = sys_get_temp_dir().DIRECTORY_SEPARATOR.'myansuran-bulk-payment-'.uniqid().'.csv';
+        file_put_contents($path, $csv);
+        $file = new UploadedFile($path, 'bulk-payments.csv', 'text/csv', null, true);
+
+        $response = $this->actingAs($staff)->post(route('staff.bulk-payments.store'), [
+            'file' => $file,
+        ]);
+
+        $response->assertRedirect(route('staff.bulk-payments.index'));
+        $response->assertSessionHas('success');
+
+        $this->assertDatabaseHas('payments', [
+            'installment_application_id' => $application->id,
+            'installment_schedule_id' => $schedule->id,
+            'receipt_no' => 'BULK-REC-0001',
+            'status' => 'success',
+        ]);
+
+        $this->assertDatabaseHas('installment_schedules', [
+            'id' => $schedule->id,
+            'payment_status' => 'dibayar',
+        ]);
+    }
+
+    public function test_staff_can_update_existing_paid_transaction_from_bulk_payment_csv(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $payment = Payment::where('receipt_no', 'RCPT-DEMO-1001')->firstOrFail();
+        $schedule = $payment->schedule;
+        $application = $payment->application;
+
+        $csv = implode("\n", [
+            'Installment_Schedule_ID,No_Akaun,Ansuran_Ke,No_Resit,No_Transaksi,Tarikh_Bayaran,Amaun_Bayaran,Catatan',
+            $schedule->id.','.$application->no_akaun.','.$schedule->installment_no.',RCPT-BULK-UPDATED-1001,TRX-BULK-UPDATED-1001,'.now()->format('Y-m-d H:i').','.$schedule->amount.',Kemaskini transaksi bayaran sedia ada',
+        ]);
+
+        $path = sys_get_temp_dir().DIRECTORY_SEPARATOR.'myansuran-bulk-payment-update-'.uniqid().'.csv';
+        file_put_contents($path, $csv);
+        $file = new UploadedFile($path, 'bulk-payments-update.csv', 'text/csv', null, true);
+
+        $response = $this->actingAs($staff)->post(route('staff.bulk-payments.store'), [
+            'file' => $file,
+        ]);
+
+        $response->assertRedirect(route('staff.bulk-payments.index'));
+        $response->assertSessionHas('success');
+
+        $this->assertSame(1, Payment::where('installment_schedule_id', $schedule->id)->count());
+
+        $payment->refresh();
+
+        $this->assertSame('RCPT-BULK-UPDATED-1001', $payment->receipt_no);
+        $this->assertSame('TRX-BULK-UPDATED-1001', $payment->transaction_no);
+        $this->assertSame('Kemaskini transaksi bayaran sedia ada', $payment->remarks);
+    }
+
+    public function test_staff_cannot_record_manual_payment_for_non_active_account(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $application = InstallmentApplication::where('application_no', 'MYA-202605-0002')->firstOrFail();
+        $schedule = InstallmentApplication::where('application_no', 'MYA-202605-0001')->firstOrFail()
+            ->schedules()
+            ->where('payment_status', 'belum_bayar')
+            ->firstOrFail();
+
+        $response = $this->actingAs($staff)
+            ->from(route('staff.applications.show', $application))
+            ->post(route('staff.applications.payments.store', $application), [
+                'installment_schedule_id' => $schedule->id,
+                'receipt_no' => 'MBIP-REC-0002',
+                'amount' => $schedule->amount,
+                'paid_at' => now()->format('Y-m-d H:i'),
+            ]);
+
+        $response->assertRedirect(route('staff.applications.show', $application));
+        $response->assertSessionHasErrors('manual_payment');
+    }
+
