54 lines
1.7 KiB
PHP
54 lines
1.7 KiB
PHP
<?php
|
|
|
|
namespace App\Http\Controllers\Chatbot;
|
|
|
|
use App\Http\Controllers\Controller;
|
|
use App\Models\ChatFeedback;
|
|
use App\Models\ChatLog;
|
|
use Illuminate\Http\JsonResponse;
|
|
use Illuminate\Http\Request;
|
|
|
|
class FeedbackController extends Controller
|
|
{
|
|
/**
|
|
* Simpan feedback untuk satu jawapan chatbot.
|
|
*/
|
|
public function store(Request $request): JsonResponse
|
|
{
|
|
$validated = $request->validate([
|
|
'chat_log_id' => ['required', 'integer', 'exists:chat_logs,id'],
|
|
'rating' => ['required', 'in:helpful,not_helpful,partially_helpful'],
|
|
'comment' => ['nullable', 'string', 'max:1000'],
|
|
'correct_answer' => ['nullable', 'string', 'max:5000'],
|
|
]);
|
|
|
|
$chatLog = ChatLog::findOrFail($validated['chat_log_id']);
|
|
|
|
// Elak duplikasi feedback
|
|
if ($chatLog->feedback) {
|
|
return response()->json([
|
|
'success' => false,
|
|
'message' => 'Anda sudah memberikan feedback untuk soalan ini.',
|
|
], 409);
|
|
}
|
|
|
|
$feedback = ChatFeedback::create([
|
|
'chat_log_id' => $chatLog->id,
|
|
'user_id' => auth()->id(),
|
|
'rating' => $validated['rating'],
|
|
'comment' => $validated['comment'] ?? null,
|
|
'correct_answer' => $validated['correct_answer'] ?? null,
|
|
]);
|
|
|
|
// Flag untuk semakan admin jika jawapan tidak membantu
|
|
if ($validated['rating'] === ChatFeedback::RATING_NOT_HELPFUL) {
|
|
$chatLog->update(['is_flagged' => true]);
|
|
}
|
|
|
|
return response()->json([
|
|
'success' => true,
|
|
'message' => 'Terima kasih atas maklum balas anda.',
|
|
]);
|
|
}
|
|
}
|