+    public function test_staff_review_module_only_shows_processing_and_active_accounts(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+
+        $dashboardResponse = $this->actingAs($staff)->get(route('staff.dashboard'));
+        $dashboardResponse->assertOk();
+        $dashboardResponse->assertSee('MYA-202605-0001');
+        $dashboardResponse->assertSee('MYA-202605-0002');
+        $dashboardResponse->assertDontSee('MYA-202604-0003');
+        $dashboardResponse->assertDontSee('MYA-202603-0004');
+
+        $indexResponse = $this->actingAs($staff)->get(route('staff.applications.index'));
+        $indexResponse->assertOk();
+        $indexResponse->assertSee('MYA-202605-0001');
+        $indexResponse->assertSee('MYA-202605-0002');
+        $indexResponse->assertDontSee('MYA-202604-0003');
+        $indexResponse->assertDontSee('MYA-202603-0004');
+    }
+
+    public function test_staff_cannot_open_closed_accounts_for_review(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $completedApplication = InstallmentApplication::where('application_no', 'MYA-202603-0004')->firstOrFail();
+
+        $response = $this->actingAs($staff)->get(route('staff.applications.show', $completedApplication));
+
+        $response->assertRedirect(route('staff.applications.index'));
+        $response->assertSessionHas('error', 'Hanya akaun berstatus diproses dan aktif boleh disemak oleh staff.');
+    }
+
+    public function test_property_account_import_service_can_import_property_accounts_from_csv(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $csv = implode("\n", [
+            'No_Akaun,Pemilik,Warganegara,Pelanggan,Status,Bandar,Taman,Rupacara,Kadar,Aktif,Tunggakan,No_Akaun_Tunggakan',
+            'A2001,Demo Import,Ya,Aktif,Tunggakan,Johor Bahru,Taman Demo,Rumah,4.2%,Ya,2222.50,NBE2001',
+        ]);
+
+        $path = sys_get_temp_dir().DIRECTORY_SEPARATOR.'myansuran-import-'.uniqid().'.csv';
+        file_put_contents($path, $csv);
+        $file = new UploadedFile($path, 'property-accounts.csv', 'text/csv', null, true);
+
+        $batch = app(PropertyAccountImportService::class)->import($file, $staff);
+
+        $this->assertDatabaseHas('property_accounts', [
+            'no_akaun' => 'A2001',
+            'no_akaun_tunggakan' => 'NBE2001',
+            'pemilik' => 'Demo Import',
+        ]);
+
+        $this->assertSame(1, $batch->total_processed);
+        $this->assertSame(1, $batch->total_new);
+        $this->assertSame(0, $batch->total_failed);
+        $this->assertSame('arrears', $batch->import_type);
+
+        @unlink($path);
+    }
+
+    public function test_admin_can_import_property_tax_data_from_csv(): void
+    {
+        $admin = User::where('email', 'admin@myansuran.test')->firstOrFail();
+        $csv = implode("\n", [
+            'No_Akaun,No_Akaun_Tunggakan,No_Bgnn,Nama_Jalan,Pemilik,Bandar,Taman,Rupacara,Kadar,Cukai_Harta',
+            'TAX3001,TAX3001,BGN-3001,Jalan Cukai 1,Pemilik Cukai Harta,Iskandar Puteri,Taman Cukai,Rumah,4.4%,1388.75',
+        ]);
+
+        $path = sys_get_temp_dir().DIRECTORY_SEPARATOR.'myansuran-tax-import-'.uniqid().'.csv';
+        file_put_contents($path, $csv);
+        $file = new UploadedFile($path, 'property-tax.csv', 'text/csv', null, true);
+
+        $batch = app(PropertyAccountImportService::class)->import($file, $admin, 'tax');
+
+        $this->assertDatabaseHas('property_accounts', [
+            'no_akaun' => 'TAX3001',
+            'no_akaun_tunggakan' => 'TAX3001',
+            'no_bgnn' => 'BGN-3001',
+            'nama_jalan' => 'Jalan Cukai 1',
+            'kadar' => '4.4%',
+            'cukai_harta' => 1388.75,
+            'tunggakan' => 0,
+        ]);
+
+        $this->assertSame('tax', $batch->import_type);
+        $this->assertSame(1, $batch->total_new);
+        $this->assertSame(0, $batch->total_missing);
+
+        @unlink($path);
+    }
+
+    public function test_tax_import_does_not_overwrite_existing_arrears_account_number(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $admin = User::where('email', 'admin@myansuran.test')->firstOrFail();
+        $user = User::where('email', 'user@myansuran.test')->firstOrFail();
+
+        $arrearsCsv = implode("\n", [
+            'No_Akaun,Pemilik,Warganegara,Pelanggan,Status,Bandar,Taman,Rupacara,Kadar,Aktif,Tunggakan,No_Akaun_Tunggakan',
+            'A5001,Pemilik Tunggakan,Ya,Aktif,Tunggakan,Johor Bahru,Taman Demo,Rumah,4.2%,Ya,2222.50,TN5001',
+        ]);
+        $arrearsPath = sys_get_temp_dir().DIRECTORY_SEPARATOR.'myansuran-arrears-preserve-'.uniqid().'.csv';
+        file_put_contents($arrearsPath, $arrearsCsv);
+
+        app(PropertyAccountImportService::class)->import(
+            new UploadedFile($arrearsPath, 'arrears-preserve.csv', 'text/csv', null, true),
+            $staff,
+        );
+
+        $taxCsv = implode("\n", [
+            'No_Akaun,No_Bgnn,Nama_Jalan,Bandar,Taman,Rupacara,Kadar,Cukai_Harta',
+            'A5001,BGN-5001,Jalan Cukai 5001,Iskandar Puteri,Taman Cukai,Rumah,4.4%,1388.75',
+        ]);
+        $taxPath = sys_get_temp_dir().DIRECTORY_SEPARATOR.'myansuran-tax-preserve-'.uniqid().'.csv';
+        file_put_contents($taxPath, $taxCsv);
+
+        app(PropertyAccountImportService::class)->import(
+            new UploadedFile($taxPath, 'tax-preserve.csv', 'text/csv', null, true),
+            $admin,
+            'tax',
+        );
+
+        $this->assertDatabaseHas('property_accounts', [
+            'no_akaun' => 'A5001',
+            'no_akaun_tunggakan' => 'TN5001',
+            'pemilik' => 'Pemilik Tunggakan',
+            'no_bgnn' => 'BGN-5001',
+            'nama_jalan' => 'Jalan Cukai 5001',
+            'cukai_harta' => 1388.75,
+        ]);
+
+        app(PropertyAccountImportService::class)->import(
+            new UploadedFile($arrearsPath, 'arrears-preserve.csv', 'text/csv', null, true),
+            $staff,
+        );
+
+        $this->assertDatabaseHas('property_accounts', [
+            'no_akaun' => 'A5001',
+            'no_akaun_tunggakan' => 'TN5001',
+            'cukai_harta' => 1388.75,
+            'tunggakan' => 2222.50,
+        ]);
+
+        $this->actingAs($user)
+            ->getJson(route('portal.applications.lookup', ['no_akaun_tunggakan' => 'TN5001']))
+            ->assertOk()
+            ->assertJsonPath('no_akaun', 'A5001')
+            ->assertJsonPath('alamat_harta', 'BGN-5001, Jalan Cukai 5001');
+
+        @unlink($arrearsPath);
+        @unlink($taxPath);
+    }
+
+    public function test_property_account_import_service_accepts_flexible_csv_headers_and_portal_lookup_works(): void
+    {
+        $staff = User::where('email', 'staff@myansuran.test')->firstOrFail();
+        $user = User::where('email', 'user@myansuran.test')->firstOrFail();
+        $csv = implode("\n", [
+            "\xEF\xBB\xBFNo Akaun,Nama Pemilik,Warganegara,Pelanggan,Status,Bandar,Taman,Rupacara,Kadar,Aktif,Tunggakan,No Akaun Tunggakan",
+            'A202500179967,Contoh CSV,Ya,Aktif,Tunggakan,Johor Bahru,Taman Demo,Rumah,4.8%,Ya,3150.40,TN202500179967',
+        ]);
+
+        $path = sys_get_temp_dir().DIRECTORY_SEPARATOR.'myansuran-import-flex-'.uniqid().'.csv';
+        file_put_contents($path, $csv);
+        $file = new UploadedFile($path, 'property-accounts-flex.csv', 'text/csv', null, true);
+
+        app(PropertyAccountImportService::class)->import($file, $staff);
+
+        $this->assertDatabaseHas('property_accounts', [
+            'no_akaun' => 'A202500179967',
+            'no_akaun_tunggakan' => 'TN202500179967',
+            'pemilik' => 'Contoh CSV',
+        ]);
+
+        $this->actingAs($user)
+            ->getJson(route('portal.applications.lookup', ['no_akaun_tunggakan' => 'TN202500179967']))
+            ->assertOk()
+            ->assertJsonPath('no_akaun', 'A202500179967')
+            ->assertJsonPath('no_akaun_tunggakan', 'TN202500179967');
+
+        @unlink($path);
+    }
+
+    public function test_admin_can_open_core_monitoring_pages(): void
+    {
+        $admin = User::where('email', 'admin@myansuran.test')->firstOrFail();
+
+        $this->actingAs($admin)->get(route('admin.dashboard'))->assertOk();
+        $this->actingAs($admin)->get(route('admin.users.index'))->assertOk();
+        $this->actingAs($admin)->get(route('admin.roles.index'))->assertOk();
+        $this->actingAs($admin)->get(route('admin.applications.index'))->assertOk();
+        $this->actingAs($admin)->get(route('admin.installment-accounts.index'))->assertOk();
+        $this->actingAs($admin)->get(route('admin.payments.index'))->assertOk();
+        $this->actingAs($admin)->get(route('admin.tasks.index'))->assertOk();
+        $this->actingAs($admin)->get(route('admin.communications.index'))->assertOk();
+        $this->actingAs($admin)->get(route('admin.property-accounts.index'))->assertOk();
+        $this->actingAs($admin)->get(route('admin.reports.index'))->assertOk();
+        $this->actingAs($admin)->get(route('admin.audit-trail.index'))->assertOk();
+        $this->actingAs($admin)->get(route('admin.import.index'))->assertOk();
+        $this->actingAs($admin)->get(route('admin.settings.index'))->assertOk();
+    }
+}
diff --git a/src/tests/TestCase.php b/src/tests/TestCase.php
new file mode 100644
index 0000000..fe1ffc2
--- /dev/null
+++ b/src/tests/TestCase.php
@@ -0,0 +1,10 @@
+<?php
+
+namespace Tests;
+
+use Illuminate\Foundation\Testing\TestCase as BaseTestCase;
+
+abstract class TestCase extends BaseTestCase
+{
+    //
+}
diff --git a/src/tests/Unit/ExampleTest.php b/src/tests/Unit/ExampleTest.php
new file mode 100644
index 0000000..5773b0c
--- /dev/null
+++ b/src/tests/Unit/ExampleTest.php
@@ -0,0 +1,16 @@
+<?php
+
+namespace Tests\Unit;
+
+use PHPUnit\Framework\TestCase;
+
+class ExampleTest extends TestCase
+{
+    /**
+     * A basic test example.
+     */
+    public function test_that_true_is_true(): void
+    {
+        $this->assertTrue(true);
+    }
+}
diff --git a/src/vite.config.js b/src/vite.config.js
new file mode 100644
index 0000000..1fd66d5
--- /dev/null
+++ b/src/vite.config.js
@@ -0,0 +1,24 @@
+import { defineConfig } from 'vite';
+import laravel from 'laravel-vite-plugin';
+import { bunny } from 'laravel-vite-plugin/fonts';
+import tailwindcss from '@tailwindcss/vite';
+
+export default defineConfig({
+    plugins: [
+        laravel({
+            input: ['resources/css/app.css', 'resources/js/app.js'],
+            refresh: true,
+            fonts: [
+                bunny('Instrument Sans', {
+                    weights: [400, 500, 600],
+                }),
+            ],
+        }),
+        tailwindcss(),
+    ],
+    server: {
+        watch: {
+            ignored: ['**/storage/framework/views/**'],
+        },
+    },
+});